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Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi
ISSN : 20893787     EISSN : 26850893     DOI : -
Core Subject : Science,
Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi adalah Jurnal Ilmiah bidang Teknik Informatika dan Sistem Informasi yang diterbitkan secara periodik tiga nomor dalam satu tahun, yaitu pada bulan April, Agustus dan Desember. Redaksi Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi menerima sumbangan tulisan hasil penelitian atau atau artikel konseptual bidang Teknik Informatika dan Sistem Informasi.
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Articles 21 Documents
Search results for , issue "Vol 11, No 2: Agustus 2022" : 21 Documents clear
Model Aplikasi Pengolahan Data Nilai Siswa Pada Sekolah Dasar Nidia Rosmawanti; Muslihuddin Muslihuddin; Irma Irma
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 11, No 2: Agustus 2022
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (325.543 KB) | DOI: 10.35889/jutisi.v11i2.826

Abstract

Processing of data on the assessment of elementary school student learning activities is still done manually, resulting in late publishing of students' final grades in report cards and in the school information system. This study aims to develop applications that can be used to process assessment data on student learning activities. System development uses a prototyping model, involving system users in all aspects of design from the initial stage to the final stage. This system design uses UML (Unified Modeling Language) design tools, PH programming language and MySQL database, as well as testing based on the Blackbox Testing method. Application Model Data processing for the assessment of student learning activities developed can help speed up the process of presenting the final grade by the homeroom teacher, so that students and the student's family environment can quickly obtain information on the final grades of learning.Keywords: Software, Web-Based, Unified Modeling Language, Blackbox Testing. Abstrak. Pengolahan data penilaian aktivitas belajar siswa Sekolah Dasar yang masih dilakukan secara manual, mengakibatkan penerbitan nilai akhir siswa pada buku raport maupun pada sistem informasi sekolah menjadi terlambat. Penelitian ini bertujuan Untuk mengembangkan aplikasi yang dapat digunakan untuk mengolah data penilaian aktivitas belajar siswa. Pengembangan sistem menggunakan model prototyping, dengan melibatkan pengguna sistem dalam segala aspek perancangan mulai dari tahap awal hingga tahap akhir. Desain sistem ini menggunakan tools desain UML (Unified Modelling Language), bahasa pemrograman PH dan basis data MySQL, serta pengujian berbasis metode Blackbox Testing. Model Aplikasi Pengolahan data penilaian aktivitas belajar siswa yang dikembangkan dapat membantu mempercepat proses penyajian nilai akhir oleh wali kelas, sehingga siswa dan lingkungan keluarga siswa dapat memperoleh informasi nilai hasil akhir belajar dengan cepat.Kata kunci: Perangkat Lunak, Berbasis Web, Unified Modelling Language, Blackbox Testing.
Evaluasi User Experience Sistem E-Learning Menerapkan User Experience Questionaire Wahyudi Ariannor; Siti Abidah
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 11, No 2: Agustus 2022
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (258.608 KB) | DOI: 10.35889/jutisi.v11i2.902

Abstract

The class implementation at the STMIK Banjarbaru college has been supported by the e-Learning application as a learning medium, but since the beginning of its use there has been no evaluation to ascertain whether the e-Learning system used has been running well or not, and the extent of user experience (UX) is not known  to the e-Learning application. This study aims to measure the UX of e-Learning applications quantitatively using the User Experience Questionnaire (UEQ) technique, involving 313 respondents. UX measurement uses 26 elements categorized on 6 scales. Based on the test results of the benchmark data set in the New User category, the Novelty scale is below the average, while in the Old User category, 2 scales are obtained below the average, namely Attractiveness and Novelty. The Novelty scale affects the Attractiveness scale, so the Novelty scale is very important to pay attention to, so that users still feel comfortable using e-Learning applications even in a long period of use.Keywords: Analysis; Benchmark datasets; Novelty; AttractivenessAbstrak. Penyelenggaraan perkuliahan di kampus STMIK Banjarbaru telah didukung aplikasi e-Learning sebagai media pembelajaran, namun sejak awal penggunaannya belum dilakukan evaluasi untuk memastikan apakah sistem e-Learning yang digunakan telah berjalan dengan baik atau belum, serta belum diketahui sejauh mana pengalaman pengguna (User Experience/UX) terhadap aplikasi e-Learning tersebut. Penelitian ini bertujuan melakukan pengukuran UX terhadap aplikasi e-Learning secara kuantitatif menggunakan teknik User Experience Questionnaire (UEQ), melibatkan 313 responden. Pengukuran UX menggunakan 26 elemen yang dikategorikan dalam 6 skala. Berdasarkan hasil uji set data benchmark pada kategori Pengguna Baru diperoleh skala Kebaruan (novelty) berada di bawah rata-rata, sedangkan pada kategori Pengguna Lama diperoleh 2 skala di bawah rata-rata, yaitu Daya Tarik (attractiveness) dan Kebaruan. Skala Kebaruan berpengaruh terhadap skala Daya Tarik, sehingga skala Kebaruan sangat penting untuk menjadi perhatian, agar pengguna tetap merasa nyaman menggunakan  aplikasi e-Learning walau dalam jangka waktu penggunaan yang lama.Kata Kunci: Analisis; Set data benchmark; Kebaruan; Daya tarik
Kajian Enterprise Resource Planning Menggunakan COBIT 5 Pada Industri Manufaktur Pengolahan Bambu Felix Fernando Oroh; Richardus Eko Indrajit; Eka Waras Kristianto; Djarot Hindarto
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 11, No 2: Agustus 2022
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (207.495 KB) | DOI: 10.35889/jutisi.v11i2.843

