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Hengki Tamando
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INDONESIA
Enrichment : Journal of Management
ISSN : 20876327     EISSN : 27217787     DOI : -
Core Subject : Economy,
The Enrichment : Journal of Management offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a opportunity for its readers to share mutual understandings across the full range of businesses and skills in which management and science is used; covers all areas of management science from systems to practical facets; links concept with training by publishing case studies and covering the latest important issues.
Articles 67 Documents
Search results for , issue "Vol. 13 No. 3 (2023): August: Management Science And Field" : 67 Documents clear
The influence of brand trust customer experience and service innovation on customer loyalty (case study on berkah madani car rental) Nurul Hasna Aninda Wardhani; Fansuri Munawar
Enrichment : Journal of Management Vol. 13 No. 3 (2023): August: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i3.1499

Abstract

This study aims to analyse the effect of brand trust, customer experience, and service innovation on customer loyalty. The results of this study are expected to be a source of knowledge for Berkah Madani in maintaining customer loyalty so that customers can make repeated rental transactions. This study uses sample of 100 people who are customers of Berkah Madani car rental in Bandung, West Java. Simple random sampling and distributing questionnaires are the sampling techniques used. A five-point Likert scale was used in measuring the research variables. The questionnaire was filled in by the respondent in accordance with the variable indicators. The data analysis method used is using SPSS for windows 21 software. Research shows that Brand Trust, Customer Experience and Service Innovation have a positive and significant effect on Customer Loyalty.
Knowledge socialization and tax sanctions affecting compliance with mandatory reporting personal tax at KPP Surabaya Gubeng Nofian Ismail Ismail
Enrichment : Journal of Management Vol. 13 No. 3 (2023): August: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i3.1501

Abstract

In this study there are three factors that can affect taxpayer compliance, namely tax knowledge, tax socialization and tax sanctions. The purpose of this study was to determine the effect of tax knowledge, tax socialization and tax sanctions on taxpayer compliance. The population in this study are taxpayers who are registered at KPP Pratama Gubeng Surabaya. This type of research is quantitative research. Data collection techniques using by distributing questionnaires to respondents. the sample in this study amounted to 100 respondents. The results showed that (1) Tax Knowledge had a positive and significant effect on Individual Taxpayer Compliance at KPP Surabaya Gubeng, (2) Tax Socialization had a positive and significant effect on Corporate Taxpayer Compliance at Surabaya Gubeng KPP, (3) Tax Sanctions had a positive effect and significant to Corporate Taxpayer Compliance at KPP Surabaya Gubeng.
The influence of consumer perception of brand on purchase decisions at Mie Gendowor Pringsewu Annisa Fitria; Wagiyo Wagiyo; Juliono Juliono; Arohman Arohman
Enrichment : Journal of Management Vol. 13 No. 3 (2023): August: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i3.1502

Abstract

Purchasing decisions are consumer actions whether they want to buy products or not, whether there is an influence on consumer perceptions on purchasing decisions, because everyone has a different object, perception has a subjective nature, brand is a reflection of the associations that exist in consumer minds, is there any influence on decisions purchases, whether brand and consumer perceptions influence simultaneously on purchasing decisions at Mie Gendowor Pringsewu. This type of research uses quantitative methods, the data collection uses documentation and questionnaires, with the customer population; the sample was calculated using the Cochran Formula to produce 96 samples, but the questionnaires returned by customers were 88. Data analysis used multiple linear regression with hypothesis testing using t-test and f-test. Conclusions in this study; There is an influence of consumer perceptions on purchasing decisions which is indicated by the presence
The role of consumer satisfaction on the culinary business prospects of potato donuts Samari Samari; Dodi Kusuma Hadi Soejoko; Sigit Ratnanto; Hery Purnomo; Cindya Alam Prameswari Putri
Enrichment : Journal of Management Vol. 13 No. 3 (2023): August: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i3.1503

