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The South East Asian Journal of Management
Published by Universitas Indonesia
ISSN : 19781989     EISSN : 23556641     DOI : 10.7454/seam
Core Subject :
The South East Asian Journal of Management (The SEAM) seeks to publish high quality, scholarly empirical research articles in management, strategic management, organization, entrepreneurship, operations management, human resource management, business and organization topics that test, extend, or build theory and contribute to management and organization practices in the South East Asia region. The SEAM strives to serve as a major vehicle for the exchange of ideas and research among management scholars within or interested in the South East Asia region. The SEAM is an open access journal that is published by Management Research Center, Department of Management, Faculty of Economics and Business, Universitas Indonesia.
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Articles 209 Documents
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Financial Literacy and Financial Performance of Small and Medium-sized Enterprises Yakob, Sajiah; Yakob, Rubayah; B.A.M., Hafizuddin-Syah; Rusli, Roslida Zalila Ahmad
The South East Asian Journal of Management Vol. 15, No. 1
Publisher : UI Scholars Hub

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Abstract

Research Aims: The study aims to examine the influence of financial literacy on the performance of small and medium-sized enterprises (SMEs) in Malaysia. Design/methodology/approach: The data were obtained from questionnaires distributed to 200 SME managers/owners. Multiple regression analysis was applied to test the influence of financial literacy on SMEs performance by controlling manager profile and SME-specific characteristics. Research Findings: Multiple regression results prove that financial literacy has a positive and significant impact on SMEs' performance. Managers/owners with financial literacy skills understand business-related financial concepts, including debt, savings, takaful, insurance, and investment, which ensure the good performance of their business. Theoretical Contribution/Originality: Similar research has been conducted outside Malaysia. However, there is a need to validate the financial literacy and SME performance relationship in the Malaysian environment due to differences in culture; ways of thinking; and legal, business, and political situations. These differences lead to different responses which then contribute to the way the effect of financial literacy on SME performance is explained. In addition, this study improves the consistency of the existing evidence on SME performance and expands the scope of the Resource-Based View (RBV) from the perspective of SMEs Research limitation & implications: Government agencies such as SME Corporation recognise the importance of financial literacy among entrepreneurs. Therefore, proactive efforts need to be accelerated to provide an adequate level of financial literacy among entrepreneurs. Furthermore, entrepreneurial finance can be introduced in formal and non-formal education to ensure that every layer of society enjoys the benefits regardless of their economic status.
Entering the Global Market: The Role of Work Autonomy and Individual Global Mindset as Antecedents of Innovative Work Behavior in Defining Employee Task Performance Pusparini, Elok Savitri; Aryasa, Komang Budi
The South East Asian Journal of Management Vol. 15, No. 1
Publisher : UI Scholars Hub

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Abstract

Research Aims: This study aims to highlights the role of innovative work behavior (IWB) in determining task performance. The main antecedents of IWB, namely work autonomy and individual global mindset, are discussed, as well as how these two key factors will detemine the degree of individual innovative behavior. Design/Methodology/Approach: This study uses a cross-sectional design with convenience sampling methods to collect primary data and Structural Equation Modelling (SEM) to test the hypothetical model and analyse the data. Research Findings: As many as 309 points of data were received; following screening and selection protocols, the final dataset consisted of 284 responses from employees in innovation center units of a leading ICT company in Indonesia. Findings of this study indicate a positive effect of work autonomy, individual global mindset, and task performance with regard to the mediating effect of IWB. Theoretical Contribution/Originality: This study contributes in defining the positive effects of work autonomy and individual global mindset on IWB and closing the gap regarding the role of IWB in mediating the effect of work autonomy and individual global mindset upon task performance. Managerial Implications in the Southeast Asian Context: As the local market is no longer sufficient to achieve further growth, competing firms need to enter the international or global market; this can be achieved through improved performance resulting from highly innovative behavior. Research Limitations & Implications: Limitations include the limited response rate due to the work-from-home policy during the pandemic, as well as generalizability issues. The current study invite further exploration in terms of the possibilities to elaborate more antecedents for innovative work behavior.
Export Performance of SMEs in Emerging Markets: The Role of Market Orientation, Learning and Trust Ismail, Md Daud; Isa, Mohd. Aswardi Md.
The South East Asian Journal of Management Vol. 15, No. 1
Publisher : UI Scholars Hub

