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EkoBis ( Ekonomi & Bisnis )
Published by Universitas Islam Sultan Agung
ISSN : 14112280     EISSN : 26854767     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ekonomi dan Bisnis (EKOBIS) is published by the Department of Management, Faculty of Economics, Sultan Agung Islamic University (Unissula) on a regular basis (every six months). The purpose of this journal is to publish the results of research in the field of management which includes: - Human Resource Management - Financial Management - Marketing Management - Operational Management - Strategic Management
Arjuna Subject : Psikologi - Psikologi (Lain-Lain)
Articles 11 Documents
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Search results for , issue "2010: EKOBIS (Vol.11 No.1 2010)" : 11 Documents clear
PENINGKATAN PERFORMA PERUSAHAAN MELALUI INTEGRASI SUPPLY CHAIN PADA INDUSTRI KECIL DI SEMARANG Budhi Cahyono
Jurnal Ekonomi dan Bisnis 2010: EKOBIS (Vol.11 No.1 2010)
Publisher : Department of Management, Faculty of Economics, Universitas Islam Sutan Agung, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ekobis.11.1.386-396

Abstract

Competition in the future is not company to company, but among supply chain to supply chain.This study based on the fenomena that production process has result very much goods, theproblem about how to deliver goods or services to end customer with optimal and on timedelivery. Company, especially on small businesses must identify their intregration with supplierand customer. The integration concern can be based on customer, supplier, or both. Thisfirst study is to identify the type of integration among the small business. The second studyis to investigat the relationship between integration concern and corporate performance, andfinally the study is designed to understand differences among integration concern. Populationin this study is small businesses Semarang Municipality. Sample for this study are 59 smallbusinesses. Companies were selected by cluster sampling technique. Method of data iscollected by questioner given directly to company and deep interview with the owners. Analyzeused by descriptive analysis and Kruskal Wallis test. The result indicate that almost all the smallbusiness have periphery facing integration. It means that small businesses have integration tosupplier and to customer. The other result of this study indicate that integrate the supply chainhave positive and significant effect on company performance.Keywords: Supply Chain Integration, Company Performance, Small business
PENGGUNAAN MODEL E-S-QUAL DALAM STUDI PENGARUH KUALITAS LAYANAN PERBANKAN ONLINE TERHADAP KEPUASAN NASABAH Tatik Suryani; May Sumiati
Jurnal Ekonomi dan Bisnis 2010: EKOBIS (Vol.11 No.1 2010)
Publisher : Department of Management, Faculty of Economics, Universitas Islam Sutan Agung, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ekobis.11.1.478-486

Abstract

There are many models for measuring service quality, SERVQUAL, SERPERF, STIEQUAL,E-SQ and E-S-QUAL. Every model offers some advantages and weakness. Previous researchproved that E-S-QUAL model is the best assessment to measure online service qualityin banking industry because it has an excellent external validity and enough consistency inreliability. The objectives of this research are to examine the effects of online service qualityin banking industry on the effect on customer satisfaction. Research involved 124 customersinternet banking. By measuring criterion validity of E-S-QUAL, it found that E-S-QUAL has agood validity and reliability for measuring the quality of banking online services. By using Ftest, the result revealed that all dimensions of online service quality has significantly effectson customer satisfaction. By using t –test only site aesthetic variable has significantly effecton customer satisfaction. The managerial implication of this research is that banking industryshould develop online service not only for effeciency, system availability, privacy, assurance,but the most important thing is also the aesthetics aspect to enhance their customer satisfaction.Keywords : Customer Satisfaction, SERVQUAL, E-SQ, E-S-QUAL
CAPITAL STRUCTURE ANALYSIS IN THE APPLICATION OF FISCAL , TRADE-OFF AND PECKING ORDER THEORY NUKMAN TAUFIK; DWIPRAPTONO AGUS HARJITO
Jurnal Ekonomi dan Bisnis 2010: EKOBIS (Vol.11 No.1 2010)
Publisher : Department of Management, Faculty of Economics, Universitas Islam Sutan Agung, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ekobis.11.1.425-435

Abstract

Tujuan yang lebih kongkrit dari penelitian ini adalah untuk menguji relevansi dari teori fiskal, teoritrade-off dan teori peking order dalam analisis struktur modal dari perusahaan-perusahaanpublik yang ada di Bursa Efek Indonesia. Dengan menguji teori-teori tersebut di atas akan diperolehinformasi empiris tentang penerapan teori-teori tersebut di perusahaan-perusahaan Indonesia.Kemudian, penelitian ini juga menginvestigasi apakah faktor-faktor yang menentukanstruktur modal perusahaan dapat mempengaruhi struktur hutangya. Untuk mencapai tujuanyang diinginkan, penelitian ini mengumpulkan data dari perusahaan-perusahaan yang terdaftardi Bursa Efek Indonesia dari tahun 2002 hingga tahun 2006. Dari analisis data ditemukan bahwatarif pajak efektif, struktur asset dan ukuran perusahaan menyebabkan adanya pengaruhpositif dan signifikan terhadap rasio hutang perusahaan. Variabel lainnya seperti non debt taxshielddan nilai proftabilitas periode yang lalu membuat efek negative terhadap rasio hutang.Bagi tingkat pertumbuhan perusahaan, penelitian tidak menemukan hubungannya denganrasio hutang. Dan variabel-variabel bebas dapat mempengaruhi rasio hutang secara simultandan secara simultan.Kata Kunci : Fiscal theory, Trade-off Theory, Pecking Order Theory, Capital Structure, and Debt Ratio.
PENGGUNAAN MODEL E-S-QUAL DALAM STUDI PENGARUH KUALITAS LAYANAN PERBANKAN ONLINE TERHADAP KEPUASAN NASABAH Tatik Suryani; May Sumiati
Jurnal Ekonomi dan Bisnis 2010: EKOBIS (Vol.11 No.1 2010)
Publisher : Department of Management, Faculty of Economics, Universitas Islam Sutan Agung, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ekobis.11.1.478-486

