cover
Contact Name
Erna Andajani
Contact Email
ernajani@staff.ubaya.ac.id
Phone
+62312981139
Journal Mail Official
editor@journalmabis.org
Editorial Address
Raya Kalirungkut, Surabaya 60293
Location
Kota surabaya,
Jawa timur
INDONESIA
MABIS: Manajemen dan Bisnis
Published by Universitas Surabaya
ISSN : 14123789     EISSN : 24771783     DOI : http://dx.doi.org/10.24123
Core Subject : Economy, Social,
Manajemen & Bisnis (MABIS) is an open access journal with ISSN 1412-3789 and e-ISSN 2477-1783. The editorial board invites authors and experts to publish and share their ideas through scientific and empirical research in the field of Management and Business. The major objective of the publication is to improve theories, concepts, and practices in the field of management and business. The dissemination of research will enable young researchers, and practitioners to present and share their scientific empirical findings. We are going to be a bridge between theories and practices in management and business.
Articles 515 Documents
How social media marketing influence green purchase intention: based on Theory of Planned Behavior Rahmadani, Kesha Dewi Nur; Wardana, Candra Kusuma; Husna, Nadiatul
Manajemen dan Bisnis Vol 25, No 1 (2026): March 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i1.850

Abstract

To promote eco-green products, social media information may serve as the center of business development. Consumers buy the product after gaining knowledge developed throughout social media. Social media, cognitive, and marketing factors combine to influence consumer purchase intentions for green products. This study aims to implement marketing in social media, LOHAS, and PCE into TPB, conducting a comprehensive research to understand consumer attitudes towards green products and their purchase intentions. The theory of planned behavior (TPB) explains and predicts human behavior in the context of PCE and LOHAS. Lifestyles of Health and Sustainability (LOHAS) represent a consumer segment focused on health, sustainability, and social responsibility. Perceived consumer effectiveness (PCE) refers to the context of consumer activism and ethical consumption. The questionnaire survey method was employed to gather data on consumers in Indonesia with a sample size of 172 people. Purposive sampling was conducted to obtain insights from participants. Smart PLS 3.0 was used to analyze the data. Social media plays a part in the dissemination of information as a promotion of environmentally friendly products. Social media marketing has the potential to affect consumer attitudes through PCE and LOHAS. PCE and LOHAS contribute significantly to green purchase intentions.
The role of integrated fiscal policy in increasing private sector participation and regional economic growth Husriah, Husriah; Rahma, Filasti; Supradani, Rias; Sudarnice, Sudarnice
Manajemen dan Bisnis Vol 25, No 1 (2026): March 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i1.991

Abstract

This study analyses the influence of tax incentives, public infrastructure spending, and subsidies on regional economic growth in Baubau City through the mediating role of private sector participation. The main issue concerns the effectiveness of fiscal policy in encouraging private sector involvement to support regional economic development. The research employs a mixed methods approach with an explanatory sequential design, combining quantitative analysis using SEM-PLS and qualitative analysis. Data were collected from 100 respondents, including fiscal officials, micro, small, and medium enterprise actors, and private stakeholders. The findings show that tax incentives, public infrastructure spending, and subsidies significantly affect private sector participation and regional economic growth. Private sector participation also mediates the relationship between the three fiscal instruments and economic growth. The novelty of this study lies in the integrated analysis of these three fiscal instruments and the inclusion of internal tax incentives for civil servants, such as employee additional income, which has rarely been discussed in previous studies. The results emphasize that evidence-based fiscal policy and public–private collaboration is crucial for developing effective and inclusive regional development strategies.
The influence of emotional labour on fatigue: customer complaints and return package as moderators Claudya, Putri Cindy; Maulana, Wahyu
Manajemen dan Bisnis Vol 25, No 1 (2026): March 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i1.994

Abstract

Emotional labour can occur in employees due to emotional demands from the company. This can cause employees to experience Fatigue and will certainly have a negative impact on the company. The purpose of this study is to determine the effect of Emotional Labour on couriers at Ninja Express and also to determine the role of Customer Complaints and Return Package as moderating the relationship between the two. In this study, data collection used questionnaire distribution to the object with 99 couriers involved as a sample determined by purposive sampling technique. Through quantitative analysis, the data that has been collected is processed with the SmartPLS application. The results showed that Emotional Labour positively and significantly affects Fatigue. Customer Complaints do not moderate research on the effect of Emotional Labour on Fatigue. Return Package does not moderate research on the effect of Emotional Labour on Fatigue. The implications of this study suggest that companies provide free counseling services, workshops on handling consumer complaints, and standardization of delivery procedures.
The influence of personal traits and dynamic leadership on work productivity with resilience as a moderator Keradjaan, Herson
Manajemen dan Bisnis Vol 25, No 1 (2026): March 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i1.972