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Abstract

Research Aims: This study investigates the mediating role of trust in explaining the effect of learning orientation and market orientation on the export performance of small and medium enterprise (SME) exporters in emerging markets. Design/methodology/approach: Survey data from 193 Malaysian SME exporters were used to test a series of hypothesised relationships. The sample was derived from the directory of the Federation of Malaysian Manufacturers, which consists of Malaysian wholly owned cross-industry manufacturing SMEs with 10-200 full-time employees. The instrument was developed using existing scales, and the research model was estimated using partial least square structural equation modelling. Research Findings: The findings reveal that trust is directly related to export performance. Learning creates dynamism in firms' processes and enables the utilisation of information in a way that allows firms to respond to the variability of customers' needs. Theoretical Contribution/Originality: This study contributes to theoretical development by highlighting the role of learning in the relationship between market orientation and trust between SME exporters and foreign importers. Managerial Implications in the Southeast Asian Context: Managers of small businesses in Southeast Asia should not be disconcerted by the smallness and limited resources of their firms. In an environment characterised by rapid market changes, SMEs must rely on dynamic capabilities to develop their competencies and leverage foreign partner resources. Research Limitations & Implications: First, the responses were mainly obtained from exporters. This is in contrast to a dyadic relationship, which concerns interactions between partners: exporters and importers. Second, this study is limited by its context, which is the manufacturing sector.
The Impact of Intellectual Capital Configuration on Diversification in Banking Industry: Evidence from Indonesia Aiyubi, Rangga Yusuf; Chalid, Dony Abdul
The South East Asian Journal of Management Vol. 14, No. 2
Publisher : UI Scholars Hub

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Abstract

Research Aims: This study aims to examine the impact of Intellectual Capital configuration on business diversification in Indonesian banking Industry Design/methodology/approach: This reseach employ panel data regression analysis, using data of 88 commercial banks in Indonesia druing the year of 2014 to 2019. Research Findings: The results of this study shows that Human Capital Efficiency and Structural Capital Efficiency affects the strategy of income diversification. While Capital Employed Efficiency affects the strategy of asset diversification. The results Theoretical Contribution/Originality: Previous research more focus on the effect of diversification on performance. Researche on how the internal capital of an organization affects the level of diversification in the banking industry is still limited. Using a country context where the banks are very heterogeneous (both in terms of size and intellectual capacity), this research can analyze how these differences affect the level of diversification. Managerial Implication in the South East Asian context: the aspects of human resources and internal processes greatly affect the diversification of banking products. Furthermore, diversification of bank assets will be strongly influenced by working capital, which is currently a concern for financial services authorities in some Asian countries. Research limitation & implications: The indicators used to measure intellectual capital in this study rely more on financial information in the financial statements. This indicator does not measure directly the intellectual capital of a bank organization.
Perception and Challenges of Select Higher Educational Institutions on its Role in the Technology Business Incubation in the Visayas, Philippines Ybañez, Adrian P.; Mendoza, Siegfried D.; Caintic, Cristina; Sabayton, Mae S.
The South East Asian Journal of Management Vol. 15, No. 2
Publisher : UI Scholars Hub

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Abstract

Research Aims: The present study aims to document perceptions and identify the challenges on the participation and role of technology business incubators (TBIs) of select academic institutions in Visayas, Philippines. Design/methodology/approach: It is quantitative-qualitative research, which utilized survey questionnaires and focus group discussion of twenty-five (25) key informants (KIs) from nine higher education institutions (HEIs) in the Visayas. KIs include key officials and faculty who handled research, technology transfer, business incubation, intellectual property, and/or technology licensing functions in their respective HEIs. Research Findings: All KIs were from state universities or colleges, and most KIs were female (64%), married (60%), and holders of a doctorate degree (72%). Results showed that most KIs had good knowledge of TBI operations and intellectual property rights, but acknowledged the need for developing capacities and facilities for the TBI operations. Theoretical Contribution/Originality: This study identified key challenges and concerns of the HEIs that can affect the implementation and operations of the TBI program in the Philippines which include the training needs of the faculty, lack of manpower and budget, and the sustainability of the facility/operation. The HEIs also need support from government agencies and non-government organizations. Managerial Implication in the South East Asian context: TBI can help in the improvement of the country's innovation index, technopreneurship, and value creation. Philippine HEIs should consider the cost and sustainability of setting up TBIs as well as how they benchmark their activities against other Southeast Asian countries. Research limitation & implications: Although the sample appears to be limited, data was collected from key HEI managers and decision-makers. Therefore, this study can still provide insights for current and prospective TBIs to help address common concerns and formulate policies and strategies for the operations and sustainability of the program in their respective HEIs.
Digital Leadership as a Resource to Enhance Managers’ Psychological Well-Being in COVID-19 Pandemic Situation in Indonesia Dewi, Rany Komala; Sjabadhymi, Bertina
The South East Asian Journal of Management Vol. 15, No. 2
Publisher : UI Scholars Hub

