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Contact Name
Henny Medyawati
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henmedya@staff.gunadarma.ac.id
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+6281517662134
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ekbis@gunadarma.ac.id
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Jl. Margonda Raya, No.100, Depok, Jawa Barat. 16424
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INDONESIA
Ekonomi Bisnis
Published by Universitas Gunadarma
ISSN : 0853862X     EISSN : 20898002     DOI : http://dx.doi.org/10.35760/eb
Jurnal Ilmiah Ekonomi Bisnis is a journal through a peer-review process. Jurnal Ilmiah Ekonomi Bisnis is intended for academics and researchers to publish their articles which is an original text that has not been published in another journal. The focus and scope are in the fields of management, economics and accounting.Jurnal Ilmiah Ekonomi Bisnis is a journal through a peer-review process. Jurnal Ilmiah Ekonomi Bisnis is intended for academics and researchers to publish their articles which is an original text that has not been published in another journal. The focus and scope are in the fields of management, economics and accounting.
Articles 483 Documents
TECHNICAL EFFICIENCY PERFORMANCE OF CONVENTIONAL BANKS Endri Endri
Jurnal Ilmiah Ekonomi Bisnis Vol 17, No 2 (2012)
Publisher : Universitas Gunadarma

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Abstract

This study aims to measure the performance of the technical efficiency of the conventional commercial banks during the period 2008-2009 by using non-parametric method of Data Envelopment Analysis (DEA). Test results showed that the total of all conventional commercial banks during the period 2008-2009 has not shown that optimal performance in which the level of technical efficiency is still below 100 percent. Appalling conditions, the efficiency of national banks experienced a decline of 73.50% in 2008 fell to 69.61% in 2009. With the advantages possessed in the management of banks, foreign-owned banks generate higher performance efficiency than domestically owned banks. For the whole bank, in 2008 there were 97 banks that have the performance of inefficiency and down to 96 banks in 2009.Key Words: bank efficiency, DEA, bank size, domestic bank, foreign bank
ANALYZING THE IMPORTANCE LEVEL AND SERVICE PERFORMANCE OF AUTOMATED TELLER MACHINE (ATM) OF MANDIRI BANK Lenny Setiawati; Toto Sugiharto
Jurnal Ilmiah Ekonomi Bisnis Vol 13, No 3 (2008): ENGLISH
Publisher : Universitas Gunadarma

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Abstract

The study was aimed at analyzing the importance and service performance of Automated Teller Machine (ATM) of Mandiri Bank. Servqual Analysis consisting of tangible, reliability, responsiveness, assurance, and empathy dimensions, was applied to analyze ATM performance quality. Meanwhile, Customer Satisfaction Index and Importance Performance Analysis which consists of quadrant analysis and gap analysis were used respectively to analyze overall customer satisfaction and to identify performance of dimensions needing improvement. Data were gathered using questionnaires from 100 respondents who were randomly selected. Results of the study showed that customers were satisfied by the bank ATM overall service quality and performances. This was indicated by customer satisfaction index of 80.93. It was also found that assurance was identified as the most important dimension of service quality which needs improvement due to its performance which was below customers’ expectation. Reliability, on the other hand, was found as dimension of service quality whose performance was also below customers’ expectation. Since it was regarded as less important than assurance, its improvement priority was lower than that of assurance. Other dimensions of service quality, according to their improvement priorities, were empathy, responsiveness, and tangible, respectively.Key words: Automated Teller Machine (ATM); customer satisfaction; tangible; reliability; responsiveness; assurance; emphaty; Servqual; Importance Performance Analysis; Customer Satisfaction Index.
ANALISIS TINGKAT KESEHATAN BANK PADA PT. BANK NEGARA INDONESIA (PERSERO), TBK DENGAN MENGGUNAKAN METODE RGEC Cicilia Erly Istia
Jurnal Ilmiah Ekonomi Bisnis Vol 25, No 2 (2020)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (723.107 KB) | DOI: 10.35760/eb.2020.v25i2.2530

Abstract

This study aims to analyze the health level of PT. Bank Negara Indonesia (Persero), Tbk for the period of 2016 - 2019 using the RGEC (Risk Profile, Good Corporate Governance, Earnings, and Capital) methods. This type of research is descriptive with a quantitative approach. Assessment results show that: (1) the level of bank health in terms of the risk profile aspects of 2016 to 2019 are in the good category (2) the level of bank health in terms of Good Corporate Governance in 2016 - 2019 are at a healthy composite value (3) health level banks in terms of Earnings in 2016 to 2019 both categories with the efforts of the bank to increase income (4) the soundness of the bank in terms of Capital in 2016 - 2019 classified as healthy (5) assessment of the soundness of the bank is still in the good category and the bank continue to improve performance to face the risks faced in the future.
PENGARUH PROFITABILITAS DAN LIKUIDITAS TERHADAP RETURN SAHAM DENGAN INTERNET FINANCIAL REPORTING SEBAGAI VARIABEL INTERVENING PADA PERUSAHAAN INDEKS LQ45 YANG TERDAFTAR DI BURSA EFEK INDONESIA Nana Arviana; Masodah Wibisono
Jurnal Ilmiah Ekonomi Bisnis Vol 25, No 2 (2020)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (699.392 KB) | DOI: 10.35760/eb.2020.v25i2.2410

