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Muhammad Agreindra Helmiawan
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Gedung LPPM Universitas Sebelas April, Jl. Angkrek Situ No.19, Kelurahan Situ, Kecamatan Sumedang Utara, Kabupaten Sumedang, Jawa Barat, Indonesia 45323
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Journal of Regional Public Administration
Published by Universitas Sebelas April
ISSN : 25487736     EISSN : 27748944     DOI : -
Core Subject : Social,
Social Sciences
The Journal of Regional Public Administration is published twice a year by Fakultas Ilmu Sosial dan Ilmu Publik. This journal publishes the results of research conducted by researchers and lecturers in Higher Education. The aim is to disseminate research findings to all relevant stakeholders in order to build knowledge sharing in order to harmonize the capacities of universities, government and society.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 22 Documents
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Search results for , issue "Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration" : 22 Documents clear
KUALITAS PELAYANAN DALAM PEMBUATAN AKTA KELAHIRAN MENGGUNAKAN APLIKASI LAYANAN ANANDA SEHAT DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA SUKABUMI 2021-2022 Tuah Nur; Rizkiya Sriwahyuni; Rismawati Agusti; Ayu Andriani
JRPA - Journal of Regional Public Administration Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

This research study focuses on the problem of population administration services through the Healthy Ananda Service application for issuing birth certificates. Among them are complaints from the public regarding errors in inputting birth certificate data, socialization that has not been optimal, infrastructure that is still lacking, completeness of documents that are not on time or not in accordance with existing SOPs, and the lack of responsiveness of service staff. The theory used in this study is the theory put forward by Zeithaml, et al (1988:23) with 5 dimensions, namely (1) tangibles, (2) reliability, (3) responsiveness, (4) assurance, (5) empathy. This study aims to determine the Quality of Public Services Using the Healthy Ananda Service Application at the Population and Civil Registry Office of the City of Sukabumi in 2021-2022, as well as to find out what the inhibiting and supporting factors are. The method used in this research is descriptive qualitative. The results of this study indicate that based on the five dimensions, namely the first, the tangibles aspect is quite good because there are still deficiencies in terms of infrastructure, such as leaky waiting rooms and narrow parking lots. Then the aspects of reliability, responsiveness, assurance, and empathy show good results.
EFEKTIFITAS PELAYANAN PUBLIK PADA LAYANAN KARTU TANDA PENDUDUK YANG TERPADU (KADO TERINDAH) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA SUKABUMI Tuah Nur; Detio fikri firjani; Nopia Nopia; Salma Salsabila Saumi
JRPA - Journal of Regional Public Administration Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

Public services are all activities in the framework of fulfilling basic needs in accordance with the basic rights of every citizen and resident over an item, in this article describes the effectiveness of public services in the Application for making identity cards at the Sukabumi City population and civil registration service, e-KTP is a government product that must be owned by all Indonesian people in accordance with Article 63 of this Law confirms, residents of Indonesian Citizens and Foreigners who have a Permanent Stay Permit who are 17 (seventeen) years old or have been married or have been married are required to have Electronic KTP (e-KTP), of course, at a free price and also excellent service provided by the local Population and Civil Registration Service. The presence of the concept of e-government (electronic government) is an answer in facing the current era of digitalization. various kinds of problem phenomena such as (1) Timeliness of service (2) It is still unclear about socialization of the community about the application Kado Terindah (3) Facilities and Infrastructure.
KOORDINASI PENYUSUNAN RENCANA KERJA PEMERINTAH DAERAH DI BAPPPPEDA KABUPATEN SUMEDANG Rika Kusdinar; Eka Rukmana; Fadlilahudin; Isni Yunita Ratna Yanti; Mutya Dewi Fitria; Teddy Asep Supriyadi
JRPA - Journal of Regional Public Administration Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

