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Return : Study of Management, Economic and Bussines
Published by PT. Publikasiku Academic Solution
ISSN : 29640121     EISSN : 29633699     DOI : 10.57096
Core Subject : Economy,
Economics, Econometrics & Finance
The Journal RETURN is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published monthly by PT. Publikasiku Academic Solution. The Jurnal RETURN provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal which can be examined empirically. The journal publishes research articles covering all aspects of social sciences, ranging from Economic, management and Bussines. Published articles are articles from critical and comprehensive research, studies or scientific studies on important and current issues, or reviews of scientific books
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 326 Documents
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Millennial Employees Perception Of The Influence Of Transformational Leadership On Organizational Performance Through The Implementation Of Total Quality Management (TQM) Empirical Study at PT Asabri (Persero) Branch Offices Novia Maharani Yuliana Dewi Putri Sari; Andriyani Andriyani
Return : Study of Management, Economic and Bussines Vol. 2 No. 7 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i7.125

Abstract

This study aims to analyze the influence of transformational leadership on organizational performance through the implementation of TQM according to the perception of millennial employees at PT ASABRI (Persero) Branch Offices. Organizational performance is a characteristic that describes the quality of the organization that can be achieved with invaluable results. In achieving optimal organizational performance, the role of a leader is needed. Transformational leadership is considered capable of motivating team members to perform above average. In addition, a system such as total quality management (TQM) is also needed  that is well implemented so that organizational performance is consistent with the goals that have been set. Organizational performance  is measured by a balanced scorecard (BSC) approach, TQM implementation is measured by criteria contained in  The Malcolm Baldrige National Quality Improvement Act and transformational leadership is measured by The Multifactor Leadership Questionnaire (MLQ).  The population in this study is millennial employees in 33 Branch Offices of PT ASABRI (Persero) spread throughout Indonesia. Samples were taken using purposive sampling techniques  so that as many as 134 millennial employees were selected as respondents to represent work units. The analysis technique used in the research is Structural Equation Modeling (SEM) with SmartPLS.3.0 software. The results showed that transformational leadership did not have a significant positive effect on organizational performance, transformational leadership had a significant positive effect on TQM implementation, and TQM implementation had a significant positive effect on organizational performance. In this study, it was also found that the implementation of TQM mediates the indirect influence between transformational leadership on organizational performance at PT ASABRI (Persero) Branch Offices. The results of this study contribute on the literary and practical side by providing a new understanding of the influence of transformational leadership on Organizational Performance through TQM Implementation in service companies.
The Influence of Service Quality and Marketing Communication on Prospective Students' Decisions Moderated by The Marketing Mix Lisa Teresa; Endyastuti Pravitasari
Return : Study of Management, Economic and Bussines Vol. 2 No. 7 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

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Abstract

This journal aims to test and analyze the effect of service quality and marketing communication on the decisions of prospective new students and is moderated by the marketing mix. A total of 250 respondents as a sample were prospective students who wanted to continue their education to university. Random data collection  by distributing research questionnaires through social media. Smart PLS software is used in research with the results of service quality having a significant effect on the decisions of prospective students, marketing communications have a significant effect on the decisions of prospective students  , and the marketing mix has a significant effect on the decisions of prospective students. In addition, the marketing mix can significantly moderate the influence of service quality on the decisions of prospective students. The marketing mix has also been shown to have a significant effect on moderating the influence of marketing communications on prospective student decisions. Following up on the findings in this study, the decision of prospective students to choose a university can be optimized through service quality, marketing communication, and marketing mix.
Analysis Of Promotion and Service Quality on Customer Satisfaction at The Center Of Hajj and Umrah Souvenirs Bin Daud Makassar Muliati Muliati; Mochtar Lutfi; Hermawaty Remba Kasim; Vebby Anwar; Dwi Putri
Return : Study of Management, Economic and Bussines Vol. 2 No. 7 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of promotion on customer satisfaction, the effect of service quality on customer satisfaction, the influence of promotion and service quality simultaneously affect customer satisfaction, and analyze the magnitude of the influence of promotion and service quality on customer satisfaction at the Hajj and Umrah Bin Daud Souvenir Date Center in Makassar City. This type of research is quantitative with research for two months (January-February 2023). The sample in this study was 95 respondents taken using the slovin technique. The analytical methods used are instrument tests (validity and reliability tests), classical assumption tests (normalist tests, multicolonierity tests and heteroscedasticity tests), multiple linear regression tests, determination coefficient analysis and hypothesis testing (persial and simultaneous tests) with SPSS version 25 applications. The results showed that promotion has a positive and significant effect on customer satisfaction, service quality has a positive and significant effect on customer satisfaction, promotion and service quality simultaneously affect customer satisfaction, and promotion and service quality show an influence on customer satisfaction Hajj and Umrah Bin Daud Date Center in Makassar City.
The Effect Of Tax Sanctions, Tax Knowledge, and Tax Services on Taxpayer Compliance in E-Commerce Businesses with Taxpayer Awareness as a Moderating Variable Mei Welensya Br Simatupang; Kiko Armenita Julito; Robiur Rahmat Putra
Return : Study of Management, Economic and Bussines Vol. 2 No. 8 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i8.130

