cover
Contact Name
Bagus Githa Adhitya M
Contact Email
baa@stp-bandung.ac.id
Phone
+62818640301
Journal Mail Official
jett@stp-bandung.ac.id
Editorial Address
Jurusan Perjalanan, Sekolah Tinggi Pariwisata Bandung Jalan Dr. Setiabudhi No. 186 Bandung , Indonesia
Location
Kota bandung,
Jawa barat
INDONESIA
Journal of Event, Travel and Tour Management
ISSN : -     EISSN : 28290046     DOI : https://doi.org/10.34013/jett
Core Subject : Education, Social,
Focuses on Event Management (MICE) scope: various aspects of planning, organizing, and managing events across a wide range of categories, including corporate events, social gatherings, cultural events, and more. Focuses on Tour & Travel Management scope : related to the management and operations of the travel and tourism industry, including airlines, transportation, tour operations, tour guides, travel patterns, and consumer behavior within the travel industry.
Articles 1 Documents
Search results for , issue "vol.6 no.1 (2026)" : 1 Documents clear
Menjembatani kesenjangan akses event: Perspektif Multi-stakeholder dalam Penyelenggaraan Event Inklusif di Indonesia Bagus Githa; Any Ariani Noor; Gufroni Sakaril
Journal of Event, Travel and Tour Management Vol.6 No.1 (2026)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jett.v6i1.2547

Abstract

Event organization in Indonesia still faces significant challenges in ensuring accessibility for persons with disabilities, despite their population reaching more than 22 million people, or approximately 8.5% of the total population. The low participation of persons with disabilities in events indicates a gap between accessibility needs and current event management practices. This study aims to identify accessibility needs and formulate strategies for providing access for persons with disabilities in event organization in Indonesia. This research employs a qualitative approach using Focus Group Discussions (FGDs) involving multiple stakeholders, including disability organizations (PPDI, PERTUNI, and GERKATIN) and event industry actors (ASPERAPI and Backstagers Indonesia). Data were analyzed using thematic analysis to identify patterns of needs, barriers, and existing practices. The findings reveal that accessibility needs encompass four main aspects: (1) physical access, such as ramps, guiding blocks, and inclusive spatial facilities; (2) information and communication access, including sign language interpreters, visual media, and screen reader technologies; (3) service and participation access, including the involvement of persons with disabilities as active participants and event staff; and (4) safety and comfort access, including evacuation systems and disability-friendly supporting facilities. The main barriers identified include limited awareness among event organizers, lack of standardized operational guidelines, and insufficient policy and infrastructure support. Based on these findings, this study proposes accessibility provision strategies through a multi-stakeholder approach, including strengthening event accessibility standards, enhancing human resource capacity through inclusivity training, utilizing assistive technologies, and fostering collaboration with disability organizations throughout all stages of event management. This study contributes by offering a strategic framework for inclusive event organization that can serve as a reference for government institutions, event organizers, and related stakeholders in promoting accessible and inclusive events in Indonesia.

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