Journal of Information Systems and Informatics
Journal-ISI is a scientific article journal that is the result of ideas, great and original thoughts about the latest research and technological developments covering the fields of information systems, information technology, informatics engineering, and computer science, and industrial engineering which is summarized in one publisher. Journal-ISI became one of the means for researchers to publish their great works published two times in one year, namely in March and September with e-ISSN: 2656-4882 and p-ISSN: 2656-5935.
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<![CDATA[Sentiment Analysis of Customer Feedback Reviews Towards Hotel’s Products and Services in Labuan Bajo ]]>
<![CDATA[Henoch Juli Christanto]]>;
<![CDATA[Yerik Afrianto Singgalen]]>
<![CDATA[ Journal of Information System and Informatics Vol 4 No 4 (2022): Journal of Information Systems and Informatics ]]>
Publisher : <![CDATA[Universitas Bina Darma ]]>
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DOI: 10.51519/journalisi.v4i4.294
<![CDATA[The feedback review column on the TripAdvisor website can process the sentiment analysis by classifying the positive and negative impressions of the consumer using machine learning, namely text mining. This study analyzes consumer sentiment for hotel products and services in Labuan Bajo based on feedback review data on the TripAdvisor website. Meanwhile, the algorithm used is Nave Bayes Classifier (NBC), Support Vector Machine (SVM), also SMOTE Upsampling for the k-Nearest Neighbor (k-NN) algorithm. The classification result shows 702 negative feedback reviews and 2531 positive feedback reviews. The evaluation of algorithm performance shows the accuracy of SVM is 78,30% and NBC is 78,29% compared with k-NN with 85,24% accuracy, using SMOTE Upsampling with a class precision description of 100% prediction negative (1784 true Neg & 0 true Pos) and 77,21% prediction positive (747 true Neg & 2531 true Pos). The class recall description also shows 70,49% true Negative (1784 pred Neg & 747 pred Pos) and 100% true Positive (0 pred Neg & 2531 pred Pos). These findings indicate that the k-NN algorithm shows the best result instead of the SVM and NBC algorithm, according to the sentiment analysis result of customer feedback reviews on hotel products and services in Labuan Bajo through TripAdvisor website.]]>
<![CDATA[Analysis and Design of Regional Tourism Information System “SIPARDA” of Morotai Island Regency ]]>
<![CDATA[Yerik Afrianto Singgalen]]>
<![CDATA[ Journal of Information System and Informatics Vol 4 No 4 (2022): Journal of Information Systems and Informatics ]]>
Publisher : <![CDATA[Universitas Bina Darma ]]>
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DOI: 10.51519/journalisi.v4i4.328
<![CDATA[The analysis and design of the regional tourism information system known as SIPARDA is a follow-up to the results of the strategic planning of the information system to optimize the performance of the bureaucracy, especially the Tourism Office of Morotai Island Regency, related to the main tasks and functions of the destination and tourism industry, tourism marketing, and creative economy. SIPARDA's design was carried out using the concept of Software Development Life Cycle (SDLC) through a waterfall approach. The application design method begins with identifying user needs and designing a tourism information system relevant to the main tasks and functions of the Tourism Office in the Morotai Island Regency. Unified Modeling Language (UML) is used to describe the business processes of SIPARDA. Five primary actors can operationalize the system: the head of the tourism officer, tourism industry and destination department, tourism marketing department, creative economy department, and administrator. Thus, each department can document attractions, amenities, accessibility, and accommodation data in the Morotai Island Regency as a regional tourism development decision-making database.]]>
<![CDATA[IT Support Website Security Evaluation Using Vulnerability Assessment Tools ]]>
<![CDATA[Rio Armando]]>;
<![CDATA[I G Ag Kom Agnam Melyantara]]>;
<![CDATA[Rizma Elfariani]]>;
<![CDATA[Desy Fitri Aulia Latuconsina]]>;
<![CDATA[Muhammad Nasrullah]]>
<![CDATA[ Journal of Information System and Informatics Vol 4 No 4 (2022): Journal of Information Systems and Informatics ]]>
Publisher : <![CDATA[Universitas Bina Darma ]]>
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DOI: 10.51519/journalisi.v4i4.330
<![CDATA[Vulnerability Assessment is one of the crucial stages that must be carried out to define and identify vulnerabilities in web systems so that they can be repaired and reduced. The XYZ institution is new, so the Vulnerability Assessment is to minimize attacks from irresponsible parties. In this study, a Vulnerability Assessment of the IT Support website was carried out on XYZ institution using the Nessus tool. This study used the Vulnerability Assessment Penetration Testing (VAPT) Life Cycle method, which has six stages: scope, planning, scanning & vulnerability Analysis, exploitation, Privilege Escalation, and Generating Report. The results of this study obtained various vulnerabilities ranging from Low to Critical on the IT Support website at XYZ institution so that the IT Support party at XYZ institution to update PHP versions, JQuery and several other preventive steps reviewed in the discussion section.]]>
<![CDATA[Analysis of Using Google Maps Data to Measure the Presence or Accessibility of Urban Facilities for BPS - Statistics Indonesia Classification of Urban and Rural Villages ]]>
<![CDATA[Benny Firmansyah]]>;
<![CDATA[Widya Sri Wahyuni]]>
<![CDATA[ Journal of Information System and Informatics Vol 4 No 4 (2022): Journal of Information Systems and Informatics ]]>
Publisher : <![CDATA[Universitas Bina Darma ]]>
