cover
Contact Name
Bisri Mustopa
Contact Email
sehati.tintamas@gmail.com
Phone
+6287784901121
Journal Mail Official
sehati.tintaemas@gmail.com
Editorial Address
Sultan Salahudin Street, Tj Karang, Kec. Sakarbela, Kota Mataram, Nusa Tenggara Barat, Indonesia
Location
Kota mataram,
Nusa tenggara barat
INDONESIA
Socio-Economic and Humanistic Aspects for Township and Industry
Published by Tinta Emas Publisher
ISSN : -     EISSN : 30257824     DOI : https://doi.org/10.59535/sehati
Socio-Economic and Humanistic Aspects for Township and Industry are dedicated to fostering comprehensive research and scholarly discourse within the dynamic realms of urban development, economic intricacies, and the intricate humanistic dimensions encountered within industrial and urban landscapes. Aims Our primary aims encompass: Promoting Multidisciplinary Inquiry: We aspire to cultivate a culture of multidisciplinary research that probes deeply into the intricate tapestry of urbanization and industrialization, acknowledging the interplay between societal, economic, and humanistic dynamics. Disseminating Knowledge: We are steadfast in our commitment to disseminating well-researched findings, facilitating the exchange of ideas, and contributing to a nuanced comprehension of the challenges and possibilities embedded in urban and industrial contexts. Fostering Innovative Thought: We endeavor to inspire innovative solutions and novel strategies that address the evolving socio-economic and humanistic facets of townships and industries, thereby contributing to the progress and sustainability of communities and regions. Scope The Journal of Socio-Economic and Humanistic Aspects for Township and Industry invites original contributions and scholarly work within a diverse array of areas, including but not limited to: Socio-Economic Dynamics Economic Growth Patterns and Trends Income Inequality and Wealth Distribution Employment Patterns and Labor Markets Economic Policies and Their Social Impact Poverty Alleviation Strategies Humanistic Dimensions Cultural Heritage Preservation Artistic and Literary Expressions in Urban Contexts Linguistic Diversity and Cultural Identity Historical Narratives Shaping Local Communities Ethical and Moral Considerations in Urban Life Urban Development Urban Planning and Sustainable Development Infrastructure and Transportation Networks Environmental Sustainability in Urban Areas Quality of Life and Well-being of Urban Dwellers Smart City Initiatives Industrial Impact Industrialization and Its Influence on Local Communities Technological Advancements and Adoption in Industries Environmental Sustainability Practices within Industries Socio-Economic Well-being of Industrial Workers Supply Chain and Logistics Management Social Welfare and Justice Social Welfare Programs and Initiatives Human Rights Advocacy and Implementation Social Justice Challenges in Urban and Industrial Environments Equity and Inclusion Strategies Community Engagement and Empowerment The Journal of Socio-Economic and Humanistic Aspects for Township and Industry is an inclusive platform for scholars, researchers, practitioners, and policymakers to engage in constructive dialogue and contribute to the holistic understanding and enhancement of socio-economic and humanistic aspects in the context of townships and industries.
Articles 242 Documents
Administrative Responsiveness and Procedural Effectiveness of the Digital Complaint System at the Ombudsman of the Republic of Indonesia, Bengkulu Representative Office Ulan Deriana; Medi Aftono; Herlinda Reski
Socio-Economic and Humanistic Aspects for Township and Industry Vol. 4 No. 2 (2026): Socio-Economic and Humanistic Aspects for Township and Industry
Publisher : Tinta Emas Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59535/sehati.v4i2.676

Abstract

The Ombudsman of the Republic of Indonesia is an independent state institution mandated to supervise public service delivery and receive reports of alleged maladministration. This study analyzes the administrative responsiveness and procedural effectiveness of the public complaint system at the Ombudsman of the Republic of Indonesia, Bengkulu Representative Office. The study uses a descriptive qualitative approach with a limited comparative case study strategy by examining five complaint submissions at the stages of initial access and administrative verification. Data were collected through user-simulation-based participatory observation, complaint-process documentation, and limited informal clarification regarding the reasons for returning or rejecting complaints. The findings show that the initial response time ranged from 8 to 11 working days, with an average of 9.8 working days. The accessibility score reached 4.2 out of 5, while the test complainant satisfaction score was 3.4 out of 5. However, four complaints were returned and one was rejected due to administrative constraints, including the absence of prior internal complaint mechanisms, incomplete formal evidence, referral to technical agencies, the absence of objection efforts, and legal standing issues. These findings indicate that digital complaint channels improve access and make early responses more traceable, but they do not automatically produce substantive effectiveness when complainants are not assisted in meeting formal and material requirements. The study recommends strengthening pre-verification features, complainant assistance, document-completeness checklists, transparent status-tracking systems, and public outreach on complaint requirements so that digital complaint channels do not function merely as administrative entry points.
The Effect of Financial Performance on Stock Returns of Sharia Issuers with Dividend Policy as a Moderating Variable: Evidence from Companies Listed in the Jakarta Islamic Index, 2020-2024 Zamroni Alpian Muhtarom; Mohammad Najib Roodhi; Mujahid Dakwah; Abdurrahman Abdurrahman; Wisnu Ginanjar
Socio-Economic and Humanistic Aspects for Township and Industry Vol. 4 No. 2 (2026): Socio-Economic and Humanistic Aspects for Township and Industry
Publisher : Tinta Emas Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59535/sehati.v4i2.677

Abstract

Sharia-compliant equity markets have become an important investment segment in Indonesia, yet the extent to which firm-level financial performance explains stock returns remains empirically unsettled, particularly when dividend policy is considered as a moderating signal. This study examines the effects of the Current Ratio (CR), Debt to Equity Ratio (DER), Return on Assets (ROA), and Total Assets Turnover (TATO) on stock returns, with the Dividend Payout Ratio (DPR) as a moderating variable, for firms listed in the Jakarta Islamic Index (JII) during 2020-2024. A quantitative explanatory design was applied using secondary data from annual reports, audited financial statements, stock-price data, and dividend disclosures. Purposive sampling produced 59 firm-year observations from 12 firms, and the data were analyzed using panel regression and Moderated Regression Analysis (MRA) in EViews 12. The results show that CR has a negative and significant effect on stock returns, whereas DER, ROA, and TATO do not have significant direct effects. DPR does not moderate the relationships between CR, DER, or ROA and stock returns; however, it significantly moderates the TATO-stock return relationship in a negative direction. These findings indicate that dividend policy is more relevant in explaining how asset-use efficiency is translated into market returns than in strengthening the effects of liquidity, leverage, or profitability. The study contributes evidence from sharia issuers by showing that investors may evaluate dividend allocation and reinvestment capacity jointly when interpreting operating efficiency.