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Contact Name
Amelia
Contact Email
melameliaaa99@gmail.com
Phone
+6282214018102
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ijssrofficial@gmail.com
Editorial Address
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INDONESIA
International Journal of Social Service and Research
Published by Ridwan Institute
ISSN : 2807839X     EISSN : 28078691     DOI : 10.46799
International Journal of Social Service and Research is a double-blind, peer-reviewed academic journal with open access to social and scientific fields. The journal is published monthly by Ridwan Institute. International Journal of Social Service and Research provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal, which can be examined empirically. The journal publishes research articles covering all aspects of Social Sciences, Contemporary Political Science, Educational Sciences, Religious Sciences, Economics, Engineering Sciences, Health Sciences and Design Arts Sciences.
Articles 1,004 Documents
The Effect of Compensation, Work Motivation and Work Discipline on the Performance of PT. Khong Guan Sulaeman, Ahmad Fauzi; Krisnandi, Herry; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.696

Abstract

This research aimed to analyze the impact of compensation factors, work motivation, and work discipline on employee performance through quantitative methods, employing primary data from 141 distributed questionnaires. The study employed descriptive and inferential analyses, encompassing instrument test analysis, model feasibility test, multiple linear regression correlation analysis, and hypothesis tests. The regression analysis revealed a positive influence on performance, as indicated by the equation Performance = 0.361 K + 0.226 M.K + 0.273 D.K. The feasibility test affirmed the model's significance (p-value = 0.000), signifying that all independent variables significantly influence performance. Hypothesis testing demonstrated significant values for compensation (0.000), work motivation (0.002), and work discipline (0.000), supporting the acceptance of hypotheses. Management is advised to prioritize the compensation factor with the greatest contribution to PT Khong Guan employees' performance. Addressing employees' perceptions and fostering motivation and discipline can enhance overall company goals. Including a sentence about potential areas for future research based on the findings would provide a forward-looking perspective.
The Influence of Workload, Work Motivation, and Physical Work Environment on Employee Performance Fitriyani, Indah; Krisnandi, Herry; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.697

Abstract

This study investigates the impact of workload, work motivation, and the physical work environment on employee performance within the Finance and Equipment Section of the Secretariat of the Directorate General of Livestock and Animal Health, Ministry of Agriculture. The population comprises 150 employees within this section. Utilizing the Slovin formula, a sample of 110 employees was selected. Data analysis was conducted using SPSS version 23, employing multiple linear regression. The results revealed significant findings supporting the three hypotheses proposed. However, the abstract does not provide specific details about the magnitude and direction of these effects. The study suggests that the Finance and Equipment Division employees can enhance their performance by addressing factors such as workload, work motivation, and the physical work environment. Practical implications and recommendations for implementation are not explicitly mentioned in the current abstract. In summary, while the abstract effectively outlines the study's objectives and methodology, it could benefit from greater specificity, conciseness, and clarity in presenting the essential findings and their practical implications.
The Influence of Organizational Culture, Work Attitudes, Work Behavior and Work Conflict On The Employee's Performance of PT. Hastari Letitia, Dita Amanda; Krisnandi, Herry; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.698

Abstract

The purpose of this study is to understand the Influence of Organizational Culture, Work Attitudes, Work Behavior, and Work Conflicts on the Performance of PT. HASTARI in South Jakarta. The survey population used primary data by distributing the survey to 100 respondents. Analysis of this data uses inference and descriptive analysis. The survey in this study used primary data obtained from the distribution of questionnaires and processed in SPSS 25. From the results of the study, it is known that variables of organizational culture, work attitudes, work behavior, and work conflicts have a positive and significant impact on employee performance are classified as very strong. Dependent variables, or changes in employee performance, are understandably independent variables, a combination of organizational culture, work attitudes, work behavior, and work conflicts. This can be predicted by the ups and downs of employee performance.
Evaluating The Effectiveness of Information and Communication Technologies (Icts) in Fire Response in Disaster Management in Batam, Indonesia Maulana, Said Firman; Sakir, Sakir
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.700

Abstract

This research aims to evaluate the utilization of Information and Communication Technologies (ICTs) in the context of fire response for disaster management in Batam, Indonesia, spanning the years 2018 to 2023. Employing a mixed-methods approach involving surveys and case studies, the study investigates strategies and provides recommendations for health adaptation actions during climate-related disasters. The research assesses the effectiveness of ICTs in disaster risk management, with a specific focus on evaluating the role of the Disaster Management Act in Indonesia. The findings reveal that ICT-based early warning systems, enhanced communication networks, and efficient data management significantly contribute to improving Batam's preparedness and response to disasters. Despite these positive outcomes, the study identifies challenges, including issues related to equitable technology access, infrastructure limitations in remote areas, and privacy concerns that warrant attention. This study presents valuable quantitative insights into the effectiveness of ICTs in disaster management in Batam, Indonesia. It emphasizes the importance of addressing the identified challenges for a more robust disaster mitigation framework. The results have significant implications for policymakers and practitioners, underscoring the need for targeted interventions to overcome barriers and ensure the effective integration of ICTs in disaster response and management practices in Indonesia.
The Influence of Transformational Leadership, Quality of Human Resources and Work Discipline on Employee Performance Dewi, Anisa Indah Lestari; Krisnandi, Herry; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 01 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i01.702

