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INDONESIA
The Indonesian Journal of Business Administration
Published by Institut Teknologi Bandung
ISSN : -     EISSN : -     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
The Indonesia Journal of Business Administration(IJBA) is a business journal that bridges the gap between business research and practice, evaluating and reporting on new research to help readers identify and understand significant trends in their fields. The IJBA seeks to publish papers relating to business, broadly defined. It publishes articles that address both theoretical and practical issues in the broad areas of Business Strategy and Marketing, People and Knowledge Management, Entrepreneurship and Technology Management, Decision Making and Strategic Negotiation, Operation and Performance Management, and Business Risk and Finance.Contributing academicians and researchers are encouraged to address a variety of concerns relating to all areas of business. We also encourage students to use an interdisciplinary approach to analyzing a topic, which often yields interesting and novel papers. The published articles provide valuable insight into matters of broad intellectual and practical concern to academicians and business professionals. The Journalis published three times a year: in April, July and October. The journal is mainly an outlet of MBA ITB students to publish their final project works, although it also accepts articles written by students at masters level from other institutions. A published paper is an honor that will be unambiguously beneficial for professional and academic careers, especially for those who want to attend graduate/professional schools. This means that papers written in relations to Accounting, Economics, Finance, Marketing, Management, Operations Management, Information Systems, Business Law, Corporate Ethics, and Public Policy all qualify for submission. Information on the journal format can be found in the journal's website. The number of pages must be at 10 pages. After published, the journal article will be available electronically at the journal's website. Print ISSN: 2252-3464; Online ISSN: 2252-9284
Arjuna Subject : -
Articles 1,144 Documents
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IMPLEMENTATION OF ECONOMIC ORDER QUANTITY (EOQ) AND OPTIMAL VALUE INVENTORY LEVEL TO IMPROVE CASH CONVERSION CYCLE (CASE STUDY: PT. WISMILAK INTI MAKMUR TBK.)
The Indonesian Journal of Business Administration Vol 8, No 3 (2019)
Publisher : The Indonesian Journal of Business Administration

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Abstract

PT. Wismilak Inti Makmur Tbk. is one of the biggest cigarette company in Indonesia. This company was established in 1962 at Surabaya. The current condition of this company has relative decreasing in the financial condition. However, this company has a problem with the value of Cash Conversion Cycle. Cash Conversion Cycle is an indicator that describes the ability of companies to convert their cash into goods or inventory to be sold or converted back into cash. By using the cash conversion cycle, it can measure how quickly and efficiently a company extracts cash from operations and we can find out how efficiently a company manages the operations. A short number means that the company has a positive cash cycle and is efficiently managing operations ,and the longer number indicates the negative cash cycle and uneffecient when managing the operation.Based on the issues that occurred with PT. Wismilak Inti Makmur, the condition of the company's cash conversion cycle is far longer than the average industry. This indicates that the management of company's working capital is not optimal when compared with the industry average. The high inventory value causes the high value of the average age of inventory. It is impacting on the calculation of the cash conversion cycle to become longer. Therefore, the author optimizes the value of inventory. The optimization using two methods which are the Economic Order Quantity (EOQ) and the Optimal Value Inventory Level. The results of the EOQ calculation, a company can minimize raw material based on the order period, which are 12 times a year. In one order, the company needed 667,823 kg of raw materials for the company's needs for 30 days. To overcome excessive demand while using the EOQ system, companies must consider the safety stock of these raw materials. From the calculation, a total of one order was obtained after the safety stock was added, namely 822,964 kg or equivalent to 36,484,733,485 rupiahs. Then, at the end of recording the balance sheet end of the year, inventory from raw materials is reduced become 36,484,733,485 rupiahs. The company's total inventory after using the EOQ system was 217,849,982,827 rupiahs, from the previous 652,607,842,394 rupiahs.Based on total inventory values after calculating the EOQ system, it shows significant changes. The average age of inventory decreased significantly to 82 days from 247 days. This decrease has an impact on the cash conversion cycle to 53 days compared to before using the EOQ method, which is 217 days.Therefore, the author recommend PT. Wismilak Inti Makmur to use the EOQ method to run its business. So, the company can improve company performance of working capital optimally.Keywords: Working Capital Management, Operations, Average Age of Inventory, Cash Conversion Cycle , and Economic Order Quantity (EOQ)
IMPROVEMENT OF RECRUITMENT PROCESS FOR TRAINEES IN LINGKAR KALAYA NUSWANTARA COOPERATIVE
The Indonesian Journal of Business Administration Vol 10, No 2 (2021)
Publisher : The Indonesian Journal of Business Administration