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DOI: 10.51519/journalisi.v4i4.337
<![CDATA[The BPS - Statistics Indonesia classifies villages into urban villages and rural villages to organize statistics. The classification of village areas into urban or rural status is intended to form a stratum used in survey sampling techniques. With this status, it is hoped that the sample taken can represent the entire population well. The BPS - Statistics Indonesia establishes criteria for classifying a village into an urban village. The 2020 urban village criteria use three indicators as its measure, namely: population density per km2, percentage of agricultural families, and the presence or access of urban facilities. In general, the data used in calculating the classification of urban and rural villages in 2020 uses data from the 2019 Village Potential (Podes) survey. This study utilizes data on urban facilities such as schools, markets, shops, and hospitals on the google maps website to calculate the score of indicators of the existence or access of urban facilities. This study used a web scraping method to obtain data on these urban facilities from the google maps website. This study selected eight villages in the Lubuk Sikaping District, Pasaman Regency, West Sumatra Province, as a case study. The results showed that four villages with great potential were classified into urban villages, and three villages with great potential were classified into rural villages.]]>
<![CDATA[Improving IT Team Motivation in Using IT Helpdesk ]]>
<![CDATA[Cynthia Dewi Tanuraharja]]>;
<![CDATA[Gunawan Wang]]>
<![CDATA[ Journal of Information System and Informatics Vol 4 No 4 (2022): Journal of Information Systems and Informatics ]]>
Publisher : <![CDATA[Universitas Bina Darma ]]>
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DOI: 10.51519/journalisi.v4i4.342
<![CDATA[Information Technology and Information Systems are important in supporting operations in a company. The organization's ability to manage IT affects the quality of its information technology services, especially in the use of the IT Helpdesk. The IT Helpdesk acts as a good service provider for request fulfillment and problem management in the company and aims for the IT support team to monitor the status of work on problems faced by users and can analyze lead times from the emergence of these problems to their completion. The IT Helpdesk in a company engaged in the garment and textile industry has not been used optimally, for example, e-ticketing has not reached the target time specified in the Standard Operating Procedures (SOP) at the company due to a lack of enthusiasm and lack of motivation by the IT team towards the use of IT Helpdesk. Therefore, the researchers designed a prototype of the application of gamification with the Mechanics-Dynamics-Aesthetics (MDA) framework at the IT Helpdesk as a strategy used to increase the motivation and enthusiasm of the IT team that is useful for improving the performance of each IT team.]]>
<![CDATA[Web-Based Inventory Application and Prediction Using Naive Bayes Algorithm (Case Study: Puskesmas Kecamatan Sawah Besar) ]]>
<![CDATA[Awalia Nurfaida]]>;
<![CDATA[Riska Yulianty Ali Syabana]]>;
<![CDATA[Triseti Abimanyu]]>;
<![CDATA[Nurullah Husufa]]>
<![CDATA[ Journal of Information System and Informatics Vol 4 No 4 (2022): Journal of Information Systems and Informatics ]]>
Publisher : <![CDATA[Universitas Bina Darma ]]>
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DOI: 10.51519/journalisi.v4i4.348
<![CDATA[The development of information systems and technology affects various fields, including health, namely Puskesmas. The Sawah Besar District Health Center has several work units, one of which is a stock management unit. The stock management unit in carrying out its duties has problems including data management that still uses Microsoft Excel. When using Microsoft Excel, information about stock data not integrated between different work units, thus hampering the process of accessing documents. The process of approval and stock prediction is also still done manually using physical documents. PHP programming language with Bootstrap Framework and MySQL used to develop applications. While PHP-ML library which implement Naive Bayes algorithm is used for stock prediction. The features developed in this study can be used by related units to simplify the stock data collection process, assist in the stock approval process and speed up the preparation of stock inventory reports. In addition, there is a stock prediction feature that can help users so to support while making decisions in the procurement of drug stock at the Sawah Besar District Health Center to determine whether certain drugs need to be added or not.]]>
<![CDATA[Deep Learning Model Analysis and Web-Based Implementation of Cryptocurrency Prediction ]]>
<![CDATA[Gege Ardiyansyah]]>;
<![CDATA[Ferdiansyah Ferdiansyah]]>;
<![CDATA[Usman Ependi]]>
<![CDATA[ Journal of Information System and Informatics Vol 4 No 4 (2022): Journal of Information Systems and Informatics ]]>
Publisher : <![CDATA[Universitas Bina Darma ]]>
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DOI: 10.51519/journalisi.v4i4.365
<![CDATA[Cryptocurrency is a digital asset designed by cryptography, such as Secure Hash Algorithm 2 (SHA-2) and Message Digest 5 (MD5). Cryptocurrency uses Blockchain technology to ensure security, transparency, ease of locating, and unchangeability. This makes cryptocurrency very popular in many sectors, especially in the financial industry. Although, the uncertainty and the dynamic change of cryptocurrency price make the risk for investment in this digital asset high. This is the reason why studies about cryptocurrency price prediction became popular globally. This study intended to predict cryptocurrency prices using hybrid GRU LSTM than setting up the epoch to get the most accurate prediction model. The researcher would make a web-based application that can be used by the public, especially those involved in cryptocurrency investment. The result was a web-based application that could predict the price of cryptocurrency for the next few days, which had been validated using data from the previous 7 days, 14 days, 30 days, 60 days, and 90 days.]]>
