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Journal of Business, Management and Social Studies
Published by APPS Publications
ISSN : -     EISSN : 27986209     DOI : https://doi.org/10.53748/jbms.v1i1
Core Subject : Economy, Humanities, Science, Education, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other
The focus and scope of Journal of Business, Management, and Social Studies (JBMS) is in the fields of economics, business, and management, including but not limited to finance and banking, regional economy, marketing management, human resource management, entrepreneurship. The publication frequency of JBMS is quarterly (every 3 months). JBMS provides immediate open access to its content on the principle that providing research freely available to the public supports a greater global exchange of knowledge. Every manuscript submitted to JBMS will not have any Article Processing Charges and Article Submission Charges. This includes submitting, peer-reviewing, editing, publishing, maintaining and archiving, and allows immediate access to the full-text versions of the articles.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 101 Documents
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Driving Sustainable Competitiveness through Market and Technology Orientation in Coffee Shops Hanif Shidqi; Desman Hidayat
Journal of Business, Management, and Social Studies Vol. 6 No. 2 (2026): Journal of Business, Management, and Social Studies
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53748/jbms.v6i2.188

Abstract

This research aims to determine the influence of market orientation and technology orientation on sustainable competitive advantage with product innovation (directly or as a mediating variable). This study deployed a quantitative, explanatory survey design analyzing data from 63 Indonesian consumers who engaged with TikTok Live using Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS. The structural framework evaluated dual information-processing routes (specifically central-route argument quality, peripheral-route streamer credibility and attractiveness, and interactive engagement) to test their direct impacts on purchase intention. The test results prove that market orientation and technology orientation have a positive and significant influence on sustainable competitive advantage with product innovation (directly or as a mediating variable) in coffee shops in Jabodetabek. Grounded in the Elaboration Likelihood Model (ELM), this study addresses existing contradictions in social commerce literature by empirically isolating how dual information-processing routes (central route argument quality versus peripheral route credibility and attractiveness) and real-time interactivity function together within the rapidly growing, highly interactive TikTok Shop live-streaming ecosystem in Indonesia.

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