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INDONESIA
International Journal of Supply Chain Management
Published by ExcelingTech
ISSN : 20513771     EISSN : 20507399     DOI : -
Core Subject : Science, Social, Engineering,
Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation
International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts accepted for publication in IJSCM must have clear implications for Supply chain managers based on one or more of a variety of rigorous research methodologies. IJSCM also publishes insightful meta-analyses of the SCM literature, conceptual/theoretical studies with clear implications for practice, comments on past articles, studies concerning the SCM field itself, and other such matters relevant to SCM.
Arjuna Subject : -
Articles 2,561 Documents
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Investigation of the Supply Chain Strategy Effects on Substantive Legal Framework and Problems of Iraqi Local Authorities` Activity in the Social Sphere Evgeny Batyrovich Sultanov; Jaafar Haser Abdulrida
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This article considers the legal norms regulating the activities of local governments in the field of social services at the federal, regional and municipal levels of government, the activities of municipal social services to provide social assistance and support and issues relating to the separation of powers between state authorities and local governments in social services. In recent years, many social problems have arisen or worsened, resulting in a decline in the population of Iraq. According to the latest data, August - December 2009, the number of Iraqis decreased by 30.4 thousand people. In comparison with the same months last year, Iraqis have died more than 11.5 thousand. Across the country, the number of deaths on the number of births was 2.6 times. Therefore, an active local social policy in the field of social services is one of the most important tasks of municipal development. It is at the municipal level that it is easier to identify social problems, determine the circle of people in need of social assistance, develop the system of social services, improve the quality of social services provided, thereby increasing the efficiency of social services at the local level.
Linking Contractor-Supplier Commitment in the Relationship of Customer Orientation, Channel Member and Company Performance in the Construction Industry Noorhanaliza Mohtar; Sofiah Abd Rahman
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Construction is one of the industries that contribute to the Malaysian economy. Nevertheless, the Malaysian construction industry needs to continuously enhance its value chain efficiency and effectiveness to be a total solution provider in the globalised environment. The purpose of this paper is to establish a link between customer orientation, contractor supplier relationship and company performance. To allow for greater understanding in the field of supply chain management, this study observed into the relationship between the construction companies and their main building materials suppliers. This study employed the quantitative method where stratified random sampling and 235 self-administrated questionnaires were sent to respondents in the construction industry. The cronbach alpha for each dimension namely customer orientation, channel member relationship and company performance are 0.772, 0.616 and 0.838 respectively. The results revealed that customer orientation have positive and significant effects on contractor supplier relationship. It was also found that contractor supplier relationship has significant positive relationship towards company performance. This study focused solely on the companies in the construction industry and data collection was on a single respondent basis. The findings of this study underlines some implication and suggests that construction industry players adopt and emphasise such orientations in order to enhance their performance operational and customer performance in particular. Future study may explore other industry and how it influenced channel members commitment to enhance company performance. Keywords: Malaysia, Construction Industry, Supply Chain Management, Channel Member Relationship, Company Performance
Cost and Return Analysis of System of Rice Intensification (SRI): Evidence from Major Rice Producing Areas in Malaysia Nur Fatin Munirah Aris; Fazleen Abdul Fatah
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Rice (Oryza sativa L.) is the staple food and being the most important ingredient of the food basket for most nations in Asia. The declining productivity of rice and its availability of per capita is therefore a policy concern. Nevertheless, the production of rice in Malaysia is primarily implemented by adopting the conventional technique. This technique has increased the production cost of rice and became a constraint to achieving the production potential for the farmer. Thus, the System of Rice Intensification (SRI) was introduced in the rice cultivation as a relevant innovation which to offset the high cost of the conventional technique. Besides, such technique also decreases the production cost, reduces yield gap and increases profits of the farmers with less agronomical inputs. SRI also minimizes water use by scientific water management. As a result, such water minimization increases the productivity of rice farms in Malaysia which subsequently has an enormous potential for resource conservation and sustainability. Therefore, this paper attempts to determine the profitability and the factors affecting SRI adoption among rice farmers. The result revealed that the yield can be increased by changing the management of plants, soil, water and nutrients. The multiple linear regression analysis indicated that age, educational level, field size, role of information and environment condition had a positive impact and significantly influenced SRI adoption. Considering the substantial advantages, the suitable strategy for upscaling the SRI adoption is required to accomplish sustainable agriculture and food security.
