Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)
The Journal of Transportation and Logistics Management is published by Trisakti Institute of Transportation and Logictics as a scientific responsibility and the embodiment of “Tri Dharma” of higher education. This journal publishes scientific articles in transportation management and logistics. The journal is issued 3 (three) times a year by ITL Trisakti Research Center and Community Service (P3M). The scope of the article includes: Transport Management Multimodal Transport Management Logistics Management Supply Chain Management Transport and Tourism Management Transport and Environmental The research is viewed through macro or micro transportation management perspectives from various aspects, such as: operational, production, human resources, marketing, consumer services, finance, and strategic management.
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<![CDATA[Kualitas Pelanggan dan Nilai Pelanggan pada Perusahaan Freight Forwarding ]]>
<![CDATA[Davis Prakarsa Tanod]]>;
<![CDATA[Nofrisel Nofrisel]]>;
<![CDATA[Sulistyawati Toelle]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 1 (2019): MARET ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v6i1.283
<![CDATA[This study aims to see the effect of service quality and customer value on customer loyalty at PT DHL Jakarta 2017. This research is using quantitative approach with survey method. The population of this study is the customers of PT DHL head office, Jakarta. The sample used in this study amounted to 65 respondents. The data was analyzed using validity test, reliability test, normality test, linearity, coefficient of determination, T-test, and path analysis. Based on the results of statistical tests, it can be concluded that all of the independent variables studied namely service quality and customer value have a positive influence on customer loyalty, either partially or simultaneously. Therefore customer loyalty can be increased by improving the service quality and customer value. And from the research results can be concluded that the coefficient of path variable X and to Y is 0.876 which means the direct effect of service quality with customer value, the coefficient of the path variable Y to Z is 0.942 means direct influence customer value to customer loyalty, and coefficient path variable X to Z is 0.914 means the direct influence of service quality to customer loyalty.]]>
<![CDATA[Keselamatan Pengemudi Go-Jek di Jakarta Timur ]]>
<![CDATA[Atit Setiani]]>;
<![CDATA[Suharto Abdul Majid]]>;
<![CDATA[Zeinyta Azra Haroen]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 1 (2019): MARET ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v6i1.285
<![CDATA[Communities in general are in urgent need of public transportation beside private vehicles as a means of supporting the transportation of daily activities to meet their needs. The problem in big cities in Indonesia is urban transportation, especially big cities that are crowded like in JABODETABEK. The increasing number of residents of South Tangerang city is 3.27% high and the increase of the number of both motorcycles and four wheels is not followed by the improvement of urban public transportation service quality. Communities also negatively assess public services, especially urban transport that makes them choose to use private vehicles that can cause problems lannya social problems plus the lack of regulation in the use of private vehicles. The purpose of this research is to examine and analyze the relationship of urban public transportation concept which influenced by service quality, perceived value and government regulation.The research method used is Structural Equation Modeling LISREL with population of urban transport passengers in south tangerang with 400 respondents. The result of this research shows that consumer behavior is influenced by service quality, perceived value an. And there is a positive mediation effect of service quality and perceived value on consumer behavior]]>
<![CDATA[Turnover Intention pada Perusahaan Logistik ]]>
<![CDATA[Simon Gultom]]>;
<![CDATA[Euis Saribanon]]>;
<![CDATA[Husni Hasan]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 1 (2019): MARET ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v6i1.304
<![CDATA[The aim of this research is to perceive transformational leadership influence, organization commitment and job insecurity into turnover intention on PT. Birotika Semesta (DHL Express) Jakarta’s employees. Variable assesment using qustionnaire which distributed to 100 employees of PT. Birotika semesta (DHL Express) Jakarta. The analysis using statistical and result of the questionnaire statement are valid and reliable. Afterwards taking on BLUE tested, and multiple linear regression. Multiple linear regression results revealed that as a partial of each independent variable which transformational leadership, organization commitment, job insecurity are impact into turnover intention on PT. Birotika Semesta (DHL Express) Jakarta’s employee. Transformational leadership, organization commitment and job insecurity are impact simultaneously to turnover intention on PT. Birotika Semesta (DHL Express) Jakarta’s employee.]]>
<![CDATA[Perilaku Pengguna Angkutan Umum Perkotaan di Tangerang Selatan ]]>
<![CDATA[Syafieq Fahlevi Almassawa]]>;
<![CDATA[Nani Nani]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 1 (2019): MARET ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v6i1.288
<![CDATA[Communities in general are in urgent need of public transportation beside private vehicles as a means of supporting the transportation of daily activities to meet their needs. The problem in big cities in Indonesia is urban transportation, especially big cities that are crowded like in Jabodetabek. The increasing number of residents of South Tangerang city is 3.27% high and the increase of the number of both motorcycles and four wheels is not followed by the improvement of urban public transportation service quality. Communities also negatively assess public services, especially urban transport that makes them choose to use private vehicles that can cause problems lannya social problems plus the lack of regulation in the use of private vehicles. The purpose of this research is to examine and analyze the relationship of urban public transportation concept which influenced by service quality, perceived value and government regulation. The research method used is Structural Equation Modeling LISREL with population of urban transport passengers in south tangerang with 400 respondents. The result of this research shows that consumer behavior is influenced by service quality, perceived value an. And there is a positive mediation effect of service quality and perceived value on consumer behavior]]>
