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Niko Sudibjo
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INDONESIA
Jurnal Ketopong Pendidikan
Published by Universitas Pelita Harapan
ISSN : -     EISSN : 2798124X     DOI : -
Core Subject : Education, Social,
Education Social Sciences
Journal Ketopong Pendidikan (JKP) is a national journal managed by Master of Educational Technology Study Program, Universitas Pelita Harapan. Jurnal Ketopong Pendidikan focuses on the study of Educational Management and Leadership. Articles published in the Journal Ketopong Pendidikan cover original research, theoretical and empirical studies. Focus and Scope: Educational Management, Human Resource Management in Education, Organizational Behavior in Education, Strategic Management in Education, Financial and Accounting in Education
Arjuna Subject : Ilmu Sosial - Pendidikan
Articles 42 Documents
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Pengaruh Persepsi Tentang Kualitas Jasa Pendidikan dan Kepemimpinan Kepala Sekolah terhadap Kepuasan Peserta Didik di SMA XYZ Bogor Setiawati, Irene
Jurnal Ketopong Pendidikan Vol. 3 No. 2: December 2023
Publisher : Magister Teknologi Pendidikan Fakultas Ilmu Pendidikan Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/jkp.v3i2.10509

Abstract

Customer Customer satisfaction has become a crucial concern for many organizations, as it directly influences the sustainability and success of the business. Similarly, in the educational context, student satisfaction plays a vital role in determining a school’s reputation, competitiveness, and long-term development. Schools are expected to provide high-quality educational services and effective leadership to ensure that students’ academic and personal needs are met. This study aims to examine the influence of educational service quality and the school principal’s leadership on students’ satisfaction. The research was conducted at XYZ Christian High School in Bogor, involving 135 students as respondents. Using a quantitative approach, the data were analyzed with the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method supported by the PASW software. The findings reveal that students’ perceptions of educational service quality and principal leadership have a significant positive effect on their satisfaction. Furthermore, the study also found that the principal’s leadership positively influences students’ perceptions of educational service quality. These results suggest that effective school leadership contributes not only to better service quality but also to higher student satisfaction, which is essential for maintaining the school’s overall performance and competitive advantage.
Pengaruh Motivasi Kerja dan Kepuasan Kerja Terhadap Komitmen Organisasi Guru di SMPN XYZ Jakarta Pusat Ramayanthi, Indrika
Jurnal Ketopong Pendidikan Vol. 3 No. 2: December 2023
Publisher : Magister Teknologi Pendidikan Fakultas Ilmu Pendidikan Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/jkp.v3i2.10517

Abstract

National education system has to be able to guarantee improvement of education quality to overcome challenges found from lifestyle changes in local, national, and global level. Purpose of this research is to analyze influence of work motivation and job satisfaction to teachers’ organizational commitment at SMPN XYZ Central Jakarta. Work motivation and job satisfactionis assumed to increase teachers’ organization commitment at SMPN XYZ Central Jakarta. Research methodology used is quantitative method for analyzing influence of work motivation and job satisfaction of teachers to organization commitment at SMPN XYZ Central Jakarta. Regression analysis is a research to identify level of relation between two variables or more without changing, alternation, or manipulation on available data. Sample collected out of 30 teachers as research respondents by questionnaire inputs later become source of analysis. Research concludes there is significant influence between variable working motivation (X1) and variable organization commitment (Y) and also between variable Job Satisfaction (X2) to variable organization commitment (Y).

Page 5 of 5 | Total Record : 42

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