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JISICOM (Journal of Information System, Infomatics and Computing)
Published by Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta
ISSN : 25795201     EISSN : 25973673     DOI : -
Core Subject : Science,
Computer Science & IT
JISICOM (Journal of Information System, Informatics and Computing) , ini, diterbitkan oleh Program Studi Teknik Informatika, Sistem Informasi dan Lembaga Pengembangan, Penelitian dan Pengabdian Masyarakat, Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta.
Arjuna Subject : -
Articles 308 Documents
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SISTEM INFORMASI PAKET PERNIKAHAN BERBASIS WEB PADA RIZI CATERING DENGAN PHP DAN MySQL Sepitri Daruyani; Orita Dwi Purbiyanti; Irawaty Irawaty; Ahmad Rayhan
Journal of Information System, Informatics and Computing Vol 10 No 1 (2026): JISICOM (June 2026)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisicom.v10i1.2367

Abstract

A wedding package promotion website is a solution to make it easier for prospective customers to obtain service information quickly and accurately. This study aims to build a wedding package marketing website for Rizi Catering that provides complete information about service packages, a documentation gallery, and an order form that is directly connected to WhatsApp marketing. The development method used is the Waterfall model, which includes the following stages: analysis, design, implementation, testing, and maintenance. The website was developed using PHP for system logic, MySQL as the database, and CSS for the user interface. Testing results using the Black Box Testing method showed that all functions operate as designed, pages load properly, the booking form successfully saves data to the database, and WhatsApp integration functions optimally. Additionally, the User Acceptance Test (UAT) results achieved an average percentage of 77%, indicating that the Rizi Catering website is well-received by visitors. The research findings can be accessed via https://rizicatering.free.nf/. Thus, the website successfully fulfills the research objectives as an informative promotional tool while simplifying the initial order documentation process at Rizi Catering.
PERANCANGAN ULANG DAN OPTIMALISASI INFRASTRUKTUR JARINGAN KOMPUTER MENGGUNAKAN METODE NDLC DI MAN 5 TASIKMALAYA Ardi Al ansori; Ghani Rizki Ferrari; Helmy Dzulfikar
Journal of Information System, Informatics and Computing Vol 10 No 1 (2026): JISICOM (June 2026)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisicom.v10i1.2400

Abstract

This study redesigns the network infrastructure of MAN 5 Tasikmalaya using the NDLC method to resolve traffic congestion during peak exam hours caused by the use of HUBs in 12-15 classrooms. The primary issue of collision domains was confirmed through Wireshark analysis, which identified packet retransmissions, and nPerf testing, which showed a low browsing score of 56.43% despite a 129.21 Mbps capacity. To address this, the architecture was upgraded to an Extended Star topology by replacing HUBs with Managed Switches and implementing bandwidth management via MikroTik (Simple Queue and hotspot cookies). Validation through Cisco Packet Tracer confirmed successful connectivity across all segments, concluding that eliminating collision domains and optimizing traffic significantly improves network stability and quality of service.
PERANCANGAN UI/UX APLIKASI UMKM DENGAN METODE DESIGN THINKING MENGGUNAKAN FIGMA Susi Widayati; Kokoy Rokoyah
Journal of Information System, Informatics and Computing Vol 10 No 1 (2026): JISICOM (June 2026)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisicom.v10i1.2357

Abstract

The design of the User Interface and User Experience using the Design Thinking method with the help of Figma in the Dapoer Ibu business aims to improve comfort, efficiency, and security for users through the development of applications that are easier to use and more effective. The Design Thinking method is applied to understand user needs in more depth, evaluate user assumptions, and reformulate existing problems so that various alternative strategies and solutions can be found that may not have been previously seen. In this design process, Figma is used as a design tool to produce a more optimal and attractive mobile application display for users
EVALUASI SISTEM IDENTIFIKASI GENDER BERDASARKAN NIK PADA PEMBELIAN TIKET ONLINE KERETA API INDONESIA (KAI ACCESS) Ilhan Mansyah; Mareanus Lase; Walim Walim; Dian Ardiansyah
Journal of Information System, Informatics and Computing Vol 10 No 1 (2026): JISICOM (June 2026)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisicom.v10i1.2191

Abstract

This study aims to evaluate the Usability level of the gender identification system based on the National Identification Number (NIK) in the KAI Access application used for online train ticket purchases. The system was developed by PT Kereta Api Indonesia (KAI) to enhance passenger comfort and safety through seat arrangement based on gender. This study employed a quantitative approach with the System Usability Scale (SUS) method. Data were collected from 100 KAI Access users through an online questionnaire. The results showed that the average SUS score was 76.18, classified as Category C (Okay), indicating that the system has good Usability and is acceptable to users. However, some respondents suggested improvements in system notifications and user guidance.
Implementasi Aplikasi Bank Sampah Berbasis Web Sebagai Inovasi Pengelolaan Sampah Berkelanjutan. Triyono Triyono; Hendri Hendri; Nur Ali Farabi; Nurul Afni; Rizky Ade Safitri
Journal of Information System, Informatics and Computing Vol 10 No 1 (2026): JISICOM (June 2026)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisicom.v10i1.2075