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Abstract

Cooperatives have a general purpose, to improve their member’s welfare. Lingkar Kalaya Nuswantara is one of the cooperatives in Indonesia. The cooperation is established on 2018 but receive their formal recognition from the government in 2019 by acquiring their cooperative id. Lingkar Kalaya Nuswantara is based on Jakarta, Indonesia but they have a training center for their members in Lembang, West Java, Indonesua. They are backed by Indonesian Ministry of Manpower. They worked on services sector. With the improvement of Indonesia and Japan relationship and the declining number of productive workforces in Japan, it become an opportunity for Indonesian workforce to work abroad especially in Japan. For migrant worker Japan has their own policy called SSW (Specialized Skilled Worker). Lingkar Kalaya Nuswantara sees this as an opportunity and because their relationship with one of Japanese Cooperation, they want to be one of the organizations that will send worker to Japan. Their program called “dijepang”. They will give an orientation to their trainee and short course before they work abroad. To acquire the skilled worker of their own, Lingkar Kalaya Nuswantara need to recruit them. A proper recruitment process will help an organization to recruit the candidate that suit them. Also, with a proper recruitment process the organization can filter the candidate and eventually choose the best talent that apply to a position. A best talent will help the organization to gain competitive advantage. Lingkar Kalaya Nuswantara is a new cooperative, and they just launch the “dijepang program”, they already conduct a recruitment process trial, and they recruit ten trainees. But their recruitment process is unsustainable and unreliable if they want to recruit a large number of trainees, so their recruitment process still needs an improvement. This study aims to give the recommendation on the improvement of the recruitment process and also a competency dictionary as a basis of evaluating every candidate. This study uses a qualitative approach by doing an interview to several people that involved in the cooperative especially the program. After gathering the data and doing a theoretical study this study will provides the improvement of the recruitment process and also the core competency dictionary. The recommendation from this study will help the cooperative solve their problem regarding the recruitment process of “dijepang program”.Keywords: Recruitment, Competency, Recruitment Process, Core Competency, Competency Dictionary
The Effect of Tax Socialization on Taxpayer Compliance in Bandung
The Indonesian Journal of Business Administration Vol 9, No 2 (2020)
Publisher : The Indonesian Journal of Business Administration

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Abstract

Lack of socialization of taxation can lead to ignorance of tax knowledge and consequentlynon-compliance with regulations. Lack of adequate tax facilities and infrastructure also results in alack of motivation to report taxes. The higher the level of taxpayer compliance, the higher the level oftax success. Thus the tax target can be achieved. This study aims to determine the expectations oftaxpayers on tax socialization and to analyze the effect of tax socialization on taxpayer compliance inthe city of Bandung. The research method used is quantitative, with descriptive and causal researchtypes. Sampling with the simple random sampling method with a sample of 400 people. Taxpayersprefer direct socialization. The material that taxpayers expect is the reporting of annual personal taxreturns, held in the first quarter, namely January - March, with a duration of 30-45 minutes, and usingpersonal devices. Socialization using billboards or street advertisements is also adequate. The resultsof the descriptive analysis shows that the tax socialization variable is in a good category. Likewise, thetaxpayer compliance variable is included in the good category. The results of regression analysis andthe coefficient of determination show that tax socialization has a positive effect on taxpayercompliance and it also add on the significance to taxpayer compliance in Bandung.Keywords: Tax, Tax Socialization, Taxpayer Compliance
Proposed Business Strategy for New Business in Muslim Fashion Industry (Case Study: QUIN)
The Indonesian Journal of Business Administration Vol 10, No 1 (2021)
Publisher : The Indonesian Journal of Business Administration

