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MABIS: Manajemen dan Bisnis
Published by Universitas Surabaya
ISSN : 14123789     EISSN : 24771783     DOI : http://dx.doi.org/10.24123
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Manajemen & Bisnis (MABIS) is an open access journal with ISSN 1412-3789 and e-ISSN 2477-1783. The editorial board invites authors and experts to publish and share their ideas through scientific and empirical research in the field of Management and Business. The major objective of the publication is to improve theories, concepts, and practices in the field of management and business. The dissemination of research will enable young researchers, and practitioners to present and share their scientific empirical findings. We are going to be a bridge between theories and practices in management and business.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 18 Documents
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Search results for , issue "Vol 23, No 1 (2024): March 2024" : 18 Documents clear
Public policy and organizational resilience: Leadership, innovation, and sustainability in the post-pandemic era Judi, Tjatur Ermitajani; Kurniawan, Daniel
Manajemen dan Bisnis Vol 23, No 1 (2024): March 2024
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v23i1.728

Abstract

In the wake of the global COVID-19 pandemic, the world has witnessed unprecedented challenges and transformations across various sectors. This research embarks on a comprehensive exploration of the multifaceted dynamics that shape organizational readiness for change, innovation capability, and sustainable performance in the post-pandemic era. Drawing upon a systematic literature review, a conceptual model is proposed, elucidating the interconnectedness of organization size, intangibility in assets, leadership styles (with a focus on authentic and servant leadership), financial performance, individual openness to change, implementation of public policy, innovation capability, and sustainable performance. The study underscores the pivotal role of leadership in fostering adaptability and change readiness within organizations, highlighting the significance of authentic and servant leadership styles. It illuminates the value of intangible assets, such as intellectual property and innovation, in driving financial performance and sustainable outcomes. Moreover, the research emphasizes the importance of well-crafted public policies and their impact on risk management, market liquidity, and overall organizational performance. Individual openness to change emerges as a critical factor, influencing the success of policy implementations and innovation initiatives. The study underscores the need for organizations to cultivate cultures of adaptability and resilience to thrive in a rapidly changing landscape. Innovation capability, a cornerstone of competitiveness, is found to be influenced not only by resources but also by leadership styles and intangible assets. Sustainable performance, in this context, extends beyond economic measures to encompass social and environmental responsibility. This research offers a theoretical framework that advances our understanding of the complex interplay among variables shaping organizational resilience and success. While recognizing the limitations inherent in the literature review method, this study provides valuable insights and directions for future empirical research and practical implications for organizations seeking to navigate and prosper in the dynamic post-pandemic world.
Determinants of the decision to grant KUR to MSMEs in Malang City in 2022 Feri, Riyanto Dwi; Muhammad, Naufal Dzakwana; Rosyada, Fina
Manajemen dan Bisnis Vol 23, No 1 (2024): March 2024
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v23i1.704

Abstract

Provision of People's Business Credit (KUR) to MSMEs facilitates business development. However, in providing KUR, banks must not ignore KUR distribution because banks are very careful in this regard to avoid unwanted things such as default or bad credit. Several factors must be considered by banks when offering KUR. This study aims to identify the determinants of KUR granting to MSMEs in the city of Malang. Respondents in this study were business entities or MSME owners in Malang City. This study uses the variables income, age of business, security, education, financial reports and cultural characteristics. The type of research used is mixed methods. Logistic regression analysis was used to test the hypothesis of this study. Based on the results of the study it is known that income has a positive and significant effect on the decision to grant KUR. Business age has a negative and significant effect on the decision to grant KUR. insurance and education do not affect the decision to grant KUR. Financial statements have a positive and significant effect on the decision to grant KUR. Cultural characteristics have a positive and significant effect on the decision to grant KUR.
The study of customer engagement of local sustainable fashion brands on Instagram content Mayasari, Iin; Haryanto, Handrix Chris
Manajemen dan Bisnis Vol 23, No 1 (2024): March 2024
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v23i1.766

