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Buletin Pos dan Telekomunikasi
Published by Kementerian Komunikasi dan Informatika
ISSN : 16930991     EISSN : 24431524     DOI : https://doi.org/10.17933/bpostel
Core Subject : Economy, Science, Social, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Industrial & Manufacturing Engineering Social Sciences
Scientific work/Manuscript that can be published in the Buletin Pos dan Telekomunikasi is in the form of academic papers, research reports, surveys, research briefings, and degree theses, analysis of secondary data, thoughts, theoretical/conceptual/methodological reviews in the field of: Post: including policy, technology and standardization of postal equipments and services. Telecommunications: including policy, standardization, market, resources, security, infrastructure and technology either wireless or wired telecommunications, both voice and data communications.
Arjuna Subject : Teknik (semua kategori) - Teknik (Lain-Lain)
Articles 192 Documents
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Peramalan pengguna pitalebar di Indonesia [Forecasting of Broadband Users in Indonesia] Azwar Aziz
Buletin Pos dan Telekomunikasi Vol. 14 No. 1 (2016): June 2016
Publisher : Centre for Research and Development on Resources, Equipment, and Operations of Posts and I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17933/bpostel.2016.140103

Abstract

Negara Indonesia memiliki peluang yang sangat besar untuk merealisasikan potensi pitalebar, mengingat Indonesia memiliki jumlah penduduk 253 juta orang dan pengguna internet 88,1 juta orang pada tahun 2014. Di sisi lain sektor komunikasi (salah satunya termasuk telekomunikasi) merupakan satu-satunya sektor yang secara konsisten memberikan kontribusi pertumbuhan terhadap Pendapatan Domestik Bruto (PDB) sebesar dua angka (double digit). Kemudian peran penting pemerintah adalah selalu mengantisipasi dalam membuat regulasi telekomunikasi, salah satu nya untuk mempercepat penggelaran prasarana pitalebar, seperti menerbitkan Peraturan Presiden RI. Nomor 96 Tahun 2014 tentang Rencana Pitalebar Indonesia 2014 – 2019.  Secara riil pembangunan jaringan pitalebar di Indonesia masih dilakukan di kota-kota besar, mengingat pengguna telekomunikasi sebagian besar berada di kota-kota besar. Selain itu perangkat hanset atau handphone, ketersediaan di pasaran masih terbatas dan harganya masih mahal. Kajian ini menggunakan metodologi penelitian kuantitatif dengan menghitung peramalan dan kualitatif, dengan melakukan observasi atau pengamatan langsung ke lapangan kepada perusahaan Telkom, Telkomsel, XL Axiata dan Indosat. Selanjutnya hasil penelitian ini diperoleh lima faktor yang mempengaruhi penggunaan pitalebar yaitu jumlah penduduk, produk domestik bruto, pendapatan per kapita, laju pertumbuhan ekonomi dan inflasi, dan laju penetrasi. Selain itu, hasil pitalebar menunjukkan pengguna pitalebar lima tahun kedepan selalu meningkat.*****Indonesia has a tremendous opportunity to implement the potential of broadband, as Indonesia has a population of 253 million people and 88.1 million Internet users in 2014. On the other hand, the communication sector (one of them including telecommunications) is the only sector that is consistently contributed to the growth of Gross Domestic Product (GDP) as many as two numbers (double-digit). Then the important role of government is always anticipating in arranging telecommunications regulation, one of them is accelerating the deployment of broadband infrastructure, such as issuing Presidential Regulation  Number 96 Year 2014 on Indonesian Broadband Plan 2014 - 2019. In fact, the development of broadband network in Indonesia is still carried out in major cities, considering the telecommunications users are mostly located in large cities. In addition, handset devices or mobile phones, the availability on the market is still limited and the price is still expensive. This study uses a quantitative research methodology to calculate forecasting and qualitatively, by means of observation or direct observation to the field to the company Telkom, Telkomsel, XL Axiata and Indosat. The results of this study showed five factors that influence the use of broadband i.e population, gross domestic product, per capita income, economic growth and inflation, and the rate of broadband penetration. Beside that, the results show that for the next five years, broadband users is increasing.
Evaluasi kualitas website universitas XYZ dengan pendekatan webqual [Evaluation of XYZ university website quality based on Webqual approach] Darmawan Baginda Napitupulu
Buletin Pos dan Telekomunikasi Vol. 14 No. 1 (2016): June 2016
Publisher : Centre for Research and Development on Resources, Equipment, and Operations of Posts and I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17933/bpostel.2016.140105

