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TIN: TERAPAN INFORMATIKA NUSANTARA
Published by Forum Kerjasama Pendidikan TInggi
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Jurnal TIN: TERAPAN INFORMATIKA NUSANTARA memuat tentang Kajian Bunga Rampai dari berbagai ide dan hasil penelitian para peneliti, mahasiswa, dan dosen yang berkompeten di bidangnya dari berbagai disiplin ilmu seperti: Komputer, Informatika, Industri, Elektro, Telekomunikasi, Kesehatan, Agama, Pertanian, Pembelajaran, Pendidikan, Teknologi Pendidikan, Ekonomi dan Bisnis, Manajemen, Akuntansi, dan Hukum
Arjuna Subject : Umum - Umum
Articles 582 Documents
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Inovasi Layanan Uji Kompetensi ASN Berbasis Digital Melalui Pendekatan Design Thinking dan Business Model Canvas Lubis, Ravendra Syahinda; Wardhana, Mahendra
TIN: Terapan Informatika Nusantara Vol 6 No 8 (2026): January 2026
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v6i8.9115

Abstract

This study aims to develop an innovative competency assessment service for civil servants (Aparatur Sipil Negara/ASN) through the formulation of a new Business Model Canvas (BMC) based on a Design Thinking approach at the Competency Assessment Unit of the Regional Civil Service Agency (BKD) of East Java Province. The study is motivated by several tangible problems in the implementation of assessment services, including delays in the distribution of competency test results, limited access for ASN to detailed and transparent assessment information, and the low effectiveness of post-assessment feedback as a basis for competency development. Through the stages of empathize, define, ideate, prototype, and test, this research explores users’ actual needs by conducting in-depth interviews with UPT leaders, assessors, and ASN participants, developing empathy maps and user personas, and formulating core problems using the Point of View and How Might We approaches. The ideation process generates proposals for a more responsive service model, including the provision of a real-time digital dashboard, specific and structured feedback, the integration of post-assessment consultation sessions, and the strengthening of online service access. The study results in a redesigned BMC featuring a value proposition centered on transparency, digitalization, and continuous support, changes in service channels through interactive digital platforms, expanded customer relationships through mentoring and training, and updates to key resources and activities encompassing the development of a digital assessment information system and enhanced assessor capacity. Validation through Focus Group Discussions indicates that the proposed BMC is considered relevant and feasible for implementation, although it still requires adjustments to standard operating procedures, strengthening of human resource capacity, and support from digital infrastructure. Overall, this study demonstrates that the Design Thinking approach is effective in generating adaptive and user-centered public service business model innovations, contributing to bureaucratic transformation toward a more transparent, integrated, and responsive ASN competency assessment service.
Integrasi Kesehatan Mental Pelaut dalam Sistem Manajemen Keselamatan Kapal: Tantangan dan Peluang di Industri Pelayaran Gustian, Huske Dwi; Evri, Evri
TIN: Terapan Informatika Nusantara Vol 6 No 9 (2026): February 2026
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v6i9.9357

Abstract

Seafarers’ mental health is increasingly recognized as a strategic determinant of maritime safety, as growing evidence indicates that psychosocial risks such as fatigue, chronic stress, violence, and harassment directly contribute to human error in ship operations. Although the International Maritime Organization (IMO), through Resolution MSC.560(108), has explicitly positioned mental health as an integral component of maritime safety, its integration into Ship Safety Management Systems (SMS) remains structurally and culturally constrained, particularly in developing countries. In these contexts, limited digital learning infrastructure, uneven compliance across shipping companies, institutional capacity gaps, and persistent cultural stigma surrounding mental health constitute tangible barriers to effective regulatory implementation at the operational level.This article aims to analyze the positioning of seafarers’ mental health within the SMS framework, identify context-specific integration challenges in developing countries, and explore strengthening mechanisms through training and Learning Management Systems (LMS). A qualitative policy-oriented narrative review was conducted, examining ISM Code (2018), MSC.560(108), MLC 2006, STCW Code, operational guidelines, and national maritime training modules.The findings reveal a persistent implementation gap between strengthened international norms and shipboard SMS practices, where mental health continues to be treated primarily as an individual welfare issue rather than a systemic safety risk. In developing-country settings, this gap is exacerbated by limited access to digital LMS platforms, normalization of fatigue within maritime culture, and underreporting driven by stigma and rigid hierarchical structures onboard. These findings substantiate the argument that integrating mental health into SMS requires a measurable paradigm shift from compliance-based safety toward psychosocial risk-based and human-centered safety embedded within hazard identification, reporting mechanisms, and safety audits. Theoretically, this article advances socio-technical maritime safety scholarship by structurally incorporating mental health into safety management discourse. Practically, it provides policy directions and implementation strategies for shipping companies, regulators, and maritime education institutions in developing countries seeking to strengthen sustainable safety.

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