Abstract

The aim of this study was to scrutinize the impact of leadership transformation, HR quality, and work discipline on employee performance at PT Pegadaian Galeri 24. Primary data, collected through questionnaires from 94 respondents at PT Pegadaian Galeri 24, formed the basis of this research. The findings from the partial survey indicate that leadership transformation, HR quality, and work discipline all exhibit positive effects on employee performance, contributing significantly to their overall effectiveness. This study serves as a valuable reference and input for enhancing the quality of human resources at PT Pegadaian Galeri 24. It suggests that improving employee performance can be achieved by focusing on refining leadership, HR quality, and work discipline. Including a brief sentence about potential areas for future research based on the study's findings could provide a forward-looking perspective and highlight avenues for further exploration in the field.
Digital Transformation in MSMEs in Indonesia: The Importance of Commitment to Change Wahyono, Tekad
International Journal of Social Service and Research Vol. 4 No. 01 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i01.703

Abstract

The current landscape of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia faces a critical challenge in the form of digital transformation, necessitating a unified commitment from all organizational stakeholders. This research endeavors to explore the pivotal role of commitment to change in facilitating digital transformation within Indonesian MSMEs. By scrutinizing existing literature and delineating the positive outcomes associated with commitment to change, this study aims to unearth key factors influencing the successful implementation of digital transformation initiatives in MSMEs. Employing a combination of case study and survey methodologies, our research seeks to not only enhance theoretical insights but also contribute practical understandings to support MSMEs in their pursuit of digital transformation. Through an in-depth analysis, this study aspires to provide strategic recommendations that can guide MSMEs toward effective and sustainable digital transformation. Ultimately, this research contributes to the broader discourse on organizational change and digitalization, offering valuable insights for policymakers, academics, and practitioners alike.
The Effect of Leadership, Compensation and Motivation on Employee Performance in PT. Dua Mutiara Yetiani, Yetiani; Krisnandi, Herry; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 01 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i01.704

Abstract

This study aims to assess the impact of leadership, compensation, and motivation on employee performance at PT Dua Mutiara. Employing a quantitative descriptive approach, we conducted inferential analysis using primary data gathered through closed questionnaires distributed to 102 respondents. The study utilizes multiple linear regression analysis to test the research hypothesis. The findings reveal a positive and significant combined effect of leadership, compensation, and motivation on employee performance. In light of these results, PT Dua Mutiara is urged to conduct a detailed examination to identify specific areas for improvement. This analysis will serve as the foundation for addressing weaknesses and enhancing overall employee effectiveness. Emphasizing strong leadership, fair compensation, and motivational strategies will contribute to the ongoing efforts to boost employee performance within the organization.
Effect of Work Discipline, Compensation, and Motivation on Employee Performance at PT. Main Creation Synthesis Nabila, Tasya Shafa; Krisnandi, Herry; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 01 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i01.705

Abstract

This study aims to investigate the impact of Work Discipline, Compensation, and Motivation on Employee Performance at PT. Main Creation Synthesis, particularly focusing on whether these factors contribute to meeting performance targets. Primary data was collected through a questionnaire distributed to 127 respondents. The data analysis employed inferential analysis using multiple linear regression. The findings of the multiple linear regression analysis revealed that Work Discipline (X1) exhibits a positive and significant impact on employee performance. Similarly, the Compensation variable (X2) positively and significantly influences employee performance, as does Motivation (X3). These results suggest that improvements in work discipline, compensation, and motivation can enhance the performance of employees at PT. Main Creation Synthesis. The implications of this study emphasize the potential for employees at PT. Main Creation Synthesis to enhance their performance by fostering a strong work discipline, providing fair compensation, and promoting motivational factors. The study underscores the importance of addressing these aspects to contribute positively to overall employee performance and, consequently, achieving organizational targets.
Effect of Work Motivation, Physical Work Environment and Organizational Culture on Employee Performance at PT Binajasa Abadikarya Jakarta Saputri, Zahwa Assabilliyah; Karyatun, Subur; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.707

Abstract

This study aims to assess the impact of Work Motivation, Physical Work Environment, and Organizational Culture on Employee Performance at PT Binajasa Abadikarya Jakarta. Recognizing the critical role of employee performance in organizational success, this research endeavors to shed light on the specific factors that contribute to or hinder it. The study employed a primary data collection method, utilizing questionnaires distributed to 160 respondents. The analysis was conducted using multiple linear regression analysis through the Statistical Product and Service (SPSS) version 25. The findings indicate that Work Motivation (X1) and Organizational Culture (X3) exhibit a positive and significant influence on employee performance. Surprisingly, the Physical Work Environment variable (X2) did not show a significant effect on employee performance. PT Binajasa Abadikarya must consider these results seriously, as they suggest the need for targeted interventions in the realms of Work Motivation and Organizational Culture. While Physical Work Environment may not have demonstrated a significant impact in this study, future investigations could delve deeper into this aspect. The study timeframe and sample size should be considered when interpreting the results, and recommendations are proposed for PT Binajasa Abadikarya to focus on enhancing Work Motivation, Organizational Culture, and further exploration of the Physical Work Environment to optimize overall employee performance. This research contributes to the broader understanding of factors influencing employee performance and provides practical insights for organizational improvement strategies.
The Effect of Service Quality, Company Image and Trust on Customer Satisfaction of Muamalat Bank Anggoro, Tommy; Karyatun, Subur; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.708

Abstract

This study aims to address the existing research gap by investigating the impact of service quality, company image, and trust on customer satisfaction at Bank Muamalat Fatmawati branch, South Jakarta. The sample comprises 100 respondents who are customers of the mentioned branch. Primary data was collected through the distribution of questionnaires, and the data analysis utilized inferential analysis, employing multiple linear regression via the Statistical Product and Service Solution (SPSS) version 23.0 program. The results of the multiple linear regression analysis reveal that the service quality variable has a positive and significant influence on customer satisfaction at Bank Muamalat Fatmawati branch, South Jakarta. Similarly, the corporate image variable exhibits a positive and significant impact on customer satisfaction at the same branch. Additionally, the variable of trust demonstrates a positive and significant influence on customer satisfaction at Bank Muamalat Fatmawati branch, South Jakarta.

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