The Influence of Innovation Types towards Small Medium Enterprises Performance: A Study of Malaysian Manufacturing Industry RAHIM, RAMITA ABDUL; Nik Mahmood, Nik Hasnaa; Masrom, Maslin
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Malaysian SMEs is very important to the country especially in contribution to creating more job opportunities, generating higher production volumes, increase export and many others. SMEs has been recognized because of the essential role that has been carried out towards the economic growth, but it is actually disappointed because the fact shows that the developments and performances of Malaysian SME considered low if compared to the others developing's country. Even though numerous government efforts have been and are being implemented over the years, SMEs performance is still not achieved as expected.  In addition, with globalization economy nowadays, SME also faced the difficulties in order to sustain and survive especially to compete with the foreign company.  The competition from the foreign company has forced SME to strategies their organization to be more competitive particularly through innovation performance. Therefore, this study has selected innovation as variables and aim to find out the influence of innovation towards Malaysian SME performance. This study measured innovation by four types of innovation namely product innovation, process innovation, administrative innovation, and marketing innovation.  SMEs performance was measured from the perspective of financial and non-financial.  The survey was conducted among top-level management of 440 Manufacturing SME in Malaysia. The data was analyzed through Statistical Package for the Social Sciences (SPSS) and the hypotheses were tested through regression analysis.   Keywords: Product innovation, process innovation, administrative innovation, marketing innovation, Small Medium Enterprises, Manufacturing, Malaysia.
Segmenting Consumers Purchase Intention towards Edible Bird’s Nest Products Using the Decision Tree Techniques Nurul Nabilah Huda Mohamad Shukri; Nolila Mohd Nawi; Amin Mahir Abdullah; Norsida Man
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Domestic consumption of nutritional products and food supplements are on the rise. This is due to the fact that consumers have become more affluent and aware of their health. Edible birds nest (EBN) is used as a health supplement for medicinal benefits to improve health quality. However, issues such as contamination and counterfeit EBN have caused fluctuation of the products price over time and consumers are slowly shunning away from consuming EBN products. Marketing effort is a strategy tool often used to convince buying intention among consumers and therefore relieve the publics anxiety. Presently, the extent of marketing mix that can convince consumers intention to purchase EBN products remains unknown. Thus, this study aimed to analyze the influence of marketing mix towards consumers intention to purchase EBN products. Principle component analysis and decision tree models were used to analyze the data. The performance of three decision tree models was compared based on accuracy and sensitivity rate. Result showed that all three models possessed similar accuracy rate (CART = 84.35%, C5.0 = 84.73%, QUEST = 83.08%), while C5.0 had the highest sensitivity (CART = 84.7%, C5.0 = 87.46%, QUEST = 85.59%). The important variables derived from C5.0 model are health conscious, gender, promotion, race, price, employment, and income. The outcomes from the present study through the performance prediction have provided informative profile of the consumers which will be useful to target potential consumers and to narrow down the market segment for the marketers benefit.
Unmanned Aerial Vehicle (UAV) and ArcGIS for Shipping Container Counting Muhammad Afiq Abdullah; Jasmee Jaafar; Khairul Nizam Tahar; Wan Mazlina Wan Mohamed
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The current approach in counting shipping containers at port terminal in Malaysia is done manually. This process will incur cost, time and labour intensive. Furthermore, this technical issue has led to delay in container operation. This has made the operational efficiency factor to be questioned. Therefore, promoting an automated approached seems appealing. Previous studies demonstrate the capability of Unmanned Aerial Vehicle (UAV) images for automatic counting of cars and trees. In this study, combinations of aerial images captured using UAV and geo-processing software, ArcGIS, are promoted towards automated approach for counting shipping containers. The overlapping UAV aerial images are post-processed using photogrammetric technique to create Digital Surface Model (DSM) which represents the ground and above surface features elevations. Then, the constructed DSM is filtered to produce the Digital Terrain Model (DTM) that represents the ground surface only. The containers candidates will then be isolated by subtracting the DTM from DSM to generate normalized DSM (nDSM) that represents heights of containers stacks. Knowing the standard size and height of one container, the number of container can be extracted. The ModelBuilder tool provided under ArcGIS made automated geo-processing able to be customized. This paper will discuss the steps taken in the automated process and the benefits towards operational efficiency at container terminals.
