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INDONESIA
Journal of Business, Management and Social Studies
Published by APPS Publications
ISSN : -     EISSN : 27986209     DOI : https://doi.org/10.53748/jbms.v1i1
Core Subject : Economy, Humanities, Science, Education, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other
The focus and scope of Journal of Business, Management, and Social Studies (JBMS) is in the fields of economics, business, and management, including but not limited to finance and banking, regional economy, marketing management, human resource management, entrepreneurship. The publication frequency of JBMS is quarterly (every 3 months). JBMS provides immediate open access to its content on the principle that providing research freely available to the public supports a greater global exchange of knowledge. Every manuscript submitted to JBMS will not have any Article Processing Charges and Article Submission Charges. This includes submitting, peer-reviewing, editing, publishing, maintaining and archiving, and allows immediate access to the full-text versions of the articles.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 101 Documents
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The Impact of Digital Transformation on the Future Jobs: Perspectives from Experts in Libyan Telecommunications Companies Hasan Emran; Milad Salem; Fathia Elhony
Journal of Business, Management, and Social Studies Vol. 5 No. 4 (2025): Journal of Business, Management, and Social Studies
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53748/jbms.v5i4.153

Abstract

This study aimed to identify the impact of digital transformation on the future of jobs by exploring its effects on the labor market and future occupations. Data were collected from a group of experts working in Libyan telecommunications companies, totaling 59 participants. A descriptive analytical approach was employed to analyze and interpret the data. The results revealed that digital transformation has a significant impact on the future of jobs and the quality of skills required, leading to changes in the nature of jobs and their skill requirements. The level of optimism regarding digital opportunities was high (88.1%). However, the findings also indicated that some jobs are expected to disappear (91.5%). Artificial intelligence (84.7%) was identified as the most critical future job field, followed by cybersecurity (64.4%) as one of the most in-demand job areas. The study’s novelty lies in providing rare empirical data on digital transformation within the Libyan telecommunications sector, specifically capturing the unique tension between high expert optimism and the projected disappearance of traditional roles. It moves beyond global trends to identify AI and cybersecurity as the localized priority shifts for the Libyan labor market.
How Can Employee Engagement Drive Sustainability? The Mediating Power of CSR and Ethical Leadership in the Philippine Hospitality Industry Emmanuel P. Paulino; Reyman M. Gapas; Reynaldo J. Villegas; Ronald P. Romero
Journal of Business, Management, and Social Studies Vol. 6 No. 1 (2026): Journal of Business, Management, and Social Studies
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53748/jbms.v6i1.143

Abstract

The primary goal of this research is to examine how employee engagement influences sustainable business practices within the Philippine hospitality industry. Specifically, it seeks to understand the roles of Corporate Social Responsibility (CSR) and ethical leadership as mediating factors that link engaged employees to long-term organizational sustainability. Adopting a rigorous quantitative design, this study utilized Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze data collected from 285 frontline employees and HR managers across luxury and mid-tier hotels in Metro Manila, Philippines. Empirical findings reveal that employee engagement exerts a significant direct impact on corporate social responsibility (CSR) and ethical leadership behaviors. The mediation analysis further confirms that these two factors function as essential mechanisms that translate employee engagement into sustainable business outcomes. Consequently, the study highlights that fostering a motivated and ethically guided workforce is fundamental to enhancing both organizational responsibility and competitive performance. The study contributes to the existing body of knowledge in two distinct ways, beginning with its focus on geographic specificity by providing much-needed localized empirical evidence from the Philippines. This is particularly significant given that while hospitality is a pillar of the Philippine economy, it remains under-researched in the context of sustainable human resource management. Furthermore, the research introduces an integrated model that bridges the gap between engagement and sustainability, which are often studied in isolation. By positioning corporate social responsibility and ethical leadership as twin mediators, the study offers a holistic perspective on how “soft” human resource factors translate into “hard” competitive advantages for organizations.
Linking Human Resource Practices to Employee Resiliency: The Moderating Role of Transformational Leadership Michael F. Gibaga; Reynaldo J. Villegas; Emmanuel P. Paulino; Sharon-Jully P. Untalan
Journal of Business, Management, and Social Studies Vol. 5 No. 4 (2025): Journal of Business, Management, and Social Studies
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53748/jbms.v5i4.133

