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Contact Name
Trias Madanika Kusumaningrum
Contact Email
triaskusumaningrum@unesa.ac.id
Phone
+6282220117476
Journal Mail Official
jurnalbisma@unesa.ac.id
Editorial Address
G1 Building Floor 2 Journal Room Faculty of Economics and Business Universitas Negeri Surabaya Campus Ketintang Surabaya 60231
Location
Kota surabaya,
Jawa timur
INDONESIA
BISMA (Bisnis dan Manajemen)
ISSN : 19797192     EISSN : 25497790     DOI : BISMA (Bisnis dan Manajemen)
Core Subject : Social,
BISMA (Bisnis dan Manajemen) is a peer-reviewed and open access platform which focuses on business, management, and entrepreneurship. The aim of BISMA is to be a authoritative source of information on it’s focuses. The scope of BISMA are but not strictly limited to: strategic management, good corporate governance, business ethics, financial management, marketing management, human resource management, operational management, entrepreneurship, and small and medium entreprise
Articles 243 Documents
Pengaruh Asosiasi Merek Berdasarkan Fungsi Merek Produk Hand and Body Lotion Citra terhadap Loyalitas Merek di Surabaya Nindria Untarini
BISMA (Bisnis dan Manajemen) Vol. 3 No. 2 (2011)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (777.981 KB) | DOI: 10.26740/bisma.v3n2.p186-205

Abstract

The research has been conducted in order to investigate which brand association have strongest effects on consumer behavior. Some of these works only adpot a theoretical perspective, without performing an empirical test. Moreover, several of the empirical studies made analyzes the overall relation between brand association and consumer response, without considering the different dimensions of brand association. This research attempts to study the influence of brand associations based on the brand functions through the dimensions of guarantee, personal identification, social identification, and status on brand loyalty in the consumers willingness to brand rebuying, recommend it to others and pay a price premium for the brand. The research was aimed at users of Citra hand and body lotion brand in Surabaya that had bought Lee Cooper jeans maximum in the last six months at stores which sell Citra hand and body lotion product in Surabaya, based on the non-probabilistic purposive sampling. The method of analysis used is Correlation Canonical Analysis, which is part of multivariate analysis. The Primary data were processed using Statistica 6.0 program with 385 sample. The result show that canonical loading test for each canonical variate for both variable set (independent variable and dependent variable) have loading exceeding 0,5. This indicates a high degree of intercorrelation among brand associations based on brand function through dimensions of guarantee, personal identification, social identification, and status on bran loyalty in the consumers willingness to brand rebuying, recommend it to others, and pay a price premium for the brand. Based on, size of the weights, the order of contribution of independent variable to the first variate is guarantee (0,522), and the dependent variable order on first variate is willingness to brand rebuying for the brand (0,842). And from hypotheses test, the results show there is the influences of brand association based on function through the dimensions guarentee, personal identification, social identification, and status (partial and simultant) on brand loyalty in the consumers willingness to brand rebuying, recommend it to others, and , pay a price premium for the brand. Future research would also be interesting to conduct a comprehensive multicategori analysis in order to identify the relative importance of various brand functions in different product categories, the more various sampling techniques and more samples, and selection of other brands so that to represent all users jeans in Surabaya.
Pengaruh Job Instability terhadap Kinerja dengan Variabel Mediator Stres Kerja Karyawan Bank di Surabaya Siti Halimah; Dwiarko Nugrohoseno
BISMA (Bisnis dan Manajemen) Vol. 3 No. 2 (2011)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (393.498 KB) | DOI: 10.26740/bisma.v3n2.p206-217

