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INDONESIA
Journal of Economics and Business (JECOMBI)
Published by SEAN INSTITUTE
ISSN : -     EISSN : 27468887     DOI : -
Core Subject : Economy, Science,
Chemistry Economics, Econometrics & Finance
Journal of Economics and Business (JECOMBI) is a fully refereed (double-blind peer review) and an open-access online journal for academics, researchers, graduate students, early-career researchers and undergraduate students, published by SEAN Institute
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 152 Documents
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Workload Analysis Using Full Time Equivalent Method To Optimize Employee Performance At Pt. Xyz Kanya, Nita
Journal of Economics and Business (JECOMBI) Vol. 3 No. 03 (2023): Journal of Economics and Business (JECOMBI) : May 2023
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/jecombi.v3i03.65

Abstract

XYZ is the only state-owned company engaged in the telecommunications sector in providing telecommunications services with the largest network in Indonesia. At PT. XYZ has a legal settlement unit where human workers are to help realize company goals. The purpose of this study was to find out how the workload of the legal settlement unit and its support units was and to find out the optimal number of workers at PT. XYZ. This study uses qualitative methods, in this study it does not test hypotheses, but only describes and analyzes the data. This study also uses the Full Time Equivalent method, which is a workload analysis method that measures the length of time it takes to complete work. Based on the results of research using the Full Time Equivalent method, it is known that there is an imbalance in the workload of the 8 units. Where there are 6 units with excessive workload including the Legal settlement unit, 3 proposed workers are needed, PT. XYZ regional 3 requires 7 proposed workers, PT. XYZ regional 4 requires 4 workers, PT. XYZ regional 5 requires 3 proposed workers, PT. XYZ regional 6 requires 2 proposed workers, and PT. XYZ regional 7 requires 2 proposed workers, while only 2 units have a normal workload, namely PT. XYZ regional 1 and 2. After making improvements by balancing the workload of other units that are excessive by adding the proposed workforce. The result is that the total workload on all units can be carried out by 42 workers.
Optimization of Knowledge Management to achieve Competitive advantage in the Hospitality Industry Kawiana, I Gede Putu
Journal of Economics and Business (JECOMBI) Vol. 3 No. 03 (2023): Journal of Economics and Business (JECOMBI) : May 2023
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/jecombi.v3i03.66

Abstract

This study discusses the importance of optimizing Knowledge Management (KM) in achieving competitive advantage in the hospitality industry. The highly dynamic and competitive hospitality industry requires a careful approach in managing and utilizing knowledge effectively. The purpose of this research is to analyze how the implementation of KM strategy can improve service quality, operational efficiency, and differentiation in the hospitality industry . This research uses a qualitative approach with descriptive methods. Research findings reveal that aspects such as deep understanding of customers, strong relationships with stakeholders, accurate knowledge of products and services, and mastery of individual potential in organizations all play an important role in shaping unique experiences for customers, designing effective marketing strategies. , and create high-quality services. Through the implementation of an efficient KM system, hotels can combine this knowledge to win the competition in the dynamic hospitality industry.

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