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MABIS: Manajemen dan Bisnis

mabis
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Published by Universitas Surabaya

ISSN : 14123789 EISSN : 24771783 DOI : http://dx.doi.org/10.24123

Core Subject : Economy, Social,

Economics, Econometrics & Finance Social Sciences

Manajemen & Bisnis (MABIS) is an open access journal with ISSN 1412-3789 and e-ISSN 2477-1783. The editorial board invites authors and experts to publish and share their ideas through scientific and empirical research in the field of Management and Business. The major objective of the publication is to improve theories, concepts, and practices in the field of management and business. The dissemination of research will enable young researchers, and practitioners to present and share their scientific empirical findings. We are going to be a bridge between theories and practices in management and business.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 493 Documents

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FACTOR ANALYSIS TO GUEST SATISFACTION DIFFERENTIATED BY INCOME SEGMENT Rudy Aryanto
Journal of Management and Business Vol 10, No 2 (2011): SEPTEMBER 2011
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Currently fast growing researches on the factors of customer satisfaction, especially in the services sector and tourism. Indonesian as a famous tourism market is going through a period of great change in the current era in term of the demand for tourism destination attraction. One of the tourism destination is Ragunan Zoo Park. To get more market, management should be more pay attention to visitor by increasing in visitor’s satisfaction so that they become a loyal visitors and they will bring more customers to visit Ragunan. The Ragunan’s visitors income can divide in two segment: first, The visitors that have income more regional salary rate (UMR), second, The visitors that have income under regional salary rate. The objectives in this research are: to know are there any variables that differentiation visitor’s satisfaction. Variables that being used base on the customers satisfaction dimension and overall destination product. Data processing and analyzing use Discriminant Analysis. This method was hoped could answer the research objectives. Over all, The research shows any significant differentiation between two groups. Variables that make different are: games ticket, food and beverages price, education image, access, parking facility and count of animals.

KUALITAS LAYANAN HOTEL BERBINTANG TIGA, EMPAT, DAN LIMA DI SURABAYA Erna Andajani
Journal of Management and Business Vol 4, No 1 (2005): MARCH 2005
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

The Leisure and tourism industry in East java has shown good improvement and brought impact to hotel industry, As we know hotel is one of the businesses that depend mostly on service quality that perceived by the customers. In otherway, hotel also has aspect of physical and non physical facility, and categorized by government in order like five star hotel, four star hotel, and so on. Some of customer has shown that they do not really care about this rank, but on what, service quality they perceived.

NET BUYING (SELLING) INVESTOR ASING DAN PERUBAHAN KURS TERHADAP PERGERAKAN INDEKS PASAR Setyawan, Ignatius Roni
Journal of Management and Business Vol 6, No 1 (2007): MARCH 2007
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

The article tested net buying selling in Jakarta Stock Exchange. JSX index stated an amazing leap during 2006 however the performance was affect by foreign investor rather than domestic investors. The research indicates that net buying selling forces by foreign investors and the fund transfer during transaction will affect the foreign exchange rate (USD to IDR). The study argues the increasing rate of net buying selling also increase the volatility of exchange rate. Using TARCH model, the research found significant result that supported the argument. The research also test the robustness of data using stationary test. Therefore, the result statistically hold and TARCH model plus AR (1) also hold during the analysis.

QR CODE-BASED E-MONEY APPLICATION IN HOMESTAY AS THE EASY OF PAYMENT TRANSACTION Anak Agung Gde Satia Utama; Izzato Millati; Ajeng Risna Liatika; Eka Sheilla Wati; Reynaldo Bimantoro; Arrafi Pratama Andriono
Journal of Management and Business Vol 17, No 2 (2018): SEPTEMBER 2018
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

E-Money is one of the payment methods expected to attract tourists to stay at the place and also facilitate the payment process. This study focused on businesses in the lodging industry of homestay. The homestay was chosen because most homestays are still conventionally managed and the payment is still using cash, making homestays less attractive for tourists to stay especially for tourists who are accustomed to using E-Money or other non-cash payments. This study aims to improve the competitiveness of homestays in facing competition in the lodging industry through the use of QR code-based E-Money to facilitate payment transactions. The data used in this study was qualitative data. Qualitative data is data in the form of numbers and can be collected by means of interviews, analysis of documents, FGDs, observation, picture taking or video recording. The results of this study showed that homestay owners can improve their services through more modern payment methods so that customer payments are easier and faster with E-Money. The research output can be used as a concept for homestay business actors or those who want to open a homestay business in developing an enterprise system so that they can apply payment methods using E-Money and be able to compete in the increasingly tight lodging industry every year.

