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Bayu Adhinata
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INDONESIA
Politicos: Jurnal Politik Dan Pemerintahan
Published by Universitas Warmadewa
ISSN : 27768036     EISSN : 27768023     DOI : 10.22225/politicos
Core Subject : Social,
Politicos: Jurnal Politik Dan Pemerintahan adalah jurnal ilmiah yang menerbitkan artikel orisinal berdasarkan pengetahuan, penelitian, dan penelitian terapan terkini serta perkembangan ilmiah terkini di bidang politik, pemerintahan, politik internasional, kebijakan, pemilu, partai politik, konflik, masyarakat sipil, dan terbuka untuk semua pendekatan metodologis dan penggunaan teoretis. Jurnal ini terbuka untuk akademisi, mahasiswa pascasarjana, praktisi, dan individu yang memiliki minat pada isu-isu sosial politik. Jurnal ini diterbitkan 2 kali dalam satu tahun pada bulan Maret dan September, naskah yang diajukan dan siap diterbitkan akan diterbitkan secara online secara bertahap dan versi cetak akan dirilis pada akhir periode penerbitan.
Articles 1 Documents
Search results for , issue "124-136" : 1 Documents clear
Monitoring and Evaluation Function of BPKN RI regarding Consumer Protection Issue in Housing Sector David, Celline; Wardhani, Keizahra; Putri, Salsabila; Isnaini, Salwani; Azmy, Ana Sabhana
Politicos: Jurnal Politik Dan Pemerintahan 124-136
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/politicos.4.2.2024.124-136

Abstract

The National Consumer Protection Agency of the Republic of Indonesia (BPKN RI) is a bureaucratic body derived from the Ministry of Trade that focuses on handling consumer problems in Indonesia. The paper further examines what makes the housing sector have a high level of complaints at BPKN RI, what types of complaints are filed by consumers and how the form of monitoring and evaluation functions within the scope of BPKN RI in solving problems given by BPKN RI to consumers. This research uses a qualitative method by conducting direct interviews with staff of the Advocacy Division of BPKN RI. The findings obtained are that the monitoring and evaluation of BPKN RI is quite optimal, especially for problems in the housing sector. The number of incoming cases had shown a high number due to the pandemic situation. BPKN RI's evaluation function runs quite well with the achievement of BPKN RI's recommendations being able to become the main basis for the formation of PUPR Ministerial Regulations to protect consumer rights in Indonesia.

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