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Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Published by Lembaga Pengembangan Kinerja Dosen
ISSN : 28278119     EISSN : 28097793     DOI : https://doi.org/10.55606/jurimea.v2i1
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi adalah untuk menyebarluaskan, mengembangkan dan menfasilitasi hasil penelitian mengenai Ilmu bidang Manajemen, Ekonomi Akuntansi, sebagai media bagi para dosen, guru, peneliti dan para praktisi dalam bidang Ekonomi dan Manajemen dari seluruh Indonesia, dalam melakukan pertukaran informasi tentang hasil-hasil penelitian terbaru yang telah dilakukan. Jurnal ini terbit bulan Maret, Juli dan November.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 281 Documents
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Pengaruh Kualitas Pelayanan dan Store Atmosphere Terhadap Kepuasan Konsumen Pada Cortans Koffie, Bangkinang Muhammad Ridho; Endang Sutrisna
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 6 No. 1 (2026): MARET : Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v6i1.1761

Abstract

In recent years, the café industry in Indonesia has experienced rapid growth. Changes in people’s lifestyles that are becoming increasingly dynamic, along with the rising interest in coffee consumption, have driven the expansion of coffee shops in various regions. This study aims to analyze the influence of service quality and store atmosphere on customer satisfaction at Cortans Koffie, Bangkinang. The research employs a quantitative approach with a non-probability sampling technique using purposive sampling, involving 100 respondents. The collected data were processed using SPSS version 25. The results of the study indicate that: (1) service quality has a significant effect on customer satisfaction, (2) store atmosphere has a significant effect on customer satisfaction, and (3 service quality and store atmosphere have a significant effect on customer satisfaction
Pengaruh Inflasi, Nilai Tukar dan GDP Malaysia Terhadap Ekspor Komoditas Lemak dan Minyak Hewan/Nabati Provinsi Riau Ke Malaysia Atila Ramadhanilla; Anthony Mayes; Ando Fahda Aulia
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 6 No. 1 (2026): MARET : Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v6i1.1763

Abstract

Riau Province is one of the five largest contributing provinces to Indonesia’s exports, with Malaysia serving as the primary destination country within ASEAN. Animal and vegetable fats and oils constitute the largest commodity exported to Malaysia. This study aims to examine the influence of inflation, the exchange rate, and Malaysia’s GDP on Riau Province’s exports of animal and vegetable fats and oils to Malaysia during the quarterly period of 2010–2024. The data used are secondary time-series data, and the analytical method employed is multiple linear regression using the Ordinary Least Squares (OLS) technique, with EViews 12 as a statistical analysis tool. The independent variables in this study include Riau Province’s inflation, the Rupiah–US Dollar exchange rate, and Malaysia’s GDP, while the dependent variable is Riau Province’s exports of animal and vegetable fats and oils to Malaysia. The partial results show that inflation has a positive and insignificant effect on these exports. The Rupiah–US Dollar exchange rate has a negative and significant effect, while Malaysia’s GDP has a positive and significant effect on Riau Province’s exports of animal and vegetable fats and oils to Malaysia. Simultaneously, the findings indicate that all independent variables collectively influence these exports
Strategi Desain Organisasi Klinik dalam Menghadapi Perubahan Global Felik Fernando Tanzil; Rinawati Rinawati
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 6 No. 1 (2026): MARET : Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v6i1.1767

Abstract

This study aims to explore the organizational design strategy of clinics in facing global changes that increasingly demand adaptability, efficiency, and service quality improvement. The research was conducted using a descriptive qualitative method through interviews with three clinic staff who provided in-depth insights regarding internal adjustments to technological, managerial, and human resource aspects. The data were analyzed thematically to identify patterns of organizational adaptation in clinical settings. The results indicate that clinics have begun to implement a more flexible organizational structure, encourage digital transformation in service delivery, and improve employee competence through continuous training. Furthermore, the study found that the ability to manage human resources effectively and integrate digital systems plays a central role in sustaining performance amid global change. The findings contribute to understanding how small- and medium-scale health organizations can redesign their structures to remain competitive and responsive to dynamic external environments. In conclusion, organizational design strategies that emphasize agility, digital integration, and participatory leadership can enhance the resilience and sustainability of clinical institutions.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Di Kantor Pos Kcu Solo Dirga Aji Saputra; Ari Susanti
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 6 No. 1 (2026): MARET : Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v6i1.1773

