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Contact Name
GENESIS SEMBIRING DEPARI
Contact Email
genesissembiring@gmail.com
Phone
+6285359562521
Journal Mail Official
genesissembiring@gmail.com
Editorial Address
Jln Sutomo Ujung No 28D, Medan
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Unknown,
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INDONESIA
Indonesian Journal of Advanced Research (IJAR)
ISSN : -     EISSN : 29860768     DOI : https://doi.org/10.55927/ijar.v2i4
Indonesian Journal of Advanced Research (IJAR) is an open-access and peer-reviewed journal, published by Formosa Publisher, which is mainly intended for the dissemination of research results by researchers, academics, and practitioners in many fields of science and technology. IJAR publishes articles monthly. The editors welcome submissions of papers describing recent theoretical and experimental research related to: (1) Theoretical articles; (2) Empirical studies; (3) Case studies; (4) Literature Review and (5) Applications of recent technology advancement.
Arjuna Subject : Umum - Umum
Articles 562 Documents
Service Quality Analysis of Primajasa Bus on the Cirebon–Bekasi Route Using the Importance Performance Analysis (IPA) Method Bima Giri Jati; Nurullah Budisiswanto
Indonesian Journal of Advanced Research Vol. 5 No. 8 (2026): August 2026
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijar.v5i8.17067

Abstract

Primajasa Bus is an inter-city, inter-province (AKAP) public transport operator whose Cirebon–Bekasi route carries high passenger mobility. This study analyzes the performance and importance levels of Primajasa Bus service attributes, measures their level of conformity, and formulates strategic recommendations for service improvement. A descriptive quantitative approach was used, distributing questionnaires to 100 respondents obtained via Slovin's formula and accidental sampling. The instrument covered 29 attributes across five SERVQUAL dimensions, analyzed with Importance Performance Analysis (IPA). Results show performance scores of 3.77–4.11 (Good) and importance scores of 4.09–4.58 (mostly Very Important), with an overall conformity level of 92.48%, leaving a 7.52% gap. The IPA Cartesian diagram identified seven priority attributes requiring immediate improvement.
Item Analysis of the G-Form Questionnaire on Students’ Motivation for Online Learning Putie Maharani Basa
Indonesian Journal of Advanced Research Vol. 5 No. 8 (2026): August 2026
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijar.v5i8.17078

Abstract

Technological advancements have led to the emergence of various online learning platforms and media as part of the innovation inherent in that technology. Online learning is a process that takes place online, being both open and massive, thereby enabling broader participation. In this context, both intrinsic and extrinsic motivations simultaneously influence students' academic performance. This study analyzes test items distributed via Google Forms to 100 students organized into 10 groups regarding their learning motivation in the context of online learning. The analysis employs methods assessing discrimination power, difficulty level, motivation, and validity. The analysis concludes that all 15 test items are valid. Specifically, six items are recommended for use, four require revision, and five must be replaced, particularly given that the items are distributed via Google Forms—to enhance student motivation to complete them.

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