Abstract

The study aims to look at the direct influence of personal traits, dynamic leadership and resilience on work productivity, as well as the moderate impact of resilience on the influence of personal traits and dynamic leadership on work productivity. The research sample is employees who have worked productively every day. The study uses a structural equation modeling approach, with a moderated regression analysis method, using Smart PLS. The results of the study prove that personal traits, dynamic leadership and resilience have a positive effect on work productivity. Resilience strengthens the influence of personal traits on work productivity. The implication is that if you want to increase employee work productivity, the main priority strategy recommended is to increase dynamic leadership, the second priority is with the strategy to improve personal traits, and the third priority is with the strategy to increase employee resilience. These two things are very effective for increasing work productivity. Another alternative to increase work productivity is to synergize strategies through the collaboration of personal traits and resilience skills. By combining personal traits with the resilience ability of employees, employee work productivity will also increase significantly.
The mediation role of peer-to-peer lending: the impact of inclusion and self-efficacy on MSMEs financial performance Safrianti, Sintia; Lakoni, Idham; Yulianasari, Nina; Angel, Frenita Claudia; Perdiansyah, Perdiansyah; Ismiyanti, Fitri
Manajemen dan Bisnis Vol 25, No 1 (2026): March 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i1.1027

Abstract

This study aims to examine the role of peer to peer lending (P2P) in mediating the influence of financial self-efficacy, financial literacy, and financial inclusion on the financial performance of MSMEs in Bengkulu City. A study design that was quantitative and explanatory was applied using a survey method involving 108 MSMEs selected through probability sampling across nine districts. Data were collected using questionnaires and analyzed using PLS-SEM with SmartPLS 4.1. The results indicate that financial inclusion and financial self efficacy have a major impact on the adoption of peer to peer lending, while financial literacy does not. Furthermore, peer to peer lending significantly improves financial performance and mediates the effect of financial self efficacy and financial inclusion on performance. Although financial self efficacy, financial literacy, and financial inclusion do not statistically significantly correlate with financial performance. This study is original in integrating behavioral finance constructs with digital peer to peer lending adoption using the Theory of Planned Behavior, contributing empirical evidence to the growing literature on MSME financial performance in underdeveloped regions.
The study of 7ps marketing mix on purchase intention in the home renovation service industry using PLS-SEM approach Kartika, Kristi; Aprianingsih, Atik
Manajemen dan Bisnis Vol 25, No 1 (2026): March 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i1.1014

Abstract

The increasing demand for home renovation service, coupled with the growing number of households in Indonesia, has also increased competition in this sector. Businesses whose revenue depends on new projects require the right marketing strategy to increase customer acquisition, and purchase intention is a crucial step in this process. This study aims to determine 7P marketing mix elements effect on purchase intention in a renovation service company. A quantitative approach was used in this study, involving 144 collected samples who had home renovation plans and lived in Magelang, Yogyakarta, Solo, and the surrounding areas. The data collected were analyzed using SmartPLS4. The results showed that price and promotion significantly influenced purchase intention using home renovation services. Price had the highest impact in influencing purchase intention. While, product, place, people, process, and physical evidence did not significantly influence purchase intention. This study contributes to marketing theory by extending the 7Ps framework to the small-scale construction context, where service tangibility and project-based transactions dominate decision-making. The findings highlight that in the home renovation industry, price and promotion drive purchase intention more strongly than people or process, suggesting the need to adapt traditional marketing mix models for project-based services.
Behavioral intention on tropical island tourism: assessing the destination image effect through mte and satisfaction Wulandari, Gusti Ayu; Suryaningsih, Ika Barokah; Merinda, Shohibatun Nisa
Manajemen dan Bisnis Vol 25, No 1 (2026): March 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i1.1009