Abstract

There are many models for measuring service quality, SERVQUAL, SERPERF, STIEQUAL,E-SQ and E-S-QUAL. Every model offers some advantages and weakness. Previous researchproved that E-S-QUAL model is the best assessment to measure online service qualityin banking industry because it has an excellent external validity and enough consistency inreliability. The objectives of this research are to examine the effects of online service qualityin banking industry on the effect on customer satisfaction. Research involved 124 customersinternet banking. By measuring criterion validity of E-S-QUAL, it found that E-S-QUAL has agood validity and reliability for measuring the quality of banking online services. By using Ftest, the result revealed that all dimensions of online service quality has significantly effectson customer satisfaction. By using t –test only site aesthetic variable has significantly effecton customer satisfaction. The managerial implication of this research is that banking industryshould develop online service not only for effeciency, system availability, privacy, assurance,but the most important thing is also the aesthetics aspect to enhance their customer satisfaction.Keywords : Customer Satisfaction, SERVQUAL, E-SQ, E-S-QUAL
Hubungan Kepantasan Harga, Kepuasan Pelanggan DAN Loyalitas SERTA Harga yang Dapat Diterima Raymond Setia Budi; Sabrina Oktoria Sihombing
Jurnal Ekonomi dan Bisnis 2010: EKOBIS (Vol.11 No.1 2010)
Publisher : Department of Management, Faculty of Economics, Universitas Islam Sutan Agung, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ekobis.11.1.436-455

Abstract

The vast number of restaurant entrepeneur incite such an intense competitiveness whichleads to diversity in practising marketing strategy, One factor that needs to be brought into attention is pricing, which has become a sensitive subject in the time of global crisis.When something is overpriced, consumer will easily walk away, and when it is low-priced,a doubt about quality will aries. Price of a product or a service will, more often than not,affect consumer’s buying decision. Thus it is important for a company to be able to place anacceptable price. Yet, so far only few researche evaluated “price acceptance” as consequenceof customer satisfaction. This research aims to assess the relationship between price fairness,customer satisfaction, loyalty, and price acceptance in a service company. Questionnaireswere distributed to respondents by the self-administered questionnaire method and a total of187 completed questionnaires were used in the analysis. The data was then analzed usingstructural equation modeling. Three of five hypotheses were supported, and two others werenot supported. This paper alson provides the implications for theoritical and managerial andoffers directions for future research.Keywords : Price fairness, Customer Satisfaction, Loyalty, Price Acceptance
KERAGAMAN POLA MEMBANGUN KAPABILITAS INOVASI ORGANISASIONAL PADA INDUSTRI SKALA KECIL MENENGAH Siyamtinah Siyamtinah
Jurnal Ekonomi dan Bisnis 2010: EKOBIS (Vol.11 No.1 2010)
Publisher : Department of Management, Faculty of Economics, Universitas Islam Sutan Agung, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ekobis.11.1.458-468

Abstract

The aims of this study were to analyze for the pattern diversity of organizational innovationcapability building and what factor caused it among Small and Medium Business (SMB) inSemarang.The study used seven factors of determinant of innovation capability. The factorwere human resource capability, technology usage, external interactions, marketing capability,production/operation capability, new product development, and research and development.The study also propose 2 (two) factors that were used to test what factors causes the patterndiversity of innovation capability building. The factors are business size and business age.Based on literatures reviews and questionnaire result, for 101 managers of SMB and t-tetsanalize, succeed that business size caused pattern diversity of organizational innovationcapability building among SMB for four factors.The factors were human resource capability,technologi usage, marketing capability and research and development. The followed analysis,business age caused pattern diversity of organizational innovation capability building amongSMB for four factors. The factors were external interaction, marketing capability, technologiusage and research and development.Keywords : Innovation Capability, Pattern Diversity,SMB
Studi Kelayakan Outer Ring Road Semarang Tahun 2009 Sebagai Alternatif Penentuan Kebijakan PemDA CAROLINE CAROLINE
Jurnal Ekonomi dan Bisnis 2010: EKOBIS (Vol.11 No.1 2010)
Publisher : Department of Management, Faculty of Economics, Universitas Islam Sutan Agung, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ekobis.11.1.397-406