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Abstract

In the era of a competitive market, starting a new business might be demanding and challenging. A company can have a low position in an attractive industry and better than a company with the right place in an unattractive industry. Indonesia is the top three countries with a massive expenditure on Muslim apparel. The popularity of Muslim fashion and hijab in Indonesia has shown a significant increase (Global Business Guide Indonesia, 2016). QUIN is a newcomer in fashion industry from Bandung that engaged in the textile trade for the Muslim hijab in Indonesia. QUIN offers a product that elevates religious values combined with an element of beauty. The increasing number of hijab brands, a massive amount of fabric suppliers and vendors is one proof of Bandung as a potential city to start a fashion business. To build a new business, QUIN needs a proper business strategy due to the high competition in Muslim fashion industry in Indonesia. This paper analyzed the external environment through Customer analysis, Competitor analysis, and Porter's Five Forces analysis. Meanwhile, the internal analysis uses analysis of the Business Process and VRIO analysis. Based on internal and external analysis, Value Proposition Canvas and Business Model Canvas are used to develop the appropriate business strategy for QUIN. Keywords: Business Model Canvas, Hijab Industry, Moslem Fashion, Proposed Business Strategy
BUSINESS MODEL INNOVATION FOR PT. CASAMIRAH BANGUN INDONESIA TO OVERCOME COMPANY UNSTABLE INCOME
The Indonesian Journal of Business Administration Vol 8, No 3 (2019)
Publisher : The Indonesian Journal of Business Administration

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Abstract

Starting as an individual business in 2012, Casamirah is an interior contractor and design company, work mostly at of food & beverage sector, such as projects for cafes and restaurants. Since 2016, corporate clients’ contributions have been dominating the total revenue of the company. Almost all the corporate clients have been returning customers and contributed significantly to Casamirah’s business. In the current business model, Casamirah main activity is as an interior contractor and design. Company main revenue is depending on how the company win over the big contract and how the project manager and all the supporting division performance to deliver the project according the budget and time agreement. These condition is contributed to company unstable cash flowThis research is conducted to find the solution of this problem. Internal and external environment company analysis have been conducted using several tools, there are PEST analysis, Porter’s Five Forces, Porter’s Generic Value Chain Model, VRIO framework and Existing Business Model Canvas. Semi-structure interview also conducted to identify and analyze the company problems and how to utilize Casamirah elements to solve the problem.Eventually the root cause of the problem is identified, i.e., lack of bargaining in corporate agreement, less marketing activities and lack of knowledge in project acquisition and development. In addressing those problem, business model innovation based on offer-driven innovation is formulated. Three relevant strategic actions are recommended for Casamirah, they are product innovation (sharing workshop & material distributor), digital marketing and social media campaign, and employee training and development program. Positives impact are expected from this strategic actions, in terms of generating new revenue sources and stabilizing company’s cash flow due to developed key activities and product innovation. The implementation of these actions is also expected to improving employee knowledge and competence due to the training and development program.Keywords: business model innovation, interior contractor, unstable cash flow
Proposed New Business Model on Virtual Reality Tour Based on Customer Segmentation (Case Study of PT Telkom Indonesia)
The Indonesian Journal of Business Administration Vol 10, No 3 (2021)
Publisher : The Indonesian Journal of Business Administration