The purpose of this study, among other things, is to find out Coordination in the Preparation of Regional Government Work Plans at BAPPPPEDA in Sumedang Regency. The research method used in this study is the qualitative method. Purchasing technique for research informants, namely Purposive Sampling. With research informants, namely the Head of PPEPD and six staff. The data collection technique used was library research and field studies consisting of observation, interviews and documentation. While the data management procedures in this study, namely Data Reduction, Data Display, Data Conclucion Drawing/Verification and Triangulation. Based on the research results, it can be concluded that employee coordination is seen from the leadership's responsibility, there is a process, regular arrangement of group efforts, the concept of unity of action, the purpose of coordination is quite good. - inhibiting factors inhibiting coordination: differences in orientation towards specific goals, differences in time orientation, differences in interpersonal orientation, differences in structural formality, which becomes difficult to unite and lack of facilities that inhibit differences of opinion used to support collaborative activities. Efforts to overcome coordination barriers : Basic management techniques , improve coordination potential , reduce the need for coordination.
EFEKTIVITAS PELAYANAN HUMAS SEKRETARIAT DEWAN KABUPATEN SUMEDANG Dhesti Widya Nurhasanah Ningrum; Karen Zein Sudrajat; Lisna Mutiara Putri; Mohammad Agit Arobi
JRPA - Journal of Regional Public Administration Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

Public relations is a form of optimizing work whose job is to create, build, improve, maintain the image and publish all forms of agency work programs. Public Relations aims to establish good cooperation with all the public so that they get direct reciprocity from the community as a form of participation and convince the public to believe in the advantages possessed by each agency. This study aims to determine the effectiveness of public relations services at the Sumedang District Council Secretariat. This study uses a qualitative method. Data collection techniques used library research, field studies (observations, interviews, and documentation), and triangulation. Informants were determined by purposive sampling technique so that this study consisted of 4 people. Meanwhile, data processing procedures use data reduction, data presentation, and conclusion drawing. The results of this study conclude that the effectiveness of public relations services at the Secretariat of the Sumedang Regency Council has been carried out well although there are still a number of things that need to be improved such as increasing the number of employees who have the ability and knowledge about public relations and protocol, and equipping facilities and infrastructure to support more public relations services. good again. But there are a number of things that support such as public relations services that are ready to serve, especially leaders 24 hours a day and serve wholeheartedly whatever the conditions are, making public relations services good. There are several suggestions, namely the importance of having supporting facilities and infrastructure for public relations in carrying out services, especially services in providing information to the community
IMPLEMENTASI PROGRAM PENCATATAN AKTA KEMATIAN DI KABUPATEN SUMEDANG Suherman; Billy Maulana Hambali; Firma Dewi Lestari; Ihsanudin; Intan Yunita; Lulu Salsabila Nurazizah; Rena Marisa
JRPA - Journal of Regional Public Administration Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

This study aims to examine the implementation of the death certificate program at the Population and Civil Registry Service in Sumedang district, the obstacles to its implementation, and the efforts to overcome these obstacles. The method used in preparing this research report is a qualitative research method with a descriptive type. The sampling technique used was purposive sampling, with informants: Office Secretary, Functional Position in Civil Registration, Staff 1 in Civil Registration and Staff 2 in Civil Registration. Data collection techniques through library research and field studies. In analyzing the data used the Miles and Huberman model with the steps: data reduction, data presentation, conclusion drawing/validation and triangulation. Based on the results of the study, it was concluded that the death certificate program at the Population and Civil Registration Office of Sumedang Regency is optimal if services are in the office but not optimal if services are carried out to the field. Obstacles in implementing the program include the low mindset of the people, the media used is still very simple and limited, the use of official cars is not optimal. In overcoming these obstacles, several efforts were made including employees still trying to do various ways to be able to change people's mindsets, in the process of government services trying to minimize the cost of making death certificates with brokers and no death certificates were falsified. Suggestions in implementing the program are to improve the quality of socialization, increase the equity of information distribution to all regions, improve the quality of human resources, must be able to budget for the
PENGARUH PENGAWASAN TERHADAP IMPLEMENTASI SIKOPROL DI DINAS KOPERASI, UKM, PERDAGANGAN DAN PERINDUSTRIAN KABUPATEN SUMEDANG Fepi Febianti; Anisa Novianty Dwi Kania; Evi Fatimus Sadiah; Ilham Ramadhan; Nita Purnama; Sandi Cahyadi
JRPA - Journal of Regional Public Administration Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