Abstract

East Java Province is a major driver of domestic tourism in Indonesia and has strong potential for developing its remote tropical islands. However, tourism growth in these areas is hindered by limited accessibility and inadequate infrastructure. This study examines how sustainable tourism can be promoted by analyzing the relationships among destination image, memorable tourism experiences (MTEs), tourist satisfaction, and behavioural intention. Using a quantitative approach, data from 155 visitors were analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that destination image positively influences MTEs and satisfaction but does not directly affect behavioural intention. Instead, behavioural intention is shaped through the mediating effects of MTEs and satisfaction, both of which are key drivers of tourists’ intention to revisit and recommend destinations. The findings emphasize that positive perceptions of safety and infrastructure must be translated into meaningful and memorable experiences to create value for tourists. The study provides strategic insights for policymakers and destination managers, highlighting the importance of shifting tourism development and marketing efforts from image-focused promotion to experience-oriented strategies supported by adequate infrastructure, in order to strengthen tourist loyalty, encourage positive word-of-mouth, and support sustainable tourism redistribution
Easy and visible: accountability of the Gontor modern islamic boarding school Azizah, Salma Marlida; Wijaya, Riesanti Edie
Manajemen dan Bisnis Vol 25, No 1 (2026): March 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i1.1019

Abstract

Accountability is essential for all organizations, including faith-based organizations (FBOs). Stakeholders require accountability information to assess how management operates the organization. Since organizational accountability is shaped by culture and local wisdom, its form varies significantly across communities. This study explores accountability concepts within the financial management framework of Gontor Modern Islamic Boarding School (GMIBS). Adopting an interpretive paradigm, researchers conducted in-depth interviews with key informants—financial report preparers with comprehensive understanding of institutional financial reporting. Two additional informants obtained through snowball sampling enabled data triangulation. Thematic analysis was employed to analyze the collected data. The findings reveal a unique accountability concept tailored to GMIBS's conditions and culture, built upon four principles: transparency, easy data access, openness, and globalization. These principles underlie financial reporting in two categories: vertical and downward accountability. Vertical accountability focuses on the Waqf Council; given members' relatively older age, reports are simplified for easier comprehension without requiring advanced software. Downward accountability addresses other stakeholders' needs, allowing them to directly observe and assess property improvements through their senses. This study demonstrates that accountability is socially constructed, and the unique accountability practices in GMIBS contribute to the literature on accountability in faith-based organizations.
Analysis of liquidity, leverage, and inflation on firm value in energy sector companies Suryani, Dedeh; Suyanto, Suyanto; Jayadi, Jayadi; Oktora, Idham Maulana
Manajemen dan Bisnis Vol 25, No 1 (2026): March 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i1.933

Abstract

Companies generally strive to enhance their value to maximize profits and shareholder wealth. The Firm Value is shaped by multiple factors, including internal aspects like financial performance and external influences such as inflation, which can impact market perception of asset value and the company's future potential. A company's financial performance, including liquidity, leverage, and dividend policy, directly impacts its valuation. Firms with strong financial performance generally achieve higher valuations. This study investigates the impact of liquidity, leverage, and inflation on firm value, with dividend policy acting as a moderating variable. The study targets energy sector companies listed on the Indonesia Stock Exchange (IDX) between 2018 and 2023. Out of a total population of 87 companies, 13 met the criteria for sampling. The findings indicate that liquidity and inflation positively affect firm value, leverage has no significant impact, and dividend policy does not act as a moderating factor in the relationship between liquidity, leverage, and inflation with firm value.
The role of mobile shopping in customer brand identification to increase repurchase intention Putra, Edy Yulianto; Ihza, Nurul; Aliandrina, Dessy
Manajemen dan Bisnis Vol 25, No 1 (2026): March 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i1.1008

Abstract

This study aims to analyze the influence of mobile shopping, brand experience, and shopping enjoyment on customer brand identification and repurchase intention in local fashion brands. It is proposed to address a gap where prior research overlooks these factors' interplay for Indonesian brands, focusing instead on international contexts or price/promotions. A total of 312 respondents from Batam City participated in this study. Quantitative and associative approach design is applied in this study, in order to measure the quantity of data with relevant statistical procedures, especially with the SEM-PLS. The results of the study indicate that the use of mobile shopping is not significant to boost customer brand identification. On the contrary, positive consumer experience with the brand and shopping pleasure have been shown to influence customer brand identification. Strong brand identification significantly increases repurchase intention. This research is expected to provide a new contribution to the literature on consumer behavior in the fashion industry, particularly in the context of mobile shopping. This research provides practical guidance for marketers and local fashion brands in designing effective marketing strategies, especially in improving a pleasant shopping experience, creating a positive brand experience, and utilizing the mobile shopping potential to increase purchasing interest.

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