<![CDATA[User Satisfaction Assessment of Final Project Supervisor Monitoring Information System Using User Experience Design Method ]]>
<![CDATA[Fauzan Asrin]]>;
<![CDATA[Yus Sholva]]>
<![CDATA[ Journal of Information System and Informatics Vol 4 No 4 (2022): Journal of Information Systems and Informatics ]]>
Publisher : <![CDATA[Universitas Bina Darma ]]>
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DOI: 10.51519/journalisi.v4i4.368
<![CDATA[Completing the final project takes a guiding process n the final project where the concept of final project guidance itself is an effort to help students to provide direction, assistance, suggestions, and criticisms that arise from the preparation of the final project by the supervisor. However, sometimes the guidance process is not optimal. Lecturers or students themselves can cause this. The difficulty for lecturers to help students during tutoring is the limited communication time that is too narrow on campus and the difference in busy schedules between students and supervisors. Managing the time for the final independent project is also an obstacle that causes the completion of the final project to be delayed. Some students tend to be less active in carrying out guidance if the supervisor does not provide a fixed guidance schedule or does not provide a target time for students to complete the revision of the final project from the supervisor. So, it is necessary to build an information system for monitoring the final project supervisor to monitor the existence of supervisor. This study uses the User Experience Design Process to increase user satisfaction in interacting with the product. And at the final stage, a Usability Testing evaluation is carried out to test the product's usefulness. The results of this study are in the form of an assessment of how satisfied and comfortable a user is with a product, system, and service using an interface]]>
<![CDATA[Examining the Determinants of Continuance Intention to Use Mobile Payment Service ]]>
<![CDATA[Ihsan Atmaji]]>;
<![CDATA[Viany Utami Tjhin]]>
<![CDATA[ Journal of Information System and Informatics Vol 4 No 4 (2022): Journal of Information Systems and Informatics ]]>
Publisher : <![CDATA[Universitas Bina Darma ]]>
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DOI: 10.51519/journalisi.v4i4.371
<![CDATA[Innovation in finance and advances in payment sytems are very important to boost remittances and encourage the successful development of electronic businesses around the world. Thus, many leading companies use mobile payment services to improve the customer experience of their customers. This study aims to identify the factors that influence consumers to continue using mobile payment in Indonesia. Several influencing factors include Service Quality, Perceived Ease of Use, Security, Perceived Usefulness, and Trust. This research was conducted in Madiun City, one of the big cities in Indonesia, with a total of 176 respondents. The study results can help mobile payment companies understand factors that are relevant to increasing volume usage in the context of merchants. The findings of this research is Continuance Intention influenced by Trust. Trust is significantly influenced by the independent variables such as Service Quality, Perceived Ease of Use, Security, and Perceived Usefulness. However, perceived risk has no significant effect on continuance intention. Therefore, mobile Payment service providers should be able to implement action plans related to the quality of their services, user experience to customers, security of an application, and the functions and features implemented by a Mobile Payment. Hopefully those things will generate trust in customers to continue to use Mobile Payment services.]]>
<![CDATA[UI Design of Medical Check-Up Information System at Pratama Clinic Based on Design Thinking Method ]]>
<![CDATA[Nana Misrina]]>;
<![CDATA[Edi Supratman]]>;
<![CDATA[Muhamad Ariandi]]>;
<![CDATA[Maria Ulfa]]>;
<![CDATA[Suyanto Suyanto]]>
<![CDATA[ Journal of Information System and Informatics Vol 4 No 4 (2022): Journal of Information Systems and Informatics ]]>
Publisher : <![CDATA[Universitas Bina Darma ]]>
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DOI: 10.51519/journalisi.v4i4.372
<![CDATA[Medical Chek Up (MCU) or Periodic health checks are part of occupational health services that are the right of every worker and as part of preventing health risks to all workers and to reduce the risk of sudden death due to illness in the workplace, it is necessary to carry out annual periodic health checks as a worker obligation that must be carried out once a year. The purpose of this study was to design the User Interface (UI) of the Medical Check-Up Mobile application to make it easier for workers to find out the results of their examinations and doctors can evaluate the health status of workers. The object of this study was carried out at the Pratama Clinic of PT. Pertamina Patra Niaga Sub Holding Marketing Region Sumbagsel. The research method in this study is a descriptive method that is usually used to solve problems, by describing and describing the classified data. While the design method used is Design Thinking. The results of the User Interface design can later be used as a proposal to the Pratama Clinic of PT Pertamina Patra Niaga Subholding Marketing Sumbagsel Region for further implementation by the Internal IT Team.]]>
