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Jurnal Teknik Industri

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Published by Universitas Muhammadiyah Malang

ISSN : 19781431 EISSN : 25274112 DOI : -

Core Subject : Economy, Science, Engineering,

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering

Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen

Articles 717 Documents

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Quality Of Service pada Jaringan Multi Protocol Label Switching Irfan, Muhammad; Syafa'ah, Lailis
Jurnal Teknik Industri Vol 10, No 2 (2009): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No2.142-149

MPLS is a work plan that was given by IETF to repair work performance of IP network. Label switching label using forwarding mechanism which has connection orientedÂ characteristic make this technology become routing technology for future guarantec QoS with better service level. This isÂ supporting using a protocol signals for TE-MPLS to maximize network performance balancing the network stressing with distribution that fixed on classes, queuing, and traffic schedule. This research is an analysis of TE-MPLS mechanism to design MPLS network with RSVP-TE daemon that is called emulator MPLS. This analysis used generating 2 different kinds of protocol traffic, UDP, and TCP. The measurement could be concluded that there was an efficience of MPLS network in group joint of protocol UDP network about 18,6 % for channel that is similar with traffic 2 KBRS, 3,4 %, 1,5 %, and 5,6 % for channel similar with traffic 4,8 and 16 KBRS for flow variation of MPLS network data increase 464,2 %, 479,5 %, 518 %, and 2638,5 % for each channel. The time that was needed for TCP protocol transmition of MPLS network showed efficiency 2,9 % and bit rate of MPLS increase about 0,66 %.

Optimasi Waktu Pelayanan Terminal Purabaya dengan Pendekatan Entropi Maksimum Kuswandi, Imron
Jurnal Teknik Industri Vol 9, No 1 (2008): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Â The main purpose in queue case was achieving equilibrium between service fees and the fees caused by the available waiting times. This case also happened on the queue system at Purabaya Terminal, Surabaya. In the one hand, the exceed service capacity preparation will cause the queue time. On the other hand, the less service capacity preparation will cause the bigger losses must be guaranteed by bus businessman because of not carrying a number of passengers. Cases at Purabaya Terminal were really general queue cases that can be solved by using the available queue theory. But which methodologically there were problems from the queue theory that has been available, in the queue theory that has been available frequently is less able to give real situation image from the observed system. This case was indicated by the happening several assumptions about the available probability distribution of certain system state in which this case will limit the real condition from the observed system. Because the conventional approach has weaknesses, this research used entropy approach. The entropy approach enables to handle the queue system by arrival rates which spread generally. Then, by entropy approach, it can be determined the optimal capacity service for the fast and limited bus armadas as follows: West Line I = 17 minutes 17 seconds, West Line II = 14 minutes 43 seconds, South Line = 13 minutes 21 seconds, East Line = 12 minutes 37 seconds, Madura Line = 2 hours 19 minutes, and Semarang Line = 1 hours 47 minutes.

Penggunaan Uselearn Sebagai Metode Evaluasi Usability untuk E-Learning Restuputri, Dian Palupi; Mufti, Wahyu Fitrianda
Jurnal Teknik Industri Vol 15, No 2 (2014): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

This study aimed to evaluate E-learning using uselearn method. Uselearn is usability assessment method to assess E-learning from variable quality and usability. The questionnaire was given to 101 participants. The participants were given a questionnaire according with 12 dimensions of uselearn. Structural Equation Modelling (SEM) was used to validate the result of quantitative statistic. The results obtained after processing the data using SEM formed 10 new usability dimensions namely Consistency and Functionality (CF), Error Prevention (EP), Visibility (VIS), Flexibility (FLEX), Accessibility (AC), Memorability (MEMO), Completeness (COM ), Reducing redundancy (RR), Interactivity, Feedback and Help (IFH), and Assessment Strategy (AS). From the analysis obtained the lowest usability index values for the dimensions of Interactivity Feedback and Help (IFH), Reducing redundancy (RR), Completeness (COM) and Error Prevention (EP). Improvements that can be done is to improve the appearance of the icon and menu additions, as well as setting the E-learning website.