Abstract

The local enterprise aims to ensure long-term business continuity while enhancing brand awareness of regional businesses. Businesses use social media to boost customer engagement and local enterprise items that are ecologically friendly. This study intends to examine how local businesses' Instagram accounts for Local Sustainable Fashion Brands (LSFB) are used by their customers. This qualitative study examines brand engagement tactics used by LSFB and Instagram posts made by its followers. Content analysis is used in the analytical approach. In this study, the LFSB setting demonstrates how small business operators in the fashion industry have grown their enterprises. Social media usage to foster customer involvement is examined because it may assess the target market's brand recognition among a deluge of imported goods or worldwide brands.
Determinants of investment decisions: The mediating role of financial technology Pebriyanti, Elis; Ratnasari, Evi; Parlina, Nurhana Dhea
Manajemen dan Bisnis Vol 23, No 1 (2024): March 2024
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v23i1.760

Abstract

This research aimed to examine and assess the mediating function of financial technology in shaping the connection between financial literacy and investment choices. The research's participants were selected from Generation Z individuals who had invested in the capital or the money market in Cirebon. The data collection method employed accidental sampling, with 160 respondents receiving an online and offline questionnaire. For this research, the researchers utilized inner and outer models with the assistance of the SmartPLS 4.0 software program. The findings from the research indicate that financial literacy has no impact on investment choices, financial literacy also affects financial technology, financial technology affects investment decisions, and financial technology can function as a mediator in the association between financial literacy and investment choices. The results indicate that both the utilization of financial technology and an enhanced comprehension of financial literacy contribute to the effectiveness of the investment decision-making process. A future research agenda is put forward to investigate additional variables that may help bridge gaps in prior research, such as financial inclusion and income, which impact investment decisions.
The effect of financial literacy on Gen-Z crypto investment decision through herding behavior as mediator Arriqoh, Dhiyyah; Zoraya, Intan
Manajemen dan Bisnis Vol 23, No 1 (2024): March 2024
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v23i1.737

Abstract

The progression of investment in Indonesia has witnessed rapid growth, particularly in the realm of crypto assets. By April 2023, the number of crypto investors in Indonesia had surged to 17 million, with the Gen Z cohort dominating this category of asset investors. The primary objective of this research is to examine whether herding behavior can mediate the relationship between financial literacy and crypto investment decisions among Gen Z individuals. This investigation was conducted among crypto investors residing in the city of Bengkulu. A total of 156 individuals were selected as the sample. The collected data was subsequently processed using the Smart PLS 3 application. The research findings indicate that financial literacy has a significantly positive influence on herding, and financial literacy also has a significantly positive impact on the crypto investment decisions of Gen Z. Moreover, herding serves as a mediating factor in the relationship between financial literacy and Gen Z's crypto investment decisions.
Do AIS and innovation influence the relationship between business strategy and SME’s performance? Zuhaila, Rofiqa; Halimatusyadiah, Halimatusyadiah
Manajemen dan Bisnis Vol 23, No 1 (2024): March 2024
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v23i1.753

Abstract

In the context of a dynamic and competitive business environment, SME actors must also possess a competitive advantage to succeed in the market. One strategy that can be pursued to achieve a competitive advantage is through the optimization of employee performance. This research aims to analyze the relationship between strategy and SME performance, encompassing the examination of innovation and accounting information systems as mediating variables. The study employs Structured Equation Modeling based on Partial Least Squares (SEM-PLS) analysis. The research involves 435 respondents who are SME actors with business units located in the province of Bengkulu. The findings indicate that strategy has a positive influence on SME performance. Furthermore, strategy also positively influences innovation and accounting information systems. In the context of indirect effects, both innovation and accounting information systems exhibit partial mediating effects in accommodating the relationship between strategy and SME performance. The results of this study emphasize that SME actors should be capable of crafting appropriate business strategies through various business innovations and improvements in accounting information systems, thereby enhancing SME performance.
Elevating satisfaction: Unleashing the power of ChatGPT with personalization, relevance, accuracy, convenience,and tech familiarity Sari, Eva Novita; Alfansi, Lizar
Manajemen dan Bisnis Vol 23, No 1 (2024): March 2024
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v23i1.739

