cover
Contact Name
Yohana Cahya Palupi Meilani
Contact Email
yohana.meilani@uph.edu
Phone
+62215460901
Journal Mail Official
feedforward.journal@uph.edu
Editorial Address
Kampus Universitas Pelita Harapan Gedung F Lt 12 Jl. M.H. Thamrin Boulevard 1100, Tangerang, Banten 15811
Location
Kota tangerang,
Banten
INDONESIA
Feedforward: Journal of Human Resource
ISSN : -     EISSN : 27762025     DOI : -
Core Subject : Social,
Feedforward: Journal of Human Resource aims to foster leading scientific research on human resource management. It provides a central and independent forum for the critical evaluation and dissemination of research and to publish the highest quality research with evaluation, evidence and conclusions that are relevant to human resource management while engaging human resource management scholars and practitioners. Feedforward: Journal of Human Resource places a strong emphasis on both knowledge and practice, facilitating the exchange of ideas and discoveries on research issues. The journal is intended to give both an academic and practical focus, reflecting the trends, interests in on going human resource initiatives, phenomenon related to business human resource management.
Articles 5 Documents
Search results for , issue "Vol 1, No 1: April 2021" : 5 Documents clear
Pengaruh Kepuasan Kerja Terhadap Turnover Intention Cabin Crew Maskapai X dengan Organizational Commitment dan Intent to Stay Sebagai Variabel Mediasi [Effect of Job Satisfaction on Turnover Intention of Airline Crew on X Airline with Organizational Commitment and Intent to Stay as the Mediating Variable] Tantrianto, Yogie; Meilani, Yohana F. Cahya Palupi
Feedforward: Journal of Human Resource Vol 1, No 1: April 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i1.3414

Abstract

This study was conducted to determine the effect of job satisfaction on the turnover intention of airline crew on X airline with organizational commitment and intent to stay as the mediating variable. This study uses a quantitative method, using convenience sampling technique to determine the sample of airline X airline cabin crew throughout Indonesia who are still actively contracted and working for airline X, this airline is under the auspices of PT Lion Mentari Airlines. There were 85 cabin crew whose data were successfully collected through a questionnaire distributed on google form. The data that has been collected is processed with PLS SEM using program SmartPLS software. The results showed that job satisfaction has an influence on organizational commitment, organizational commitment has an influence on intent to stay, job satisfaction has an influence on turnover intention, and job satisfaction has an influence on turnover intention of airline crew cabin X with organizational commitment and intent to stay as the mediating variable. The managerial implication of this research suggests that airline X can make efforts to improve cabin crew job satisfaction in order to increase organizational commitment and intent to stay and reduce the turnover intention of cabin crew.BAHASA INDONESIA ABSTRACT:Penelitian ini dilakukan untuk mengetahui pengaruh kepuasan kerja terhadap turnover intention cabin crew maskapai X dengan organizational commitment dan intent to stay sebagai variabel mediasi. Penelitian ini menggunakan metode kuantitatif, dengan menggunakan teknik convenience sampling untuk penentuan sampel kepada para cabin crew maskapai penerbangan X di seluruh Indonesia yang masih aktif dikontrak dan bekerja di maskapai penerbangan X. Maskapai ini berada di bawah naungan PT Lion Mentari Airlines. Terdapat 85 cabin crew yang berhasil dikumpulkan datanya melalui kuesioner yang disebar dengan google form. Data yang telah dikumpulkan diolah dengan alat statistik PLS-SEM dengan program SmartPLS. Hasil penelitian menunjukkan bahwa kepuasan kerja memiliki pengaruh terhadap organizational commitment, organizational commitment memiliki pengaruh terhadap intent to stay, kepuasan kerja memiliki pengaruh terhadap turnover intention, dan kepuasan kerja memiliki pengaruh terhadap turnover intention cabin crew maskapai penerbangan X dengan organizational commitment dan intent to stay sebagai variabel mediasi. Implikasi manajerial dari penelitian ini disarankan maskapai X dapat melakukan upaya untuk meningkatkan kepuasan kerja cabin crew supaya dapat meningkatkan organizational commitment dan intent to stay serta mengurangi tingkat turnover intention dari cabin crew.
Hubungan Transformational Leadership Serta Peran Exchange Norm dan Communal Norm Terhadap Employee Voice Dalam Industri Swasta di Jabodetabek [Relationship Between Transformational Leadership and the Role of Exchange Norm and Communal Norm with Employee Voice in Private Industry in Jabodetabek] P.W., Maria Yolandita; Barry, Rinto Rain
Feedforward: Journal of Human Resource Vol 1, No 1: April 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i1.3761

