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Humiras Hardi Purba
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IJIEM - Indonesian Journal of Industrial Engineering & Management Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana Kampus Menteng - Gedung Tedja Buana, Floor 4th Jl. Menteng Raya No. 29 Jakarta Pusat- Indonesia Tlp.: +62 21 31935454 Fax: +62 21 31934474
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INDONESIA
Indonesian Journal of Industrial Engineering & Management
Published by Universitas Mercu Buana
ISSN : 26147327     EISSN : 27459063     DOI : https://dx.doi.org/10.22441/ijiem
Core Subject : Science, Engineering,
Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering
The journal aims to advance the theoretical and applied knowledge of this rapidly evolving field, with a special focus on industrial engineering and management, organisation of production processes, management of production knowledge, computer integrated management of production flow, enterprise effectiveness, maintainability and sustainable manufacturing, productivity and organisation, forecasting, modelling and simulation, decision making systems, project management, innovation management and technology transfer, quality engineering and safety at work, supply chain optimization. Indonesian Journal of Industrial Engineering & Management is published under the auspices of Universitas Mercu Buana. The main purpose of Indonesian Journal of Industrial Engineering & Management is to publish the results of cutting-edge research advancing the concepts, theories and implementation of novel solutions in modern manufacturing and services. Papers presenting original research results related to industrial engineering and management education are also welcomed.
Arjuna Subject : Teknik (semua kategori) - Teknik (Lain-Lain)
Articles 34 Documents
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Search results for , issue "Vol 5, No 1: February 2024" : 34 Documents clear
Shift Work System Analysis of Store Employee Fatigue Using the Subjective Self Rating Test and Independent Sample T Test Methods (Case of Sports Station Plaza Surabaya) Baihaqi, Ahmad Reza; Suryadi, Akmal
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 1: February 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i1.22245

Abstract

This study analyzed the initial symptoms of fatigue and measured the level of fatigue with the subjective self rating test method as the subjective method, the CVL (Cardiovascular Load) method as the objective, and the independent sample t test at the Plaza Surabaya sports station. shop. Shift work in the workshop has the potential to pose health risks in the form of fatigue due to differences in physical workload experienced in each shift. Sports Station Plaza Surabaya outlets face work activity problems that are at risk of ergonomics, with several worker complaints due to work shifts that only do rotating shifts per month and unclear employee jobdesk placements. The Subjective Self Rating Test method is used to identify early symptoms of employee fatigue by filling out a questionnaire, the CVL method is used to measure pulse to obtain the level of physical workload fatigue experienced by employees. While the independent sample t test test is to find out whether there is a significant difference in the level of shift fatigue at the Sports Station Plaza Surabaya store. get the highest classification value in shift 1, for the independent t test test method get a significance value of 0.01 which means there is a significant difference in the level of worker fatigue in shift 1 and shift 2.
Performance Analysis and Company Strategy Using MBCfPE Method and SWOT Analysis at PT. X HC and GA Unit Putri Suryaninggar, Ega Nandita; Iriani, Iriani
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 1: February 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i1.21747

Abstract

This research aims to analyze the performance of the HC and GA work unit in relation to the overall performance of the company to enhance its competitiveness. Additionally, it provides valuable input to the company's management as improvement proposals to optimize the performance of the HC and GA work unit, enabling it to contribute optimally to the company's objectives.The study employed the Proportionate Stratified Random Sampling technique with a sample size of 32 employees. It utilized the Malcolm Baldrige Criteria for Performance Excellence method to assess the company's performance and conducted a SWOT analysis to provide strategic recommendations.The study employed the Proportionate Stratified Random Sampling technique with a sample size of 32 employees. It utilized the Malcolm Baldrige Criteria for Performance Excellence method to assess the company's performance and conducted a SWOT analysis to provide strategic recommendations.The novelty of this study lies in the holistic integration of the MBCfPE method and SWOT analysis to provide a comprehensive view of the company's performance and strategies.This research offers profound insights into the performance of PT. Semen Indonesia Pabrik Tuban's HC&GA work unit, as well as suitable strategies to optimize success by integrating the MBCfPE method and SWOT analysis.
The Effect of Service Quality on Customer Satisfaction at Apeng Auto Service Workshop Using the Potential Gain in Customer Value Method Naufal, Raffi Muhammad; Iriani, Iriani
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 1: February 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i1.22411

