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INDONESIA
JURNAL MITRA MANAJEMEN
Published by Universitas Dirgantara Marsekal Suryadarma
ISSN : 19789297     EISSN : 27217191     DOI : https://doi.org/10.35968/jmm
Core Subject : Science, Education, Engineering,
Civil Engineering, Building, Construction & Architecture Computer Science & IT Education Mechanical Engineering Other
Jurnal Mitra Manajemen adalah jurnal yang fokus pada semua program studi di universitas dirgantara marsekal suryadarma seperti Teknik Penerbangan, Teknik Aeronautika, Sistem Informasi, Manajemen Informatika, Teknik Elektro, Teknik Industri, Pengaturan Lalu Lintas Udara, Ekonomi, dan Hukum. Semua artikel harus mencakup validasi dari ide yang disajikan.
Arjuna Subject : Umum - Umum
Articles 11 Documents
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Search results for , issue "Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN" : 11 Documents clear
PERANAN MANAJEMEN STRATEGI PERUSAHAAN PENERBANGAN DALAM MENGHADAPI PERUBAHAN INDUSTRI JASA ANGKUTAN UDARA Sugiarti Sugiarti
JURNAL MITRA MANAJEMEN Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v12i2.749

Abstract

ABSTRAKManajemen strategi perusahaan penerbangan dalam situasi sebelum pandemi Covid 19 sudah diterapkan dengan baik. Manajemen strategi merupakan suatu sistem yang digunakan sebagai satu kesatuan dari semua aspek yang ada dalam organisasi perusahaan penerbangan. Peranan manajemen strategi dalam perusahaan penerbangan mempunyai andil yang cukup besar untuk mempertahankan eksistensi perusahaan penerbangan khususnya dalam menghadapi tantangan yang timbul akibat adanya pandemi Covid 19. Kebijakan perusahaan penerbangan berkaitan dengan manajemen strategi dalam menghadapi perubahan industri jasa angkutan udara meliputi penerapan strategic flexibility yaitu membuat produk baru yang ditawarkan kepada konsumen, mewujudkan strategic intent sebagai upaya pengelolaan sumber daya, kemampuan, dan kompetensi inti yang dimiliki perusahaan untuk mewujudkan visi dan misi perusahaan pada persaingan yang ketat, dan membuat strategic mission yang baik dengan kemampuan dan tanggung jawab terhadap pemberian pelayanan yang bermutu atas produk barunya kepada konsumen dan mitra bisnisnya dan menjamin kepuasan pengguna produk sebagai upaya menghadapi tantangan akibat adanya pandemi Covid 19 dan mempertahankan citra perusahaan penerbangan. Kata kunci : strategi, manajemen strategi, industri jasa angkutan udara
PENGARUH UKURAN ORGANISASI DAN KETERLIBATAN PENGUNA TERHADAP KINERJA SISTEM INFORMASI AKUNTANSI DAN PT XYZ Alcianno Ghobadi Gani
JURNAL MITRA MANAJEMEN Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v12i2.745

Abstract

ABSTRACTThis study aims to determine how much influence the size of the organization and user involvement on the performance of the accounting information system at PT XYZ. By using this type of research causal research. With qualitative analysis, data obtained by questionnaire, Likert scale, population of research 392 employees. The sample collection method is saturated sampling, and with an error rate of 5% using SPSS 26.0, the results of the hypothesis test of Organizational Size (X1) have a positive effect on Accounting Information System Performance (Y). where the t-count value is 2.333 > t-table 1.960. This shows that the higher the level of Organizational Size, the System Performance Hypothesis test results of User Involvement in System Development (X2) have a positive effect on Accounting Information System Performance (Y). Where the t-count value is 2.297 > t-table 1.960. This shows that the higher the level of user involvement in system development, the better the accounting information system performance Keywords: Organizational Size, User Involvement, Accounting Information System
PERSIAPAN PETUGAS RAMP HANDLING DI BANDARA ABDUL RACHMAN SALEH DALAM PROSES PERSIAPAN PEMBERANGKATAN Evaf Maulina
JURNAL MITRA MANAJEMEN Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v12i2.750

Abstract

ABSTRACTThe company's operational activities are indeed the main point in achieving the targets to be achieved. This applies to every airline company that is a direct customer such as a passenger. Ground Handling, namely the pre-flight service and post-flight service phases, namely the handling of passengers and aircraft while at the airport. The ramp handling officer is tasked with carrying out field activities based on existing SOPs. Keyword : Ground Handling, Ramp Handling
ANALISIS SISTEM PENGENDALIAN INTERN PENJUALAN KREDIT PADA PT XYZ Iswandir Iswandir
JURNAL MITRA MANAJEMEN Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v12i2.746

