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INDONESIA
Jurnal Riset Bisnis dan Manajemen
Published by Universitas Pasundan
ISSN : 19790600     EISSN : 25809539     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
The journal’s aim is to foster greater understanding of advancements in all areas of business and management by providing a platform to the scholars for disseminating their research works. The journal’s welcomes empirical and theoretical research papers and literature reviews from academicians, practicing managers, and research scholars on issues of current interest in all sub-areas of business and management.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 15 Documents
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Search results for , issue "Vol. 17 No. 1 (2024): February Edition" : 15 Documents clear
DIRECT EFFECT ANALYSIS OF ONLINE INTEGRATED BANKING SYSTEM IMPLEMENTATION ON CUSTOMER SATISFACTION AND COMPLIANCE OF SUMUT BANK Maharaja, Jannes; Lubis, Irsyad
Jurnal Riset Bisnis dan Manajemen Vol. 17 No. 1 (2024): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v17i1.7288

Abstract

This study investigates the influence of the OLIBs management information system implementation in PT Bank Sumut Pematang Siantar Branch's banking services on customer satisfaction, loyalty, and compliance. Employing quantitative analysis via Smart PLS, collected data was assessed. Outcomes highlight a significant positive impact of OLIBs on customer satisfaction, loyalty, and compliance. Smart PLS analysis establishes notable connections between OLIBs-related factors (service quality, accessibility, personalization, data security) and customer-oriented aspects. The study suggests that embracing OLIBs can amplify customer satisfaction, loyalty, and compliance. Implications extend to PT Bank Sumut Pematang Siantar Branch and other financial entities, providing insights to refine strategies, uphold robust relationships, and ensure compliance, ultimately enhancing overall customer experiences.
FINANCIAL STRUCTURE AND ECONOMIC GROWTH NEXUS IN EMERGING ECONOMICS IN AFRICA Dabi, Rowland; Sari, Maya; Nugraha, Nugraha; Disman, Disman; Alghifari, Erik
Jurnal Riset Bisnis dan Manajemen Vol. 17 No. 1 (2024): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v17i1.7877

Abstract

The study investigates specifically the relationship between Gross Domestic Product (GDP), total stock market traded, market capitalization, private credit by deposit bank, human capital, foreign direct investment, population and trade openness (imports plus exports) and economic growth (GDP per capita). We use the extended endogenous growth model with specifications by employing dynamic panel data methodology. Our empirical application of the dynamic panel model to the finance–growth nexus is based on an unbalanced panel dataset of 29 middle-income African countries1 over the period 1990 – 2019 obtained from World Development Indicators. The findings revelead that financial development exerts significant and positive impacts on economic growth. The overall development of the financial system is essential for enhancing economic outcomes. Therefore, attempts at achieving some fine balance between a bank-based system and a market-based system are trivial to growth.
THE EFFECT OF COMPETENCE, WORK MOTIVATION, LEADERSHIP AND COMPENSATION ON AFFECTIVE COMMITMENT AND IMPLICATIONS ON PERFORMANCE Hermansyah, Taufik; Affandi, Azhar; Hermawan, Atang
Jurnal Riset Bisnis dan Manajemen Vol. 17 No. 1 (2024): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v17i1.9836

Abstract

This study aims to determine the effect of Competence, Work Motivation, Leadership and Compensation on Affective Commitment and Implications for Agent Performance in Branchless Banking (Survey at BRI Banjarmasin Regional Office). The results of Descriptive research state that Competence is in the fairly good category with the highest dimension is Knowledge, while the lowest dimension is Transfer Skill. Work motivation is in the fairly high category. Leadership is in the category of quite effective. Compensation is in the fairly high category. Affective commitment is in the category of quite strong. The performance is in the fairly high category, while the lowest dimension is Quality. The results of the Verification have a significant influence on the variables of Competence, Work Motivation, Leadership and Compensation simultaneously on Affective Commitment and have an impact on the performance.
ENTREPRENEURIAL COMPETENCIES FOR DETERMINING BUSINESS SUCCESS IN INDONESIA Yuldinawati, Lia; Yelliantty, Yelliantty
Jurnal Riset Bisnis dan Manajemen Vol. 17 No. 1 (2024): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v17i1.10029

Abstract

Entrepreneurship plays a crucial role in developing countries by creating employment opportunities and reducing unemployment. This study addresses those issues by examining the impact of entrepreneurial competencies on business success. The novelty relies on its empirical study which is still lacking among Indonesian literature concerning entrepreneurial competencies. This study used PLS-SEM to investigate eight dimensions of entrepreneurial competencies: learning, ethical, familism, relationship, conceptual, opportunity, personal, and strategic competencies. The findings revealed a positive and substantial impact of entrepreneurial competencies on business success. All dimensions are equally important, underscoring the need for stakeholders to prioritize the development of these competencies among young entrepreneurs for the sustainability and growth of their businesses. This study can be a valuable reference and insight for other researchers and Indonesian government to improve business performance among young entrepreneurs.
THE INFLUENCE OF SERVICE LEADERSHIP ON AFFECTIVE COMMITMENT AND ITS IMPLICATIONS ON THE PERFORMANCE OF STIE LECTURER IN MEDAN CITY Cen, Cia; Amrizah, Azizul; Kamaluddin
Jurnal Riset Bisnis dan Manajemen Vol. 17 No. 1 (2024): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v17i1.10262