Abstract

To support the bamboo processing manufacturing operations, this company uses the Enterprise Resource Planning Application System. Starting from sales operations, production, inventory to financial application systems, everything is controlled with Enterprise Resource Planning (ERP). The ERP system has actually been implemented for more than 1 year. The company wants to measure the performance of the system. Then measurements were made using the COBIT 5 Framework, with the aim of knowing between real conditions and targets (expectations). Of course there will be a gap or gap. The GAP is used as a measuring tool to improve ERP system services. Before analyzing the maturity level measurement using COBIT 5, first conduct a survey to obtain data. After getting the data, then assessing and determining the maturity level for Enterprise Resource Planning in bamboo processing manufacturing companies.Keywords: Enterprise Resource Planning; COBIT 5; GAP; Bamboo Processing Manufacturing; Maturity levelAbstrak. Untuk memberikan dukungan terhadap operasional manufaktur pengolahan bambu, perusahaan ini menggunakan sistem aplikasi Enterprise Resource Planning. Mulai dari operasional penjualan, produksi, inventory sampai sistem aplikasi keuangan, semua dilakukan kontrol dengan Enterprise Resource Planning (ERP). Sistem ERP sebenarnya sudah diterapkan lebih dari 1 tahun. Perusahaan ingin melakukan pengukuran performansi dari sistem tersebut. Maka dilakukan pengukuran menggunakan Framework COBIT 5, dengan tujuan untuk mengetahui antara kondisi riil dengan target (harapan). Tentunya akan terjadi GAP atau kesenjangan. GAP tersebut dijadikan alat ukur untuk meningkatkan pelayanan sistem ERP. Sebelum melakukan analisa pengukuran tingkat kematangan menggunakan COBIT 5, terlebih dari dahulu melakukan survey untuk mendapatkan data. Setelah mendapatkan data kemudian melakukan penilaian dan penetapan tingkat kematangan (maturity level) untuk Enterprise Resource Planning pada perusahaan manufaktur pengolahan bambu.Kata kunci: Enterprise Resource Planning; COBIT 5; GAP; Manufaktur Pengolahan Bambu; Tingkat kematangan.  
Analisis Penerimaan Mahasiswa Indonesia Terhadap Teknologi Digital Layanan Distribusi Konten Audio Melalui Podcast Erlangga Norman Wicaksana; Asif Faroqi; Anita Wulansari
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 11, No 2: Agustus 2022
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (256.619 KB) | DOI: 10.35889/jutisi.v11i2.861