An abstranct is a brief summary of a research article, thesis, review, conference proceeding or any-depth analysis of a particular subject or disipline, and is often used to help the reader quickly ascertain the paper purposes. When used, an abstract always appears at the beginning of a manuscript or typescript, acting as the point-of-entry for any given academic paper or patent application. Absatrcting and indexing services for various academic discipline are aimed at compiling a body of literature for that particular subject. Abstract length varies by discipline and publisher requirements. Abstracts are typically sectioned logically as an overview of what appears in the paper. Information technology really helps a person, business entity or legal entity in carrying out their work and duties more quickly and easily. One legal entity that uses information technology to support the needs of carrying out its duties is Bidang Koperasi in Dinas Koperasi, UKM, Perdagangan dan Perindustrian of Sumedang Regency by creating an application called SIKOPROL. The implementation of the Sikoprol application can affect Cooperative supervision so that the process of achieving Organizational goals can be achieved properly. The purpose of this study was to determine the implementation of the SIKOPROL application and controlling of Koperasi, to determine the relationship between the Implementation of the SIKOPROL Application and Controlling of Cooperatives and to determine the effect of the Implementation of the SIKOPROL Application on Supervision of Cooperatives in Bidang Koperasi in Dinas Koperasi, UKM, Perdagangan dan Perindustrian of Sumedang Regency. This research uses descriptive analysis method with a quantitative approach and the types of statistics used are descriptive statistics with saturated sampling techniques. The number of samples studied were 15 respondents. The analysis used includes validity test, reliability test, normality test, percentage calculation, correlation coefficient test, significance test and coefficient of determination test. Based on the research results, it is known that the implementation of the SIKOPROL application. Dinas Koperasi, UKM, Perdagangan dan Perindustrian iniSumedang Regency is already in good criteria with analysis results reaching 90.67%. Likewise, Controlling of Koperasi is in good criteria with the results of the analysis reaching 86.67%. From the correlation analysis, it was obtained a correlation value of 0.676 which indicates a positive and significant relationship between the implementation of the SIKOPROL application and Controlling of Koperasi. From the analysis of the coefficient of determination it is known that the SIKOPROL Implementation variable has an influence on Cooperative controlling of 48.5%. The remaining 52.5% is influenced by other factors not examined in this study.
IMPLEMENTASI PERDA NOMOR 13 TAHUN 2019 TENTANG BADAN PERMUSYAWARATAN DESA DI KABUPATEN SUMEDANG Dadan Setia Nugraha
JRPA - Journal of Regional Public Administration Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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The focus of this research is due to the not yet good implementation process of Regional Regulation Number 13 of 2019 concerning the Village Consultative Body in Sumedang Regency. This study aims to find out and analyze the Implementation of Regional Regulation Number 13 of 2019, the inhibiting factors for the Implementation of Regional Regulation Number 13 of 2019 and the efforts that have been made by the Community and Village Empowerment Service in implementing Regional Regulation Number 13 of 2019 concerning the Consultative Council and Villages of Sumedang Regency. The method used in the preparation of this research is a qualitative. The sample technique used is purposive sampling. The research informants were: the Head, and Pemdes Policy Analyst at PMD Service, Sumedang Regency, totaling 2 people. Meanwhile, in analyzing the data, the Miles and Huberman models were used with the steps: data reduction, data presentation, drawing conclusions and triangulation techniques. Based on the results of research on the implementation of Regional Regulation No. 13 of 2019 concerning Village Consultative Councils at the Community and Village Empowerment Service of Sumedang Regency, it can be seen from each dimension and indicator have been well implemented but not optimal. It is hoped that with the Implementation of Regional Regulation Number 13 of 2019 that in implementing a policy there must be clarity of policy standards and objectives, fulfillment of needed resources, strong coordination both between individuals in an organization and with other agencies, good implementer position, and environmental conditions that affects it.
KOMPETENSI PEGAWAI KOMISI PEMILIHAN UMUM KABUPATEN SUMEDANG Irma Dewi Agustin
JRPA - Journal of Regional Public Administration Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