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh profitabilitas dan likuiditas terhadap return saham dengan internet financial reporting sebagai variabel intervening. Jenis penelitian ini adalah studi peristiwa. Populasi dalam penelitian ini adalah perusahaan yang terdaftar di indeks LQ45 selama periode 2016-2018 yang berjumlah 59 perusahaan dan diperoleh sampel sebanyak 34 perusahaan dengan metode purposive sampling. Teknik analisis yang digunakan adalah analisis jalur (path analysis) dengan software SPSS sebagai alat bantu. Hasil dari penelitian ini menunjukkan bahwa Profitabilitas berpengaruh terhadap Internet Financial Reporting (IFR), Likuiditas tidak berpengaruh terhadap Internet Financial Reporting (IFR), Profitabilitas berpengaruh terhadap Return Saham, Likuiditas tidak berpengaruh terhadap Return Saham, dan Internet Financial Reporting (IFR) tidak berpengaruh terhadap Return Saham.
IT GOVERNANCE: MEASURE CAPABILITY LEVEL USING COBIT 5 FRAMEWORK Noor Mutia; Renny Nur'ainy
Jurnal Ilmiah Ekonomi Bisnis Vol 25, No 2 (2020)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (878.843 KB) | DOI: 10.35760/eb.2020.v25i2.2609

Abstract

The measurement of IT Governance capability level becomes useful for companies in order to reduce and avoid the mistake and losses in IT management. This research aims to measure the capability level of IT Governance in Oil & Gas Company listed in Indonesia, in occasion at PT Energi Mega Persada Tbk (EMP), and support the IT governance that has not reached the EMP’s target. The data engaged directly from respondents achieved from the results of questionnaires, interviews and observations. COBIT 5 Framework developed to measure the capability level of process by using Process Assessment Model (PAM). The result found that the capability level of IT Governance measurement of 37 IT processes for all domains in EMP presently at level 3,3 or established level. It means that IT Governance based on COBIT 5 in EMP has been commonly documented, communicated and implemented by default and has standardized. This research is likely to assist company in realize the capability level of IT Governance presently matched to the target that the company wants to reach. In order to the enhancements can conduct to make IT Governance more effective, efficient, and able to support the achievement of company goals.
PERAN USAHA MAJU SUKSES BERSAMA (MSB) DALAM MENDUKUNG PERTUMBUHAN EKONOMI INKLUSIF Berliana Anggun Septiani; Dwike Chandraderia; Triska Andri Arini; Yulius Pratomo
Jurnal Ilmiah Ekonomi Bisnis Vol 25, No 2 (2020)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (121.45 KB) | DOI: 10.35760/eb.2020.v25i2.2500

Abstract

UMKM memiliki peranan penting dalam perkembangan perekonomian nasional  dan penyerapan tenaga kerja.  Proporsinya sebesar 99.99% dari keseluruhan pelaku  usaha yang ada di Indonesia, hal tersebut menjadikan UMKM sebagai tulang punggung  perekonomian, sehingga berperan penting dalam pembangunan dan pertumbuhan ekonomi inklusif di Indonesia (Bank Indonesia, 2015). Di era digital saat ini UMKM dituntut untuk bisa memanfaatkan peluang ekonomi dan meningkatkan daya saing.  Penelitian  ini menganalisis bagaimana peran sebuah UMKM berbasis digital yang bernama Maju Sukses Bersama (MSB)  dalam mencapai pertumbuhan ekonomi inklusif.  Pendekatan yang digunakan yaitu konsep Sustainable Development Goals  (SDGs), dari tujuh belas tujuan SDGs, hanya empat yang menjadi konsep penelitian ini. Metode yang  digunakan yaitu  analisis deskriptif-kualitatif. Pengumpulan data diperoleh  melalui wawancara di Toko MSB, Salatiga. Hasil penelitian menunjukkan MSB berpotensi  untuk dikembangkan dan dapat berperan dalam pertumbuhan ekonomi inklusif di Kota Salatiga. Meskipun belum sepenuhnya tercapai, namun MSB sudah mampu mengarah pada pertumbuhan ekonomi inklusif. MSB mampu berinovasi, meningkatkan peran industri dan pemanfaatan teknologi digital, menciptakan lapangan kerja yang layak. Namun banyak stakeholder  yang terlibat hanya dari dalam Kota Salatiga dan  peran perempuan  masih terlalu rendah. Sehingga MSB belum mampu mengentaskan kesenjangan antar wilayah, dibutuhkan pengembangan ke luar Salatiga, agar dampak positif MSB juga dapat dirasakan wilayah lain. 
FAKTOR YANG MEMPENGARUHI BEHAVIOR INTENTION UNTUK PENGGUNAAN APLIKASI DOMPET DIGITAL MENGGUNAKAN MODEL UTAUT2 Aries Andrianto
Jurnal Ilmiah Ekonomi Bisnis Vol 25, No 2 (2020)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (641.202 KB) | DOI: 10.35760/eb.2020.v25i2.2412

