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Journal of Industrial Engineering

journalofIndustrialEngineerin
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Published by President University

ISSN : 25033670 EISSN : 25274139 DOI : -

Core Subject : Engineering,

Industrial & Manufacturing Engineering

JIE: Journal of Industrial Engineering (Online ISSN: 2527-4139; Printed ISSN 2503-3670) is a scientific journal in the field of industrial engineering that publishes scientific writings on pure and applied research in industrial system, including (but not limited to): Production system, Inventory management, Quality control & management, Work system analysis, Product design, Optimation, and Productivity.

Arjuna Subject : Teknik (semua kategori) - Tenik Industri dan Manufaktur

Articles 116 Documents

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Analisis Kelayakan Finansial Penggantian Lini Manual Menjadi Lini Otomatis Produk Refrigerator Switch di PT. MM Andira Andira; Astika Arisnawati
JIE Scientific Journal on Research and Application of Industrial System Vol 3, No 1 (2018)
Publisher : President University

Sales data of FY10 to FY 15 shows increasing of switch D-1 demand. In fulfilling the demand, budget of production have been allocated by the head company. In fact, there is gap between the budget and cost required by production department. The condition cause the capacity lower than the demand. It happened to FY16. The problem should be solved because it has bad impact to customer satisfaction. Based on the problem identification, the problem of lack of budget can caused by the wrong estimation of demand. Refer to that problem, company decide to find out the better method in forecasting of demand and assume that the mother company will determine the suitable number of budget to produce as much as demand. Several methods of forecasting have been considered and trend liner method is the best method for the company demand pattern. Lack of capacity at FY16 before will require the increasing of capacity in several next periods. Changing the manual line to be automation line is an alternative to overcome the capacity problem. The result of analysis is automation line is more efficient than manual line. It reduced the number of operator from 7 to 4 per line. Adding one automation line need 3 years to get payback with net present value $ 249,377.88, internal rate of return is 18.93% and profitability is index 1.62Keywords: Payback Period, Net Present Value, Internal Rate of Return, Profitability Index

Penerapan Metode PDCA untuk Menurunkan Tingkat Kerusakan Mesin pada Proses Produksi Penyalutan Cepi Kurniawan; Hery Hamdi Azwir
JIE Scientific Journal on Research and Application of Industrial System Vol 3, No 2 (2018)
Publisher : President University

The coating process is the process of covering the tablet with a thin layer of substance which generally has very little effect. The process coating process uses a Driam machine and the machine has a very high utilization of 125%. The company's ability to provide additional salute machines requires time in its investment, remedial efforts to reduce the damage level of the salute machine are needed so as not to increase machine utilization, while the damages that occured in the coating process from January to December 2016 are Speed Pump, Air Flow Damper, Spray Gun, Supply Compressed Air, Steam, Pan Speed, & Wind Hose. From the background of the problem the company needed repairs that were useful to reduce the level of damage to the salute machine. These improvements are carried out using the Plan Do Check Action (PDCA) method. The PDCA method is a repetitive process improvement activity to solve a problem in quality control and is included in the Total Quality Management (TQM) in which TQM is the application of quantitative methods and human knowledge to improve materials and services which of course improves processes and efforts to meet customer satisfaction . The level of damage to the machine salute has decreased after repairs to the engine damage Pump Speed & Air Flow Damper where it eliminates 2 of 7 damage that occurs in the coating process or by 45.6% of the total damage.

Online Booking Systems for Managing Queues at The Road Transport Department E Mohamad; I Anak Jiga; R Rahmat; A Azlan; M.S Abd Rahman; A Saptari
JIE Scientific Journal on Research and Application of Industrial System Vol 4, No 1 (2019)
Publisher : President University