Good competence comes from qualified human resources. The high and low quality of human resources will also have an impact on the level of productivity and the level of participation in the world of work. To meet organizational expectations, competent human resources are needed. But in addition to achieving goals, the process of achieving those goals is no less important. Therefore, the work done must remain based on values that are in accordance with the organization. This study aims to determine the competence of employees of the Sumedang Regency General Election Commission Office. The targets in this study were 30 employees of the Sumedang Regency General Election Commission Office while the research informants were 3 employees of the Sumedang Regency General Election Commission Office. The sampling technique used to determine research informants used purposive sampling techniques. Data collection was carried out using literature studies and field studies. For data analysis using data reduction, data presentation, and conclusions. The results showed that the competence of employees of the Sumedang Regency General Election Commission Office has met the criteria for employee competency characteristics, but the level of employee competence can be said to be quite good. Employees have understood and fulfilled organizational goals, duties and functions, and standard operating procedures but there are still employees whose confidence level is not high and some employees have not been included in trainings. This causes a lack of employee initiative in the solutions taken to solve the problems faced at work.
FAKTOR-FAKTOR YANG MEMPENGARUHI STRES KERJA ANGGOTA BAWASLU KABUPATEN SUMEDANG DALAM MENGAWAL TAHAPAN PEMILU Lalas Sulastri; Della Cahyani Yasinta; Wiwin Novita Indrayanti; Abdul Fatah Khoerudin
JRPA - Journal of Regional Public Administration Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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The purpose of this research is to identify the elements that influence the work stress of Sumedang Regency Bawaslu members monitoring the election stages. Qualitative research was employed. Purposive sampling was used, with commissioners, staff, and technical implementers included. Data reduction, data presentation, data presentation, conclusion drawing/verification, and triangulation are all data collection procedures. The study's findings indicate that, from an environmental standpoint, it has little influence because, as implementing agencies, the RI Bawaslu and the Provincial Bawaslu have foreseen the timetable of operations and the budget. From an organizational standpoint, it is highly influential in terms of the workload and tasks that each member has, and it's just that each member already has work resilience due to previous election experience. From a personal standpoint, influence is a sign of individual characteristics, as Bawaslu interacts with a variety of groups, including political organizations, contestants, and the general public. The research findings are expected to strengthen monitoring on social media, facilities and infrastructure, and office layout so that members are more comfortable at work and there are activities that can sustain job resilience
PELAYANAN ASN MELALUI SUMEDANG SIMPATI ACADEMY (SSA) DI KABUPATEN SUMEDANG Shofwan Hendryawan; Anisah Yulia Ningsih; Dini Marini; Irmala Regina Wati; Nisa Fauziah; Resti Yuliani
JRPA - Journal of Regional Public Administration Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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This study aims to find out, to obtain objective data and information regarding ASN through the Sumedang Simpati Academy (SSA) at the Civil Service Agency and Human Resource Development in Sumedang Regency. The method used in this research is a qualitative research method with a descriptive type. The technique of determining the formal research is purposive sampling. With research informants, namely the Head of the Apparatus Competency Development Sector, the Head Of The Sub-Sector Of Managerial Competency Development, the Head Of The Planning And Evaluation Sub-Sector Of Apparatus Competency Development, the Head Of The Sub-Sector Of Technical And Functional Competency Development, and Staff. Data collection techniques used are library research and field studies which consist of observation, interviews and documentation. While the data processing procedures in this study are data reduction, data display, and data conclusion drawing/verification. The final results of this study conclude that the ASN through the Sumedang Sympathy Academy (SSA) at the Sumedang Regency Personnel and Human Resource Development Agency is already good enough in providing services to the (ASN).

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