<![CDATA[Pola Spasial Penggunaan Kendaraan Pribadi untuk Mengevaluasi Rute Layanan Bus Rapid Transit di Provinsi Jambi ]]>
<![CDATA[Muhammad Thias Adiyasa]]>;
<![CDATA[Okto Risdianto Manullang]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 1 (2019): MARET ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v6i1.302
<![CDATA[Indonesian is a country that continues to improve so that the creation of mass transportation services in urban areas can be better. to attract the interest of urban communities to use mass transportation rather than private vehicles, the Government must be able to provide mass transportation facilities that can support community mobility in urban areas. Bus Rapid Transit (BRT) is one of the most popular solutions used in big cities in Indonesian. Transiginjai BRT in Jambi Province has 4 corridors, but only one corridor has been realized. in BRT Corridor 1 the Transiginjai loading factor does not reach the applicable standard (70%). Therefore, this study aims to evaluate the route of the Corridor Transiginjai BRT service based on the spatial pattern of self-owned vehicle use which is a representation of the demand pattern for community travel on the Transsiginjai BRT Corridor 1 route. The analytical method in this study is a quantitative descriptive approach with frequency distribution techniques and spatial modeling approaches, namely Spatial Statistics Analysis. The analytical tool used by using GIS (Geographic Information System). The results of this study showed 29% of households use cars and motorbikes, 21% use cars, and 31% use motorcycles. With a spatial pattern based on the overall spatial cluster that is formed high cluster]]>
<![CDATA[Kinerja Perusahaan Sektor Pelayanan Jasa Bandar Udara ]]>
<![CDATA[Rizka Ramayanti]]>;
<![CDATA[Faizah Syihab]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 1 (2019): MARET ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v6i1.301
<![CDATA[Economic Value Added (EVA) is formulated by Net income (Operating Profit after deducting tax), minus with the total cost of capital for the current year. This study aims to examine PT (Persero) Angkasa Pura II performances’ with EVA. The data is taken from 2015 to 2017. This study uses secondary data taken from the site of the company PT (Persero) Angkasa Pura II. The data is analyzed descriptively. The company's performance is calculated from Annual Report such as income statement, balance sheet and note to financial statement. Data Collection Procedure is the data of companies’ financial statements taken from the PT (Persero) Angkasa Pura II website as well as obtained from www.idx.co.id. The EVA result of this study indicates that the financial performance of PT (Persero) Angkasa Pura II in 2015 and 2017 is Rp. 246,088,298,072 and Rp. 295,797,566,500 or positive value. This means it can be interpreted that the company has a healthy performance in accomplishing the shareholders expectations and lenders. In contrary, the financial performance of PT (Persero) Angkasa Pura II in 2016 using EVA gives a value of Rp. - 75,766,762,046 or negative value which means that the company has an unhealthy performance in 2016 in achieving their expectations.]]>
<![CDATA[Strategi Pengelolaan dan Pemungutan Retribusi Parkir di Kota Palu ]]>
<![CDATA[Dicky Yusuf]]>;
<![CDATA[Rajindra Rajindra]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 1 (2019): MARET ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v6i1.294
<![CDATA[Users of parking service sometimes have to experience inconvenience related to parking fees in certain locations due to no longer in line with those set by the parking UPTD. This study aims to find out the strategy of managing and collecting the parking fees. The method used in this research was descriptive method. This research was conducted in South Palu Subdistrict area which was held from April to November 2018. The speakers for this study were 6 people who were selected purposively based on aspects of social life, environment, economy and experience in managing parking fees. This study used a SWOT analysis. The results of the study show that the parking arrangement conditions in Palu City are not neatly organized and the parking management is not optimal, such as the reduced number of roads for parking, the lack of parking space requirements which could lead to congestion on a number of roads at certain hours and retribution not in accordance with the provisions. This research concludes that the implementation of local regulations has not been optimal so that it is necessary to review the existence of local regulations through survey activities tailored to the needs of the community.]]>
<![CDATA[Kinerja Kualitas Layanan Logistik dalam Menciptakan Word of Mouth dan Repurchase Intention ]]>
<![CDATA[Hardiyansyah Hardiyansyah]]>;
<![CDATA[Cecep Budiman]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 1 (2019): MARET ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v6i1.297
<![CDATA[This study aims to examine the service quality performance to creat word of mouth and repurchase intentions in freight forwarding companies in Jakarta. The method of collecting data using a questionnaire and distributed to 150 people who are shipping services in Jakarta. The analysis method uses path analysis and mediation testing. All data are is valid, reliable and normally distributed. The results showed that there was an effect on the quality of logistics service quality in creating positive word of mouth and repurchase behavior in freight forwarding companies in Jakarta.]]>
<![CDATA[Penerapan Forecasting pada Kebutuhan Bahan Baku “Solven S 602” ]]>
<![CDATA[Aries Aries]]>;
<![CDATA[Hartiwi Prabowo]]>;
<![CDATA[Teguh Sriwidadi]]>;
<![CDATA[Ridho Bramulya Ikhsan]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 1 (2019): MARET ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v6i1.303
<![CDATA[The problems in this research are fluctuating market demand conditions, sources of raw materials mostly from overseas so that they have a long order period, specialty raw materials so there are not many suppliers that sell similar raw materials. This study aims to find out how forecasting calculations at PT XYZ when using moving average methods, exponential smoothing, and linear regression. Processing data using Quantitative Method for Windows software (QM for Windows). The results showed that the forecasting of “Solven S 602” raw materials with the moving average method resulted in an average percentage of absolute errors of 3.448%; forecasting with the exponential smoothing method produces an average percentage of absolute errors of 4.951%; forecasting with linear regression method produces an absolute percentage error of 0% on average. The most appropriate forecasting method for PT. XYZ is a linear regression method because the absolute error is the smallest.]]>