Abstract

Since 2008 financial crisis, many banking service personnel have not only lost their confidence, but serious day by day.  To promote efficiency and have also caused unemployment rates to be more performance, some enterprises have taken the steps of reorganizing their enterprises, merging.  and even laying off their employeesto reduces manpower cost Therefore,  employment relationship between the staff and organization become more unstable and forecast with dificulty This research purpose are D to determine influence of job instabiliry toward job performance banking services personnel in Surabaya,  2)  to determine influence of Job instability toward job stress banking services personnel in Surabaya,  3)  to determine influence of job stress toward job performance banking serices personnel in Surabaya.  The sample in this study is banking services personnel of bank rating based on assets February 2010 in Surabaya is consisted of 50 respondents.  Sample decision used survey method.  Data analysis technique used Partial Least Square (PLS) by software SMART PLS and SPSS 13.0 From the results of the analysis note that 1)  there is significant influence between Job instability with job performance and has negative influence,  2)  there is significant influence between Job instability with job stress and has positive influence,  3)  there is significant influence between job stress with job performance and has negative influence 
Time Driven Activity-Based Costing : Konsep Akuntansi Manajemen yang Akurat dalam Menghadapi Lingkungan yang Dinamis dan Bisnis Global Hariyati Hariyati
BISMA (Bisnis dan Manajemen) Vol. 3 No. 2 (2011)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (793.74 KB) | DOI: 10.26740/bisma.v3n2.p218-230

Abstract

This paper describes how the concept of Management Accounting, particularly the time-driven activity-based costing (TD-ABC) can be applied in calculating the cost ) is realistic. Cost becomes a very important element in calculating the earnings and net earnings were reported. The errors in the calculation of cost (cost) would result in a pricing mistake. TD-ABC is a new concept of management accounting. The emergence of TD-ABC is expected to eliminate the vulnerabilities that exist on the concept of the previous concepts such as ABC. TD-ABC concept is usually applied to companies with sophisticated accounting information systems were applicable to the Company as at the Farm Bryon ranch., Corp and Small and Medium Enterprises. Therefore it can be said TD-ABC can be applied in a dynamic environment and globalisasi and shifting corporate objective function in order to satisfy customer demand management accounting to do more
Model Kepemimpinan Situasional Pada Perusahaan Keluarga ( Kasus UKM di Sentra Industri Wedoro Sidoarjo ) Sentot Imam Wahjono
BISMA (Bisnis dan Manajemen) Vol. 3 No. 1 (2010)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (931.044 KB) | DOI: 10.26740/bisma.v3n1.p1-14

Abstract

Small and Medium Enterprises (SMEs) in general, grow and develop from the bottom armed with the spirit of entrepreneurship.After survived and developed into a company, usually a family company that is driven by human resources that have a family linkage to each other. As a family company that emphasizes harmony, need a central figure as a leader capable of moving the company effectively. The effectiveness of leadership in family firms in the model of situational leadership is largely determined by the adjustment of the maturity of the employees with the leadership style practiced. In the event of compliance hence could be expected would be easy to achieve corporate objectives include achieving sustained earnings growth that is sustainable. One indicator of leadership effectiveness is the satisfaction and performance improvement. Indicated satisfaction with the feeling satisfied and happy under certain circumstances surrounding the employees' daily work, including: how leaders deal with employees, provide fringe benefits, providing a space of expression, and others. This research examines the relationship between leadership effectiveness with satisfaction. Leadership model using the situational leadership theory of Hersey-Blanchard. The results turned out to support the theory that there is a positive and significant relationship between leadership effectiveness and job satisfaction.
Analisis Segmentasi Psikografis dan Sensitivitas Harga Konsumen Rumah Makan di Kabupaten Sidoarjo Luxi Ika Lestari; Saino Saino
BISMA (Bisnis dan Manajemen) Vol. 3 No. 1 (2010)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (749.619 KB) | DOI: 10.26740/bisma.v3n1.p15-33

Abstract

Now, eat not just tool to fill up a stomach. Eat have been become lifestyle together with period development and culture hase been made of human. So, restaurant necessary to do exactly segmentatiom to develop marketing strategies more exact and specific for their product target on segmen that more specific of poppulation. Psychographic segmentation is kind of segmentation that intercorrelated with individual consumers mind, by exploring such factors as value, lifestyle, and cognitive component (Lowe and Worsley,2002) In this research psycographi segmentation just use value that have 18 indicators and lifestyle that have 6 indicators (Lowe and Worsley,2002). Technique that use to taken sample is non probability sampling. To make taken saple easier, researcher use intidental sampling. Data processing technique use validitas and reliabilitas while statistic analysis use factor analysis, cluster analysis, and ANOVA analysis. Psychographic segmentation that connected with price sensitivity have 4 segment are kekanak-kanakan (1225%), alpha sosializer (23,52%), konservatif (14,21%), optimiser (26,47%), self dominance (9,80%), statis (13,72%). There is found price sensitvity different on each segment where segment stick out, alpha sosializer segment is most sensitive, just the opposite segment that have low price sensitivity are optimiser segment and self domonance segment.
Analisis Kinerja Keuangan PT. BNI (Persero) Tbk Sebelum dan Sesudah Melakukan Seasoned Equity Offerings Nancy Ika Ervina; Musdholifah Musdholifah
BISMA (Bisnis dan Manajemen) Vol. 3 No. 1 (2010)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (735.479 KB) | DOI: 10.26740/bisma.v3n1.p34-48