Abstract

The study aims to explore the intricate relationship between Human Resource Practices (HRP) and Employee Resilience (ER) within the high-pressure environment of the Philippine Business Process Outsourcing (BPO) industry. Beyond just establishing a direct link, the research specifically seeks to examine the moderating role of Transformational Leadership (TL). The goal is to determine if the presence of inspiring and supportive leadership behaviors significantly amplifies the positive impact that standard HR initiatives have on an employee’s ability to bounce back from workplace stressors. The researchers employed a quantitative research design, gathering data from a substantial sample of 523 BPO employees in the Philippines. To analyze the complex interactions between these organizational variables, the study utilized Structural Equation Modeling (SEM). This statistical technique allowed the researchers to test the structural relationships within a moderated framework, ensuring a robust validation of how HR systems and leadership styles collectively influence the latent construct of resilience. The results demonstrate that HR Practices significantly enhance Employee Resilience, confirming that structured organizational support is a foundation for workforce stability. However, the findings also reveal a critical nuance: HR initiatives alone are insufficient in high-stress service environments. The relationship is considerably strengthened when Transformational Leadership is present. This suggests that while HR provides the tools for resilience, it is the leaders who unlock the full potential of those strategies, ultimately reducing burnout and sustaining performance in dynamic settings. The novelty of this research lies in its integration of HRP, leadership behavior, and resilience into a single, cohesive moderated framework. By moving beyond isolated variables, the study advances Human Resource Management literature by demonstrating how organizational systems and relational mechanisms (leadership) must work in tandem. Furthermore, it provides specific, actionable guidance for the BPO sector, highlighting that the alignment of HR strategy with leadership development is the key to cultivating a workforce capable of withstanding the unique challenges of the industry.
Integrating Blockchain Technology into e-HRM Practices in the New Era of Digital HRM Suba Durairaj; Arockiam Kulandai; Vinoth Durairaj
Journal of Business, Management, and Social Studies Vol. 5 No. 4 (2025): Journal of Business, Management, and Social Studies
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53748/jbms.v5i4.134

Abstract

The study aims to explore how blockchain technology can be integrated into Human Resource Management (HRM) to improve organizational processes. Specifically, it examines its impact on recruitment, training, data protection, and performance management. The researchers conducted a systematic review of 34 peer-reviewed studies. These sources were gathered from major academic publishers such as Sage, Taylor & Francis, Wiley, and Emerald. The review indicates that blockchain enhances the efficiency and security of HR technology frameworks. It effectively strengthens electronic HRM (e-HRM) practices by providing a more robust and optimal way to manage resource data. This study shifts the focus of blockchain from its traditional association with cryptocurrency to its emerging role as a strategic data management tool for HR. It provides a synthesized look at how blockchain interacts with other advanced technologies like AI and robotics within the specific context of HR innovation.
The Impact of Digital Transformation on Contextual Performance: A Field Study at the Universities of Fezzan and Sirte Hasan Emran; Fouzi Albdri
Journal of Business, Management, and Social Studies Vol. 5 No. 4 (2025): Journal of Business, Management, and Social Studies
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53748/jbms.v5i4.157

Abstract

This study aims to examine the impact of digital transformation on contextual performance at the Universities of Sirte and Fezzan. The study population consists of faculty members working at both universities, and data were collected using a structured questionnaire. The study sample included 148 participants. To achieve the research objectives and test the hypotheses, a descriptive correlational approach was employed.The analysis produced several findings, the most significant of which indicates a statistically significant impact of digital transformation on contextual performance at the universities under study. Accordingly, the study recommends giving greater attention to performance management—particularly contextual performance—due to its substantial role in achieving high levels of institutional success.
Sales Promotion, Online Customer Review Feature, and Their Impact on Generation Z’s Impulse Buying Behavior: Evidence from Shopee Users Maharani Rasyidfa Clara Putri; Tri Murwaningsih
Journal of Business, Management, and Social Studies Vol. 6 No. 1 (2026): Journal of Business, Management, and Social Studies
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53748/jbms.v6i1.171

Abstract

This study aims to determine (1) the effect of sales promotions on the Shopee e-commerce platform on Gen Z’s impulsive buying behavior, (2) the effect of online customer review feature on the Shopee e-commerce platform on Gen Z’s impulsive buying behavior, (3) the effect of sales promotions and online customer review feature together on the Shopee e-commerce platform on Gen Z’s impulsive buying behavior. This study employs a quantitative causal approach using data collected through a questionnaire. The sampling technique was carried out by cluster random sampling with a sample of 178 Office Administration Education Students, FKIP UNS, Class of 2022-2025. Data processing used multiple linear regression through IBM SPSS Statistic 27 software. The results of the study show that sales promotions and online customer review feature both simultaneously and individually have a significant influence on the impulsive purchasing behavior of Generation Z students in the Office Administration Education Program at the Faculty of Teacher Training and Education, UNS. This indicates that more frequent promotions and more positive online reviews will increase the tendency toward impulsive purchasing behavior. This study focuses on Gen Z students in the Office Administration Education program at the Faculty of Teacher Training and Education (FKIP), UNS, as active users of the Shopee e-commerce platform. Most studies to date have examined sales promotions and online customer review feature.
Beyond the AI Model Race – How Open Ecosystems Are Redefining the Future of Platform Competition Putu Basya Ratu Sanceska
Journal of Business, Management, and Social Studies Vol. 6 No. 1 (2026): Journal of Business, Management, and Social Studies
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53748/jbms.v6i1.172