Abstract

This study aims to examine the effect of tax sanctions (SP), tax knowledge, tax services and taxpayer awareness on taxpayer compliance in e-commerce businesses. The sampling technique used in this study was purposive sampling. The sample in this study was 321 from the E-commerce business community in the Jakarta area. This type of research is quantitative research with data collection techniques, namely the method of distributing questionnaires via Google form using a Likert scale. The data processing method in this study uses Smart PLS software which is used to test hypotheses. The results of this study indicate that tax sanctions have proven to have a positive and significant effect on e-commerce business taxpayer compliance commerce. The results of this study recommend that creating E-commerce Business Taxpayer Compliance in individuals is to have good Tax Knowledge on Taxpayers (WP).
The Influence of Lifestyle, Perceived Convenience, And Promotion on The Decision to Use Quick Response Code Indonesian Standard (QRIS) Endyastuti Pravitasari; Annisa Fauziyah
Return : Study of Management, Economic and Bussines Vol. 2 No. 8 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i8.131

Abstract

This study aims to determine the effect of lifestyle, perceived convenience, and promotion on the decision to use the Indonesian Standard Quick Response Code (QRIS). Indonesia has already developed a QR Code-based transaction system that can be used for digital payments and is known as QRIS (Quick Response Code Indonesian Standard). This research is a quantitative study with a total of 349 respondents QRIS users in Indonesia who are over 17 years old. Sampling used a convenience sampling of  nonprobability sampling technique by distributing questionnaires on social media. Data processing using SPSS software. This result shows that there are positive significan influence between lifestyle on the decision to use, positive influence between perceived convenience on  the decision to use, and  positive influence between promotions on  the decision to use. This research is hoped to be able to support the growth and acceptance of QRIS as an increasing popular digital payment tool in Indonesia.
Analysis of The Allocation of Special Autonomy Funds in Infrastructure, Education and Health as The Areas With The Largest Allocation to Poverty Levels in Aceh Glena Shafira Sebayang
Return : Study of Management, Economic and Bussines Vol. 2 No. 8 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i8.132

Abstract

Aceh's poverty rate is still high enough to make Aceh the fifth poorest province in Indonesia. This is a concern because Aceh received additional transfer funds in the form of Special Autonomy Funds which are used for seven areas, namely, infrastructure maintenance and development, people's economic empowerment, poverty alleviation, education, social, health, and Aceh. However, of these seven areas, the areas that received the largest allocation were infrastructure, education, and health, while the other fields tended to get relatively small allocations. Nevertheless, infrastructure, education, and health continue to have an influence on poverty. For this reason, this study aims to determine how the influence of infrastructure, education, and health as fields that have a large allocation of funds in the Special Autonomy Fund on poverty levels. This study used panel data from 22 districts/cities in Aceh in the 2014-2021 research period. This study used regression panel fixed effect model data to see the estimated results. The results of this study show that the allocation of Special Autonomy Fund in infrastructure, education, and health has not significantly affected poverty rates in Aceh.
The Effect of Digital Marketing and Product Quality on Customer Satisfaction with Purchase Decisions as a Moderation Variable at Cv. Carlitos Maju Pratama Diansyah Diansyah; Putri Nadya
Return : Study of Management, Economic and Bussines Vol. 2 No. 8 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i8.136