Perencanaan Strategi Pemasaran Dengan Metode Multidimensional Scalling Dan Quality Function Deployment Robbika, Aulia Asa; Baroto, Teguh
Jurnal Teknik Industri Vol 17, No 1 (2016): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Modern market is growing in Indonesia. In its development, the company strives to provide the best to be superior to existing competitors. Supermarket Lion Superindo is one of the supermarkets in the city of Malang, based on observations, it is known that people are still not familiar with the supermarket, so this study aims to find out what attributes required by customers, the position of the supermarket today and how where to plan the right marketing strategy to increase consumer loyalty. Positioning the company carried out using the method of Multi dimensioanl Scaling, so that itâ€™s known that a competitor who has a lot of similarities with Lion Superindo is Giant Kawi and Loka, attributes that are considered good is the price, while the attributes of a product, place, promotion, employee, service and physical evidence still needs to be repairs / improvements. Planning strategies using Quality Function Development, this method of translating the 19 attributes that consumers desire into 28 technical response given the enterprise, so strategies are made will be in accordance with what consumers need. From planning conducted found 3 strategies that will be proposed is increasing the quality of products and services, pengembanga innovation to the concept of supermarkets and increased media information and promotional activities to consumers.

The Discrete Particle Swarm Optimization Algorithms For Permutation Flowshop Scheduling Problem Amallynda, Ikhlasul
Jurnal Teknik Industri Vol 20, No 2 (2019): August
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

In this paper, two types of discrete particle swarm optimization (DPSO) algorithms are presented to solve the Permutation Flow Shop Scheduling Problem (PFSP). We used criteria to minimize total earliness and total tardiness. The main contribution of this study is a new position update method is developed based on the discrete domain because PFSP is represented as discrete job permutations. In addition, this article also comes with a simple case study to ensure that both proposed algorithm can solve the problem well in the short computational time. The result of Hybrid Discrete Particle Swarm Optimization (HDPSO) has a better performance than the Modified Particle Swarm Optimization (MPSO). The HDPSO produced the optimal solution. However, it has a slightly longer computation time. Besides the population size and maximum iteration have any impact on the quality of solutions produced by HDPSO and MPSO algorithmsÂ

Analisis Kelayakan Investasi Perbaikan Kualitas Pelayanan Di AJB Bumi Putera 1912 Cabang Sidoarjo Ngatilah, Yustina; Parwati, C. Indri
Jurnal Teknik Industri Vol 12, No 2 (2011): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Customer satisfaction is the main thing that must be considered by every company, both service and production, so customers do not switch keperusahaan competitors, and customer satisfaction always changing according to the era or the era of human development. In terms of customer satisfaction that this changing, we need quality improvement program. This study used the method ROQ (Retrun On Quality), namely, the methods used for decision making will improve the quality of the proposed program, can be used or not. ROQ very to influence by the amount of customer satisfaction, customer retention and cost of the proposed program of quality improvement. In determining the quality improvement program proposal, use graph mapping IP From research result shows an increase in customer satisfaction and customer retention, each of which is 80.41% to 81.22% and 24.56% to 28.56%, which reached the stage These proposals deserve diimpelementasikan quality improvement program. By using the data market growth, market share data, the average benefits agents and the interest rate at the time of planning time, then the calculation can be done ROQ.ROQ calculations, requiring the calculation of NPV, NPV0, NPVAS conducted as a planning horizon of 5 periods ahead. From the calculation results, obtained NPV Rp.152.636.602.289, 00; NPV0 for Rp.145.407.658.197,00; and NPVAS of Rp.3.573.189.670, 00; so ROQ value of 2.0231. The result was states that the proposal is feasible quality improvement program to be implemented, until rate reached 46.457%.

Peningkatan Efisiensi Variabel-Variabel Kritis pada Unit Gawat Darurat dengan Pendekatan Data Envelopment Analysis Supriyanto, Hari
Jurnal Teknik Industri Vol 8, No 2 (2007): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Health represent essential requirement these days. For that on duty in charge have to have yardstick to know efficiency ;level and health service productivity. Measurement of efficiency as productivity index must be done objectively, so that result of measurement can be made input to progress of health of society. Target of research was to make a model assessment of efficiency in order to determination of productivity every health service and determine repair plan to inefficient service. Problem solving used Data model of Envelopment Analysis (DEA) approach. DEA was used to measure productivity and efficiency with input multi and of multi output. With existence of real correct measurement - objective correctness, expected will give instrument to Health department to give satisfaction to wide [of] society. From result of data processing, will be obtained value of technical efficiency for the each Decision Making Unit (DMU) was less efficient, and some repair goals which must reach. Stipulating of peer of group to less efficient DMU will give direction to repair program.

