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Mahmud Al Athok
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athokm18@gmail.com
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Program Studi Manajemen Fakultas Ekonomi Universitas Surakarta (UNSA) Jalan Raya Palur Km 5 Surakarta Telp (0271) 825117
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Surakarta Management Journal
Published by Universitas Surakarta
ISSN : -     EISSN : 27154637     DOI : 10.52429
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Surakarta Management Journal (SMJ) diterbitkan oleh Program Studi Manajemen Fakultas Ekonomi Universitas Surakarta. Jurnal ini dijadikan media informasi tentang karya ilmiah di bidang manajemen dan bisnis baik hasil penelitian, kajian empiris maupun teoritis bagi akademisi, peneliti, dan praktisi. Jurnal ini diterbitkan dua kali setahun, yaitu pada bulan Juni dan Desember.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 6 Documents
 1 
Search results for , issue "VOLUME 2 NO. 2 DESEMBER 2020" : 6 Documents clear
ANALISIS PENGARUH HARGA DAN KUALITAS LAYANAN TERHADAP KEPUASAN MAHASISWA PENGGUNA GORIDE GOJEK DI KABUPATEN DELI SERDANG Armando, Rocky; Hendra, Hendra; Matondang, Vinsensius
Surakarta Management Journal VOLUME 2 NO. 2 DESEMBER 2020
Publisher : Universitas Of Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (985.892 KB) | DOI: 10.52429/smj.v2i2.481

Abstract

The development of business in the online transportation sector is in great demand by the public. In this case, the researcher conducted research on one of the online transportation companies, namely Gojek. This research aims to determine and analyze the effect of price and service quality on student satisfaction of Gojek goride users in Deli Serdang Regency. The type of research used is quantitative research. The sampling technique used is nonprobability sampling technique with accidental sampling approach. Data were collected using a questionnaire / questionnaire with a sample of 100 respondents. This study uses multiple linear regression analysis methods, and hypothesis testing is carried out using the T test and F test. The results of the study using the T test show that price (X1) has a positive  effect on student satisfaction (Y), while the quality of service (X2) has a positive and significant effect on student satisfaction (Y). This shows that the service quality variable (X2) has a dominant influence in influencing student satisfaction (Y). While the F test price (X1) and service quality (X2) simultaneously affect student satisfaction by comparing. And this can also be seen from the value of the Adjusted R Square, which is 0.665.
PENGARUH STRES KERJA DAN GAYA KEPEMIMPINAN TERHADAP KINERJA KARYAWAN BAGIAN OPERATOR PRODUKSI PT. JAMU AIR MANCUR Anggraeni, Della; Budiwinarto, Kim
Surakarta Management Journal VOLUME 2 NO. 2 DESEMBER 2020
Publisher : Universitas Of Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (844.743 KB) | DOI: 10.52429/smj.v2i2.538

Abstract

AbstractThis study aims to determine whether there is an influence between job stress  and leadership style variables on employee performance at PT. Jamu Air Mancur ‘s production operators sector. The population of this study were employees at PT. Jamu Air Mancur’s production operators sector. And the sample are 67 employees, using census techniques. The data collection method uses a questionnaire that is measured by a Likert scale. Data tested with: (1) data quality test consists of validity test and reliability Test (2) classical assumption test consists of Normality Test, Multicollinearity Test, and Heteroscedasticity Test, (3) Hypothesis Test consists of Descriptive Statistical Analysis, Analysis Multiple Linear Regression, F-Test, t-Test, and tested of Determination Coefficient.  The results showed that job stress has a significant effect on employee performance, leadership style has a significant effect on employee performance, and job stress with leadership style simultaneously influences employee performance.
PERBANDINGAN PERAMALAN (FORECASTING) MENGGUNAKAN ANALISA TEKNIKAL MOVING AVERAGE DAN FIBONACCI PADA PERGERAKAN TRANSAKSI GOLD (XAU) Trisilo, Rismanto Gatot; Christanti, Paramitha Lea; Aji, Ambyah Atas
Surakarta Management Journal VOLUME 2 NO. 2 DESEMBER 2020
Publisher : Universitas Of Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (854.523 KB) | DOI: 10.52429/smj.v2i2.522

