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International Journal of Social Service and Research
Published by Ridwan Institute
ISSN : 2807839X     EISSN : 28078691     DOI : 10.46799
Core Subject : Economy, Science, Education, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences
International Journal of Social Service and Research is a double-blind, peer-reviewed academic journal with open access to social and scientific fields. The journal is published monthly by Ridwan Institute. International Journal of Social Service and Research provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal, which can be examined empirically. The journal publishes research articles covering all aspects of Social Sciences, Contemporary Political Science, Educational Sciences, Religious Sciences, Economics, Engineering Sciences, Health Sciences and Design Arts Sciences.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 1,004 Documents
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The Impact of Brand Image and Service Quality on Customer Loyalty, with Customer Satisfaction as A Mediator Supriyanto, Bambang; Dahlan, Kandi Sofia Senastri
International Journal of Social Service and Research Vol. 4 No. 01 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i01.709

Abstract

The study conducted at PT Kennametal Indonesia, a cutting tool industry company under the Kennametal brand, aimed to assess the impact of brand image and service quality on customer loyalty, specifically focusing on customer satisfaction as a potential mediator. Employing an empirical study approach, data were gathered via a questionnaire distributed to randomly selected customers. This resulted in 111 sets of received data, with 106 deemed suitable for analysis out of the 200 distributed questionnaires. SMART PLS 3.0 was utilized to explore the relationships between independent variables (brand image and service quality) and the dependent variable (customer loyalty) while evaluating the mediating role of customer satisfaction. The findings revealed that the service quality of PT Kennametal Indonesia did not significantly impact customer loyalty towards cutting tools, and a similar lack of significant influence was observed for brand image. It is crucial to emphasize that the term "not significantly impact" indicates the absence of a statistically significant relationship between service quality or brand image and customer loyalty. However, a positive and significant correlation emerged between brand image and service quality in relation to customer satisfaction. Consequently, customer satisfaction emerged as a substantial factor positively influencing loyalty. Furthermore, customer satisfaction was identified as a partial mediator in both the relationship between brand image and customer loyalty and the relationship between service quality and customer loyalty. To enhance result interpretation, providing effect sizes or correlation coefficients would offer a more nuanced understanding of the observed relationships.
Sequestration of Carbon and Oxygen Production in Upper Stands in The Arboretum of PT Arutmin Indonesia NPLCT Muhana, Muriyana; Mendra, Yogi Swara Putra; Bahtiar, Bahtiar
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.711

Abstract

This study aims to determine biomass, carbon, carbon uptake, and oxygen production in the arboretum of PT. Arutmin Indonesia-NPLCT. The methods used are purposive sampling and allometrics. The plot size useda is 20 m  20 m with 12 plots measured. The area of the arboretum is 5.05 ha. Carbon stock measurement is done by multiplying biomass by a conversion rate of 0.47 (47%) while carbon dioxide (CO2) sequestration is calculated by multiplying the average annual biomass growth by the conversion rate of 1.4667 obtained from the photosynthesis equation and oxygen production is measured based on conversion from carbon yield. Based on the results of the study, it showed that the biomass content of stands in the arboretum was 1,067.32 tons, carbon stocks were 501.64 tons, carbon dioxide (CO2) absorption was 1,565.45 tons, and oxygen production was 1,337.71 tons.
The Influence of Motivation, Work Environment and Work Discipline on Employee Performance at PT. Tamim Zada Rajawali Nurrachma, Farhana Najmi; Krisnandi, Herry; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.715

Abstract

This research aims to investigate the specific dimensions of motivation, work environment, and work discipline and their influence on employee performance at PT. Tamim Zada Rajawali. Utilizing quantitative techniques and descriptive methods, the study employs multiple linear regression inferential analysis to interpret the data. Primary data is collected through closed questionnaires distributed to 100 respondents, and the analysis is conducted using the Statistical Product and Service Solution (SPSS) program version 23.0. The findings reveal a notable contradiction in the impact of motivation (X1), which exhibits a negative and significant effect, contrary to initial expectations. On the other hand, Work Environment (X2) and Work Discipline (X3) demonstrate positive and significant effects on the dependent variable, namely employee performance. The unexpected result regarding motivation prompts the need for further investigation and clarification. Based on the study results, it is recommended that companies pay close attention to and evaluate employee performance to enhance overall effectiveness. This research contributes valuable insights for organizations aiming to improve employee performance through a comprehensive understanding of motivation, work environment, and work discipline dynamics.
The Influence of Education, Training, and Individual Characteristics on The Performance of Civil Servants in State Administrative Institutions Lorenta, Meta; Krisnandi, Herry; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.716

