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International Journal of Supply Chain Management
Published by ExcelingTech
ISSN : 20513771     EISSN : 20507399     DOI : -
International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts accepted for publication in IJSCM must have clear implications for Supply chain managers based on one or more of a variety of rigorous research methodologies. IJSCM also publishes insightful meta-analyses of the SCM literature, conceptual/theoretical studies with clear implications for practice, comments on past articles, studies concerning the SCM field itself, and other such matters relevant to SCM.
Arjuna Subject : -
Articles 2,561 Documents
Application of Structural Equation Modelling To Analyse the Environmental Impact of Sustainable Manufacturing Implementation Keshav Ganpatrao Valase; D. N. Raut
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Structural Equation Modelling (SEM) has wide applications, but still very little research has been carried out in the field of its applications to Sustainable Manufacturing (SM), which is a vital concern of the Supply Chain Management (SCM) issues in todays competition. There is a need of integrated and more comprehensive approach for the implementation of SM with due importance to manufacturers perceptions towards the decision making issues related to manufacturing and technology domains. The paper addresses this need with primary focus on SM implementation with a new framework based on domains of Manufacturing and Technology, Environmental, Social, Economical. Partial Least Square Structural Equation Modelling (PLS-SEM) approach has been used for the analysis of empirical data collected from 72 engineering manufacturing industries from India. The model fit analysis revealed quite satisfactory results for manufacturing and technology domain in addressing environmental concerns and a need to enhance the focus on social domain. Authors expect that this study will provide wide openings for the application of SEM model for the enhancement of SM, in various geographical regions across the globe.
Asymmetric Information Mitigation in Supply Chain: A Systematic Literature Review Teniwut, Wellem Anselmus; Betaubun, Kamilius D; Marimin, Marimin; Djatna, Taufik
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

With the level of competition and consumer demand is changing rapidly, the speed and accuracy of the information flow in the supply chain increasingly necessary. Sharing of information between the parties in a supply chain plays an important role in improving the sustainability of a business, but imperfection information is inevitable because each party in the supply chain has a different objective. This condition increases the importance of a research on the mitigation of asymmetric information in the supply chain, therefore the purpose of this study was to conduct a review of previous studies related to overcoming the asymmetric information and map research trend on mitigating asymmetric information in the supply chain. We used systematic literature review (SLR) methods to analyze the data collected from Web of Science and Scopus database from 2005 to 2016. The results of this study can be used as a guide and a reference for further research related to overcoming the asymmetry of information in the supply chain in every industrial sector. 
A Content Analysis of Current Issues in Supply Chain Management Mohd Rizaimy Shaharudin; Nik Ramli Nik Abdul Rashid; Chutima Wangbenmad; Chattrarat Hotrawaisaya; Preecha Wararatchai
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (13.161 KB)

Abstract

This paper presents a content analysis to review and offer the latest study of literature in supply chain management (SCM). The SCM literature seems to require a review study on a regular basis to keep updated on the changes of its dynamic and complex characteristics. Drawing from the 58 articles from Emerald Insight and Science Direct databases, this study provides an appropriate analysis from the four pre-identified keywords to explore the recent articles published in the years 2016 and 2017, as well as the issues that have been revisited for further analysis. The results revealed five prime issues and four major scopes that have become the focus of the recent study, which suggests the future research propositions in SCM.
Fast Fashion Assessment Tool: A Case Study of a Moroccan Apparel Supply Chain Abdelmounaim AGGOUR; Abderrahmane Moussaid; Ahmed Abou El Hassan
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