Abstract

This commentary examines the rise of DeepSeek and the transformation of generative artificial intelligence competition from a technological race into a platform ecosystem competition. Using platform ecosystem theories, including network effects, innovation platforms, API strategies, ecosystem governance and value co-creation, this article analyzes how AI companies create competitive advantages by enabling collaboration between developers, businesses and users. The discussion highlights that long - term success in artificial intelligence depends not only on technological capabilities but also on the ability to orchestrate sustainable and trusted digital ecosystems.
Beyond Circularity: Building Indonesia’s Co-Economy Cindy Aristiana
Journal of Business, Management, and Social Studies Vol. 6 No. 1 (2026): Journal of Business, Management, and Social Studies
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53748/jbms.v6i1.174

Abstract

Indonesia has made significant progress in promoting the circular economy to address environmental sustainability. However, many circular economy initiatives struggle because they focus primarily on technological solutions while overlooking the coordination required among multiple stakeholders. This commentary argues that Indonesia should move beyond a resource-centric perspective toward a Co-Economy, where value is co-created through ecosystem orchestration. Using the emerging BUMDes–SPPG–farmer ecosystem as an illustrative case, the article applies platform ecosystem concepts, including ecosystem governance, complementary capabilities, network effects, and multi-actor collaboration, to demonstrate how rural institutions can become ecosystem orchestrators rather than traditional producers. The commentary concludes that Indonesia's competitive advantage will depend less on individual organizational performance and more on its ability to coordinate collaborative ecosystems that generate economic, environmental, and social value simultaneously.
Sustainability Analysis of Batik MSMEs from the Marketing, Regeneration, and Environmental Dimensions: A Multiple Case Study of Three MSMEs in Laweyan Batik Village Hidayatun Nisa; Tri Murwaningsih
Journal of Business, Management, and Social Studies Vol. 6 No. 2 (2026): Journal of Business, Management, and Social Studies
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53748/jbms.v6i2.179

Abstract

This study aims to analyze Batik MSMEs in Laweyan Batik Village from the dimensions of marketing, regeneration, and environment through multiple case studies of three MSMEs representing micro, small, and medium enterprises. This study uses a qualitative approach with a multiple case study design involving three Batik MSMEs as case units, namely Batik Tjap Tiga Negeri (micro-scale), Batik Putra Laweyan (small-scale), and Batik Putra Mahkota  (medium-scale). Data were collected through semi-structured interviews, observation, and documentation, with data validity tested through triangulation of source and techniques and analyzed using interactive analysis techniques both in each case and across cases. The three cases show very different termination profiles. Batik Tjap Tiga Negeri shows weak sustainability in the third dimension, with conventional marketing, no succession mechanism, and very minimal wastewater treatment. Batik Putra Laweyan shows a transitional sustainability profile, namely starting to utilize social media for marketing, informally involving the second generation, and joining a communal wastewater treatment plant (IPAL). Batik Mahkota Laweyan demonstrates strong sustainability, with an integrated marketing strategy, structured cross-generational cadre development, and a certified independent waste management system.
The Impact of Streamer Characteristics and Content Quality on Consumer Purchase Intention: Evidence from Indonesia’s TikTok Shop Rahajeng Tyas Astari; Soepriyatna
Journal of Business, Management, and Social Studies Vol. 6 No. 2 (2026): Journal of Business, Management, and Social Studies
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53748/jbms.v6i2.186

Abstract

This study investigates the influence of streamer characteristics and content quality on consumer purchase intention within Indonesia’s rapidly growing TikTok Shop live-streaming environment. Grounded in the Elaboration Likelihood Model (ELM), the research addresses existing contradictions in social commerce literature by assessing how dual information-processing routes shape consumer decisions. A quantitative, explanatory research design was deployed using an online survey. Data were collected from a sample of 63 Indonesian consumers who had watched or transacted on TikTok Live within the preceding six months. Structural relationships were analyzed via Partial Least Squares Structural Equation Modeling (PLS-SEM) using SmartPLS software. The structural model examined the central route (Argument Quality), the peripheral route (Streamers’ Credibility and Source Attractiveness), and the interactive environment (Interactivity) against the endogenous variable (Purchase Intention). The PLS-SEM analysis revealed that the model explained 44.9% of the variance in Purchase Intention. Three of the four hypothesized paths were statistically supported. Argument Quality emerged as the strongest positive driver, followed closely by Streamers’ Credibility and Interactivity. Conversely, Source Attractiveness did not exert a statistically significant influence on purchase intention. Applying the Elaboration Likelihood Model to Indonesia's TikTok Shop live-streaming context reveals that purchase intentions are driven primary by substantive product information (central route) alongside streamer credibility and real-time interactivity, whereas visual appearance cues like source attractiveness hold no statistically significant influence.

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