Abstract

This study aims to explore the influence of education, training, and individual characteristics on the performance of civil servants within state administration institutions, focusing on a sample of 101 employees randomly selected from the population of 135 at the Jakarta State Administration Institute. This research is included in quantitative research, where the research instrument uses a questionnaire. Utilizing the "Multiple Linear Regression" analysis, the findings reveal nuanced relationships. While education positively correlates with employee performance, the effect is not statistically significant. This non-significant result should be interpreted with caution, emphasizing the need for further exploration and nuanced consideration of the role of education in enhancing performance. Conversely, training exhibits a positive and statistically significant impact on performance, emphasizing its crucial role in bolstering employee effectiveness. Furthermore, individual characteristics have a positive and statistically significant influence on performance. It is essential to convey that the positive effect of education should not be dismissed due to its non-significant nature; rather, it prompts a deeper examination of the intricate dynamics between education and performance. This research underscores the importance of understanding these factors in the context of state administration institutions, providing valuable insights for optimizing the contributions of civil servants and enhancing overall institutional effectiveness.
Transformational Leadership Influence, Intrinsic Motivation and Compensation for Employees Performance PT. ABC Sari, Dian Mega; Krisnandi, Herry; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.717

Abstract

This research investigates the multifaceted influences of transformational leadership, intrinsic motivation, and compensation on employee performance within the context of PT. A B C. Employing a quantitative approach, data was gathered from 125 respondents through the administration of structured questionnaires. The study utilized both descriptive and inferential analyses, incorporating techniques such as linear regression and modeling tests. The findings revealed a positive and significant impact on employee performance, as demonstrated by the regression equation: Employee Performance = 0.317 (Transformational Leadership) + 0.220 (Intrinsic Motivation) + 0.328 (Compensation). The overall model proved to be statistically significant (ANOVA p-value < 0.001). Notably, transformational leadership (p < 0.001) and intrinsic motivation (p = 0.005) exhibited substantial effects on performance, while compensation, although included in the model, did not show a statistically significant impact (p = 0.10000). Based on the results, recommendations are proposed to enhance organizational performance. These include fostering improved communication skills among leaders, addressing intrinsic motivation factors among employees, and reassessing compensation strategies for greater effectiveness. Implementing these recommendations is anticipated to contribute to overall performance enhancement and organizational success.
Navigating Globalization: An In-depth Analysis of China's Media Regulation in the Face of Economic and Technological Transformation Narang, Bernika Yustisiana
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.718

Abstract

The research investigates the intricate interplay between globalization, the dynamics of the media industry, and regulatory frameworks, with a specific focus on China. Employing the literature review method, this study aims to provide a nuanced understanding of how globalization influences media law, regulation, and governance. It explores the repercussions of economic global integration and technological advancements, with China as a case study. Special attention is given to the multifaceted impact of globalization on the complex fabric of media regulation in China. Economic globalization and technological progress are identified as pivotal factors shaping regulatory frameworks. The research not only examines challenges but also explores potential opportunities for synergy between global forces and national regulatory structures. The findings, including globalization's significant impact on the media industry, especially in the Chinese context, especially in the Chinese context, contribute to the existing knowledge by shedding light on how nations navigate the delicate balance between global interconnectedness and the preservation of distinctive media regulatory landscapes. This study holds significance for scholars, researchers, and policymakers grappling with the evolving global media landscape.
Historical Analysis of Japanese Writing Systems Hiragana, Katakana, and Kanji Harun, Yessy; Biduri, Febi Nur
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.720

