cover
Contact Name
sumani
Contact Email
jman@atmajaya.ac.id
Phone
+62215708815
Journal Mail Official
jman@atmajaya.ac.id
Editorial Address
Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya Jalan Jend. Sudirman No.51 Jakarta 12930
Location
Kota adm. jakarta selatan,
Dki jakarta
INDONESIA
Jurnal Manajemen
ISSN : 18296211     EISSN : 25974106     DOI : https://doi.org/10.25170/jm
Jurnal Manajemen is accredited SINTA 4 based on KEPUTUSAN DIREKTUR JENDERAL PENGUATAN RISET DAN PENGEMBANGAN KEMENTERIAN RISET, TEKNOLOGI, DAN PENDIDIKAN TINGGI REPUBLIK INDONESIA NOMOR 28/E/KPT/2019. Jurnal Manajemen contains research papers in the field of management science. This academic journal is published by the Faculty of Economics and Business, Atma Jaya Catholic University of Indonesia, Jakarta. First published in 2007 with the periods of publications 2 times a year, namely in May and November. The focus of this journal is the publication of research output in the fields of financial management, marketing management, human resource management, and operation management. However, the scope is not limited to these fields. Research from other fields relevant to management science can be published in this journal.
Articles 131 Documents
BUSINESS INCUBATOR MANAGER ROLES: A SYSTEMATIC LITERATURE REVIEW FROM LITERATURE BETWEEN 2001 - 2024 Syahputra, Wira; Agustina, Tri Siwi
Jurnal Manajemen Vol. 21 No. 2 (2024): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v21i2.6075

Abstract

Business Incubator already evolved from only providing resources, to becomes an places to develop the entrepreneur. This change makes a lot of task that should business Incubator provide and make managers roles more important than before. Even though, many research about the success of incubator an startup, but the roles of manager still need to be explored more. This systematic review aims to investigates the roles and the responsibilities of the business Incubator managers, their impact for the startup and incubator itself, and how can the managers align it with the long-term incubator goals. A systematic review conducted using PRISMA framework, and reported with the guidance of PRISMA2020 Checklist. Search from the publication that Examined incubator business manager published from 2001 -2024, From 129 article that found from the 129-article identified, 35 used for the final review. This Research found that Manager has a key role in facilitating mentees/incubates to access resources and networks, mentoring, and managing the incubator operations. Suggest the managers to become proactive for the success of the mentee/incubates. The study concludes that the role of incubator managers is crucial to fostering the entrepreneur, key factor for the success of incubator, it recommends for them to enhancing managerial roles to adapt on the dynamic environments.
Pengaruh PENGARUH JUMLAH KOMISARIS INDEPENDEN PADA NILAI PERUSAHAAN DENGAN EFISIENSI PERUSAHAAN SEBAGAI VARIABEL MODERASI: STUDI PADA SEKTOR PERBANKAN DI INDONESIA Prawirosaputro, Bima; Bimo, Irenius Dwinanto
Jurnal Manajemen Vol. 22 No. 1 (2025): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v22i1.6288

Abstract

This study aims to analyze the influence of the number of independent commissioners on company profitability with operational efficiency as a moderating variable. The study focuses on the banking sector in Indonesia listed on the Indonesia Stock Exchange for the years 2016-2020. The sample analyzed consists of 37 banks with 167 observations over 5 years. This study conducted hypothesis testing through panel data regression analysis processed using the STATA 17 statistical program. From the panel data regression analysis results, it can be concluded that the number of independent commissioners significantly positively impacts company profitability. It was also found that operational efficiency significantly moderates the relationship between the number of independent commissioners and company profitability.
STRATEGIC BUSINESS TRANSFORMATION AND CORPORATE SUSTAINABILITY: EXAMINING THE ROLE OF DYNAMIC AND DIGITAL CAPABILITIES Situmorang, Patar; Purba, John Tampil; Hariandja, Evo Sampetua
Jurnal Manajemen Vol. 22 No. 1 (2025): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v22i1.6577