Abstract

Spotify is one of the most popular platforms used to listen to podcasts in Indonesia, especially for students. To be able to continue to provide support for the survival of the audio streaming industry in an effort to improve services in a better direction, it is important to know the factors that support the acceptance of services from the Spotify podcast service. This study aims to analyze what factors influence users to use the Spotify podcast service. The analytical method used is the Technology Acceptance Model (TAM). Data were obtained from 438 Spotify podcast users, and analyzed using SmartPLS 3 software. The results showed that the factors influencing the use of the Spotify podcast application consisted of Perceived Usefulness, Perceived Ease of Use, Perceived Self-Efficacy, and Perceived Enjoyment. The Social Influence factor has no significant effect on usage interest.Keywords: Spotify; Technology Acceptance Model; SmartPLS 3 Abstrak. Spotify adalah salah satu platform paling populer yang digunakan untuk mendengarkan podcast di Indonesia, khususnya para mahasiswa. Untuk dapat terus memberikan dukungan keberlangsungan hidup industri streaming audio ini dalam upaya meningkatkan layanan ke arah yang lebih baik, penting untuk diketahui faktor-faktor yang mendukung penerimaan layanan dari layanan podcast spotify. Penelitian ini bertujuan untuk menganalisis faktor-faktor apa saja yang mempengaruhi pengguna menggunakan layanan podcast Spotify. Metode analisis yang digunakan adalah Technology Acceptance Model (TAM). Data diperoleh dari 438 pengguna podcast Spotify, dan dianalisis menggunakan software SmartPLS 3. Hasil penelitian diperoleh bahwa faktor yang mempengaruhi penggunaan aplikasi podcast Spotify terdiri dari Perceived Usefulness, Perceived Ease of Use, Perceived Self-Efficacy, dan Perceived Enjoyment.   Adapun faktor Social Influence tidak berpengaruh signifikan terhadap minat penggunaan.Kata kunci: Spotify; Technology Acceptance Model; SmartPLS 3
Analisis Kualitas Website Perpustakaan Menggunakan Metode Webqual 4.0 Mahida Hanifah Rahmadini; Asif Faroqi; Anita Wulansari
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 11, No 2: Agustus 2022
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (282.86 KB) | DOI: 10.35889/jutisi.v11i2.870

Abstract

The emergence of several technical problems related to the availability of adequate functional features, led to the need for an analysis of the website performance of the UPT "Veteran" East Java Library, so that the website's performance was in line with user expectations. This research analyzes the website of the UPN "Veteran" East Java Library UPT website using the Webqual 4.0 method, aiming to find out the website indicators that need to be maintained and improved performance. The analysis is carried out referring to the Usability, Information Quality, and Service Interaction Quality parameters, where each parameter consists of indicators. The sampling technique used is proportionate stratified random sampling, with website users as respondents. The method of data collection is in the form of distributing questionnaires. The data were analyzed using the Importance-Performance Analysis method. The results showed that the overall performance of the UPT "Veteran" East Java Library website was sufficient to meet user expectations. However, it was found several indicators that need to be improved by the website manager, namely: ease of understanding website navigation, attractiveness of Website appearance, and the availability of information on websites that are easy to understand.Keywords: Performance; Importance-Performance Analysis; Usability; Information Quality; Service Interaction Quality Abstrak. Munculnya beberapa permasalahan teknis yang berkaitan dengan ketersediaan operasi fitur-fitur fungsional secara memadai, menyebabkan perlunya dilakukan analisis kinerja website UPT Perpustakaan UPN “Veteran” Jawa Timur, agar kinerja website sesuai harapan pengguna. Peneltian ini menganalisis website UPT Perpustakaan UPN “Veteran” Jawa Timur menggunakan metode Webqual 4.0., bertujuan mengetahui indikator website yang perlu dipertahankan dan ditingkatkan kinerjanya. Analisis dilakukan mengacu pada parameter Usability, Information Quality, dan Service Intteraction Quality, dimana setiap parameter terdiri atas indikator. Teknik sampling yang digunakan adalah proportionate stratified random sampling, dengan responden pengguna website. Metode pengumpulan data berupa penyebaran kuesioner. Data dianalisis menggunakan metode Importance-Performance Analysis. Hasil penelitian menunjukkan secara keseluruhan kinerja website UPT Perpustakaan UPN “Veteran” Jawa Timur sudah cukup memenuhi harapan pengguna. Namun ditemukan beberapa indikator yang perlu ditingkatkan kinerjanya oleh pihak pengelola website yaitu: kemudahan memahami Navigasi website, kemenarikan tampilan website, serta ketersediaan informasi pada website yang mudah dimengerti.Kata kunci: Kinerja; Importance-Performance Analysis; Usability; Information Quality; Service Intteraction Quality
DeLone and McLean Sebagai Model Pengukuran Layanan Informasi Tanggap Covid-19 Wisnu Nicola; Tri Lathif Mardi Suryanto; Asif Faroqi
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 11, No 2: Agustus 2022
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (207.271 KB) | DOI: 10.35889/jutisi.v11i2.838