Abstract

AbstractThe investment business currently attracts quite a lot of investors who transact on foreign exchange or forex, because it is quite high and fast to get profits, especially on the movement of XAUUSD or gold commodities, high volatility that attracts investors and investment managers to direct it to this commodity.With technical analysis using moving averages and Fibonacci in order to maximize large profits, so that research will compare the two at different time frames, and later investors can use it to become a guide for using these two technical analyzes and the result is that both can maximize profits by using MA rather than Fibonacci, the shortcomings of this study are not using fundamental analysis only with qualitative research methods. Hopefully this can help and future research can be directed to behavior finance.Keyword :Forex, Technical analysis, Gold, Moving Average, Fibonacci
PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS TERHADAP MAMBER SEKOLAH PAPAN BAITUL MUAMALAT PONDOK AL HIKMAH NGAWEN KECAMATAN BLORA DENGAN KEPUASAN SEBAGAI MODERASI Rohwiyati, Rohwiyati; Harsono, Mugi
Surakarta Management Journal VOLUME 2 NO. 2 DESEMBER 2020
Publisher : Universitas Of Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (829.735 KB) | DOI: 10.52429/smj.v2i2.542

Abstract

In this study the authors have a goal to determine the influence of service quality as seen of tangibles, reliability, responsiveness, assurance and emphathy for member loyality, as well as moderating satisfaction in the effect of service quality on loyalty. Hypothesis in this research are: Suspected the service quality as seen of tangibles, reliability, responsiveness, assurance and emphathy have significan effect to member loyality, and satisfaction moderatedthe effect service quality as seen of tangibles, reliability, responsiveness, assurance and empathy to mamber loyalty, but satisfaction not mederated the effect service quality as seen of assurance and empathy to mamber loyalty. The data needed in this study is the primary data obtained by questionnaire method from the sample of 59 respondents. Data analysis used in this research is multiple linear regression test, t test, F test and coefficient of determination test. The results of data analysis in this study can be concluded that the service quality as seen of tangibles, reliability, responsiveness, assurance and emphathy have significan effect to member loyality, and satisfaction moderated the effect service quality as seen of tangibles, reliability, and responsiveness to mamber loyalty, but satisfaction not mederated the effect service quality as seen of assurance and empathy to mamber loyalty.
PENGARUH PENGELOLAAN SEKTOR PUBLIK TERHADAP KINERJA DENGAN BERBAGAI FAKTOR MODERASI DI SATUAN KERJA PEMERINTAH DAERAH Handoko, Trio
Surakarta Management Journal VOLUME 2 NO. 2 DESEMBER 2020
Publisher : Universitas Of Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (430.901 KB) | DOI: 10.52429/smj.v2i2.413

Abstract

The measurement of public sector performance improvement (PSP) cannot be determined by just oneindicator, but it requires measurement of various collaborating indicators. After determining thecollaborative indicators, the implementation of PG is expected to increase. This research will usevarious PG indicators such as openness and accountability, political stability and absence of violence,government effectiveness, regulatory quality, rule of law, and corruption control in increasing PSP.The implementation of PG on PSP is applied to Regional Government Work Units (SKPD) in CentralJava with the moderating variables being environmental dynamics and human resource skills as controlvariables. Of the four PG elements have a positive effect on PSP, while the two variables of politicalstability and absence of violence and quality of regulations have no effect on PSP. All indicators ofenvironmental dynamics moderation have a positive effect on PSP, while control of HR skills can beused as their function.
PENGARUH KUALITAS JASA TERHADAP LOYALITAS NASABAH KREDIT (Studi kasus pada PT.BPR - BKK GROGOl) Marniyati, Sabar; Trisnowati, Juni
Surakarta Management Journal VOLUME 2 NO. 2 DESEMBER 2020
Publisher : Universitas Of Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (807.513 KB) | DOI: 10.52429/smj.v2i2.444

Abstract

This research aim to know the effect of service quality to customer loyalty with customer satisfaction in mediator variable in customer Banking in BPR – BKK Grogol.  The analysis in this research used multiple linear regression test,  t test, F test and determination coefficient test. The result of this research shown reliability,  responsiveness, assurance, empathy, and tangibles are positively effects to customer loyalty in model I and not significance in model II. Significance test value of  F = 0,000. That’s mean there are the effect simulating of reliability,  responsiveness, assurance, empathy, and tangibles to customer loyalty. The t t result only variable assurance and tangible to partial effect on customer loyalty. R2 test (determination coefficient) is 0,512. It means independent variables ability (reliability, responsiveness, assurance, empathy, and tangibles) in explaining dependent variable (customer loyalty) is 51,2%.

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