Abstract

The purpose of this study was to determine the effect of digital marketing and product quality on consumer satisfaction with purchasing decisions as a moderating variable on CV. Carlitos Maju Pratama. The population of this study are all consumers who have made purchases offline and online at CV. Carlitos Maju Pratama. The sample of this research is 236 respondents. Analysis of the data used in this study with the smart PLS method. The results of the study show: (1) Digital marketing has a positive and significant effect on consumer satisfaction (2) Product quality has a positive and significant effect on consumer satisfaction (3) Purchase decisions have a positive and significant effect on customer satisfaction (4) Moderation of purchasing decisions strengthens and is significant the influence of digital marketing on consumer satisfaction (5) Moderation of purchasing decisions strengthens and is significant for the effect of product quality and on consumer satisfaction.
The Influence of Attitude, Subjective Norms, Perceived Behavioral Control, and Financial Literacy on Investment Intention Nurul Yulia Hidayati; Rizka Destiana
Return : Study of Management, Economic and Bussines Vol. 2 No. 7 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i7.137

Abstract

This study aims to examine the influence of attitude, subjective norm, perceived behavioral control, and financial literacy on stock investment intention in Batam State Poyltechnic students. This study refers to the Theory of Planned Behavior (TPB) to determine the factors that influence investment intentions. The method used in this study is a quantitative method and sample selection is based on the purposive sampling. A total of 185 respondents were obtained through a questionnaires which were distributed online via Google Drive to Batam State Polytechnic students, majoring in Business Management, Managerial Accounting Study Program class of 2019-2020. Data were analyzed using Structural Equation Modelling (SEM) which is processed with SPSS 25 and AMOS 21. The result of this study show that attitude, subjective norms, and perceived behavioral control have a positive and significant effect on investment intentions. However, financial literacy does not have significant effect on investment intention.
Application of Work-Life Balance in Banking: A Study Of Its Impact on Employee Well-Being Silvy Sondari Gadzali
Return : Study of Management, Economic and Bussines Vol. 2 No. 8 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i8.138

Abstract

Work-life balance is a policy and program that an organization or company can offer to workers to minimize the pressure and conflict of many roles when balancing career and family. Work-life balance itself is an important issue for now, balancing work time and personal life is a challenge that must be faced by the majority of employees who work in the banking industry. The purpose of this study is to analyze the impact of work-life balance implementation on employee welfare, including, job satisfaction, health, and personal life harmony. This research uses qualitative methods through literature review or documentation studies. Data is collected sourced from documents, books, journals, articles/other online media. The result of this study is the finding  of the impact of the implementation of work-life balance  in the banking industry which has an impact on employee welfare in terms of mental health able to reduce employee stress levels, physical health, career sustainability, financial health, community and social security.
The Effect of Sales Growth and Fixed Asset Intensity On Tax Avoidance Moderated by Institutional Ownership Stefanie Martchellia Suteja
Return : Study of Management, Economic and Bussines Vol. 2 No. 8 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i8.139

Abstract

The purpose of the study is to obtain knowledge about the effect of sales growth and fixed asset intensity on tax avoidance and see the role of institutional ownership in strengthening or weakening the two independent variables on tax avoidance as the dependent variable in this study. The data used in this study is secondary data derived from the financial statements of manufacturing companies listed on the Indonesia Stock Exchange (IDX) in 2018-2020. The method used in this study is a qualitative approach method, with samples in this study selected using the purposive sampling method. The results showed that institutional ownership was unable to weaken the effect of sales growth on tax avoidance, so the third hypothesis was rejected. In addition, institutional ownership is also unable to weaken the effect of fixed asset intensity on tax avoidance, so the fourth hypothesis is also rejected. Overall, the study concluded that sales growth did not have a significant effect on tax avoidance, while fixed asset intensity had a significant effect only on non-conforming tax. In addition, institutional ownership is unable to moderate the effect of sales growth and fixed asset intensity on tax avoidance. These findings provide an important understanding of the factors influencing tax avoidance practices in the context of sales growth, fixed asset intensity, and institutional ownership.

Page 10 of 33 | Total Record : 326

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