Abstract

Waste management in densely populated areas remains a major challenge, particularly in terms of efficiency in recording and managing Waste Bank transaction data. The previous desktop-based system had limitations, such as being restricted to a single device, not supporting multi-user access, and lacking responsiveness to mobility needs. To address these issues, a web-based Waste Bank information system was developed, allowing access from various devices online. The aim of this development is to improve transaction management efficiency, simplify access for staff and customers, and provide flexible and accurate reporting features. The system supports real-time recording of waste deposit and withdrawal transactions, allows customers to monitor their balance and transaction history, and enables staff to work from multiple locations. With this web-based application, Waste Bank management is expected to become more modern, efficient, and inclusive.
ANALISIS KLASIFIKASI KEPUASAN PELANGGAN TERHADAP PELAYANAN CUSTOMER SERVICE UNTUK PENINGKATAN LAYANAN MENGGUNAKAN DATA MINING DENGAN DECISION TREE Lidya Nurmala Eva; Arief Hermawan; Donny Avianto
Journal of Information System, Informatics and Computing Vol 10 No 1 (2026): JISICOM (June 2026)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisicom.v10i1.2404

Abstract

This study analyzes customer satisfaction with customer service using data mining techniques and the Decision Tree algorithm. The data was obtained from customer questionnaires completed after transactions and were processed through pre-processing, attribute labeling, and missing value handling. The dataset was split into 80% training data and 20% testing data to build and evaluate a classification model with two target categories: satisfied and dissatisfied. The modeling results show that the Consideration Label is the most dominant factor in determining customer satisfaction, while the Suggestion Label serves as a supporting attribute. Model evaluation produced an accuracy of 58%, with precision, recall, and F1-score for the dissatisfied class of 0.62, 0.66, and 0.64, respectively, and for the satisfied class of 0.53, 0.49, and 0.51, respectively. Based on these results, the Decision Tree method can be used to classify customer satisfaction, although further improvement in model performance is still needed to obtain more optimal predictions.
PENGEMBANGAN SISTEM INFORMASI WEB CAFE HAGI DENGAN METODE CUSTOMER RELATIONSHIP MANAGEMENT Maria Sri Wulandari; Rahayu Noveandini; Rivaldi Rahman
Journal of Information System, Informatics and Computing Vol 10 No 1 (2026): JISICOM (June 2026)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisicom.v10i1.2366

Abstract

The development of information technology is driving transformation in business processes, particularly in transaction and data management. Cafe Hagi currently still implements a cash payment system that limits transaction flexibility for customers. The design in this study aims to build a web-based sales system integrated with a payment gateway and Customer Relationship Management (CRM) features to improve operational efficiency and quality service. The system development method selected uses the Software Development Life Cycle (SDLC) with the Waterfall model. The development stages consist of planning, requirements analysis, design using UML with implementation, and system testing. Web technology is the choice for system development, supported by a relational database and integrated digital payment services and message notifications. The results of the study indicate that the system is able to support non-cash transactions, simplify sales data management, and enhance interaction with customers through CRM features. Thus, this system has the potential to improve operational effectiveness and business competitiveness in the face of digital developments..The research results indicate that the developed system is capable of supporting non-cash transactions, simplifying sales data management, and enhancing customer interaction through CRM features. Therefore, this system has the potential to improve operational effectiveness and business competitiveness in the face of digital developments.
EKSPLORASI KAPABILITAS ODOO ERP MODUL HR DALAM MENDUKUNG OPERASIONAL SUMBER DAYA MANUSIA DI BANK ACEH SYARIAH M.Rifqi Ghifari; Nur Wijayaning Rahayu
Journal of Information System, Informatics and Computing Vol 10 No 1 (2026): JISICOM (June 2026)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisicom.v10i1.2373

Abstract

In the digital era, the banking industry requires integrated information systems to maintain operational efficiency. This study aims to explore the capabilities of the Odoo ERP HR module in supporting personnel operations at Bank Aceh Syariah, which currently faces challenges such as manual processes, data redundancy, and technical "time-out" errors during payroll processing. The research method used is descriptive qualitative through literature studies and in-depth interviews with staff from the Human Capital Division at Bank Aceh Syariah. The exploration results indicate that Odoo's module capabilities are able to comprehensively address four main system requirements, namely integrated employee data management, transparent attendance recording, transparent performance appraisal, and optimized payroll processing. The Employees module serves as a Single Source of Truth for employee identity and contract data. The Attendance and Time Off modules provide real-time attendance and leave data. The Project module records task-based productivity, while the Appraisal module provides objective performance evaluation. All of this data is automatically integrated into the Payroll module, which is capable of performing instant and transparent salary calculations. This study concludes that the implementation of Odoo ERP has the potential to overcome data fragmentation, minimize inter-unit mutation mismatches, reduce dependence on manual reconciliation, and support a more stable and accurate payroll process at Bank Aceh Syariah

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