In Malaysia, the Road Transport Department (RTD) is one of the public sectors facing the issue of having excessive waiting times at their service counter. Various alternatives have been proposed to address this problem, such as implementing an e-government service via the official RTD portal and creating other units so that the demand can be segregated, which also involves the creation of other agencies including myEG and UTC. However, the problem has persisted and has even become one of the most urgent policy issues that plague the RTD. Thus, this study aims to propose an online system that will help manage queue during the service and therefore optimise the waiting time. Several methods were employed to achieve the objectives, including conducting semi-structure interview, observation, and time study at RTD Bukit Katil, Melaka, developing the online system with Adobe Dream Weaver, Oracle SQL Developer software, and Adobe Cold Fusion, and validating and verifying the system using usability studies and questionnaires. The first online system involves an online queue number booking system. With this developed system, clients can use an online system to book their queue number. Furthermore, this system provides clients with the duration of the waiting time so that they can be present at the counter in time before their assigned service. The second proposal involves utilising an online queue booking system. With this system, clients can book their appointment according to the specific time with the RTD staff. This system also makes it possible for the client to come and to be serviced on time. This system aims to optimise the waiting time at the RTD, improve customer satisfaction, and serve as a reference for other government agencies so that their services can be improved

Improving Man Power Productivity Using Work Load Analysis in PT. Abadi Surya Rendy Rendy
JIE Scientific Journal on Research and Application of Industrial System Vol 1, No 1 (2016)
Publisher : President University

ABSTRACT The research is accomplished by measuring the workload of officers of HCGS Division in PT HGS. This measurement will be used for determining the man power required by each position. Based on initial observation, there is imbalance workload distribution among the employees leads to the low employee productivity. Therefore, the workload analysis is needed to find the appropriate workload allocation among employees. The productivity is analyzed by measuring work load and Full Time Equivalent (FTE) standardization using 17 positions of HCGS Division and the expert officer as sample. The employee FTE is compared to the company’s FTE and gap analysis is done. Gap will be classified using FTE Index. Next, the unbalance workload will be minimized by determining the man power of each position. Several alternatives of man power planning are provided by analyzing the advantages and disadvantages of each alternative. The result of this study is to provide the best strategy for reducing the unbalance of workload.

Perancangan Tata Letak Laboratorium Analisis Udara di PT. East Jakarta Industrial Park Luqyana Assiddiqi
JIE Scientific Journal on Research and Application of Industrial System Vol 1, No 1 (2016)
Publisher : President University

PT. East Jakarta Industrial Park (EJIP), located in Cikarang, needs to expand their air quality laboratory for providing the air quality check services. These services are provided for all companies located in EJIP area. This company is needed to develop a laboratory layout. Thus, this research is performed for generating several layout alternatives. The input data are process flow, bill of materials, test lists, equipment and processing times. The calculations are performed for determining the space requirement, space availability and activity relationship. The generating of layout alternatives is done by using construction algorithm Automated Layout Design Program (ALDEP). The best layout is chosen based on the highest layout score. In addition, the generated layout should follow the “Peraturan Menteri Perindustrian No. 35 Tahun 2010”, states that availability of green area is around 17.36% of total area.

World Class University: A Literature Synthesis Johan K. Runtuk
JIE Scientific Journal on Research and Application of Industrial System Vol 1, No 2 (2016)
Publisher : President University

Discussions and debates about world class university (WCU) continue to increase. Various policies to realize the WCU have been formulated by universities, as well as by governments. To date, however, there has been no consensus about the substance of WCU. This research aims to answer some fundamental questions about WCU, i.e. definition, characteristics, and criteria. The findings revealed that there are some similarities in the understanding of the substance of the WCU. Universities must improve its quality, by continuing to recognize customers’ needs and expectations. Improvement in all things, both in terms of academic and non academic at the university should be pursued persistently.

Designing Progress Tracking System for Laboratory to Promote Effectiveness in Providing Information to Customers Anastasia L. Maukar; Calvin Tungki Hadinata
JIE Scientific Journal on Research and Application of Industrial System Vol 2, No 1 (2017)
Publisher : President University

The main objective of this research is to improve the current flow of information in the laboratory as it is found to be ineffective to reach the customers. This research is necessary and demanded to be finished as soon as possible as it may affect the product development in Toy Manufacturing company. To solve the information flow problem, it is then initiated the idea to develop a new progress tracking system, which is supposed to be able to provide real-time information to customers and make them able to react faster to problems. Lack of information in the problem could lead to longer development lead time. T The researchconducted during the project was basically involving literature review, online journals review, questionnaire, case study, and discussion. This research covers the whole development process of the system, up to theimplementation and evaluation. The result shows that there is improvement of 42.47% in delivering tracking information to the customers.