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Abstract

Research Aims: The digitalization of work forced by the coronavirus disease (COVID-19) pandemic has led to excessive job demands that might reduce psychological well-being. Hence, this study aims to explore the relationship between digital leadership and psychological well-being during the COVID-19 pandemic situation. Design/Methodology/Approach: A total of 1,899 managers participated in this study. A logistic regression analysis was performed to test for associations between well-being and digital leadership skills. Research Findings: The results show that as a unidimensional variable, digital leadership is a strong predictor of psychological well-being. However, as a multidimensional variable, the digital leadership – skill dimension has significant and positive effects on psychological well-being, whereas the digital leadership – attitude, competences, and behavior dimension does not have a significant effect on psychological well-being. Theoretical Contribution/Originality: As a multidimensional variable, digital leadership has a partial effect in determining psychological well-being. Managerial Implication in the Southeast Asian context: Improving digital leadership does not guarantee that psychological well-being will improve. However, specifically improving the digital leadership – skill dimension will considerably influence the likelihood of having high psychological well-being. Research Limitation & Implications: The slightly low, but still acceptable, Cronbach’s alpha coefficient on the digital leadership – attitudes, competences, and behavior dimension scale may improve on adding more items. Since the study participants were from one organization and one country, future studies could include several organizations and countries to enrich the findings.
The Effect of Perceived Product Quality, Brand Personality, and Loyalty on Brand Switching Intention of Technological Products Hanifati, Lidya Nur; Salehudin, Imam
The South East Asian Journal of Management Vol. 15, No. 2
Publisher : UI Scholars Hub

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Research Aims: Laptops are essential in people's everyday lives. Since laptop utilization has been very high during the COVID-19 pandemic because of the restrictions imposed by the pandemic, many laptop manufacturers have made efforts to drive consumers to switch to their laptop brands. The main objective of this research is to examine how perceived product quality, brand personality, and loyalty affect brand switching intention. Design/methodology/approach: The data were collected online from 216 consumers. Structural Equation Modelling (SEM) was employed to analyse the data. Research Findings: The result demonstrates that perceived product quality, brand personality, and loyalty have both direct and indirect negative effects on consumers' switching intention. It is revealed that variables play a pivotal role in consumers' evaluation of laptop products and their subsequent switching intention. Theoretical Contribution/Originality: There is currently a dearth of studies testing the impact of brand personality dimensions on consumer brand identification, perceived product quality, loyalty, and switching intention. Our findings provide more insight into switching intention as a means to achieve a competitive edge in global laptop shipments during the Covid-19 pandemic. Managerial Implications in the South East Asian context: This study can serve as a comprehensive guideline for businesses to position their brands successfully to reduce any consumer switching intentions affecting their products. However, consumers' perspectives on brand personality with a laptop product affect their critical evaluations. Global laptop manufacturers should leverage brand personality to engender positive consumer evaluation and reduce switching intention. Research Limitations & Implications: Other factors beyond the scope of the research, such as brand-related factors, have many different inherent attributes (e.g., specifications, functions, designs, prices, and advancements) whose influence on switching intention needs to be considered in future research.
Categorizing Taxpayers: A Mixed-Method Study on Small Business Tax Compliance in the Philippines Angeles, Imelda T.
The South East Asian Journal of Management Vol. 15, No. 2
Publisher : UI Scholars Hub