In order to increase their profit margins and international expansion, many international fashion brands implemented a new supply chain strategy named fast fashion. It is a strategy that aims to rapidly get the trendiest fashion clothes in the stores. Several Moroccan fashion retailers tried to copy the fast fashion business model in order to get a responsive supply chain and a high profit margin. Thus, they need a practical tool to ensure that the fast fashion elements are properly implemented. This paper develops an assessment tool using a maturity evaluation model. This maturity assessment tool has been tested at a Moroccan fast fashion retailer. This pilot test adopted a qualitative research methodology with data collected using semi-structured interviews from a single retailer case operating in Moroccan apparel industry. The fast fashion assessment tool enables fashion retailers managers to have a view of the implementation progression and to eventually locate problems and mobilise other tools and mechanisms to explore them.
Sustainability through Lean Healthcare and Operational Performance in the Private Hospitals: A Proposed Framework Azyyati Anuar; Rohaizah Saad; Rushami Zein Yusoff
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The Strategy Canvas that has been reported in the Eleventh Malaysia Plan, has targeted the government to improve community healthcare and yet to deliver a better service health outcomes with the strengthening collaboration among private sectors and Non-Governmental Organization (NGOs). To have a better health outcomes, lean management will be implemented to reach efficiency and optimize resources by improving work processes in the organization. But how far the private hospitals enable to survive in the long period where it can be seen the statistic of number of private hospitals is fluctuate. It indicates there are some possible factors could happen that affect the operations of the private hospitals and yet the profitability highly vulnerable. Certainly, one of the main reasons for the private hospitals is how they tolerate unnecessary waste in the organization. As such, the researcher will look deeply into how lean healthcare practices and operational performance will lead to sustainability in the private hospital by taking into account the triple bottom line; namely the financial, social, and environmental elements. Furthermore, a conceptual framework will be presented in this paper.
The Needs Analysis of Luggage Handling System for Passenger Ferries at Jetty Kuala Perlis and Pulau Langkawi Azila Ayub; Faisal Ikram Abd Samad; Puteri Zarina Megat Khalid; Rasidah Shafiee
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (13.161 KB)