Abstract

Seasoned equity offering (SEO) is done by public company which need seasoned loan to costing operational activities and invest.  Except to costing operational activities and invest a company, this offering can used to looking for seasoned loan to pay company loan. The aim of this study is to analyze financial performance of PT. BNI (Persero) Tbk before and after seasoned equity offering (SEO) with CAMELS (Capital, Assets Quality, Management, Equity, Liquidity, dan Sensitivity) measurement. This research represent descriptive which purposed to collect information about exist symptom.  This research is done in PT. BNI (Persero) Tbk. Ratio analysis are using Capital : CAR, Assets Quality : KAP1 dan KAP2, Earning : ROA dan BOPO, Liquidity : NCM to CA dan LDR, which later from the ratio can be explained its meaning. The conclusion of this research that financial performance PT. BNI (Persero) Tbk generally before seasoned equity offering (2006) is better than after seasoned equity offering (2008) which is in first period (January March), second period (April June), and third period (July September). Therefore in fourth period (October  - December) 2008, financial performance PT. BNI (Persero) Tbk is better than 2006.
Pengaruh Kualitas Layanan Jasa terhadap Word Of Mouth dengan Kepuasan Pelanggan sebagai Variabel Antara (Studi pada Biro Perjalanan Umum Rosalia Indah Surabaya) Deasy Prameswari; Anik Lestari Andjarwati
BISMA (Bisnis dan Manajemen) Vol. 3 No. 1 (2010)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (737.849 KB) | DOI: 10.26740/bisma.v3n1.p49-65

Abstract

Competition services company that happens in the present, especially the transport service which is services sectors that are consumed and have a huge impact on economic growth. To be able to withstand the competition, the company must continue to fix themselves to improving the quality of services to create customer satisfaction. One of the advantages which can be obtained by the company if the customer experience is the customer satisfaction will do the word of mouth. This study is conclusive research. The population in this study is the customer of General Travel Bureau Rosalia Indah Surabaya minimum 16 years old and have been using the services General Travel Bureau Rosalia Indah Surabaya at least twice. Samples taken as many as 158 people with accidental sampling technique. The measurement used is the questionnaire, and data were analyzed by Structural Equation Modeling. The results showed that the effect of variable services quality to customer satisfaction General Travel Bureau Rosalia Indah Surabaya amounted to 33.9%. The effect of variable customer satisfaction General Travel Bureau Rosalia Indah Surabaya against the word of mouth for 52.5%.
Pengaruh Store Image terhadap Persepsi Kualitas Private Label Carrefour œPaling Murah di Carrefour Golden City Mall Surabaya Inge Yunita Pramestya; Widyastuti Widyastuti
BISMA (Bisnis dan Manajemen) Vol. 3 No. 1 (2010)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (861.555 KB) | DOI: 10.26740/bisma.v3n1.p66-83