Abstract

ChatGPT lacks a human supervision system to review and check all its outputs, along the way of its ability, studies found that AI conversation models might have a positive impact on various aspects of the customer experience. Therefore, this research aims to investigate the role of familiarity of technology as the mediation which accommodate the relation between perceived personalization, perceived relevant, perceived accuracy, perceived convenience toward overall satisfaction. This research was analysed by Structured Equation Modelling in the basis of Partial Least Square (SEM-PLS). Carrying 318 respondents of ChatGPT user in Indonesia. The findings of this research indicates that perceived personalization, perceived relevant, perceived accuracy, perceived convenience positively and significantly influence the familiarity with technology. Furthermore, the familiarity of technology has also positive and significant influenced the overall satisfaction. By then, this research found that the familiarity with technology in ChatGPT has partially mediates the relationship between exogenous variables on endogenous variable.
The impact of a conducive work environment on improving employee performance Santoso, Anton Budi; Oktafien, Shinta
Manajemen dan Bisnis Vol 23, No 1 (2024): March 2024
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v23i1.722

Abstract

This research aimed to assess the influence of a conducive work environment on enhancing employee performance at PT. Astra Honda Motor Sampurna, encompassing a population of 32 employees. The study employed a quantitative research approach, utilizing a saturated sampling method, where the entire population served as the sample. Data processing and analysis involved descriptive statistics, research instrument testing (validity, reliability, and classical assumption tests), simple regression analysis, and hypothesis testing (t and F tests) conducted through SPSS version 23.0.Results indicated a positive and significant impact of the work environment on improving employee performance at PT. Astra Honda Motor Sampurna. Consequently, the research concluded that the work environment plays a crucial role in influencing employee performance. Organizations capable of fostering a safe and comfortable work environment can witness enhanced employee performance. Conversely, if the work environment is perceived as less conducive, it may lead to suboptimal employee performance. This underscores the importance of creating a supportive and positive workplace atmosphere to maximize employee potential and productivity.
The influence tax transparency, trust, service quality on SME taxpayers' willingness to pay taxes in Bengkulu Tri Lestari, Nur Hikmah; Fadli, Fadli
Manajemen dan Bisnis Vol 23, No 1 (2024): March 2024
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v23i1.747

Abstract

The purpose of the research is to investigate and explain taxpayers' behavior, specifically their willingness to fulfill tax obligations, through the application of The Theory of Planned Behavior (TPB). Employing a quantitative-explanatory approach, this study specifically targets taxpayers involved in the SMEs industry. The sample size is determined using purposive sampling techniques, calculated through the Slovin formula, considering a total population of 3,883 SMEs in Bengkulu. The objective is to collect responses from 100 business actors in the SMEs industry, with selection criteria including individuals engaged in Micro, Small, and Medium Enterprises (MSMEs) in trade, industry, and services within Bengkulu, having a minimum business tenure of one year. Tax transparency has a positive and significant impact on the willingness to pay taxes. Trust has a positive and significant effect on the willingness to pay taxes. Service quality has a positive and significant impact on the willingness to pay taxes in Bengkulu City.
Understanding Gen Z's Netflix usage in Indonesia: an Extended TAM perspective on willingness to subscribe Marela, Andea Ndari; Alfansi, Lizar
Manajemen dan Bisnis Vol 23, No 1 (2024): March 2024
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v23i1.738

Abstract

This research constitutes an innovative contribution by exploring Generation Z's inclination to subscribe to Netflix. As this demographic dominates streaming platforms, understanding factors influencing subscription willingness is crucial in the digital entertainment industry. The study analyzes variables such as Perceived Usefulness, Perceived Ease of Use, Content Richness, Interactivity, and Perceived Price from the perspective of Generation Z in Indonesia. Utilizing the Structural Model with Partial Least Squares (PLS), online questionnaires were distributed through social media, garnering 300 responses. Findings reveal that Perceived Price, Perceived Usefulness, and Perceived Ease of Use significantly influence the Willingness to subscribe to Netflix among Generation Z in Indonesia. Interactivity positively impacts Perceived Usefulness, while Content Richness lacks a significant influence. These results underscore the importance for streaming providers like Netflix to ensure perceived value in pricing, prioritize user-friendliness, and leverage interactive features for an enhanced subscription experience. Aligning content with user preferences remains crucial for a nuanced understanding of the content-user relationship within the digital landscape.

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