Abstract

The Surabaya City Government is trying to improve the efficiency and effectiveness of the performance of handling the Covid-19 virus through the “Fight Covid-19 Web” concept. However, the use of the website as a medium for information on the spread of the Covid-19 virus still has limitations, so it is deemed necessary to conduct a study (measurement) of the web-based Covid-19 response information service. This study aims to measure the success factors of the Web Against Covid-19 and examine the relationship between variables on net benefits. The research uses the Updated 2003 Information System Success Model, with six measurement variables, namely information quality, system quality, service quality, use, user satisfaction, and net benefit. As many as 400 residents of the city of Surabaya and its surroundings who have accessed the website against Covid-19 were selected as respondents. The results showed that information quality and system quality variables had a positive and significant effect on net benefits through the use of variable mediation, while service quality variables had a negative and insignificant effect on net benefits through use variable mediation. The results also show that the use variable has a positive and significant effect on net benefits through the mediation of the user satisfaction variable.Keywords: Information system success model; Net benefit; DeLone and McLeanAbstrak. Pemerintah Kota Surabaya berupaya meningkatkan efisiensi dan efektivitas penanganan virus Covid-19 melalui konsep Web Lawan Covid-19. Namun pemanfaaan website sebagai media informasi persebaran virus Covid-19 masih memiliki keterbatasan, sehingga dipandang perlu melakukan kajian (pengukuran) terhadap layanan informasi tanggap Covid-19 berbasis web tersebut. Penelitian ini bertujuan menganalisis faktor-faktor keberhasilan Web Lawan Covid-19 dan menguji hubungan antar variabel terhadap net benefit. Penelitian menggunakan model Information System Success Model Updated 2003, dengan enam variabel pengukuran yaitu information quality, system quality, service quality, use, user satisfaction, dan net benefit. Sebanyak 400 penduduk kota Surabaya dan sekitarnya yang telah mengakses web Lawan Covid-19 dipilih sebagai responden. Hasil penelitian menunjukan Variabel information quality dan system quality memiliki pengaruh positif dan signifikan terhadap net benefit melalui mediasi variabel use, sedangkan variabel service quality berpengaruh negatif dan tidak signifikan terhadap net benefit melalui mediasi variabel use. Hasil penelitian juga menunjukkan variabel use memiliki pengaruh positif dan signifikan terhadap net benefit melalui mediasi variabel user satisfaction.Kata kunci: Information system success model; Net benefit; DeLone dan McLean
Model Aplikasi Pemeringkatan Kualitas Sekolah Pendidikan Anak Usia Dini Berbasis Fuzzy MADM Huzainsyahnoor Aksad; Ahmad Farhan
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 11, No 2: Agustus 2022
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (392.167 KB) | DOI: 10.35889/jutisi.v11i2.943

Abstract

The process of assessing the quality of Early Childhood Education (PAUD) carried out by the Banjarbaru City Early Childhood Education Development Center (BP-PAUD) is only based on the overall average value of the assessment parameters without considering the priority between parameters against other parameters, causing the PAUD quality assessment to be not objective. This study develops an application system for PAUD quality assessment using a weighted parameter system. The method used in processing the data is Fuzzy MADM Yager. A total of 55 PAUD School dataset samples were used in the method testing process. The application has a main functional feature in the form of recording PAUD education unit data and produces output in the form of ranking results for registered PAUD education units. The results of the application test show that the implementation of the Fuzzy MADM method can objectively assess the ranking of PAUD schools referring to a weighted criteria system.Keywords: Application Program; Ratings; Fuzzy MADM Yager; Early childhood education programs Abstrak. Proses penilaian kualitas Pendidikan Anak Usia Dini (PAUD) yang dilakukan oleh Balai Pengembangan Pendidikan Anak Usia Dini (BP-PAUD) Kota Banjarbaru hanya didasarkan pada rerata keseluruhan nilai parameter penilaian tanpa mempertimbangkan prioritas antar parameter terhadap parameter lainnya menyebabkan penilaian kualitas PAUD tidak obyektif. Penelitian ini mengembangkan sistem aplikasi penilaian kualitas PAUD dengan menggunakan sistem parameter terbobot. Metode yang digunakan dalam memproses data adalah Fuzzy MADM Yager. Sejumlah 55 sampel dataset Sekolah PAUD digunakan dalam proses pengujian metode. Aplikasi memiliki fitur fungsional utama berupa perekaman data satuan pendidikan PAUD dan menghasilkan luaran berupa hasil pemeringkatan satuan pendidikan PAUD yang terdaftar. Hasil uji aplikasi menunjukkan pengimplementasian metode Fuzzy MADM dapat menilai peringkat Sekolah PAUD secara objektif mengacu pada sistem kriteria terbobot.Kata kunci: Program Aplikasi; Pemeringkatan; Fuzzy MADM Yager; Pendidikan Anak Usia Dini
Analisis Dan Perancagan Sistem Informasi Penjualan dan Pengelolaan Persediaan Obat Pada Apotek Ni Kadek Artarini; Ni Made Estiyanti; A.A. Istri Ita Paramitha
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 11, No 2: Agustus 2022
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (371.216 KB) | DOI: 10.35889/jutisi.v11i2.931

