Journal of Business, Management and Social Studies
The focus and scope of Journal of Business, Management, and Social Studies (JBMS) is in the fields of economics, business, and management, including but not limited to finance and banking, regional economy, marketing management, human resource management, entrepreneurship. The publication frequency of JBMS is quarterly (every 3 months). JBMS provides immediate open access to its content on the principle that providing research freely available to the public supports a greater global exchange of knowledge. Every manuscript submitted to JBMS will not have any Article Processing Charges and Article Submission Charges. This includes submitting, peer-reviewing, editing, publishing, maintaining and archiving, and allows immediate access to the full-text versions of the articles.
Articles
88 Documents
The Analysis of Corporate Governance on Non-Performing Loans: Evidence from Indonesia
Ramadhanti, Jovita;
Butar Butar, Ivan Destian;
Pangaribuan, Christian Haposan
Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies
Publisher : APPS Publications
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DOI: 10.53748/jbms.v1i1.5
Objective – This study aims to know the impact of corporate governance mechanisms on the non-performing loan of a bank. This study also aims to analyze which corporate governance aspects are significant to the banks’ non-performing loans in Indonesia. Another objective of this study is to examine whether the relationship between corporate governance and non performing loan depends on bank ownership. This study’s corporate governance variables are the board size, board independence, and bank ownership category. This study focuses on the non-performing loan of the banks in Indonesia. Methodology – This study will examine 26 banks in Indonesia listed on the Indonesian Stock Exchange (IDX). It includes both foreign-owned (foreign bank) and domestic banks. The length of the period of observation is seven years, from 2012 to 2018. Panel data of these banks are analyzed using the fixed-effect regression. Findings – The regression result shows that board size and bank ownership category have no significant impact on the non-performing loan, while the board independence impacts non-performing loans negatively. Novelty – This study contributes to the academic literature, specifically on the issue of corporate governance in the banking sector. This study’s result and findings could be used as the reference for other studies and further research on the corporate governance issue. This study will also expand the literature about corporate governance in the Indonesian banking sector since there are still a limited number of studies that discussed this specific matter.
Corporate Governance Mechanism on Financial Performance (Evidence from the Indonesia’s Listed State-owned Enterprises)
Maldini, Anak Agung Kompiyang Ratih;
Pasaribu, Pananda;
Pangaribuan, Christian Haposan
Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies
Publisher : APPS Publications
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DOI: 10.53748/jbms.v1i1.6
Objective – This study aims to find the impact of privatization, which proxied by good corporate governance toward the financial performance of SOEs in Indonesia. Methodology – This study used 16 privatized SOEs that are listed in Indonesia Stock Exchange and also 16 privatized non-SOEs as the comparison. The data is collected from the year 2014 to 2018 and analyzed by using multiple regression panel data. Findings – This study found that director size and board independence have a positive impact toward SOEs financial performance. The director size and board independences have a positive significant impact toward the SOEs financial performance while the privatized non-SOEs is not significantly affected Novelty – This study examines proper governance structure in SOEs and non-SOEs, thus providing new insights about good corporate governance regulation in the Indonesian context.
The Impact of Cash Management Practices toward Financial Performance of Small and Medium Enterprises in Indonesia
Amini, Nuzulia;
Setiono, Bambang;
Pangaribuan, Christian Haposan;
Princes, Elfindah
Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies
Publisher : APPS Publications
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DOI: 10.53748/jbms.v1i1.7
Objective – The importance of SMEs in Indonesia has been becoming the center of attention for the government to help the national economy grow. However, there are still many problems that hinder the potential of SMEs to develop. One of the problems is financial Management in terms of cash management, which can help SMEs have better Management over cash and better performance. Therefore, this study aims to analyze the current two elements of cash management practice, forecasting (FOR) and cash mobilization (CML) done by SMEs in Indonesia and its impact on Return on Assets (ROA) and Gross Profit Margin (GPM) as the financial performance measurements. Methodology – The research uses a quantitative approach from 90 SMEs in Java and Bali islands from April until July 2018. The data were analyzed descriptively using a 4-point scale questionnaire. A regression analysis was added to find out significant relationships between the variables. Findings – The research found that SMEs owners/managers often do forecasting and rarely do cash mobilization practices. The regression analysis shows a significant relationship between cash management practices and ROA but a non-significant relationship between cash management practices and Gross Profit Margin (GPM). Novelty – This research provides an insight of how cash management practices influence the financial performance in the context of SMEs.
The Influence of Service Quality on Public Satisfaction and Public Trust: A Study on Jakarta Public Health Services during COVID-19 Pandemic
Citra, Baiq Sany Ayu;
Setiono, Bambang;
Pangaribuan, Christian Haposan;
Ambarwati, Maria Francisca Lies
Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies
Publisher : APPS Publications
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DOI: 10.53748/jbms.v1i1.10
Objective – The COVID-19 pandemic has challenged the government because of the uncertainty in public health services’ preparedness to provide patient-centered care that meets public needs. Hence, the necessity to evaluate service quality towards society’s satisfaction and trust during these difficult times. This study examines the influence of service quality towards public satisfaction and public trust on the public health services in Jakarta during the pandemic.Methodology – A quantitative method using regression data analysis with a total sample of 120 respondents.Findings – The result shows that two dimensions of public service quality (empathy and reliability) significantly influenced public satisfaction. However, the other three dimensions of public service quality (tangible, responsiveness, and assurance) did not influence public satisfaction. Only two dimensions of public service quality (reliability and responsiveness) significantly influenced public trust. The result found that public satisfaction positively influenced public trust. The relation was strongest compared to other correlations in the study.Novelty – This study examined public health services by the government of Jakarta during the COVID-19 pandemic.