Abstract

This study discusses the historical analysis of the Japanese writing system hiragana, katakana, and kanji.  In Japanese writing, there are three types of characters: kanji, hiragana, and katakana. Kanji, which are derived from Chinese characters, are used for words with specific meanings. Hiragana and katakana, are also used as grammatical particles, words without kanji equivalents, and foreign words. Hiragana is used for native Japanese words, while katakana is used for foreign words and emphasis. This study aims to determine the history of the development of the use of writing systems in Japan. The problem of this study is how the relationship between hiragana, katakana, and kanji in the Japanese writing system. The method used in this study is descriptive analysis. This research was obtained through literature studies sourced from history books, journals, articles, and research results from the formation of kanji itself. The results of this study show that historically, there is a relationship between katakana, hiragana, and kanji that complement each other and are important for the Japanese writing system.
Adaptation of E-learning during the Pandemic Towards Face-to-Face Classroom Learning Widiastuti, Widiastuti; Biduri, Febi Nur; Ernawati, Eka Yuniar; Harun, Yessy
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.721

Abstract

The COVID-19 pandemic has prompted a significant shift in the Education Dynamics landscape, necessitating a move from traditional face-to-face learning to distance learning (e-learning). In the aftermath, this research focuses on the dynamics of students readjusting to face-to-face learning. The study, employing both quantitative and qualitative analyses, includes a field study with 56 Management study program students. Objectives include exploring how students adapt to resuming face-to-face learning and emphasizing direct interactions. Preliminary findings reveal a positive inclination towards face-to-face learning, though challenges like long commutes and financial burdens persist. The research suggests addressing these concerns to enhance the overall educational experience. A notable trend is the preference for a hybrid approach, combining online and face-to-face sessions, indicating a desire for increased efficiency and an enhanced learning experience. In conclusion, the study contributes insights for educational institutions to optimize the post-pandemic learning environment, considering both positive experiences and challenges faced by students.
Innovative Strategies in Revitalizing Islamic Education: Case Studies in Pesantren as a Model of Community Empowerment Saputro, Muhamad Rikza; Sukiman, Sukiman
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.722

Abstract

This research delves into the pressing challenges faced by Indonesia's education system in preparing the younger generation for global demands, amidst issues like lawlessness and social conflicts. Focusing on the revitalization of Islamic Religious Education, particularly within pesantren (Islamic Boarding Schools), the study employs a Systematic Literature Review (SLR) methodology to analyze existing literature. The findings underscore the need for holistic development in faith, morals, ethics, intelligence, and skills within Islamic education. The study identifies innovative strategies, including personnel standardization, contextualized learning materials, positive habitat creation, and cultivating students' passion for learning. These insights contribute to the enhancement of Islamic education within pesantren, aiming to equip the younger generation with the skills and knowledge necessary to confidently face global challenges in the future.
The Effect of Discipline and Physical Work Environment on the Performance of Nurses RSUD Budhi Asih: (Case Study at Budhi Asih Hospital, East Jakarta) Rinanto, Fandy Darmawan; Cik, Ahmad; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.723

Abstract

This study aims to analyze how much influence discipline, and physical work environment have on nurse performance. In this study using primary data obtained from the distribution of questionnaires to 97 nurses as respondents at Budhi Asih Hospital (Regional General Hospital). This study used descriptive analysis methods and inferential analysis. Data were analyzed using multiple linear regression correlation analysis, instrument test, model feasibility test, and t test. The results indicate a positive and significant influence on nurse performance, as evidenced by the regression equation model (Y = 10.790 + 0.204 (X1) + 0.185 (X2)). The model's feasibility test yields a significant value of 0.000, indicating its significance and suitability for the study. In the t-test hypothesis, both discipline (sig = 0.003) and the physical work environment (sig = 0.014) show a positive and significant influence on nurse performance. While the study provides valuable insights, it is important to note the limitations, such as the specific context of Budhi Asih Hospital. Future research could explore these factors in diverse healthcare settings. Understanding the positive impact of discipline and the physical work environment on nurse performance is crucial for healthcare organizations seeking to enhance overall patient care and satisfaction.

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