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Abstract

A virtual reality tour or VR tour is one of the current tourist industry trends. Virtual tours have become widely known since the pandemic, and virtual tours are an alternative to entertainment while at home. Nevertheless, the use of VR in Indonesia itself is still relatively minimal. Seeing the opportunities in the development of VR in Indonesia, PT Telkom has the initiative to develop VR tours with the theme of ten new Balis as a collaboration with the ministry of tourism to promote tourist destinations. However, due to the lack of use of VR in Indonesia, PT Telkom is still unable to determine the right target market for the development of this virtual tour business. The target market is the first step to determine the business model that Telkom wants to develop. In developing a virtual tour that is in accordance with the wishes of consumers, this research conducted a survey of customers. The survey was conducted using an open-ended survey to gain insight from customers on virtual tours. Based on the survey results, the root of the problem lies in the lack of experience they get when using virtual tours because the content such as images and videos received is unclear. From this problem, a solution is made in a business model to develop a virtual tour tailored to the customer's needs using lean business model. In implementing the implementation plan, the author recommends using pirate metrics starting from the awareness of potential customers to how potential customers can invite other potential customers to use this virtual tour.Keyword: Customer Segment, Lean Business Model, VR, Virtual Tour
The Impact of Cash Conversion Cycle (CCC) Towards Profitability of All Firms Listed on Indonesia Stock Exchange (IDX) in The Period of 2009-2019
The Indonesian Journal of Business Administration Vol 10, No 1 (2021)
Publisher : The Indonesian Journal of Business Administration

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Abstract

Indonesia is one of the largest economies in the world, with a total population of around 269 million people, Indonesia economy accounts for the 10th largest in the world in terms of purchasing power parity. However, In the period of 2009 through 2019, the firms listed in Indonesia Stock Exchange (IDX) have experienced a fluctuating value in their profitability with the tendency to decline. Several researchers have found that profitability is influenced by working capital management. Working capital itself is a measure of a firm’s liquidity that available for businesses to operate which the components are including inventory, account receivables, and account payables. Tools to measure working capital is cash conversion cycle (CCC) which is considering the key aspect of current asset management. The objective of this research is to find evidence that cash conversion cycle (CCC) including its components Average Age Inventory (AAI), Average Collection Period (ACP), and Average Payment Period (APP) could impact the profitability of the firms listed on Indonesia Stock Exchange (IDX) in the period of 2009 through 2019. The data that is used in this research is covering 341 companies that are listed in the period of 2009 through 2019. The data analysis is conducted using fixed effect panel data regression. The findings of this research show that cash conversion cycle (CCC) and its components such as average age of inventory (AAI), average collection period (ACP), and average payment period (ACP) have an inversely significant impact towards profitability. Based on the findings it shows that the profitability of firms listed in Indonesia Stock Exchange is affected by cash conversion cycle.Keywords: Working Capital, Cash Conversion Cycle (CCC), Profitability
Influence of Motivation Factor on Consumer Engagement and Purchasing Intention for Moselo.com
The Indonesian Journal of Business Administration Vol 10, No 2 (2021)
Publisher : The Indonesian Journal of Business Administration

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Abstract

Technology as main drivers of economy and the government were also aware of the change, therefore, government has been aware of the importance of the creative economy for turning the Indonesian economy's wheels. The creative economy were divided into 17 sectors which culinary, fashion and craft as the three main sector that contribute in Indonesia GDP. Moselo were an e- commerce platform that engage in the field of craft and illustration which established from PT. Komunitas Karya Kencana in 2017. The aims of this study is to enhancing brand awareness and purchase intention for Moselo brand using motivation as a drivers. Moselo were realized that motivation of their customer were impacting the brand awareness and purchase decision. The lack of brand awareness of Moselo among the audience were the main issues of this study. There are three motivation that could influence consumer engagement that may impact brand awareness and purchase intention, the motivation is hedonic motive, utilitarian motive and social motive. The data were collected in two types, the primarily data were collected from 50 respondents as a supporting data for business issue, and the study data were collected from 210 respondents from Bandung, Jakarta, Bekasi, Central Java, East Java, Sulawesi, Kalimantan, Bali and Sumatera with the age range of respondents in 20-35 years old. The data was distribute used online questionnaire and processed using partial least square (PLS) estimation. The result for the study is the social motivation were significant for consumer engagement and the consumer engagement were also significant for brand awareness, therefore, brand awareness significant related to purchase intention. Among the six factor there are two motivation the hedonic and utilitarian factor that insignificant for the model. The overall analysis result generate business solution using point of parity (POP) and point of difference (POD) also purchasing decision process approaches. Furthermore, researcher were formulated 5 alternative solution such as developing brand ambassador, contest, video advertising, Instagram content and social media ads. The solution were related to one and another and could be implemented for Moselo to increase brand awareness and purchase intention.Keywords: E-Commerce, Motivation, Consumer Engagement, Craft
The Influence of Organizational DNA on Employee Task Performance (Study Case: PT. Wijaya Karya Komponen Beton)
The Indonesian Journal of Business Administration Vol 10, No 1 (2021)
Publisher : The Indonesian Journal of Business Administration