Abstract

Based on Bank Indonesia data, electronic money transactions have grown rapidly in the past 10 years. Throughout 2018, the volume of electronic money transactions was 2.92 billion transactions, growing 16,600 times compared to 2009.This study aims to analyze the factors that influence interest in using the LinkAja digital wallet using the UTAUT 2 method. The object of this study is the LinkAja digital wallet user who is domiciled in Jakarta. The independent variables examined in this study were Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, Hedonic Motivation, and Habit on Behavior Intention using PLS-SEM analysis techniques. The results of this study indicate that Price Value has a positive effect on Behavior Intention.
PENGARUH CUSTOMER SERVICE, LOCATION, STORE DESIGN, DAN PRICE TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN Dandy Kurnia
Jurnal Ilmiah Ekonomi Bisnis Vol 25, No 2 (2020)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (906.582 KB) | DOI: 10.35760/eb.2020.v25i2.2591

Abstract

Tujuan dari penelitian ini adalah untuk menganalisis Pengaruh Customer Service, Location, Store Design, dan Price terhadap Keputusan Pembelian Konsumen. Objek yang digunakan dalam penelitian ini adalah unit analisis individu, yaitu konsumen pada KidCity Transmart Cilandak. Penelitian ini menggunakan 100 orang responden konsumen KidCity Transmart Cilandak yang dilakukan dengan Simple Random Sampling. Data dikumpulkan melalui kuesioner dengan menggunakan skala likert 1-5. Data dianalisis dengan menggunakan Model Regresi Linear Berganda. Hasil penelitian menunjukkan bahwa Secara parsial Variabel Customer Service dan Price tidak berpengaruh terhadap keputusan pembelian pada KidCity Transmart Cilandak. Secara Parsial Variabel location dan Store Design berpengaruh terhadap keputusan pembelian pada KidCity Transmart Cilandak. Secara Simultan sama variabel Customer Service, Location, Store Design, dan Price berpengaruh terhadap keputusan pembelian pada KidCity Transmart Cilandak.
FAKTOR-FAKTOR YANG MEMPENGARUHI PENERIMAAN USER TERHADAP PENERAPAN QUICK RESPONSE INDONESIA STANDARD SEBAGAI TEKNOLOGI PEMBAYARAN PADA DOMPET DIGITAL Rina Mayanti
Jurnal Ilmiah Ekonomi Bisnis Vol 25, No 2 (2020)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (511.53 KB) | DOI: 10.35760/eb.2020.v25i2.2413

Abstract

Quick Response Indonesia Standard (QRIS) is the QR Code which is standardized by Bank Indonesia as the technology used for the cashless payment method. It has been released officially since January 2020. The aim of this standardization is to provide an easier and more efficient payment method by QR Code technology. The electronic wallet's providers which are already implemented QRIS as their payment technology are Go-Pay and OVO. The goal of this research is to predict the factors affecting the user acceptance of QRIS implementation as the electronic wallet’s payment technology. The user acceptance regarding the QRIS implementation is predicted by user technology acceptance model called UTAUT 2. The variables used in this research are all UTAUT 2 model variables except age, gender, experience, and price value. The method used for analysing the data in this research is PLS-SEM. The result of this research shows that the facilitating conditions and hedonic motivation affect the user's behavioral intention for using QRIS as their payment technology, and this behavioral intention also gives the effect to their use behavior.
PENGARUH PENERAPAN STANDAR AKUNTANSI PEMERINTAHAN TERHADAP KUALITAS LAPORAN KEUANGAN Purwaniati Nugraheni; Imam Subaweh
Jurnal Ilmiah Ekonomi Bisnis Vol 13, No 1 (2008): ENGLISH
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (67.975 KB) | DOI: 10.35760/eb.2008.v13i1.321

Abstract

The objectives of this study are to (i) analyze the effect of level of knowledge ofUAPPA E1 and UAPPB officers towards Government Accounting Standard (SAP) onfinancial statements quality; (ii) analyze the effect of the availability of facilities andinfrastructures supporting the implementation of SAP on financial statements quality;and (iii) investigate level of improvement of financial statements quality years 2007and 2008 compared with financial statements quality year 2006. The Office ofInspectorate General of the Department of National Education was selected as theobject in this study. A set of valid and reliable questionnaires were used in this study.Multiple linier regression analysis was applied to analyze the data. The study resultsshowed that the implementation of SAP, level of knowledge of UAPPA E1 andUAPPB, and the availability of facilities and infrastructures have significant impactson financial statements quality.