Abstract

ABSTRACTThis study aims to analyze the credit sales internal control system at PT XYZ. The research uses an approach approach, with the correlational method. The collection method is qualitative, in the form of primary and secondary data collected through documentation. The internal control system applied to PT XYZ is doing well, the shortcomings are still in the dual position, namely the dual position of the warehouse section with the shipping section, the accounting section with the current billing section. Billing delays are piled up containing the activity of the accounting function at the end of the period. There is no shipping section that can actually be separated from the warehouse, credit and billing sections, so it will be an obstacle in accountability. Keywords: Credit Sales System, Internal Control System.
PERSIAPAN PETUGAS RAMP HANDLING DI BANDARA ABDUL RACHMAN SALEH DALAM PROSES PERSIAPAN PEMBERANGKATAN Evaf Maulina
JURNAL MITRA MANAJEMEN Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v12i2.751

Abstract

ABSTRACTThe company's operational activities are indeed the main point in achieving the targets to be achieved. This applies to every airline company that is a direct customer such as a passenger. Ground Handling, namely the pre-flight service and post-flight service phases, namely the handling of passengers and aircraft while at the airport. The ramp handling officer is tasked with carrying out field activities based on existing SOPs. Keyword : Ground Handling, Ramp Handling
FASE EKONOMI KOREA SELATAN MENUJU TINGGAL LANDAS DAN FAKTOR-FAKTOR PENDUKUNGNYA Azwirda Aziz; Hamdi Nur; Atik Budi Paryanti
JURNAL MITRA MANAJEMEN Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v12i2.742

Abstract

ABSTRACT: Korea was one of the poorest countries in the world in the 1960s. However, by 1995 South Korea had become the 11th largest economy in the world. South Korea's phenomenal economic growth is also known as the "Miracle on Han River" (the Han river is a river that flows across the capital Seoul). Indonesia and South Korea have almost the same start of economic development with the per capita income of the population which is also almost the same but with different achievements. There is a contrast between the economic success of these two countries as seen in the GDP per capita of the two countries which is much different. This study aims to find out what policies they have implemented, what development models they have implemented and what factors influence it. Next, compare the economic development of Indonesia with that of Korea to see more clearly the lessons that can be drawn in developing the country's economy. This research is a library study. The results of the research show 1. South Korea's industrialization policy is carried out consistently while Indonesia is inconsistent 2. South Korea is poor in natural resources while Indonesia is rich in natural resources. The lack of natural resources has made them carry out ambitious industrialization policies by gradually developing heavy industries and hi-tech industries. Therefore, the path taken is to limit foreign investment, protect local industries and strengthen them so that they can compete for exports. Meanwhile, Indonesia, which is rich in natural resources, invites foreign investment in natural resource extraction and exports based on natural resources, but forgets to develop a competitive industry. Keyword: economic growth, development models, foreign investment,   
HUKUM TANAH ADALAH HUKUM YANG SANGAT PENTING, DIBUTUHKAN OLEH MASYARAKAT/BANGSA INDONESIA DI DALAM KEHIDUPAN SEHARI-HARI Mudemar A. Rasyidi
JURNAL MITRA MANAJEMEN Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v12i2.747

Abstract

ABSTRAKHukum tanah bukan mengatur tanah dalam segala aspeknya, ia hanya mengatur salah satu aspek yuridisnya yang disebut hak-hak penggunaan atas tanah. Ketentuan-ketentuan berkenaan yang mengatur hak-hak penguasaan atas tanah dapat disusun menjadi satu kesatuan yang merupakan satu sistem, yang disebut Hukum Tanah. Ketentuan-ketentuan Hukum Tanah itupun dapat dipelajari dengan menggunakan suatu sistematika yang luas dan masuk akal. Kata Kunci:     Tanah adalah suatu kebutuhan dalam hidup manusia, dimanapun dia berada.
ANALISIS PENGARUH CUSTOMER SATISFACTION DAN TRUST IN BRAN TERHADAP CUSTOMER RETENTION (Studi Kasus Pengguna Kartu XL di Sekolah Tinggi Manajemen Labora) Sumarsid Sumarsid; Atik Budi Paryanti
JURNAL MITRA MANAJEMEN Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v12i2.752