Abstract

Data management and management reporting for controlling drug sales systems in pharmacies are still done manually, causing the process to be ineffective and inefficient. This study aims to analyze and design a sales information system model and drug inventory management, with a case study at the Natha Farma pharmacy. The system model development uses the Waterfall method, up to the system modeling stage. The needs elicitation process is carried out using structured interview techniques to understand the company's work system, as well as assessing the need for information systems to support the existing work system. Requirements analysis produces functional features for drug, customer, and supplier data collection. The system also provides functional features for the drug ordering service process (both orders by customers and orders to suppliers), sales to customers, as well as the provision of outputs in the form of invoices and notes of purchases and sales, drug inventory information, management reports. System modeling using structured modeling tools. The resulting model becomes a reference for Natha Farma's pharmacy management to develop applications in the future.Keyword: Information Technology; Internal Control; System Modeling; Waterfall Abstrak. Pengelolaan data dan pelaporan manajemen untuk pengendalian sistem penjualan obat di apotek yang masih dilakukan secara manual, menyebabkan proses tidak efektif dan tidak efisien. Penelitian ini bertujuan menganalisis dan merancang model sistem informasi penjualan dan pengelolaan persediaan obat, dengan studi kasus pada apotek Natha Farma. Pengembangan model sistem menggunakan metode Waterfall, hingga pada tahapan pemodelan sistem. Proses elisitasi kebutuhan dilakukan menggunakan teknik wawancara terstruktur guna memahami sistem kerja perusahaan, serta mengkaji kebutuhan sistem informasi untuk mendukung sistem kerja yang ada.  Analisis kebutuhan menghasilkan fitur-fitur fungsional untuk pendataan obat, pelanggan, dan pemasok. Sistem juga menyediakan fitur-fitur fungsional untuk proses layanan pemesanan obat (baik pemesanan oleh pelanggan maupun pemesanan pembelia ke pemasok), penjualan ke pelanggan, serta penyediaan luaran berupa faktur dan nota pembelian dan penjualan, informasi persediaan obat, laporan-laporan manajemen. Pemodelan sistem menggunakan tools pemodelan terstruktur.  Model yang dihasilkan menjadi acuan bagi manajemen apotek Natha Farma mengembangkan aplikasi di masa mendatang.Keyword: Teknologi Informasi; Pengendalian Internal; Pemodelan Sistem; Waterfall
Evaluasi Tingkat Kesuksesan Penerapan Aplikasi Hybrid Learning Perguruan Tinggi Menggunakan Model DeLone Dan McLean Haryanto Tanuwijaya
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 11, No 2: Agustus 2022
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (408.471 KB) | DOI: 10.35889/jutisi.v11i2.911