RERANGKAINTEGRASI NILAIPELANGGAN DAN KINERJA MANAJEMEN HUBUNGAN PELANGGAN BERDASARKAN PERSEPSI PELANGGAN KORPORAT Ellen Dwi Cahya; Siti Rahayu; Ema Andajani
Journal of Management and Business Vol 9, No 1 (2010): MARCH 2010
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

This research focuses on the influence of the dimensions of customer value to the customer satisfaction, brand loyalty, and customer behavior-based Customer Relationship Management performance; the influence of customer satisfaction on brand loyalty and customer behavior-based Customer Relationship Management performance; the influence of brand loyalty to customer behavior-based Customer Relationship Management performance. Based on samples taken the corporate customer Hotel Roditha Banjarmasin, then this research shows that customers value that includes emotional value, functional value has a significant impact on customer satisfaction, brand loyalty, and customer behavior-based Customer Relationship Management performance, while the other dimensions of customer value customer perceived sacrifices have no significant impact on customer satisfaction, brand loyalty, but the impact on customer behavior-based Customer Relationship Management performance and social values have a significant impact on customer satisfaction and brand loyalty; customer satisfaction has a significant impact on brand loyalty and customer behavior-based Customer Relationship Management performance ; and brand loyalty has a significant impact on customer behavior-based Customer Relationship Management performance

THE IMPACT OF SOCIAL MEDIA MARKETING ON BRAND LOYALTY: THE MEDIATION EFFECT OF BRAND-VALUE CONSCIOUSNESS TOWARDS ADIDAS BRAND IN INDONESIA Archie Edrick Hermanus; Silvia Margaretha; Indrarini .
Journal of Management and Business Vol 15, No 2 (2016): SEPTEMBER 2016
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

The purpose of this study is to investigate the impact of social media marketing on brand loyalty with the mediation effect of brand-value consciousness towards Adidas brand in Indonesia. The analysis method in this study is using structural equation modeling (SEM). Object of this current study is highschool students (or equal) and college students who is using social media and follow Adidas on social media, on the amount of 150 people. Data processing using softwares such as SPSS – PASW Statistics version 18 for Windows OS and IBM – AMOS version 22 for Windows OS. The results of this study indicated that social media marketing has a significant effect on brand loyalty; brand consciousness and value consciousness mediate the relationship beetwen social media marketing and brand loyalty.

DAMPAK HANCURNYA GEDUNG WTC AMERIKA SERIKAT TERHADAP NILAI TUKAR MATA UANG BEBERAPA NEGARA ASEAN Utami, Mudji; Suprihhadi, Heru
Journal of Management and Business Vol 2, No 1 (2003): March 2003
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

The falling down of WTC building in US at September 11, 2001 give the seriously impact to the foreign exchange rate fluctuation, especially for the given countries around the world whose has deeply active transaction concern to US Dollar, including the countries in ASEAN region. The change of foreign exchange rate in ASEAN region not always appreciated but some of them turn to depreciated when it's ahead to US Dollar. This situation will influence the discrepancy on rate of return of US dollar in ASEAN countries, before and after the accident of September 11.According to our research, the result significantly explore the differentiation on rate return during seven days before and after the accident but there's no differentiation on rate of return during three days and the day after seven days from the accident.

PECKING ORDER THEORY TEST ON THE CAPITAL STRUCTURE OF INSURANCE COMPANIES LISTED ON THE INDONESIA STOCK EXCHANGE (IDX) Isti Fadah; Sekarini Arum Sejati; Ariwan Joko Nusbantor; Istatuk Budy Yuswanto
Journal of Management and Business Vol 17, No 2 (2018): SEPTEMBER 2018
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

This study aims to analyze the effect of profitability, asset structure, and business risk on the capital structure of insurance companies listed in Indonesia Stock Exchange (BEI) in 2012- 2016 and to know the pattern of financing pecking order theory applied to insurance companies listed in the Stock Exchange Indonesia (BEI) for 2012-2016. This research is explanatory research. The population in this study are all insurance companies listed on the Indonesia Stock Exchange (BEI) in 2012-2016 amounting to 12 companies and samples used in this study as many as 10 companies. The analysis method used is multiple linear regression analysis with t test. The results showed that profitability does not affect the capital structure of insurance companies, asset structure and business risk significantly influence the capital structure of insurance companies listed on the Indonesia Stock Exchange (BEI) in 2012-2016. While on pecking order theory testing, there are 3 (three) insurance companies that tend to follow the pecking order theory financing pattern and 7 (seven) companies do not follow the pecking order theory financing pattern.