Abstract

This study aims to determine whether transformational leadership, exchange norm, and communal norm have a positive relationship with employee voice. This study was shown to private employees of the banking industry with 133 respondents consisting of 98% male respondents and 2% female respondents. The instrument used for data collection is a questionnaire, which consists of 13 indicators. Testing of the questionnaire was carried out by means of a validity test which resulted in sig < α (0.000 < 0.05) and a reliability test which resulted in Cronbach's Alpha > 0.7. Furthermore, the tool used in analyzing the data is IBM SPSS 25. The results of this study reveal that transformational leadership has a positive relationship with exchange norm, transformational leadership has a positive relationship with communal norm, transformational leadership has a positive relationship with employee voice, norm exchange has a positive relationship with employee voice, and communal norm have a positive relationship with employee voice.
Pengaruh Social Capital dan Human Capital Terhadap Business Growth Pengusaha Perempuan di Jakarta dan Tangerang [Effect of Social Capital and Human Capital on Business Growth of Women Entrepreneurs in Jakarta and Tangerang] Hutabarat, Zoel; Dini, Shania Jusan
Feedforward: Journal of Human Resource Vol 1, No 1: April 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i1.3803

Abstract

The aim of this study is to examine the positive effect of social capital, human capital, reputational capital on business growth on women entrepreneurs in Jakarta dan Tangerang. Intangible assets are widely regarded as a key success factor for business growth in various countries. The growth of women's businesses in developing countries is still rare to find, but in recent years women have been seen to be more active in terms of entrepreneurship and business with women's ownership continues to grow to this day. This study uses a quantitative approach. The data collection technique in this study used an electronic questionnaire via Google Form, consisting of 31 indicators and the number of respondents was 201 respondents who are women and currently have businesses. The analytical method used in this research is SmartPLS 3.0, and in distributing the questionnaire, this study uses judgment sampling technique. The results of this study conclude that social capital has a positive effect on business growth, human capital has a positive effect on business growth, individual reputation capital has a negative effect on business growth, and organization reputational capital has a positive effect on business growth.
Talent Management Literature Review Singh, Rajesh Prettypal
Feedforward: Journal of Human Resource Vol 1, No 1: April 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i1.3804

Abstract

The concept of talent management has attracted most of the researchers’ attention in the recent years. In today’s business environment, talent management becomes one important source of competitive advantage that creates value for all companies. In the current economic downturn, there is a high demand for talent in the organizations. The aim of this study is to examine talent management process in organizations. This article is based on a review of the academic and popular talent management literatures. The paper focused by clarifying the definitions and the importance of talent management and what factors influencing the growth of talent management.
Shifting Orientation in Competition from Profit to People Quality: Influence of Service Quality, Product, Satisfaction on Customer Loyalty of a Fastfood Restaurant in Jakarta Fery, Fery; Sembel, Jacquelinda Sandra
Feedforward: Journal of Human Resource Vol 1, No 1: April 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i1.3820

Abstract

In fast-food industry, food quality and safety become pre-requisite to launch a fast-food restaurant. Thus, the players in this industry offer similar quality of food. This has caused a shift of the focus of competition in the industry from competing in the quality of product to the quality of human resources in serving customers. The aim of this study is to find out whether service quality, product, and satisfaction have any impact on customer loyalty. The study surveyed 30 respondents in the pre-testing and 170 respondents in actual data testing. SmartPLS3.2 software was used to process data, that was collected using questionnaire. Data processing was conducted using validity test, reliability test, multiple regression analysis and hypothesis testing. The test revealed that Service Quality is indeed an important variable to affect Customer Loyalty. The same result applied to Product and Satisfaction what also revealed positive effect on Customer Loyalty.

Page 1 of 1 | Total Record : 5