Abstract

This study analyses the needs of luggage handling system for passenger ferries at both Kuala Perlis and Pulau Langkawi jetty. Both Kuala Perlis and Pulau Langkawi jetties currently adopt a conventional luggage handling system where passengers have to carry their own luggage or rent trolley to convey their possession from jetty to ferry checkpoint. The current practice is less reliable, time consuming and seems to burden ferry passengers. This study aims to identify a need, from customers view, to implement a new luggage handling system at the respective jetties. The new system would consist of the conveyor layout (from jetty to ferry), conveyor types and system, techno-economic aspects which will benefit both the passengers and ferry operators. A set of questionnaires was developed based on American Customer Satisfaction Index (ACSI) model which comprises Customer Expectation (CE), Perceived Quality (PQ) and Perceived Value (PV) as drivers of Customer Satisfaction (CS). The survey is distributed to a total number of 150 respondents who patronise the Kuah (Pulau Langkawi) and Kuala Perlis jetty. The data is analysed by using Statistical Package for Social Sciences (SPSS). The results indicate that there is a need for a new luggage handling system at the jetty.
The Usage of Automatic Identification System (AIS) Data for Safety during Navigation Amirrudin Yaacob; Jaswar Koto
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Estimation of safety on navigation by using safety distance formulation of sea transport is possible with by using data from the Automatic Identification System (AIS). Based on AIS data can be calculated the safety distance and actual distance of the target ship and also closest ship Calculation of safety distance and actual distance of the ship using AIS data closer to the real condition because AIS data provide ship data (time and location) as real-time. This study showed that calculation of safety distance is able to cover all speed more than 5 knots. The results show several ships from 295 total numbers of ships through the Strait of Malacca on 15th November 2013, 8.00 pm until 9.00 pm in danger condition but need to refer to the type of the ship also by using the information from the references website. The ships under the Singapore flag contribute the highest values from the total quantity of the marine traffic on 15th November 2013, 8.00 pm until 9.00 pm follow by Panama, Liberia and Marshall Island. The most high-risk time which danger to the marine transportation and shipping traffic in the Strait of Malacca.
Route Schedule Optimization Method of Unmanned Aerial Vehicle Implementation for Maritime Surveillance in Monitoring Trawler Activities in Kuala Kedah, Malaysia Muhamad Syazwan Suteris; Fauziah Ab Rahman; Azman Ismail
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Unmanned aerial vehicle (UAV) or drone has been used worldwide nowadays and operate beyond our expectations. The potential of drone usefulness not only in the film industry or simply a leisure activity, search and rescue but also encompass various aspects of human life. Trawler activities in Malaysia are one of the problems that need to be worried. These activities harm and disrupt income of the small angler by entering the specific zone for the fishery activities. UAVs play an important role as a most effective way for maritime surveillance. The purpose of this research is to create the route optimization method of unmanned air vehicle implementation for maritime surveillance in monitoring trawler activities in Kuala Kedah. The objectives are (1) to identify the main factors that interfere with flying drone and (2) to identify the best route for routine monitoring schedule system for maritime surveillance in Kuala Kedah. The route planning of UAVs is the most critical and challenging problem of operation process conducted. An innovative maritime surveillance operation in which a boat concept collaborates with a drone monitoring of making a new variant of the traveling salesman problem (TSP) that we call the TSP with drones (TSP-D). In addition, this research applies the heuristic method to several artificial instances with different characteristics and sizes. Our numerical analysis shows that substantial savings are possible with this concept in comparison to boat-only delivery.
The Effect of Perceived Waiting Time on Customer’s Satisfaction: A Focus on Fast Food Restaurant Lahap, Johanudin; Iylia Azlan, Rabiatul; Anuar Bahri, Khairil; Mohd Said, Noraslinda; Abdullah, Dahlan; Adli Zain, Razlan
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Past research reveals that perceived waiting time was found to influence customer satisfaction and post-purchase behaviour. However, the present study aims to examine the effect of perceived waiting time on customer satisfaction in the context of fast food restaurant in Malaysia. In this study, simple random sampling method was employed and a total of 384 questionnaires were distributed. Consequently, 205 usable responses were successfully collected, representing 53% response rate. The data were analysed using SPSS software including descriptive analysis, reliability and validity test, factor analysis and correlation analysis. The result reveals that perceived waiting time significantly influence customer satisfaction towards fast food restaurants. Theoretically, this study confirmed the effects of perceived waiting time on customer satisfaction in the context of fast food restaurant. Practically, these findings are invaluable to fast food operators to improve the quality of their service delivery.Keywords: Perceived waiting time, Customer satisfaction, Fast food restaurant.
Customer Delight Measurement in Halal Cosmetics Industry in Malaysia: The Relationship between Functional Values, Epistemic Values and Customer Emotions towards Customer Delight Yeo Bee Li; Rozita Naina Mohamed; Shafinar Ismail; Mohd Khirzan Badzli A. Rahman; Siti Asiah Md Shahid
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (13.161 KB)

Abstract

Providing and maintaining customer emotion experience and satisfaction are the biggest contemporary challenges of management in Halal cosmetics industry. While customer satisfaction measures the perception of the customers, customer delight is the measure to success. Delighted customers are loyal and more valuable as they will help the organisation to compete with the competitors. The objective of this article is to present a conceptual framework to examine the role of functional values (Halal product attributes and reference price), epistemic values (Halal visual packaging design) in establishing positive customer emotion experience in the customers mind for Halal cosmetics products and ultimately achieving customer delight. The well-established Holbrook consumer value model was applied to test its validity and robustness in the Halal cosmetics products context. A self-administered, 5-points Likert scale questionnaire was distributed to selected retail outlets throughout the states in Malaysia. The findings indicated that functional values and epistemic values are insignificant in creating positive customer emotion experience, but customer emotion experience shows significant relationship with customer delight for Halal cosmetics products. In view of the relationship between these variables can assist the providers to improve their product offerings and competitive strategies.

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