Abstract

The purpose of this study is to identify the direct effects of taste, product quality perception, and product attributes on purchasing decisions and consumer satisfaction, as well as the indirect effects of these factors on consumer satisfaction through purchasing decisions. The urgency of research that businesspeople know the power of these variables in terms of decisions and customer satisfaction, so that they can develop strategies to survive in this business. Using quantitative methodology, with a sample of 50 respondents, the sampling strategy uses the non-probability sampling method. Multiple linear regression analysis and the Sobel test are the data analysis techniques used. Research findings state that perceptions of product quality and product attributes do not significantly influence purchasing decisions, and these purchasing decisions cannot mediate to consumer satisfaction of potato donuts.
The determinan of work discipline and competence on employee performance on PT XYZ (Sugar Industry) Alviosa Rifa Debian; Yayan Firmansyah
Enrichment : Journal of Management Vol. 13 No. 3 (2023): August: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i3.1508

Abstract

The phenomenon in this study is in the form of inconsistent employee performance appraisals, an increase in the number of absenteeism of employees, and employee competency assessments that do not match the set targets. The purpose of this study was to determine the effect of work discipline on employee performance, competency on employee performance, and work discipline and competence on employee performance. There is a research gap from several previous studies which states that the results in this study have an influence or no effect on the variables studied, so this research has an urgency to re-examine the relationship between work discipline and competence on employee performance. This research uses the quantitative method. The population of this study was PT XYZ employees, totaling 411 people, and with a sample using the Slovin technique, a sample of 204 people was obtained. The data analysis technique used in this study is multiple linear regression analysis. The results of the study, namely H1, are accepted, stating that work discipline has a significant and positive influence with a percentage of 11.4%, and the remaining 88.6% is influenced by other variables. In H2 the competency variable has a significant and positive influence on employee performance with a percentage of 31.3% and the remaining 68.7% is influenced by other variables. In H3 the hypothesis is accepted that work discipline and competence simultaneously have an influence on employee performance with a percentage of 34.5% and the remaining 65.5% is influenced by other variables such as leadership, corporate culture, compensation, and others.
Informal business empowerment strateg strengthening the weakness aspects of business Pantja Bambang; Mochamad Yana Aditya; Yatimin Yatimin; Berlianingsih Kusumawati; Adi Musharianto
Enrichment : Journal of Management Vol. 13 No. 3 (2023): August: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i3.1510

Abstract

Informal businesses have an important role and contribution to the national economy and development. Although they are also a vulnerable group and can give birth to a new number of poverty. Strategies to strengthen informal business actors need to be carried out so that they continue to develop and become the forerunners of large-scale formal businesses. So they can absorb more labor and reduce poverty. Strengthening informal businesses can be done by identifying the weaknesses experienced and then implementing strategies so that these weaknesses can be avoided. This study aims to analyze the strategies for strengthening informal entrepreneurs with an approach to the aspects of the weaknesses they face. The research was conducted using descriptive-qualitative analysis methods and techniques. The research data consists of primary data (survey using the ghost shopping method and unstructured interviews) and secondary data through literature studies. The results of this study conclude that there are several efforts that need to be made to increase the empowerment of informal businesses, namely through strengthening business capital, utilizing technology, and developing innovation.
Literature review on the evolution of management Accounting practices Tengku Eka Susilawaty; Nurul Izzah Lubis
Enrichment : Journal of Management Vol. 13 No. 3 (2023): August: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i3.1511