Abstract

Penelitian ini bertujuan untuk mengevaluasi kualitas website Universitas XYZ dengan pendekatan WebQual. WebQual adalah sebuah pendekatan pengukuran kualitas website melalui persepsi pengguna berdasarkan tiga dimensi yaitu usability, information quality dan services interaction quality. Populasi dalam penelitian ini adalah seluruh mahasiswa Universitas XYZ dimana jumlah sampel diambil sebanyak 216 responden secara purposive sampling. Metode penelitian yang digunakan adalah survei dengan kuesioner berbasis WebQual 4.0 yang dianalisis dengan IPA (Importance Performance Analysis) untuk mengetahui tingkat kepuasan pelanggan yang merupakan gap antara kepentingan dan kinerja. Hasil uji validitas dan reliabilitasmenunjukkan keseluruhan item kuesioner valid dan reliabel karena telah memenuhi persyaratan. Hasil penelitian menunjukkan bahwa dari 22 item yang dianalisis dengan metode IPA dikelompokkan ke dalam kuadran I (3 item), kuadran II (9 item), kuadran III (7 item) dan kuadran IV (3 item). Item yang dianggap penting dan perlu segera ditingkatkan terletak pada kuadran I yaitu kemudahan berkomunikasi melalui web, ketersediaan informasi yang cukup detail serta rasa aman dalam menyampaikan data pribadi. Hasil analisis korelasi ganda juga menunjukkan adanya hubungan yang sangat kuat antara variabel independen dan dependen dalam penelitian ini.*****This study aimed to evaluate the quality of XYZ University website with WebQual approach. WebQual is an approach of measuring the quality of a website through user perception based on three dimensions of usability, information quality and service interaction quality. The population in this study was all students at XYZ University, where the number of samples taken about 216 respondents by purposive sampling. The method survey is used with WebQual 4.0 questionnaire-based that was analyzed by IPA (Importance Performance Analysis) to determine the level of customer satisfaction that is the gap between importance and performance. Validity and reliability result showed the whole item questionnaire was valid and reliable because it has met the requirements. The results showed that of the 22 items were analyzed by IPA grouped into quadrant I (3 items), quadrant II (9 items), quadrant III (7 items) and quadrant IV (3 items). The items that are important and needs to be improved are ease of communicating via the web, the availability of sufficient information and detail to convey a sense of security of personal data (quadrant I). Multiple correlation analysis results also showed a very strong relationship between the independent and dependent variables in this study.
Analisis Kriteria Pengembangan Penganggaran Elektronik Menggunakan Software Quality Function Deployment (SQFD) dari Sudut Pandang Pengguna [The Analysis of Electronic Budgeting Development Criteria Using SQSD from User Perspectives] Rahmi Kartika Jati
Buletin Pos dan Telekomunikasi Vol. 15 No. 1 (2017): June 2017
Publisher : Centre for Research and Development on Resources, Equipment, and Operations of Posts and I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17933/bpostel.2017.150101

Abstract

Pesatnya perkembangan sistem informasi menjadi pemicu dalam pengembangan aplikasi pendukung operasional organisasi. Tak terkecuali pemerintah Indonesia. Sebagai organisasi yang besar, pemerintah Indonesia memandang perlu adanya perbaikan layanan kepada masyarakat. Hal tersebut dilakukan dengan menetapkan penerapan e-government. E-government merupakan salah satu alat yang digunakan dalam perbaikan birokrasi dan tata kelola pemerintahan. Pusat Penelitian X sebagai lembaga pemerintahan melakukan perbaikan terus menerus untuk meningkatkan tata kelola organisasi. Dari beberapa area yang akan menjadi objek pengembangan e-government, pihak manajemen Pusat Penelitian X memutuskan untuk memprioritaskan perbaikan pada proses keuangan, khususnya proses penganggaran. Dalam rangka perbaikan proses anggaran tersebut, perlu kajian terkait pengembangan penganggaran elektronik. Berdasarkan hal tersebut penelitian ini bertujuan untuk pengembangan penganggaran elektronik di Pusat Penelitian X. Pengembangan dilakukan dengan menggunakan Software Quality Function Deployment (SQFD) yang merupakan pengembangan Quality Function Deployment (QFD) tradisional yang umum digunakan pada pengembangan produk manufaktur. Dari penelitian ini diperoleh hasil bahwa dalam pengembangan penganggaran elektronik di Pusat Penelitian X, programmer perlu memperhatikan delapan kriteria prioritas yang menurut pengguna perlu ada di dalam penganggaran elektronik. Dimana delapan kriteria prioritas tersebut dapat digunakan sebagai dasar pengetesan sistem untuk finalisasi pengembangan penganggaran elektronik.*****The rapid development of information system is the trigger for the developing of organization operational support applications. This is also the case of Indonesian government. As a big organization, Indonesian government sees the need of improving public services. Those can be conducted by implementing e-government, as a tool to improve the bureaucracy and governance effectively and efficiently. X Research Center as a government institution continues to improve the organization arrangement system. From many areas that will be the objects of e-government developing, the management of X Research Center decided to prioritize the improvement of financial process, especially budgeting process. On the improving of the budgeting process, the study of e-budgeting development is implemented. This study used Software Quality Function Deployment (SQFD) which is a development of Quality Function Deployment (QFD) commonly used in the traditional manufacturing product development. From this paper, we can conclude that in the development of e-budgeting in X Research Center, programmers need to pay attention to the eight priority criteria according to user requirement. Eight priority criteria can be used as a basic for system testing to finalize the development of electronics budgeting.
Determinan literasi digital mahasiswa: kasus Universitas Sriwijaya [Determinants of students digital literacy: the case of Sriwijaya University] Mery Yanti
Buletin Pos dan Telekomunikasi Vol. 14 No. 2 (2016): December 2016
Publisher : Centre for Research and Development on Resources, Equipment, and Operations of Posts and I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17933/bpostel.2016.140202