Abstract

In today's dynamic and competitive business environment, organizations must continuously adapt to external and internal changes to achieve corporate sustainability. This study examines the influence of Business  Transformation (BT), Service Innovation Capability (SIC), and Service Delivery (SD) on Corporate Sustainability (CS), with Dynamic Capability (DC) as a mediating variable and Digital Transformation (DT) as a moderate factor. Employing Resource-Based View (RBV) and Market-Based View (MBV) theories, this study aims to explore how firms leverage internal capabilities and external market factors to drive long-term sustainability. A quantitative research design was applied, utilizing "This study employed Partial Least Squares-Structural Equation Modeling (PLS-SEM) to test the proposed hypotheses, utilizing data collected from 400 managers." and executives in the energy sector, with a focus on PT PLN (Persero). The findings confirm that BT, SIC, and SD positively influence CS, both directly and indirectly through DC. Furthermore, DT significantly moderates the relationships between BT, SIC, and SD with DC, indicating that digital adoption enhances firms' ability to adapt and reconfigure resources. The mediating role of DC was also supported, reinforcing its importance in linking strategic initiatives to sustainability outcomes. This study contributes to strategic management literature by integrating RBV and MBV perspectives while providing empirical evidence on DT as a catalyst for corporate sustainability. Practically, the results highlight the importance of firms investing in digital capabilities.", service innovation, and dynamic adaptation strategies to remain competitive. Future research should explore longitudinal effects and industry variations in digital transformation and sustainability practices.
INTERGENERATIONAL CONSUMER BEHAVIOR : A SYSTEMATIC REVIEW FROM 2001 UNTIL 2024 Santoso, Ignatius Hari; I Made Sukresna
Jurnal Manajemen Vol. 22 No. 1 (2025): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v22i1.6674

Abstract

This systematic literature review explores the evolving landscape of intergenerational consumer behavior by analyzing 35 peer-reviewed articles, which were published between 2001 and 2024. Using the PRISMA framework, this review identifies the key pattern, mechanism, and cultural context that shape the consumers’ preference across generational cohort. The findings reveal a significant shift from the traditional unidirectional influence toward a bidirectional dynamic influence, where the younger generation increasingly influences the household consumption, specifically in digital and lifestyle related product category. This review uncovers six thematic clusters: Brand Identity and Emotional Meaning, Direction of Influence, Cultural Orientation, Lifestyle and Product Category, Advertising and Media Exposure, and Peer and Family Interaction.
PENGARUH LAYANAN DIGITAL MARKETING BERBASIS MOBILE APPS DAN E-SERVICE QUALITY TERHADAP TINGKAT KEPUASAN YANG BERDAMPAK PADA LOYALITAS PELANGGAN Rediyono; Putera, Muhammad Tommy Fimi
Jurnal Manajemen Vol. 21 No. 1 (2024): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v21i1.5156

Abstract

The increasingly rapid development of technology provides quite significant changes in various spheres of life, including the economic and business sectors. One form of implication is the use of a digital marketing service strategy based on mobile apps and e-service quality which is oriented towards the level of customer satisfaction and loyalty. This research was\conducted using descriptive methods through a qualitative approach. The data used in this research is secondary data in the form of theoretical basis and empirical findings from previous research obtained through literature study. The conclusion that can be drawn from this research is that the application of digital marketing and e-service quality has a positive and significant effect on the level of customer satisfaction. Customer satisfaction is proven to have an influence on customer loyalty to make repeat purchases of a product or service.
PERAN PENGGUNAAN MEDIA SOSIAL TERHADAP LOYALITAS PELANGGAN DIMEDIASI KEPERCAYAAN PELANGGAN DAN KUALITAS INFORMASI Senjaliani, Verrent; Suwarno, Henky Lisan Suwarno
Jurnal Manajemen Vol. 21 No. 2 (2024): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v21i2.5563

Abstract

Currently, millennials have the highest expenditure in the fashion industry. There are several fashion brands that are often used by the Indonesian community, especially the Uniqlo brand, which is favored by Indonesians at the moment. The purpose of this research is to examine and analyze the role of social media usage on customer loyalty, mediated by customer trust and information quality, on a sample of Uniqlo consumers who seek product information through social media. This type of research is causal explanatory, with data collection using survey techniques and a questionnaire method with a total of 200 respondents and the help of SPLS. The results of this study indicate that the role of trust has a positive influence while information quality does not have a positive influence in mediating the effect of social media usage on customer loyalty.
TECHNOLOGY ADOPTION CHALLENGES AND MARKETING STRATEGIES FOR MSMES IN SURABAYA: A QUALITATIVE STUDY Adjeng, Monica; Handayani, Yuliasti Ika
Jurnal Manajemen Vol. 21 No. 2 (2024): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v21i2.5868