Abstract

Each Organization public sector or private have a goals. Strategy need reach a goal oforganization. It is describe at activities. Organization need reins management system forguarantee to do of strategy organization effective and efficient system. The system forguarantee to do of strategy organization is decision maker at government region. The exampleis Outer ring road Semarang. Semarang have strategy position for national road, Outer ringroad Semarang. Semarang have strategy position for national road, Outer ring road Semarang.Semarang has a strategy position for national road, province road, regency road and city road.In order to do need strategy management coordination each regent. Central Government haveplan build ring road Semarang-Solo need supported Government Semarang. The Conclusionis, first alternative Trase (Gunung Pati street, Cangkiran, Kalimas, Mangkang) have highfeasibility views. First alternative have some problem. Problem solving need a good branchof road, consistency middle ring road plan at BSB (Bukit Semarang Baru Regency). Secondalternative (Pramuka Street, New street, Kalimas and Mangkang) have feasibility stage two.Second alternative needs progress anticipate for conservation region plan, middle ring roadplan, space regulation specific for growth ple, intensive socialization society.Keywords : Management Strategic, Visibility Study, Outer Ring Road Semarang, Analysis Financial
PERANAN PEMBELAJARAN ORGANISASIONAL DALAM MENGKONVERSIKAN ORIENTASI PASAR MENJADI KINERJA PEMASARAN : PROSES DAN AGENDA PENELITIAN Suliyanto Suliyanto
Jurnal Ekonomi dan Bisnis 2010: EKOBIS (Vol.11 No.1 2010)
Publisher : Department of Management, Faculty of Economics, Universitas Islam Sutan Agung, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ekobis.11.1.446-457

Abstract

Many studies have proved that market orientation has an influence on marketing performance,but it is considered a market orientation is not sufficient to improve marketing performance.Market orientation will be able to improve marketing performance when combined with organizationallearning, but the role of organizational learning in the convert market orientationinto marketing performance is unclear. By integrating variables of organizational learning asa single entity-market orientation-organizational learning- innovation, competitive advantagemarketing performance in a study as one is expected to clarify the role of learning in the convertmarket orientation into marketing performance has been deemed not clear.Keyword: Organizational Learning, Market Orientation, Competitive Advantage and Marketing Performance
PENINGKATAN KINERJA UKM MELALUI IMPROVEMENT PROCESS DI KABUPATEN PURBALINGGA IVAN SUTRISNO; RAHAB .; JARYONO .
Jurnal Ekonomi dan Bisnis 2010: EKOBIS (Vol.11 No.1 2010)
Publisher : Department of Management, Faculty of Economics, Universitas Islam Sutan Agung, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ekobis.11.1.407-414

Abstract

Improving of SMEs performance need good management system. The purpose of this researchis analyze the factors influencing the performance of SMEs and to determine whether thevariables of innovation, environmental hostility and firm size affect to improvement processs.A survey was conducted in Purbalingga regency by purposive sampling technique. Thesamples that are used to data analysing are 110 small medium enterprises. Partial LeastSquares method was used to examine 6 (six) research hypotheses. Research instrumensvalidity was measured by convergent validity and discriminant validity. Instrument reliabilitywas measured by cronbach’s alpha and composite reliability. The result shows that innovationand firm size positively effect to improvement process. Improvement process has a positiveeffect on firm’s growth.Keyword : Process Improvement, Small Medium Enterprises (SMEs), Performance, Inovation
MODEL PENGEMBANGAN KINERJA ORGANISASI MELALUI KUALITAS JEJARING, KUALITAS KEPERCAYAAN DAN INOVASI Tatiek Nurhajati
Jurnal Ekonomi dan Bisnis 2010: EKOBIS (Vol.11 No.1 2010)
Publisher : Department of Management, Faculty of Economics, Universitas Islam Sutan Agung, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ekobis.11.1.469-477

Abstract

This research examines empirically and analyzes the influences of social capital in forms ofnetwork quality and trust, innovations of organizational performance. The populations in thisresearch were the medium furniture businesses in Central Java. This research took samplesas many as 127 respondents. The respondents were the managers/medium wooden furniturebusiness owners with the manpower ranging from 20 to 100 people. Data collection techniqueused questionnaires, and focus group discussion with the managers/ business owners. Theused technique of analysis was the Structural Equation Modeling. The examination on theinfluence of the moderation of environmental adaptability properties used the Multi-GroupedSequential Equation Modeling. The theoretical finding in this research is that, it is able to explain(1) uncertainty of the roles of social capital, network, and trust in improving organizationalperformance, (3) uncertainty of the role of innovation in mediating the social capital orientationon the organizational performance, (4) uncertainty of the role of environment moderating thecausal relationships among social capital, innovation, and organizational performance, and(6) it is able to add the literature concerning social capital orientation, especially the mattersconcerning wooden furniture medium business, which are still relatively limited.Keywords : Organizational Performance, Social Capital Orientation, Organizational Learning, Innovation

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