Abstract

Bengkel Apeng Auto Service operates as a provider of motor vehicle service, encompassing not only repairs but also offering oil changes and car washing services. Situated at Jl. Imam Bonjol no.7, Geluran, Taman District, Sidoarjo Regency, this establishment is equipped to address various mechanical and body-related issues in automobiles. Furthermore, it provides both new and used spare parts. This study employs a customer-centric potential gain approach to pinpoint attributes contributing to decreased customer satisfaction. Additionally, there exists one attribute with the lowest PGCV index, indicating satisfaction aligns with customer expectations; however, this doesn't rule out the potential for improvement, as evidenced by a PGCV index value of less than 10.5. The first attribute, E2 - Mechanic's Attention to Customer Preferences, holds a PGCV index of 10.46, while the second attribute, RE3 - Information about Product Sales to Customers, has a PGCV index of 10.27. It is advisable for Bengkel Apeng Auto to periodically assess their service quality to identify potentially dissatisfactory aspects from customers' perspectives. This practice enables the implementation of corrective measures to enhance customer satisfaction levels.
Marketing Strategy Analysis using Strength Opportunity Aspiration Result (SOAR) Strategy and Quantitative Strategic Planning Matrix (QSPM) at PT. XYZ Firmansyah, Muhammad Daffa Dzaky; Iriani, Iriani
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 1: February 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i1.21996

Abstract

The intense competition involving many business actors demands that these entrepreneurs be able to adapt to the evolving business conditions. In facing this competition, running a business requires a well-thought-out strategy to help business owners anticipate the impact of such events and remain competitive. The SOAR Analysis is an approach consisting of Strengths, Opportunities, Aspirations, and Results components derived from the Appreciative Inquiry (AI) approach, where planning focuses on existing strengths and available opportunities. The Quantitative Strategic Planning Matrix (QSPM) is applied to prioritize various factors influencing strategic planning. The objective of QSPM analysis is to determine the best strategies to be implemented. The QSPM matrix can identify the strategies to be used in the decision-making stage, which can later be applied to the company. From the results of the QSPM matrix, strategy 1 obtained the highest TAS value of 2.39, while strategy 2 had the lowest TAS value of 0.86, indicating that strategy 1 is the top priority that the company can implement.
Implementation of 5S and Safety Awareness in the Classroom Environment at Telkom University Surabaya Chandra, Huki; Ardianto, Yashmine Mela; Novika, Norma; Angeli, Febrin Claudia; Agnia, Nilna
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 1: February 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i1.22804

Abstract

The application of 5S culture is now an obligation that must be implemented by every place for the convenience of users or building occupants. The implementation of 5S that has been designed can produce an effective, efficient, productive work culture and uphold work safety. 5S culture is a culture of one of the concepts of industrial engineering. This concept is simple, easy to understand, and is the first step in the dissemination of industrial engineering culture. 5S itself is not only applied to office buildings but can also be applied to classes where various activities are carried out and also require 5S to avoid danger. There is one effective approach to increasing security awareness and ensuring a conducive work environment through implementing 5S (Seiri, Seiton, Seiso, Seiketsu, and Shitsuke). This 5S implementation provides insight into work safety around us. Data analysis by collecting data sourced from related journals and also by observing the object to be studied. Implementation of the 5S concept and safety awareness is very important, especially in classrooms on campus consisting of many people, so the risk of work accidents will be high if not balanced by the implementation of 5S and safety awareness.
The Effect of 7P Marketing Mix on Purchasing Decisions and Repurchases at Mixue Sidoarjo Consumers Santoso, Sri Nadine; Waluyo, Minto
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 1: February 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i1.21681

Abstract

Along with the increase in population, the level of consumption of food and beverages in society is also increasing, one of which is ice cream. Mixue ice cream & tea is one of the franchises that offers ice cream products and various other drinks that are currently on the rise or popular among the public. To ascertain how the 7p marketing mix affects consumers' decisions to buy and repurchase products, researchers aim to study Mixue Sidoarjo consumers. Respondents in this study were 130 consumers of Mixue Sidoarjo. Data analysis was carried out using the SEM method where the results of the SEM were followed by strengthening the SWOT analysis matrix as a proposed strategy in increasing consumer growth in making repeat purchases. The results showed that product, price, people, and place had a positive and significant effect on purchasing decisions. Meanwhile, promotion and process have a negative and insignificant effect on purchasing decisions. Purchasing decisions have a positive and significant effect on repeat purchases. The simultaneous equation for purchasing decisions is Y1 = 1,045X1 + 0,566X2 – 1,256X3 – 0,426X4 + 0,252X5 + 1,347X6 + Z7and the simultaneous equation for repurchase is 0,892X1 + 0,483X2 – 1,073X3 – 0,364X4 + 0,215X5 + 1,15X6 + Z8. In strengthening the SWOT analysis by compiling a SWOT matrix, there are four types of alternative strategies that can be applied by Mixue Sidoarjo. In terms of business conditions, the strategy that can be applied is the W-T strategy which utilizes the weakness and threats factors of Mixue Sidoarjo.
Analysis of the Effect of Compensation, Motivation, and Work Environment on Job Satisfaction and Employee Job Loyalty Using the Partial Least Square (PLS) Method at PT. XYZ Syarif, Muhammad; Iriani, Iriani
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 1: February 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i1.21973