Abstract

The specific purpose of this study is that researchers want to see the readiness of the 14 MSMEs in Surabaya facing competition and their readiness for technology adoption, understanding of brands and product attributes. In terms of this technology, both in the use of machines, marketplaces as a means of buying and selling online and the use of social media as a means of promotion. Understanding brand attributes is also an interesting discussion because the brand is the identity of a product which must then be communicated to potential consumers. This research design uses phenomenology and qualitative study. While the sample selection in this study used a purposive sample, by conducting interviews and brief observations before conducting in-depth interviews using a semi-structured model. The ability of MSMEs in entrepreneurship determines business sustainability. In terms of technology mastery and branding. MSMEs have weaknesses in adapting to join e-marketplaces, financial and sales records, and not many have standardized packaging labels. The constraints of MSMEs are technical capabilities in using computers and their features, making financial reports, and simple sales reports. MSMEs are required to make more efforts to update simple managerial skills and have creativity so that their products have advantages and competitiveness.
ENHANCING GEN Z EMPLOYEES COMMITMENT THROUGH FLEXIBLE WORK ARRANGEMENTS, WORK-LIFE BALANCE, AND JOB SATISFACTION Nainggolan, Jonathan Christian Matthew; Purba, Sylvia Diana
Jurnal Manajemen Vol. 21 No. 2 (2024): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v21i2.6174

Abstract

This research was conducted with the aim of determining the effect of flexible working arrangements on organizational commitment with work life balance and job satisfaction as mediating variables in generation Z employees who work in Jakarta and its surroundings. In this research, the population used as the research object is generation Z employees or those with birth years from 1998 to 2009 who work in Jakarta and its surroundings. Apart from that, the purposive sampling method was used as a sample determination technique. The questionnaire distributed was in the form of a Google Form with the criteria for respondents being permanent employees who can or have worked with flexible working arrangements and have currently worked at the company for at least 1 year. 176 respondents were obtained and data processing was carried out using SMART PLS 4.0 software. The results obtained in this research are that Flexible Working Arrangement has a significant effect on Organizational Commitment, Work Life Balance, and Job Satisfaction. Job Satisfaction has a significant effect on Organizational Commitment and Job Satisfaction mediates the effect of Flexible Working Arrangements on Organizational Commitment. Meanwhile, Work Life Balance does not have a significant influence on Organizational Commitment and Work Life Balance cannot mediate the influence of Flexible Working Arrangement on Organizational Commitment.
ANALYSIS OF TRANSFORMATIONAL LEADERSHIP ON JOB SATISFACTION MEDIATED BY SOFT SKILLS DEVELOPMENT FOR MILLENNIAL EMPLOYEES AT THE AGD GOVERNMENT INSTITUTION Gerrin Djaya, Angela
Jurnal Manajemen Vol. 22 No. 2 (2025): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v22i2.6607

Abstract

The study aims to analyze the influence of transformational leadership mediated by soft development skills on millennial employee job satisfaction at the AGD Government Institution. The research method used was quantitative with survey techniques. Data collected from 100 millennial employees at the AGD Government Institution through questionnaires. The data analysis technique used is the Process Macro SPSS which was developed by Andrew Hayes to test the transformational leadership influence, the soft development skills on millennial employee job satisfaction. Research suggests that transformational leadership and soft development skills have a significant and significant impact on the job satisfaction of millennial employees. The findings suggest that transformational leadership and the development of soft skills are key factors in promoting millennial employee job satisfaction. The implications of this study are the importance of institutions implementing leadership transformation and developing millennial worker soft skills to increase their job satisfaction.  
INTERGENERATIONAL INSIGHT OF FRAUD INTENTION IN DIGITAL BANKING: WHAT MAKES CUSTOMERS GO ROGUE? Ali Maskur; Santoso, Ignatius Hari
Jurnal Manajemen Vol. 22 No. 2 (2025): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/jm.v22i2.6735

Abstract

This study investigates the factors influencing customers' intention to commit fraud in the context of mandatory digital banking, with a focus on intergenerational differences between Generation Y and Millennials. Guided by the Fraud Triangle Theory, the research explores how perceived opportunity, financial pressure, and rationalization contribute to fraud intention. A mixed-method approach was employed, beginning with in-depth qualitative interviews followed by a quantitative survey of 100 digital banking users in Indonesia. The constructions were validated through factor analysis, and the model was tested using Partial Least Squares (PLS-SEM). The findings reveal that perceived opportunity and rationalization significantly influence fraud intention, while financial pressure does not. Furthermore, generational differences do not moderate the relationships between the predictors and fraud intention. These results highlight the importance of improving digital system integrity and addressing ethical rationalizations to prevent fraud. The study contributes to a deeper understanding of consumer-initiated financial fraud in the digital age and suggests avenues for more targeted fraud prevention strategies.