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Abstract

Research Aims: The purpose of this study is to determine the underlying reasons behind the management’s tax compliance and non-compliance decisions. Design/methodology/approach: This study employed a mixed-method research approach in which the scale observations of taxpayers’ tax compliance practices and the taxpayers' lived experiences and perspectives about tax where integrated. The quantitative approach utilized binary logistic regression, and the qualitative approach used thematic and joint-result analyses. Research Findings: The integration of the two research methods revealed three distinct types of taxpayers: impulsive, reflective, and active. The result indicates that the taxpayer's compliance behavior may have an effect on the sustainability of the country's firms, implying that the taxpayer's compliance behavior may manifest in management practices and governance. Theoretical Contribution/Originality: The study's development adds to the body of knowledge of the three types of taxpayers who rationalize their tax compliance and non-compliance. These taxpayers’ characteristics are a meta-inference of the effect of tax filing experience and tax morale, and the taxpayers’ emerged attitudes substantiated by their perspective on tax. Managerial Implications in the Southeast Asian context: Tax evasion may be a symptom of a larger issue with public finance, law enforcement, organizational architecture, or an organization's ethical standards. A complying owner or management exhibits ethical ideals in their business practices. Taxpayers' ability and willingness to comply with tax regulations will afford management with more opportunities to attract more investors and partners because of ethical and good governance practices. Research limitations and implications:The mixed-method approach elucidates why taxpayers have diverse motivations for tax compliance. This study adds to the literature a new perspective on tax compliance.
The Impact of Achievement Motivation on Organizational Capabilities and Firm Performance in the Creative Industry Context Tanjung, Immanuel Billy; Musa, Soebowo
The South East Asian Journal of Management Vol. 15, No. 2
Publisher : UI Scholars Hub

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Research Aims: This paper aims to validate achievement motivation (AM) as a possible cause of the issues faced in the Indonesian creative industry context and establish a possible relationship between variables comprising organizational capabilities and organizational performance. Design/Methodology/Approach: This paper is a confirmatory study that uses a quantitative approach utilizing an online survey/questionnaire. The study examines 214 valid respondent survey answers from invited respondents from the Indonesian creative industry via email and social media platforms. Research Findings: This paper provides empirical validation of the hypotheses that AM is positively related with organizational capabilities and that those capabilities are positively related to firm performance (FP). This paper confirms past research findings regarding the relationships between the variables. Theoretical Contribution/Originality: This paper extends the research on AM to the organizational level and analyzes its relationships with organizational capabilities and FP in an integrated fashion. Managerial Implications in the South East Asian Context: This paper reveals AM as the possible true cause of the issues faced by the creative industry in Indonesia. Managers and government actors seeking to improve the industry should consider the AM of the workforce. Research Limitations & Implications: The limitations of this study are that the resulting analysis is limited to affirming past research on the variables and that this is a cross-sectional study with a specific research context; which implies that the results of this study only represent the condition at the specific point in time the research is conducted.
­The Effect of Work-based Benefits and Demand on Engagement and Well-being as Mediated by Work-University Facilitation and Conflict Among Working Students in Indonesia Sinaga, Iin Yessica Putrilima; Rachmawati, Riani
The South East Asian Journal of Management Vol. 15, No. 2
Publisher : UI Scholars Hub

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Abstract

Research Aims: This study uses a depletion and enrichment model to examine the effect of role conflict whereby work-based benefits and demands on a person’s first role (workers) influence facilitation and conflict on their second role (university student), and influence the students’ engagement and well-being. Design/methodology/approach: This research tested whether facilitation and conflict acted as mediators between benefits and demands with engagement and well-being. The hypotheses were tested using 290 respondents (63.4% were female with an average age of 23.4 years) who were working while studying. Research Findings: The results suggested that benefits were associated positively with facilitation; demands were associated with more conflict; and facilitation was associated with engagement and well-being. Theoretical Contribution/Originality: This study supports the enrichment model that the first role will energize and facilitate students in the second role, and influences engagement and well-being. Whereas in the depletion model, demands have a positive influence on conflict, but do not have a negative impact on the engagement and well-being. Managerial Implication in the South East Asian context: This study shed lights on understanding that working while studying has its own benefits. The experience at work can become an asset to carry as students enter the full-time job market while accelerating their launch into full-time career. Research limitation & implications: Due to time constraints, the researchers only examined the relationship between variables, while previous research tested the dimensions contained in the variables. Most respondents come from universities located in Java and less is known about the experiences of working students in other islands.

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