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Abstract

Every company wanted to be a resilient/agile company, or a type of company whose people and internal environment can adjust or flexible-enough to embrace change caused by uncertain external environment. The difference between those Agile and those which not is simply from their internal capability to execute the strategy as the execution and implementation of the strategy by the company determines whether or not the company's business targets are achieved.One of the causes of inhibition of strategy execution and implementation is the presence of dysfunctionality in strategy execution process. It makes Employee Task Performance or the ability of a person as an individual or in a group to do their daily work is ineffective and influence overall company performance.The potential dysfunctional in the Employee Task Performance can be influenced byOrganizational DNA or simply company’s “surroundings” environment such as how the Structure supports daily business operational, is the Information is available and accessible for those whom needed, how decision-right is effectively taken, and how policy/system/practice are act as MotivatorPT. Wijaya Karya Komponen Beton (WIKA-KOBE) is one of the companies within developing and growing Indonesia’s precast concrete industry. The potential problem with them is they are often find themselves struggling categorized as “Healthy” in Financial Aspects one of indicator performance aspects in accordance of Decree of the Minister of State-Owned Enterprises No.Kep 100/MBU/2002 or one of standard indicator used to measures company performance. While they are often categorized as “Healthy” in other two categories Administration and Operational Aspects.The research has found that WIKA-KOBE is categorized as a “Just-in-time” company according to its Organizational DNA. In conclusion, WIKA-KOBE is included in the category of company that have great potential to be able to minimize dysfunctions that prevent their employee perform their task effectively and achieving their annual revenue targets. Developing recommendations and implementation plans that focus on every building block is required. Keywords: Organizational DNA, Dysfunctional, Employee Task Performance, Strategy Execution
VALUE ALIGNMENT BETWEEN EMPLOYEE AND COMPANY AT PT. XYZ
The Indonesian Journal of Business Administration Vol 8, No 3 (2019)
Publisher : The Indonesian Journal of Business Administration

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Abstract

PT XYZ is one of start-up company in Indonesia. It established in 2018. It focuses on the technology business. The company believes that its product would be the first innovation in the world. Initially, the product will be launched in April 2019, but due to obstacles in the production process, launching was postponed until Q1 2020. Currently, PT XYZ has 30 employees in May 2019. Based on people planning forecast, total employees next year will be around 100 people. Most of the employees are experienced and have expertise in technology competency. As a new company, PT XYZ commits building a positive organization that referring to humanism as an organizational approach. The company has 3 company values: Continuous Improvement, Respect Each Other, and Radical Knowledge. To help the company find out the root cause of the business issue until propose the solution, the researcher using interview and observation as research method. Interview not only conducted for the employees, but also with Board of Director (BOD) and Head of Human Capital (HC). On top of that, in the beginning of this study, the researcher analyze the issue by reviewing existing company’s data, such as, team performance monitoring and internal assessment result.  According to above approach, the researcher find out the main issue of this company is value incongruence between employee and company that impacted to the personal and team’s performance. Currently, PT XYZ has not designed yet the strategies or programs to help employees to align with company’s value. Following up this condition, the researcher focus to explore the actual behavior gap of employees that indicate value incongruence. Then, propose program solution that address those gaps. The researcher proposes 5 programs as business solution, such as, Coaching Program, Conducted Fun Collaboration, Establish Pilot Project: Outside-Office-Activities, Design Standard Operational of Problem Solving and Improvement Suggestion Program, and the last is visualize Implementation Plan by produce the board.Keywords:  Value Congruence, Performance, Start-up Company.

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