Abstract

Abstract: This study aims to analyze the effect of service quality on customer satisfaction at the Solo Main Post Office (KCU Solo). The background of this research is driven by the increasing competition within Indonesia’s logistics service industry and the need for service innovation in public institutions to adapt to the demands of modern customers. This research employs a quantitative method by distributing structured questionnaires to active users of postal delivery services. The collected data were analyzed using simple linear regression to examine the relationship between service quality and customer satisfaction. The results indicate that service quality is a key determinant of customer satisfaction, particularly in terms of reliability, responsiveness, and assurance. These findings affirm that improving service quality enhances customer trust and satisfaction toward postal services. The study provides managerial implications for PT Pos Indonesia to continuously improve service innovation, employee responsiveness, and facility convenience in order to maintain competitiveness in the era of digital transformation. Keywords: Customer Satisfaction; Service Quality; Postal Service; PT Pos Indonesia; SERVQUAL
Analisis Peran Lingkungan Kerja dan Gaya Kepemimpinan terhadap Kinerja Karyawan pada Divisi Produk Pakaian Pria Uniqlo Indonesia Pande Nanda Dwi Hyunita; Pebriansyah Pebriansyah
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 6 No. 1 (2026): MARET : Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v6i1.1795

Abstract

The success of employee performance is not only limited to the training and education they have, but also several aspects related to employee achievement and productivity are one of the keys to success that greatly influence company performance. This study aims to determine the role of the work environment and leadership style on employee performance in the men's clothing division of Uniqlo Indonesia. This study was conducted using descriptive qualitative research involving books, journals, and scientific articles relevant to the research conducted by the author. In addition, the author also conducted field observations to determine the application of leadership styles and employee performance in the men's clothing division of Uniqlo Indonesia. The results of the study indicate that there is a close relationship between leadership style and work environment on employee work productivity related to the application of Japanese culture which is disciplined and has loyalty to the company. The combination of factors related to the environment and leaders creates an efficient and adaptive work pattern related to market changes that occur.
Analisis Komprehensif Peran Human Resource Analytics Dalam Mendukung Efektivitas Pengambilan Keputusan Strategis Manajemen Sdm Pada Perusahaan Modern Vincensia Viona Sevori; Pebriansyah Pebriansyah
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 6 No. 1 (2026): MARET : Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v6i1.1798

Abstract

Perkembangan teknologi informasi dan digitalisasi telah mengubah paradigma pengelolaan sumber daya manusia (SDM) dalam organisasi modern. Salah satu inovasi yang berkembang pesat adalah Human Resource Analytics (HRA), yaitu penerapan teknik analisis data untuk mendukung pengambilan keputusan strategis dalam manajemen SDM. HRA memungkinkan perusahaan mengumpulkan, mengolah, dan menganalisis data karyawan secara sistematis untuk menghasilkan informasi yang relevan dan akurat sebagai dasar kebijakan manajerial. Melalui pendekatan ini, keputusan strategis yang diambil oleh manajemen tidak lagi hanya berdasarkan intuisi, tetapi berlandaskan pada bukti empiris yang dapat diukur dan diverifikasi. Penelitian ini bertujuan untuk memberikan analisis komprehensif mengenai bagaimana peran HRA mendukung efektivitas pengambilan keputusan strategis di bidang manajemen SDM. Metode yang digunakan dalam penelitian ini adalah studi literatur (literature review), dengan meninjau berbagai jurnal ilmiah, buku, dan publikasi akademik yang membahas konsep, implementasi, serta tantangan penerapan HRA dalam konteks organisasi modern. Hasil kajian menunjukkan bahwa penerapan HRA berpengaruh signifikan terhadap peningkatan efektivitas manajemen SDM, khususnya dalam hal rekrutmen, pengembangan karier, retensi karyawan, serta pengelolaan kinerja berbasis data. Selain itu, HRA juga berperan dalam memperkuat posisi strategis fungsi SDM sebagai mitra bisnis (strategic partner) yang dapat memberikan rekomendasi kebijakan berdasarkan bukti ilmiah. Namun, keberhasilan penerapan HRA sangat bergantung pada kesiapan organisasi, terutama dalam hal infrastruktur teknologi, kompetensi analitik praktisi SDM, dan budaya organisasi yang mendukung pengambilan keputusan berbasis data. Dengan demikian, integrasi HRA dalam sistem manajemen SDM menjadi langkah penting untuk meningkatkan daya saing perusahaan di era digital
Pengaruh Gaya Kepemimpinan Terhadap Kinerja Karyawan Pada Perusahaan Tambang di Kalimantan Timur Agsela Agsela; Pebriansyah Pebriansyah
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 6 No. 1 (2026): MARET : Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v6i1.1810