Abstract

Today the world has witness the birth of many retailers, it also making more and more private label are available that issues by the retailer itself. Because of that, the private label as the brand owned by a retailer is always connected to the Store Image of that retailer. In order to increase the quality of the private label, therefore the shop has to focus to increase the image from its store. The Store Image is depicted as the complex consumers perceptions from the different attributes or distinctive from a store. The Store Image itself is consisted of Service, Convenience, Quality, Selection/Variety, Price and Atmosphere. This research will be focuses on the influence of the store image against the quality of Carrefour private label œPaling Murah by the customers at Golden City Mall Carrefour Surabaya. The type of this research is a conclusive study uses causal research. The population of this study were men and women at least 17 years of age. The sample in this study are the customers of Golden City Mall Carrefour Surabaya that knowing Carrefour private label œPaling Murah as many as 115 respondents. Non probability sampling  technique  using  Purposive sampling way is used to determine the sample of this research. The data of this research analized by multiple linier regression analysis. The result of this research shows coefficient of determination 0,68, it means that there is an influence variable independent to dependent variable equal to 68% and the rest of 32% influenced by other variables outside this research. The most dominant variable in this research is brand awareness variable by t value of 6,109.
Pengaruh Persepsi Pelanggan tentang Bauran Pemasaran terhadap Loyalitas Penggunaan Ponsel Pasca Bayar Esia Surabaya Nindria Untarini
BISMA (Bisnis dan Manajemen) Vol. 3 No. 1 (2010)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (868.595 KB) | DOI: 10.26740/bisma.v3n1.p84-100

Abstract

This paper is analyzing the influence of marketing mix customer perception that feels and make scoring by post paid customer to ESIA cellular operator in Surabaya. Post paid customer as research object is active customer using their cell phone to become ESIA post paid customer in Surabaya. This research have to be done because understanding customer active is essential for keeping and protect them to switch another cell phone operator. This research purpose to watching carefully the perception about service of marketing mix that bargained by ESIA cellular operator to loyalty of using post paid customer cell phone. The variable in this research taking from Zeithaml and Bitner service marketing theory and Yazid adopt it (1999:21) and the composition7Ps are product, price, place, promotion, participant, physical evidence, and process. Analyze model adapted from Customer Behavior simple model by Assael (1984:11) with using multiple linear regression technique, F test and t test.  Base on analyze, can take a resume that marketing mix perception variable (cellular telecommunication service, price, facility ease, promotion, staff servicing, physical evidence, and administration process)  post paid ESIA customer feels influenced to using cell phone loyalty at ESIA cellular operator in Surabaya as significantly both of single test and simultaneous test. As a single test, this result can look at each of t test that always have score more than 1,6616. While as simultaneous test, can take a look of F test result is 51,611 that more than score of F table 2,127. From the result of analysis, knows that price of cellular telecommunication that charged to post paid customer have dominant influence to loyalty of cell phone used  post paid customer ESIA  in Surabaya. While, the variable of facility ease have very little influenced. Base on analyze, can take a resume that marketing mix perception variable (cellular telecommunication service, price, facility ease, promotion, staff servicing, physical evidence, and administration process)  post paid ESIA customer feels influenced to using cell phone loyalty at ESIA cellular operator in Surabaya as significantly both of single test and simultaneous test. As a single test, this result can look at each of t test that always have score more than 1,6616. While as simultaneous test, can take a look of F test result is 51,611 that more than score of F table 2,127. From the result of analysis, knows that price of cellular telecommunication that charged to post paid customer have dominant influence to loyalty of cell phone used  post paid customer ESIA  in Surabaya. While, the variable of facility ease have very little influenced.
Tingkat Persaingan pada Industri Tembakau dan Dampaknya terhadap Petani Tembakau (Studi Kasus Industri Tembakau Madura) Bondan Satriawan
BISMA (Bisnis dan Manajemen) Vol. 3 No. 1 (2010)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (873.189 KB) | DOI: 10.26740/bisma.v3n1.p101-111

Abstract

This study tries to explore the degree of competition in tobacco Industry in Madura. By doing so, this study examines the competition in all markets of the distributional levels of Maduras tobacco, from farmer to tobaccos final user. In addition, for every market of the distributional level, the discussion is focused on the competition among the sellers themselves, the buyers themselves and also the consequences for the sellers and the buyers in terms of price, strategic behavior and profit. Linear œStructure-Conduct-Performance (S-C-P) model is being used as the main framework in this study. Additionally, this study uses primary and secondary data. Furthermore, this study shows that in the upstream industry of tobacco, the degree of competition is almost perfect, and as it gets closer to the downstream industry of tobacco the degree of competition is close to monopoly. Hence, the closer  a firm to the upstream industry of tobacco, the profit is less, and as it gets closer to the downstream industry of tobacco, the profit is much higher, as well as its monopoly or market power. In turn, this condition is negatively impacting the tobacco farmer welfare as the upstream firm.