Abstract

The evaluation of the implementation moodle-based Hybrid Learning applications has not carry out at a private computer college (PTSK) in Surabaya. This leads the difficulty to make decisions regarding application development because the success factors and weaknesses of the Hybrid Learning application are currently unknown. This study proposes the DeLone and McLean method to evaluate the implementation of Hybrid Learning applications in PTSK through six variables, namely: system quality, information quality, service quality, use, user satisfaction, and net benefits. As the Delone and McLean Model has multiple dimensions, data processing has been utilized by Structural Equation Modeling which could be able to confirm the certain model. In addition, this model can verify the effect of a variable on other variables. The primary data used was collected by questionnaire and processed using AMOS and SPSS software applications. The results of this study show the success level of implementing the Hybrid Learning application in PTSK has a great score that was defined by the six factors on the model.  Nevertheless, the Service Quality factor needs rectification in order to enhance User Satisfaction and Use factor for users to obtain the maximum Net Benefit. Keywords: Success Level; Application; Hybrid Learning; DeLone and McLean, Structural Equation Modeling   Abstrak. Belum adanya evaluasi penerapan aplikasi hybrid learning berbasis moodle pada Perguruan Tinggi Swasta bidang Komputer (PTSK) di Surabaya menyebabkan sulitnya pengambilan keputusan terkait pengembangan aplikasi tersebut. Hal ini karena tidak diketahui faktor penentu kesuksesan serta kekurangan aplikasi hybrid learning yang diterapkan.  Penelitian ini mengusulkan metode DeLone dan McLean  untuk mengevaluasi penerapan aplikasi hybrid learning di PTSK di Surabaya melalui enam faktor: system quality, information quality, service quality, use, user satisfaction, dan net benefit. Metode Structural Equation Modeling digunakan untuk mengonfirmasi ketepatan model dan menguji pengaruh suatu variabel terhadap variabel lain. Data primer  yang digunakan dikumpulkan melalui kuesioner dan diolah dengan perangkat lunak AMOS dan SPSS. Hasil penelitian menunjukkan tingkat kesuksesan penerapan aplikasi hybrid learning di PTSK dinilai baik, ditunjukkan dengan nilai baik pada keenam faktor pada model. Namun demikian, perlu perbaikan pada faktor Service Quality untuk meningkatkan User Satisfaction, dan faktor Use agar pengguna merasakan Net Benefit secara maksimal.Kata Kunci: Tingkat Kesuksesan; Aplikasi; Hybrid Learning; DeLone dan McLean, Structural Equation Modeling
Model Aplikasi Layanan Pelanggan Multi Platform Pada Usaha Percetakan Kartu Undangan Agus Hermanto; Marsela Marsela
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 11, No 2: Agustus 2022
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (306.342 KB) | DOI: 10.35889/jutisi.v11i2.932

Abstract

The inefficient product promotion system and the limited reach of product catalog marketing to prospective customers have caused the UD Invitation Card printing industry to not achieve maximum turnover. Total Graphics. This paper aims to present a multi-platform e-commerce application model that is used for product catalog promotion, ordering and tracking of product delivery orders for invitation card printing for customers. Web-based multi-platform system on the administrator side and mobile-based on the customer side, developed following the stages in the Prototyping-Based development model. The system design uses object-oriented tools, built using the PHP programming language with the Laravel framework, and a PostgreeSQL database. The functional features of the application system are tested using Blackbox testing techniques. The test results show that all functional features contained in the application, especially the function of delivering product catalog information, product ordering functions, and order delivery tracking functions are functioning validly.Keywords: Promotion of goods; E-commerce; Web-based; Mobile based; Prototyping Abstrak. Kurang efisiennya sistem promosi produk dan terbatasnya jangkauan pemasaran katalog produk kepada calon pelanggan, menyebabkan tidak tercapainya omset secara maksimal pada industri percetakan Kartu Undangan UD. Total Graphics. Paper ini bertujuan menyajikan model aplikasi e-commerce multi platform yang digunakan untuk promosi katalog produk, pemesanan dan tracking pengiriman produk pesanan percetakan kartu undangan bagi pelanggan. Sistem multi platform berbasis web pada sisi administrator dan berbasis mobile pada sisi pelanggan, dikembangkan mengikuti tahapan-tahapan dalam model pengembangan Berbasis Prototyping. Desain sistem menggunakan tools berorientasi objek, dibangun menggunakan bahasa pemrograman PHP dengan framework Laravel, dan database PostgreeSQL. Fitur-fitur fungsional sistem aplikasi diuji dengan teknik pengujian Blackbox. Hasil pengujian menunjukkan seluruh fitur fungsional yang terdapat pada aplikasi, terutama fungsi penyampaian informasi katalog produk, fungsi pemesanan produk, serta fungsi tracking pengiriman pesanan berfungsi secara valid.  Kata kunci: Promosi barang; E-commerce; Berbasis web; Berbasis mobile; Prototyping

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