Abstract

Artikel ini bertujuan menganalisis kontribusi kesenjangan digital terhadap tingkat literasi digital di kalangan mahasiswa Universitas Sriwijaya. Peneliti menggunakan pendekatan kuantitatif. Populasi penelitian adalah seluruh mahasiswa FISIP Universitas Sriwijaya yang berjumlah 3.414 orang. Sampel penelitian ditetapkan secara purposif sebanyak 200  orang dan dipilih dengan metode simple random sampling. Seratus responden dipilih dari kelompok digital native di Kampus Palembang dan 100 orang lagi dipilih dari Kampus Indralaya. Data dikumpulkan dengan wawancara terstruktur berpedoman pada kuesioner yang telah disiapkan. Data dianalisis dengan SPSS dan menggunakan tabulasi silang (chi-square dan uji Somers). Hasilnya, kesenjangan digital di kalangan mahasiswa Universitas Sriwijaya berbentuk perbedaan kepemilikan, biaya komunikasi, dan usia pertama kali mengoperasikan perangkat TIK (laptop, tablet, dan handphone). Hampir tidak ada perbedaan dalam tiga situs website yang paling sering dikunjungi, tiga tempat favorit mengakses internet, intensitas penggunaan, dan pola pemanfaatan perangkat TIK. Tingkat literasi digital mahasiswa FISIP Universitas Sriwijaya adalah ‘Tinggi’ dan ‘Sangat tinggi’. Ia tidak berhubungan dengan jenis kelamin, program studi, kepemilikan dan intensitas penggunaan TIK, keanggotaan dalam grup online, dan biaya komunikasi yang dikeluarkan. Secara statistik, literasi digital dipengaruhi usia pertama kali menggunakan perangkat TIK. Tetapi hubungan keduanya bersifat negatif dan tidak signifikan.*****This article aims to analyze the contribution of the digital divide to digital literacy among students in Sriwijaya University (SU), by using quantitative approach. Research population was 3,414 students at Faculty of Social and Political Sciences, SU. Research sample consists of 200 students chosen purposively by using simple random sampling method. A hundred students were selected from digital native in Palembang Campus, while the other 100 were from Indralaya Campus. Data were collected by a structured interview based on questionnaire and were analyzed using SPSS and cross tabulation (chi-square and Somers test). The results show that the digital divide among students in SU occurs in the forms of differences of ICT devices ownership, communication costs, and the age when the respondent used ICT devices (laptops, tablets, and mobile phones) for the first time. There is no difference between respondents in the aspects of three most frequently-visited websites, three favorite places in accessing the Internet, and the intensity and usage pattern of ICT devices. We also found that the digital literacy of SU students are in the level of 'high' and 'very high'. However, it does not relate to gender, discipline, ownership and usage intensity of ICT devices, membership in online groups, and communication costs. Statistically, digital literacy is influenced by the age when a respondent used an ICT device for the first time. In contrast, this relationship is negative and insignificant.
Analisis Efektivitas Perangkat pada Program Desa Broadband Terpadu [Analysis of Device Effectiveness in Integrated Broadband Village Program] Hilarion Hamjen
Buletin Pos dan Telekomunikasi Vol. 14 No. 2 (2016): December 2016
Publisher : Centre for Research and Development on Resources, Equipment, and Operations of Posts and I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17933/bpostel.2016.140203