Abstract

This study aims to determine the Effect of Serving Leadership, Compensation, Work Environment, on Tension and Affective Commitment and its implications on the work of STIE in Medan City, North Sumatra Province. The research method used is associative research, which is research conducted with the aim of determining the relationship or influence of more variables, namely the influence of independent variables on dependent variables using intervening variables. This research uses quantitative data sourced from primary, secondary and tertiary data. The data collection technique carried out is by interview techniques and questionnaires. The results of the study stated that there is a significant influence between Servant Leadership, Compensation, Work Environment, on Tension and Affective Commitment and its implications on Serving Leadership, Compensation, Work Environment, on Tension and Affective Commitment and its implications on Serving Leadership.
Efek Mediasi Brand Love Terhadap Niat Berkunjung Kembali (Sebuah Analisis Meta) Wijaya, Nyoman; Giantari, I; Sukaatmadja, I; Ekawati, Ni
Jurnal Riset Bisnis dan Manajemen Vol. 17 No. 1 (2024): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v17i1.10308

Abstract

Research on Brand Love has an important influence on interest in returning visits, and reveals various benefits for tourist attraction managers. This study aims to collect empirical evidence about the effectiveness of Brand Love in attracting tourists. A meta-analysis method, with calculated the effect size 33 publications from the results of the study between 2019-2023. The results show that Brand Love mediation in attracting tourists has a positive and high influence on return visits to a tourist attraction. Based on the analysis of mediator variables related to instructional characteristics, there were significant differences in the variables of the type of visit, the characteristics of tourists, and the type of Brand Love. However, moderator variables related to methodological characteristics did not have a significant moderating influence on revisiting interest. This research contributes to marketing management, in winning the interest of tourists to revisit a tourist spot through the role of brand love.
PAYMENT SYSTEM DEVELOPMENT IN INDONESIA Soegoto, Herman; Apsarini, Felicia; Supandi, Agus
Jurnal Riset Bisnis dan Manajemen Vol. 17 No. 1 (2024): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v17i1.10416

Abstract

The objective of this paper is to provide insight into the payment system transformation in Indonesia. The discussion method uses quantitative descriptive analysis related to the payment system and development, as well as digital payment statistics in Indonesia. To predict the number of digital payment users after 2022, we use quantitative management tools for Windows based on the time series data in the past years. According to the data and analysis, the number of digital payment users in Indonesia continuously experienced a linearly increasing trend each year. Currently, there has been a shift in people’s behaviour from using a paper-based instrument previously to using digital payment as a payment method. This shift is in line with the growth of information technology and change in the business model, followed by the new regulations and policies issued by the Indonesia Central Bank.
EXAMINING JOB DEMANDS AS A MEDIATOR: UNRAVELING THE INFLUENCE OF ENTREPRENEURIAL ACTIVITIES ON JOB BURNOUT Hardaningtyas , Ratna; Amin, Sirojuddin
Jurnal Riset Bisnis dan Manajemen Vol. 17 No. 1 (2024): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v17i1.10427

Abstract

Given that burnout can have detrimental effects on both entrepreneurs and their businesses, it is crucial to comprehend how job demands affect burnout among entrepreneurs. Understanding the causes of burnout can help entrepreneurs manage their workload and resources more skillfully, which can improve both their personal and professional success. According to data from the Office of Cooperatives and Micro Businesses of Malang City, Indonesia, 126 respondents who were registered as "entrepreneurs" in this study employed structural equation modeling (SEM). The main finding of this study is that job demands play an important role in influencing the level of job burnout among entrepreneurs. The study also found that solo entrepreneurs can experience motivation and stress in running their business, and they can create their own resources over time, reflecting their efforts in managing their business.
EFFECT OF CAREER DEVELOPMENT SUPPORT ON WORK ENGAGEMENT USING WORKPLACE SOCIAL CAPITAL AND ORGANIZATIONAL COMMITMENT AS MODERATION AND MEDIATION Nurhayati, Mafizatun; Asih, Daru; Kasmo, Arief; Santosa, Awan
Jurnal Riset Bisnis dan Manajemen Vol. 17 No. 1 (2024): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v17i1.10718

Abstract

This study aimed to propose a social exchange theory in establishing the effects of career development support on work engagement, using organizational commitment and workplace social capital as mediation and moderation, respectively. It was conducted at the Bank Muamalat Indonesia in Jakarta, using Partial Least Square-Structural Equation Model. The results showed that career development support was able to increase work engagement and strengthen the relationship between employees and the company through organizational commitment. In this case, the higher tendency for employees to want, need, and feel obligated to stay in the company subsequently promoted vigour, dedication, and absorption, regarding increased work engagement characteristics. Organizational commitment was also able to partially mediate the relationship between career development and work engagement. Meanwhile, workplace social capital was unable to increase work engagement, although strengthened its relationship with career development support.
MARKETING MIX STRATEGY, MARKETING RELATIONSHIP STRATEGY, AND MARKETING PERFORMANCE: THE MEDIATING ROLE OF COMPETITIVE ADVANTAGE Juju, Undang; Supriadi, Tatang
Jurnal Riset Bisnis dan Manajemen Vol. 17 No. 1 (2024): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v17i1.12062

Abstract

The purpose of this study is to determine the Effect of Marketing Mix Strategies and Marketing Relationship Strategies on Competitive Advantage and Its Implications for Marketing Performance Partially and Simultaneously. The method used in this study is a verifiative method with a quantitative approach. This research is a causal/verifiative research because it intends to determine the relationship between the above research variables with causal relationships so that there are independent variables (influencing variables) and dependent variables (influenced). comparative, associative and structural relationships (Path analysis, and Structural Equation Model / SEM relationships). The results of the study explained that simultaneously the positive influence of the variables of marketing mix strategy, and marketing relationship strategy on competitive advantage there are BUKU 2 Banks in West Java and DKI Jakarta Provinces. The biggest influence on competitive advantage comes from the Marketing Mix Strategy, while the smallest influence comes from the marketing relationship strategy. The Marketing Mix Strategy has a positive effect on the competitive advantage of BUKU 2 Bank in West Java and DKI Jakarta Provinces.

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