Abstract

ABSTRACTThis study aims to determine several factors that can affect customer retention, including customer satisfaction and trust in brand. Therefore, it is necessary to know how the company, in this case XL as the object of research, applies these factors in order to increase customer retention of XL card users, either partially or simultaneously. The type of research used is research with a quantitative descriptive approach. This research uses samples of 31 XL card users at Labora Management College. Based on the hypothesis test with the t test, it was found that a significant value of Customer Satisfaction was 0.142> 5% (0.142> 0.05), thus to> tα then Ha (alternative hypothesis) was rejected and Ho (hypothesis nil) was accepted. This means that partially Customer Satisfaction has no significant effect on Customer Retention of XL card users at Labora Management College. Likewise, the significant value for the X2 Trust In Brand variable is 0.169> 5% (0.169> 0.05), thus to> tα, then Ha (alternative hypothesis) is rejected and Ho (null hypothesis) is accepted. This means that the X2 Trust In Brand variable partially does not have a significant effect on Customer Retention of XL card users at Labora Management College Based on the hypothesis test with the F test, it is found that the significant value of F is 0.007, meaning <5%, (0.007 <0.05) thus Ho is rejected and Ha is accepted so that it can be concluded that simultaneously Customer Satisfaction and Trust In Brand have a significant effect on Customer Retention of XL card users. at Labora College of Management. Based on the results of multiple linear regression analysis, the equation Y = 4.365 + 0.157 X1 + 0.262 X2 means that if the Customer Satisfaction value is increased by 1 point / unit, then Customer Retention (Y) will increase by 0.157 points / unit, while each increase in Trust In Brand the value is increased. 1 point / unit, then Customer Retention (Y) will increase by 0.262 points / unit Keywords: Customer Satisfaction, Trust In Brand and Customer Retention
EFEKTIFITAS PROGRAM TAX AMNESTY JILID II DAN FAKTOR KEBERHASILAN DAN PERMASALAHAN: PELAJARAN DARI TAX AMNESTY JILID I Safri Safri
JURNAL MITRA MANAJEMEN Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v12i2.743

Abstract

ABSTACTThe success of the tax amnesty target for property declaration volume I is not proportional to the number of tax amnesty participants. The number is far below the total number of taxpayers which reached 32 million, and the least number of participants came from MSMEs. With the increase in the taxpayer compliance ratio in reporting the 2020 SPT by 78%, even during the Covid-19 pandemic, of course, a breath of fresh air for the success of the second tax amnesty. This study uses data types with systematic analysis methods, qualitative descriptive analysis is used in data analysis. The purpose of the tax amnesty is to increase state revenues, increase basic data, and assess taxpayer compliance in carrying out their tax obligations, although there are opportunities in the implementation of tax amnesty volume II, there are also problems that need to be studied, lack of socialization of tax amnesty, tax amnesty rates that In contrast, the Tax Amnesty endangers honest taxpayers. The success of the State in tax amnesty is due to the threat that this amnesty is the last amnesty program. Keywords: Tax Amnesty
PERAN AGEN TEREGULASI (REGULATED AGENT) DALAM MENDUKUNG KEAMANAN KARGO UDARA Dewi Dyah Widyastuti
JURNAL MITRA MANAJEMEN Vol 12, No 2 (2021): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v12i2.748

Abstract

ABSTRAKKargo merupakan muatan yang memiliki potensi ancaman keamanan penerbangan, untuk itu Regulated Agent menjadi pintu pertama pemeriksaan sebelum muatan tersebut dimasukkan ke dalam pesawat udara. Regulated Agent adalah badan hukum Indonesia berupa agen kargo, freight fowarder atau bidang lainnya yang disertifikasi Direktorat Jenderal yang melakukan kegiatan bisnis dengan Badan Usaha Angkutan Udara atau Perusahaan Angkutan Udara Asing untuk melakukan pemeriksaan keamanan terhadap kargo dan pos yang ditangani atau yang diterima dari Pengirim. Secara umum Regulated Agent mempunyai tugas untuk memeriksa barang (kargo dan pos) dari pengirim sebelum dikirim ke badan usaha angkutan udara. Untuk menjalankan fungsinya Regulated Agent  harus membuat program keamanan untuk pengiriman kargo/pos yang sekurang-kurangnya memuat: personel, fasilitas dan peralatan untuk penanganan kargo dan pos, langkah-langkah keamanan kargo dan pos, dan peta daerah keamanan terbatas dan daerah terbatas. Keberhasilan dalam pengiriman kargo dan pos hal ini merupakan wujud dari tangung jawab Regulated Agent sebagai pintu utama sebelum kargo/pos tersebut masuk kedalam pesawat udara. Dengan keberhasilan dalam pemeriksaan kargo dan pos ini menunjukkan bahwa Regulated Agent memiliki peranan yang sangat penting dalam mendukung keamanan kargo udara pada khususnya dan keamanan penerbangan nasional pada umumnya. Tujuan penelitian ini yaitu pertama, membuktikan bahwa tugas dan tanggung jawab Agen Teregulasi menjaminkan barang yang dikirim dinyatakan aman atau tidak membahayakan. Kedua, untuk mengetahui peranan Agen Teregulasi sebagai pemeriksa kargo dan pos dalam mendukung kemananan kargo udara dan seligus keamanan penerbangan nasional. Penelitian ini menggunakan penelitian kualitatif yang menghasilkan data deskriptif berupa kata-kata tertulis atau lisan dari orang-orang dan perilaku yang dapat diamati. Metode penelitian yang digunakan adalah menggunakan metode deskriptif yaitu memberikan gambaran mengenai tugas dan tanggung jawab Regulated Agent yang memiliki peran dalam mendukung keamanan kargo udara dan juga keamanan penerbangan nasional Kata kunci: kargo, keamanan, regulated agent

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