Abstract

Pemerintah berkomitmen mendukung pertumbuhan e-commerce dan ekonomi digital di Indonesia untuk mencapai visi Indonesia 2020 sebagai negara ekonomi digital terbesar di Asia Tenggara. Secara fundamental diperlukan dukungan konektivitas nasional dari tingkat pusat sampai ke tingkat lokal, salah satunya melalui program KPU/USO yaitu program DBT (Desa Broadband Terpadu). Penelitian ini bertujuan untuk mengetahui efektivitas perangkat pada program DBT phase 1 dan keterkaitannya dengan konektivitas, dengan menggunakan metode analisis kepentingan kinerja dan uji statistik Chi square. Berdasarkan hasil penelitian diketahui bahwa efektivitas perangkat meliputi variabel kondisi, fungsi, pemeliharaan dan pemanfaatan rata-rata adalah 84,5 persen. Dengan nilai efektivitas tersebut diketahui bahwa keseluruhan variabel kondisi perangkat, fungsi dan pemanfaatannya tidak mempengaruhi konektivitas.  *****The Indonesian government has a strong commitment in supporting the growth of e-commerce and Digital Economy in Indonesia to attain Indonesia’s vision by 2020 as the largest digital economy nation in Southeast Asia. Fundamentally, the national connectivity supports from central level to local level are needed, where one of them comes from Integrated Broadband Village program. This research determines the effectiveness of devices in the DBT program and its correlation to the connectivity, by using importance-performance analysis method and Chi-square statistical test. It is known from the result that the effectiveness of devices, including condition, function, maintenance, and utilization variables, achieves 84.5 percent on average. The value shows that all mentioned variables have insignificant correlations to the connectivity.
Wireless Gigabit untuk komunikasi pitalebar [Broadband communication in Wireless Gigabit] Awangga Febian Surya Admaja; Sri Ariyanti
Buletin Pos dan Telekomunikasi Vol. 14 No. 2 (2016): December 2016
Publisher : Centre for Research and Development on Resources, Equipment, and Operations of Posts and I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17933/bpostel.2016.140201

Abstract

Pertumbuhan trafik data yang semakin meningkat menyebabkan kebutuhan komunikasi pitalebar menjadi semakin tinggi, hal tersebut dapat diatasi dengan penggunaan pita 60 GHz sebagai jaringan wireless gigabit. Kajian ini bertujuan untuk melihat bagaimana potensi penggunaan pita 60 GHz di Indonesia dengan melakukan wawancara terhadap regulator dan operator seluler, serta melihat kondisi regulasi dalam negeri dan ketentuan internasional. Hasil kajian menunjukkan bahwa pita 60 GHz memiliki potensi penggunaan dengan skema perizinan yang disesuaikan dengan kondisi penerapan. Kanal yang memiliki alokasi peruntukannya paling sedikit dalam tasfri berdasarkan ketentuan ITU adalah kanal 2 dan 3 sedangkan pada kanal 4 di rentang 63,72-65,88 GHz pengalokasian paling sedikit hanya ada di pita 64-65 GHz.*****The increasing growth of data traffic led to higher demand for broadband communications. This demand problem can be overcome by the use of the 60 GHz band as gigabit wireless networking spectrum. This study aims to see the potential use of the 60 GHz band in Indonesia, through in-depth interviews with regulators and by looking at the regulatory conditions domestically and internationally. The results show that the 60 GHz band has the potential use as long as the licensing scheme is adapted to the application conditions. Channels having the fewest allocation for wireless gigabit based on tasfri are channel 2 and 3, while channel 4, in the range of  63.72-65.88 GHz, has the least allocated spectrum on 64-65 GHz band.
Perencanaan dan analisis kehandalan sistem komunikasi radio microwave tampak pandang pada pita frekuensi 12750-13250 MHz [Planning and analysis of the reliability of line of sight microwave radio communication system on 12750-13250 MHz band] Ahmad Hasyim
Buletin Pos dan Telekomunikasi Vol. 14 No. 2 (2016): December 2016
Publisher : Centre for Research and Development on Resources, Equipment, and Operations of Posts and I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17933/bpostel.2016.140206