Antisipasi Keterlambatan Proyek Pembangunan Shelter dengan Menggunakan Metode What-If Analysis Ineu Widaningsih; Anastasia Lidya Maukar; Avania Shinta
JIE Scientific Journal on Research and Application of Industrial System Vol 2, No 2 (2017)
Publisher : President University

The purpose of this study is to identify the delay in building shelter projects and activities that cause delays. This research will provide suggestions on steps to be taken to overcome delays. This research uses two methods of control, namely the "what-if analysis" method for solutions if there is a delay in the project, as well as a method of shortening the duration of critical paths Duration Crashing on critical infrastructure with the addition of workers or the application of overtime work as an alternative control were performed. Currently, the critical path has not been identified and there is no solution provided to overcome the problem of delays in shelter construction projects. The target duration of the construction of the shelter construction project is known for 14 days but it has been delayed into 35 days. The results of this study are findings of some critical activities that can cause delays and what-if analysis is done for time acceleration of 10% to 100%.Keywords: What If analysis, Critical Path Method, shelter, Duration Crashing.

Penentuan Program Pengembangan IKM Dengan Pendekatan Multi Criteria Decision Making: Perspektif Faktor Internal Johan K Runtuk
JIE Scientific Journal on Research and Application of Industrial System Vol 3, No 1 (2018)
Publisher : President University

Small and medium enterprises (SMEs) play a significant role for Indonesian economy. However, many SMEs have difficulty developing its business. The various SME development programs that are provided are generally less impactful, ineffective, and unsustainable. Therefore, a special study is needed to determine the development program for SMEs. This research integrates two methods in multi criteria decision making (MCDM), i.e. decision-making method of trial and evaluation laboratory (DEMATEL) and analytic network process (ANP) method to determine which internal factors that are most important for SMEs development. Based on the data obtained from the experts and the results of the analysis, internal factor that has biggest weight for the development of SMEs are managerial quality, investment, business owner characteristics, and entrepreneurial orientation; consecutively. Moreover, technology awareness and the determination and achievement of targets (sub-factor of managerial quality), technological development (sub-factor of investment), and membership/involvement in business/association groups (sub-factor of business owner characteristics) are significant factor for SMEs development. SMEs development programs should focus on improving these factors so that Indonesian SMEs can experience sustainable growth.Keywords: development programs, small and medium enterprises (SMEs), decision-making trial and evaluation laboratory (DEMATEL), analytic network process (ANP), internal factors.

Analysis of Production Technician Satisfaction Towards Training Service Quality by Technical Training Department PT. ABC by Using Service Quality and Importance Performance Analysis Gandi Suhartinah; Hery Hamdi Azwir
JIE Scientific Journal on Research and Application of Industrial System Vol 3, No 1 (2018)
Publisher : President University

Department of technical training is the department that responsible for training program for the entire production technician in PT.ABC. In order to constantly improve the quality of training service, a research was conducted to analyze the satisfaction of production technician towards training service quality that organized by technical training department. Production technician will determine, whether the training program has been satisfactory or not. To determine the participants' satisfaction of the quality of the training service, this research has started by using the concept of service quality and also shows a model of service quality gap. Analysis of the participants' satisfaction was measured by using the service quality in order to know the gap between actual performance and expectation performance of the training service. This research was conducted to determine the priority factor that must be done to improve the quality of the training services. This factor is determined by using importance performance analysis method and the results from this research is customer satisfaction and priority factor for improvements which consists of the hygiene of training room, training content materials, training modules and clarity of training information.Keywords: Gap, Service Quality, Training, Expectations, Actual, Importance Performance Analysis

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Mohammad Shihab

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shihab@president.ac.id

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Jalan Ki Hajar Dewantara Jababeka, Cikarang Baru, Bekasi 17550

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INDONESIA