Abstract

PT.XYZ engaged in the wood processing industry by producing and exporting plywood. Based on preliminary research conducted, it is known that the current condition is that there are problems regarding decreased job satisfaction which results in a low employee work loyalty attitude towards the company. The purpose of this study is to determine the effect of compensation, motivation, and work environment on job satisfaction, to determine the effect of job satisfaction on employee job loyalty, and to provide suggestions for development and improvement to companies related to human resource management. All permanent employees of the production division PT. XYZ is the research population totaling 95 people, with a sample size of 50 employees. The research method is quantitative using a questionnaire with a scale of 1 to 5. The data analysis technique in this study uses the Structural Equation Modeling-Partial Least Square (SEM-PLS) method. The results showed that compensation has a significant effect on job satisfaction, motivation has a significant effect on employee job satisfaction, work environment has a significant effect on employee job satisfaction, and job satisfaction has a significant effect on employee job loyalty.
Integration of HIRARC and B/C Ratio to Reduce the Number of Accidents in PT. XYZ Valentino, Dedy Saputra; Pawitra, Theresia Amelia; Tosungku, La Ode Safar
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 1: February 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i1.22554

Abstract

PT XYZ is one of the companies engaged in the mining industry. The company has total coal reserves of 5.8 million tons and produces a coal calorific value of 4900 Kcal/kg GAR. PT XYZ uses a 30-ton class dump truck for overburdened transportation activities. Overburden transportation is transporting material from one location or facility to another. The operation of dump trucks has risks that need to be controlled to minimize work accidents. Truck operators have considerable risks, including bumping, hitting, slipping, falling, and pinched. This study aims to identify potential accidents that can occur and propose preventive measures based on the risk level of each possible accident in the operation of dump trucks using the HIRARC method at PT XYZ. Based on the results of the study shows that the potential hazards experienced by dump truck operators include collisions, pinching, slipping, overturning units, backing units when on an incline, buckets crashing into vessels, grazing other units, low back pain, neck pain, herniated nucleus pulposus, fatigue, loss of control, unprotected operators, collapsed and dragged units, reduced control, loss of control, trapped units, buried units, falling into ravines, damaged units. In addition, the risks experienced by dump truck operators are 6 high risks, 7 medium risks, and 9 low risks. From the overall transportation of overburden material, dump truck operators experienced a high risk of 27%, a medium risk of 32%, and a low risk of 41%.
Analysis of Work Posture and Risk of Musculoskeletal Complaints of Loading-Unloading Workers Using the REBA Method at PT. XYZ Nadila, Febia Elsa; Suryadi, Akmal
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 1: February 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i1.21878

Abstract

PT XYZ is an airport manager in Indonesia engaged in the business of development, trade and services, and genuine estate. In the manual transportation of goods, extreme positions are still carried out. So that complaints of pain appear in several parts of the body, such as the neck, back, upper arms, and legs. The purpose of this study was to determine musculoskeletal complaints and analyze the work posture of workers. Risk assessment using the Rapid Entire Body Assessment (REBA) method because it can provide a more detailed evaluation of the level of risk of work posture as a whole. Based on the results of risk assessment research using the REBA method, workers in the Loading-Unloading Apron Area squatting position get a work posture risk value of 9, and the Apron Area standing position gets a work posture risk value of 8, where the value includes action level 4. For workers in the Loading-Unloading Makeup Area, the bending position gets a work posture risk value of 11, where the value consists of action level 4. Suggestions for improvement that can be proposed are making changes to the position of work postures and designing assistive devices.
The Effect of Work Motivation, Work Stress and Work Environment on Employee Performance Cahyo Kuncoroyekti, Priagung Huda; Yuniawan, Ahyar
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 1: February 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i1.21096

Abstract

The development of well-structured and sustainable human resources is the primary need of an organization, so that a form of human resource management activities emerges where these activities are a forum for employee performance development which is a series of organizational activities that will be directed to attract, develop, and retain an effective workforce. This study aims to determine the influence of work motivation, work stress, and work environment on employee performance (study at Fancy Bakery).  The population used in this study is all production employees in CV. Fancy Bakery which has 124 employees. In this study, a saturated sampling technique is used, namely a sampling technique where all members of the population are used as samples. Then the data collection method through questionnaires and data analysis uses SPSS version 24. The data analysis techniques used in this study include validity test, reliability test, classical assumption test, multiple regression analysis, hypothesis testing using t-test and determination coefficient test (R2). The results of this study show that independent variables, namely Work Motivation (X1), Work Stress (X2) and Work Environment (X3) have a positive and significant effect on Employee Performance (Y). Based on the determination coefficient of 57.3 percent, employee performance can be explained by independent variables in this study, while the remaining 42.7 percent is explained by variables that are not observed in this study.

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