Sustainable Urban Bus Service Assessment and Tourists’ Satisfaction Syazwan Baharum; Suria Haron; Siti Zaharah Ishak; Syahirah Mansor
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This paper evaluates sustainable urban bus service quality based on passenger perception and expectation in local tourism destinations in order to attain a comprehension of tourists’ attitudes towards local public transport. The study focuses on the combination of route 101 and 102 by Rapid Penang bus to investigate passenger satisfaction because the bus is the main public transport used by most tourist who use both routes. Data collection by questionnaire survey from 201 valid questionnaires was analysed using sustainable assessment model for both routes. The focus groups of this study are local and foreign tourist as the perceived service quality has a significant positive influence on tourist satisfaction. Moreover, previous experience moderates the relationship between perceived service quality and satisfaction. Results obtained indicate 28 indicators in measuring performance of service quality offered, and 6 vital attributes are identified including; reliability, understanding, accessibility, physical facilities, environment and safety. Gap value obtained are sorted according to worst factor ranking wherein reliability (-1.094), safety (-1.076), physical facility (-1.029), understanding (-1.023), accessibility (-0.792) and environment (-0.772) respectively. This factors have significant effect on overall tourist satisfaction assessment. The findings of this study aims to suggest some interesting implications for practitioners and researchers based on factors that considered important by tourists.
Urban Bus Service Quality through Sustainable Assessment Model Syazwan Baharum; Suria Haron; Iqhlima Ismail; Jezan Md Diah
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This article presents the sustainable assessment of service quality dimensions of urban bus service quality in order to support decision making and policy challenges in term of environment, economic and social context. A multiple-item scale of a sustainability assessment model was conducted on U43 Rapid KL buses to evaluate passengers’ satisfaction based on their travel experience. The data were collected via survey questionnaires from 110 respondents (bus users) who are using the route. Findings indicated 5 significant dominant dimensions for the route, which are Environment, Reliability, Responsiveness, Physical Facilities and Safety. The higher value of Reliability is -1.254 was found to be the critical dimension and showed that the bus is unpunctual. This has lead people to incline more towards the usage of personal transportation. The result helped the researchers to identify the shortcomings of the current service and deliver some recommendations that can improve the service quality to attract new passengers.
Innovation Capabilities and Logistics Service Quality of Malaysian Third- Party Logistics (3PL) Service Providers: A Comprehensive Review of the Relevant Literature Siti Nur ‘Atikah Zulkiffli; Maisarah Sebadak; Siti Falindah Padlee; Juhaizi Mohd Yusof
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The purpose of this paper is to provide the foundation for third-party logistics (3PL) firms to become niche logistics providers. The development of this paper is based on a comprehensive literature review drawn from a total of 114 academic researches. The review reveals that 3PL firms need to consider uniqueness in the development of both their capability and service performance. As the focus should be on the capability to perform services with quality, the uniqueness that is embedded will create a competitive edge in terms of unique innovation characteristics over other competitors, locally and abroad. The uniqueness will also magnify the respective 3PL firm’s service quality in terms of its greatness. The findings indicate that future research in the area is needed as this will contribute significantly to the body of knowledge, specifically the Resource Based View (RBV) theory.
Supply Chain Process of Environmental Information System: Exploratory Factor Analysis Habidin, Nurul Fadly; Janudin, Sharul Effendy; Hudin, Norlaile Salleh; Md Zabit, Mohd Nazir; Mohd Fuzi, Nursyazwani; Ong, Sharon Yong Yee
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The purpose of this study is to identify the supply chain process of environmental information system (EIS) using the exploratory factor analysis (EFA). In this study, EFA was conducted on supply chain process of EIS constructs (technology and processes). 350 valid responses were used for final analysis, representing a response rate of 13.46%. These findings are expected to supports Malaysian manufacturing industry to implement key strategies with supply chain process of EIS. Hence, the supply chain process of EIS implementation may assist Malaysian manufacturing industry to increase the supply chain and information system in the organization.

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