Abstract

This study aims to analyze the influence of leadership style on employee performance at mining companies in East Kalimantan. Leadership style is one of the important factors that can influence employee motivation, discipline, and productivity in achieving organizational goals. This study uses a quantitative approach with a survey method. Data were obtained by distributing questionnaires to 100 respondents who were employees of several mining companies in the East Kalimantan region. Data analysis was conducted using simple linear regression to test the influence of the leadership style variable (X) on employee performance (Y). The results showed that leadership style has a positive and significant effect on employee performance. This means that the more effective the leadership style applied by the leader, the higher the level of employee performance. This finding indicates that leaders who are able to apply participatory and transformational leadership styles can increase employee morale and commitment to the company. This study is expected to be a reference for mining company management in developing effective leadership strategies to improve human resource performance
Analisis Kualitas Kepuasan Konsumen Terhadap Pelayanan Ack Fried Chicken Mendoyo Komang Diah Ibnusuari; Pebriansyah Pebriansyah
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 6 No. 1 (2026): MARET : Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v6i1.1812

Abstract

ACK Fried Chicken is a fast food restaurant established on April 1, 2015, in Bali, by Mr. I Made Artana (Kompas.Com 12/20/2021). ACK offers a franchise partnership concept for people who want to open a business in the fast food industry, ACK can also help the community in fundraising efforts by exchanging bazaars that apply to all existing ACK outlets. This study aims to analyze and measure the level of consumer satisfaction with the quality of service provided by ACK Fried Chicken Mendoyo. This study uses a quantitative method with a descriptive approach. Data were collected by distributing questionnaires to 30 ACK Fried Chicken Mendoyo consumer respondents as samples. The independent variable (X) in this study is Service Quality, and the dependent variable (Y) is Consumer Satisfaction. Direct research was conducted by researchers on 10/20/2025 at the ACK Mendoyo outlet located on Jln. Denpasar-Gilimanuk, Ds. Pohsanten, Kec. Mendoyo, Kab. Jembrana, Bali. The results of the study showed that the majority of consumers (90%) stated that they were very satisfied, 8% were satisfied, and 2% were quite satisfied with the service of ACK Fried Chicken Mendoyo, indicating that the quality of service provided had met or even exceeded consumer expectations
Eksplorasi Persepsi Mahasiswa Kota Kupang terhadap Kualitas Produk dan Citra Merek dalam Membentuk Keputusan Pembelian Brand Fashion Lokal Andi Detia; Pebriansyah Pebriansyah
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 6 No. 1 (2026): MARET : Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v6i1.1813

Abstract

This research is motivated by the increasing consumer interest in local fashion products, which are able to compete with global brands. However, there are still doubts about the consistency of quality and brand image. The purpose of this study is to explore the perceptions of Kupang City students regarding the product quality and brand image of local fashion brands, and how both influence student consumer purchasing decisions. This study uses a descriptive qualitative approach with data collection conducted through in-depth interviews and observations. Informants were selected using a purposive sampling technique, involving five active students in Kupang City. The results show that product quality is a major factor in influencing Kupang City students' purchasing decisions towards local fashion brands, with a focus on aspects of material, comfort, and durability. Furthermore, brand image plays a role in forming initial perceptions and is a driving factor in purchasing interest, but its influence is highly dependent on consistent product quality. Digital media such as Instagram and TikTok serve as the main means in shaping brand image through social proof. This study also shows a shift in Kupang City students' consumption behavior from a hedonistic orientation to quality-based purchasing
Pengaruh Promosi dan Kemudahan Penggunaan Terhadap Repurchase Intention Pada Layanan Online Food Delivery Shopee Food Yang Dimediasi Kepuasan Konsumen Tiwik Mifsta Elfira; Nurhidayati Nurhidayati
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 6 No. 1 (2026): MARET : Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v6i1.1819

Abstract

This study aims to analyze the effect of Promotion and Ease of Use on Repurchase intention in the Shopee Food online food delivery service, mediated by Customer Satisfaction. Digital transformation has caused a significant shift in consumer behavior, increasing the reliance on practical and fast online food delivery services. The research employed an explanatory quantitative approach using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. Data were collected from 100 Shopee Food users in Semarang using a questionnaire based on a five-point Likert scale. The findings indicate that Ease of Use is the most dominant factor influencing Repurchase intention, both directly and indirectly through Customer Satisfaction. Promotion significantly affects Customer Satisfaction, but its direct influence on Repurchase intention is not significant. However, Customer Satisfaction acts as a crucial mediator, significantly reinforcing the influence of both Promotion and Ease of Use on Repurchase intention. This research provides theoretical contributions regarding the mediating role of customer satisfaction in digital services and offers practical strategies for optimizing user experience and promotional efforts to enhance customer retention for online food delivery platforms

Page 21 of 29 | Total Record : 281

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