Analisis Variabel Yang Memengaruhi Pertumbuhan Dan Peningkatan Daya Saing Industri Amplang Samarinda Isharyani, Muriani Emelda; Ananta, Muhammad Yuda; Kuncoro, Deasy Kartika Rahayu
Jurnal Teknik Industri Vol 15, No 1 (2014): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Several problems occurred in amplang industry of Samarinda insists on discovering indicators and factors affecting the growth and improvement of amplang industryâ€™s competitiveness of Samarinda. Identification and analysis are done by using Structural Equation Modelling (SEM) method toward indicators and factors of Diamond Porter model. The results of this research indicates that all indicators that compose and build each factor of Diamond Porter model literally have a positive and significant correlation to each factor. Each indicator evidently influences positively and significantly on the growth and improvement of amplang industryâ€™s competitiveness of Samarinda. Moreover, factors of Diamond Porter model positively and significantly evidently influence to the growth and improvement of amplang industryâ€™s competitiveness of Samarinda. Based on the influential factors and indicators, it can be identified thatÂ condition & resource and capital resource availability are the most influential factor and indicator on the growth and improvement of amplang industryâ€™s competitiveness of Samarinda.Â

PENGENDALIAN SAFETY STOCK GUNA MEMINIMALKAN BIAYA PENYIMPANAN MELALUI PENDEKATAN SISTEM KANBAN SEBAGAI PENDUKUNG SISTEM PRODUKSI JUST IN TIME Wiwi, Umar; Kristinawati, Eti
Jurnal Teknik Industri Vol 3, No 2 (2002)
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Based on ultimate goal of each company in gaining maximum profit with minimum total cost then one of alternative should be done in achieving this goal is avoiding excessive raw material stock resulting in high storage cost. The object of this research is CV. Pabrik Mesin Guntur Malang,an industrial water pumpcompany which is having difficulty in controlling raw material stock so that it often experiences abundant stocks.So,the problem is how to make stock controli n order to reduce stocks a mount that will result in storage cost reduction. Production S ystem Just in Time applying Karban system, that has been being implemented this far by Toyota Motor Corporation, Japan, is proposed to be implemented in that company as well in order to reduce prevailing inefficiency result from this existing problem. By applying Kanban system as support for the Production System Just in Time, it is shown that the system is capable in reducing stocka mount by 77.56%f or GTR type water pump and 89.59% for GTO type water pump. While reductions of storage cost achieved are78.99% for GTR type water pump and 90.45% for GTO tlpe water pump

Evaluasi Supplier Bahan Baku Plat Besi Dengan Menggunakan Metode Analytical Hierarchy Process Dan Taguchi Loss Function Khoiro, Wildatul
Jurnal Teknik Industri Vol 16, No 1 (2015): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

PT. Lamongan Marine Industry is a manufacturing company that produce large ships. The company have contracts with four suppliers of iron plate. In cooperation with these suppliers, they unable to meet the quality standards for iron plate is a measure of the thickness of the thick 45 mm. Material defects from suppliers thickness is less the limit set by the company is 0,3 mm â€“ 0,5 mm. Process evaluation of the suppliers performed to look for suppliers that meet the criteria of the company. In this study, supplier evaluation process is carried out using Analytical Hierarchy Process (AHP) and Taguchi Loss Function (TLF). AHP for wighting each of criterian, while TLFÂ for calculating loss function each of supplier. Criterian of the supplier evaluation are price, quality, delivery, underweight, availability, payment system, guarantee policy and repair service, with wight for each criterion are 6%, 6%, 8%, 15%, 17%, 13%, 8% and 26%. The results showed that the best supplier that meets the company criteria is a supplierÂ PT. Biz Fitting with loss Rp. 1.140.973.

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Sugeng Santoso

Contact Email sugeng.santoso@mercubuana.ac.id

Phone +6282132044774

Journal Mail Official ti.jurnal@umm.ac.id

Editorial Address Departement Industrial Engineering University of Muhammadiyah Malang Jl. Tlogomas No 246 Malang

Location Kota malang, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

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Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Sugeng Santoso

Contact Email
sugeng.santoso@mercubuana.ac.id

Phone
+6282132044774

Journal Mail Official
ti.jurnal@umm.ac.id

Editorial Address
Departement Industrial Engineering University of Muhammadiyah Malang Jl. Tlogomas No 246 Malang

Location
Kota malang,

Jawa timur

INDONESIA