Abstract

The purpose of this study is to review the evolution of management accounting practices, where MAP is a reference for managers to obtain the right information in terms of decision-making in order to compete with other market organizations. Contingency theory states that there is no ideal approach to organizational leadership that is universally consistent across all organizations and applicable in all circumstances. This theory also examines several factors that help management decide on appropriate management accounting practices, called contingency factors, consisting of external and internal factors. This study uses a narrative technique to review the literature, which consists of a collection and synthesis of previously released studies on the evolution of management accounting practices. Information was acquired from publications by Emerald, Elsevier, Fundacao Escola de Comercio Alvares Penteado, MDPI AG, Routledge, Springer, Taylor and Francis Ltd. that were printed in foreign journals that were listed in the Scopus index. The sample from 2018 to 2023 includes up to 19 articles on the evolution of management accounting practices. Many empirical studies use a quantitative approach where based on factors and considerations it can be concluded that traditional management accounting practices are more widely used than contemporary management accounting practices.
Applying the model of experience economy and intimacy to the sustainable development of culinary tourism of Majapahit Indigenous Food in Indonesia Hendra Hendra; Hera Oktadiana; Sundring Pantja Djati; Myrza Rahmanita; I Dewa Gde Satrya; Adrie Octavio
Enrichment : Journal of Management Vol. 13 No. 3 (2023): August: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i3.1512

Abstract

Indigenous food can be seen as a catalyst for the goal of developing sustainable tourism. Indigenous food is increasingly being used as an integral part of visitor attraction to enrich their tourism experience, one of which is Majapahit indigenous food. Thus, correlating Majapahit indigenous food can create sustainable culinary tourism in Indonesia. This study aimed to explore the role of Majapahit indigenous food as culinary tourism in Indonesia by integrating two theories of consumer behavior, namely the Experience Economy and Intimacy Model. The data collection was carried out through a series of interviews with five informants involving historians, culinary entrepreneurs, tour and travel industry players, academician and tourists. The results showed that Majapahit indigenous food did not yet have strong competitiveness. As a result, the contribution made by Majapahit indigenous food to the development of sustainable culinary tourism seemed insignificant. Various suggestions and recommendations were also presented so that Majapahit indigenous food can be strongly integrated into the tourist experience.
The role of financial technology in ZISWAF (Zakat, Infak, Alms and Wakaf) collection Dwi Vita Lestari Soehardi
Enrichment : Journal of Management Vol. 13 No. 3 (2023): August: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i3.1513

Abstract

Indonesia, which has a large Muslim population, has a lot of potential for Zakat, Infak, Sedekah dan Wakaf (ZISWAF). After the pandemic, there have been changes that have made people adaptive to technology. This rapidly developing technological development also affects services at Islamic financial institutions. One type of Financial Technology in Indonesia is Digital Payment or digital platforms such as e-commerce, Apps, Social Media, and Online Payment Channels. This research method uses a literature study or library research using secondary data sources. The way researchers conduct research is descriptive using a qualitative approach. The availability of Fintech services at ZISWAF collection institutions provides a special attraction for the community. The use of digital payment services will certainly provide convenience and comfort for the community in implementing the Halal Lifestyle. Digital literacy in technology is the main key to implementing fintech-based Islamic philanthropic fund management. In the current digital era, fintech plays a role in positively impacting ZISWAF collecting.
The effect of transformational leadership style, employee creativity, and employee empowerment on employee performance at PT Casa Woodworking Industry Togar Naibaho; Winfrontstein Naibaho
Enrichment : Journal of Management Vol. 13 No. 3 (2023): August: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i3.1514

Abstract

Every business or business is required to be able to continue to develop to face every opportunity and threat that comes from competition between business organizations. a business organization is required to have the right strategy that can help the business or business survive and have an advantage compared to competing businesses or businesses. Along with the increasingly uncertain and complex business environment that results in changes to the market and consumer needs, it requires businesses to be able to find strategies that can create products that match market demands. Employee performance is a parameter for measuring the performance of a business. Employee performance is often interpreted as the output of all business activities, both individual and group in nature, which have an impact on business continuity and sustainability. In the development of organizational behavior, the level of creativity possessed by an employee can also be formed from patterns of interaction that occur in the work environment and can further form collective creativity. Employee creativity/employee creativity has a significant influence on employee performance. Transformational leadership has a significant influence on employee performance. Employee Empowerment/Employee Empowerment does not have a significant effect on employee performance.

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