CAPITAL EXPENDITURE, RISIKO SISTEMATIS, STRUKTUR MODAL DAN TINGKAT KEMAMPULABAAN TERHADAP NILAI PERUSAHAAN Wemer R. Murhadi
Journal of Management and Business Vol 7, No 1 (2008): MARCH 2008
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

This article aims to study capital expenditure, especially on intangible asset. Intangible asset is an asset, which can provide long-term competitive advantage that can improve value of the firm. This article relates capital expenditure, systematic risk, capital structure, profitability and value of the firm in one recursive model. This research use quantitative approach by using method of path analysis. This research uses sample in the natural resource sector for period 2006-2007, which listed on PT Indonesian Stock Exchange. Sample Final, which utilized in this research, is equal to 40-year observation. Research finding indicate that only capital structure and profitability that impact to value of the firm. Meanwhile, intangible asset proxies by research and development cannot influence profitability and value of the firm. Finally, systematic risk does not have significant influence to the value of the firm.

THE INFLUENCE OF STRATEGIC ADVERTISING AND STORE ATMOSPHERE ON CUSTOMER BUYING INTERESTS Murwanto Sigit
Journal of Management and Business Vol 13, No 1 (2014): MARCH 2014
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

This study aims to determine: (1) the influence of advertising and store atmosphere partially on consumer buying interest at Giant Supermarket, (2) the effect of the influence of advertising and store atmosphere simultaneously on consumer buying interest at Giant Supermarket, and (3) between advertising and store atmosphere, which one that has the most dominant influence on consumer buying interest at Giant Supermarket.This research is a survey using quantitative approach. The population in this study is all visitors at Giant Supermarket. The method of taking the sample is purposive sampling with sample of 100 people. Data were collected by questionnaire that has been tested for validity and reliability. The data analysis technique used is multiple regressions.The results of this study indicate that: (1) There is the influence of advertising on consumer buying interest at Giant Supermarket, evidenced from the tcount value of 4.228 is greater than ttable value of 1.987 or (4.228> 1.987); with a significance value of 0.000 <0.05; and the regression coefficient has positive value of 0.221; (2) There is store atmosphere influence on consumer buying interest at Giant Supermarket, evidenced from tcount of 4,895 larger than ttable value of 1.987 or (4.895> 1.987); with a significance value of 0.000 <0.05, and the regression coefficient has positive value of 0.435; (3) There is the influence of advertising and store atmosphere on consumer buying interest at Giant Supermarket, evidenced from the results obtained by the F-test analysis F_count value of 37.679; when compared with the value of 3.111 F_table at significance level of 5%, then the value F_count> F_table (37.679> 3.111), with a significance value of 0.000 is smaller than 0.05 (0.000 <0.05), and (4) store atmosphere that has the most dominant influence on consumer buying interest at Giant Supermarket, evidenced by regression coefficient of 0.435.

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Contact Name
Erna Andajani

Contact Email
ernajani@staff.ubaya.ac.id

Phone
+62312981139

Journal Mail Official
editor@journalmabis.org

Editorial Address
Raya Kalirungkut, Surabaya 60293

Location
Kota surabaya,

Jawa timur

INDONESIA

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Erna Andajani

Contact Email ernajani@staff.ubaya.ac.id

Phone +62312981139

Journal Mail Official editor@journalmabis.org

Editorial Address Raya Kalirungkut, Surabaya 60293

Location Kota surabaya, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

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Abstract

Contact Name
Erna Andajani

Contact Email
ernajani@staff.ubaya.ac.id

Phone
+62312981139

Journal Mail Official
editor@journalmabis.org

Editorial Address
Raya Kalirungkut, Surabaya 60293

Location
Kota surabaya,

Jawa timur

INDONESIA