The Effectiveness of Gojek’s Product Placement in Keluarga Cemara Movie towards Purchase Intention
Anggeliana, Dhea;
Alif, Muhammad Gunawan;
Pangaribuan, Christian Haposan
Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies
Publisher : APPS Publications
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DOI: 10.53748/jbms.v1i1.11
Objective – This study explores the influence of product placement towards purchase intention while assessing the effectiveness of the ad determined by aspects of prominence, celebrity endorsement, modality, attitude towards movie and attitude towards brand.Methodology – This type of research was a quantitative method using associative research approach and measured by regression method. The distribution of questionnaires was a non-probability with simple random sampling. The survey was conducted to 184 respondents in Jakarta, Indonesia, in May 2019.Findings – The research found that modality does have a direct and significant effect on attitude towards the movie, attitude towards the brand, and purchase intention. We also find that celebrity endorsement has an impact on attitude towards the brand and purchase intention, not on attitude towards the movie. Prominence does not seem to have any relationship with all dependent variables.Novelty – Although research has investigated product/brand placement, we extend the literature by investigating modality, prominence, and celebrity endorsement.
Executive Summary (Volume 1, Issue 1, May 2021)
Pangaribuan, Christian Haposan
Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies
Publisher : APPS Publications
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DOI: 10.53748/jbms.v1i1.12
Journal of Business, Management, and Social Studies, Vol. 1, No. 1, May 2021.
PENGUKURAN EFEKTIVITAS OPERASIONAL TERHADAP IMPLEMENTASI ERP PADA PT. ZZR
Fedora, Brenda;
Setiawan, Johan
Journal of Business, Management, and Social Studies Vol. 1 No. 2 (2021): Journal of Business, Management, and Social Studies
Publisher : APPS Publications
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DOI: 10.53748/jbms.v1i2.15
The objective of this study is to understand what impact ERP has on the company and help evaluate ERP implementation using the DeLone & McLean method. This research uses Quantitative method research distributed to 104 end users. The results of the study found points that after measuring the effectiveness of ERP operational activities at PT ZZR and analysis of the data obtained, it can be concluded that the factors that affect the effectiveness of the implementation are the quality of the information produced, the level of user satisfaction is good and has a net benefit for ERP users. From the effectiveness measurement, it is expected that the company can find out that the costs and time spent are proportional to the effectiveness and benefits obtained by the company and assist the company in evaluating the implementation of ERP in the company.
Analisis Manajemen Mutu Menggunakan Standar ISO 9001:2015 Klausul 7 Pada PT XYZ
Darmadi, Darmadi;
Setiawan, Johan
Journal of Business, Management, and Social Studies Vol. 1 No. 2 (2021): Journal of Business, Management, and Social Studies
Publisher : APPS Publications
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DOI: 10.53748/jbms.v1i2.16
The objective of this study is to give company suggestions from ISO 9001:2015 clause 7 to improve their readiness before implementing ISO 9001:2015. This research uses quantitative method research distributed to 3 people out of 4 people in the business analyst division and three people out of 5 people in the developer division for the questionnaire, and for the interview, the interviewees are representatives of the company who can ensure that the information provided is accurate and in accordance with reality. This research found two suggestions for the company to improve its readiness before implementing ISO 9001:2015. The first suggestion for sub-chapter 7.2 regarding competence is to hold training on third-party applications that can be integrated with the company's IT products, and the second suggestion is for sub-chapter 7.3 regarding awareness, to increase employee awareness of the importance of quality management, training on ISO 9001:2015 needs to be held. By analyzing company readiness, the company can know its readiness before implementing ISO 9001:2015, and the company can improve based on this research.
The Role of Leadership and Personality in Trust
Sitompul, Pandapotan;
Munthe, Kornel
Journal of Business, Management, and Social Studies Vol. 1 No. 2 (2021): Journal of Business, Management, and Social Studies
Publisher : APPS Publications
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DOI: 10.53748/jbms.v1i2.17
This study aims to investigate the role of leadership and personality in trust. This research uses a survey with a multiple regression analysis approach. The size of the sample is 105 respondents who were selected at simple random from a population of 145 populations using the Slovin formula who were at a low managerial level with work experience of more than five years and assigned to the plantation area were surveyed. The results of the study found that there is a direct positive influence of leadership on trust. Also, there is a direct positive influence of personality on trust. Additionally, there is a joint influence of leadership and personality on trust. Referring to these findings, the researcher can conclude that trust is positively influenced by leadership and personality. Therefore, to maintain trust, organizations must apply leadership and personality. Finally, it is concluded that leadership and personality must be considered in generating trust. To increase trust, it should be by increasing leadership, because the value of the coefficient of influence is greater than personality.
The Antecedents of Culinary Business Performance in COVID-19 Pandemic (A Conceptual Paper)
Aziz, Ahmad Ghaffar;
Wardana, Peicha Pangestu;
Hidayat, Desman
Journal of Business, Management, and Social Studies Vol. 1 No. 3 (2021): Journal of Business, Management, and Social Studies
Publisher : APPS Publications
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DOI: 10.53748/jbms.v1i3.18
Culinary business has been an important part of Indonesia’s Micro and Small Enterprises (MSEs). Currently, this industry has been affected by COVID-19 pandemic. This study aims to show how innovation capability mediates the relationship between entrepreneurial orientation and market orientation towards culinary business performance in Jakarta, Indonesia. This study creates a conceptual model based on the literature review of antecedents of culinary business performance. This paper shows the important concept of entrepreneurial orientation and market orientation towards business performance with innovation capability as the mediating variable. The novelty of this study is in the importance of innovation capability for helping culinary business in Jakarta to survive the COVID-19 pandemic.