Abstract

Propagasi gelombang radio dapat diartikan sebagai proses perambatan gelombang radio dari pemancar ke penerima. Gelombang ini akan merambat melalui udara bebas menuju antena penerima dan mengalami redaman di sepanjang lintansannya,  redaman perangkat dan saluran transmisi, sehingga ketika sampai di antena penerima, energi sinyal sudah sangat lemah. Line of sight    (LOS) merupakan salah satu jenis propagasi di mana diantara stasiun pengirim dan stasiun penerima  tidak terdapat penghalang. Kendala geografis dan kelengkungan bumi menyebabkan adanya keterbatasan untuk transmisi line of sight, namun masalah ini secara umum dapat dikurangi melalui perencanaan, perhitungan dan penggunaan teknologi tambahan. Dalam perencanaan sistem komunikasi radio, kinerja LOS perlu direncanakan cadangan daya akibat fluktuasi sinyal serta analisis kehandalannya. Sistem radio gelombang mikro digital antar titik yang menggunakan  frekuensi 13 GHz dengan modulasi 16 QAM, bit rate 140 MBps,dan  noise figure 0,7 dB memerlukan daya pancar -4,488 dBm, fading margin sebesar 85,51 dB dan kehandalannya sebesar 99,9999999%.*****Radio wave propagation can be defined as the process of propagation of radio waves from the transmitter to the receiver. These waves will propagate through free air towards the receiver antena with experienced curbs along the tracks, so when it arrive at the receiver antena, the signal energy is very slow. Line of sight (LOS) is one kind of propagation where no obstacles found between the transmitter and the receiver station. Geographical constraints and the curvature of the earth bring limitations to the line of sight transmission, but this problem can generally be reduced through planning, calculation and use of additional technologies. In a radio communication system planning, LOS performance needs to be planned caused by signal fluctuations and reliability. Digital microwave point to point radio systems using 13 GHz of spectrum, 16 QAM of modulation,  140 MBps of bit rate,  0,7 dB of noise figure  requires  -4,488 dBm of transmit power,   85,51 dB of fading margin, and 99.99999999 % of reliability.
Dampak Sosial Ekonomi dan Peran Pemerintah Daerah dalam Perkembangan Teknologi Pitalebar di Indonesia [Social Economy Impact and Local Government Initiative relating to Broadband Technology Development in Indonesia] Wirianto Pradono
Buletin Pos dan Telekomunikasi Vol. 14 No. 2 (2016): December 2016
Publisher : Centre for Research and Development on Resources, Equipment, and Operations of Posts and I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17933/bpostel.2016.140205

Abstract

Indonesia memiliki aset yang berperan penting bagi pembangunan nasional termasuk sosial dan ekonomi antara lain sumber daya manusia dan industri dalam negeri. TIK khususnya internet pitalebar merupakan salah satu kunci dalam pembangunan sosial ekonomi di suatu negara. Studi ini dilakukan untuk mengetahui sejauh mana dampak pemanfaatan internet pitalebar di Indonesia terhadap aspek sosial ekonomi masyarakat serta mengidentifikasi apakah langkah yang telah dilakukan pemerintah daerah dalam mendorong pemanfaatan internet pitalebar telah dilakukan secara optimal. Data yang diperoleh melalui penelitian dianalisis menggunakan metode Matthew B Miles dan A Michael Huberman, (2007). Hasil studi menunjukkan bahwa penggunaan internet pitalebar di Indonesia meningkat dengan signifikan dan memberikan dampak positif terhadap pertumbuhan sosial ekonomi masyarakat. Namun demikian pemanfaatan internet pitalebar tersebut belum dilakukan secara optimal terutama untuk tujuan yang bersifat produktif. Pemerintah daerah telah melakukan sejumlah langkah strategis untuk mendorong pemanfaatan internet pitalebar di Indonesia seperti penggelaran ducting untuk kabel serat optik, pelatihan bidang TIK, penyediaan akses internet WiFi di fasilitas publik. Namun, langkah yang dilakukan pemerintah daerah perlu lebih diintensifkan guna memperluas penetrasi internet pitalebar untuk peningkatan dan pemerataan pertumbuhan sosial dan ekonomi masyarakat Indonesia.*****Indonesia has invaluable assets which are important to the national development. Those assets need to be managed properly in order to deliver significant contribution to the national development, especially in social and economy aspects. Nowadays, Information and Communication Technology (ICT), especially broadband internet, is one of some key points in social economy development in a country. Both qualitative and quantitative methods are used in this study to capture broadband internet utilization in Indonesia and identify initiatives done by the local governments to achieve public welfare through broadband internet utilization. The results show that broadband internet usage in Indonesia increases rapidly and is followed by positive growth in social and economy aspects. Yet, broadband technology has not been optimally utilized, especially for productive purposes. A number of strategic initiatives has been taken by local governments to encourage broadband internet usage in Indonesia. Nevertheless, the initiatives from local governments need to be intensified in order to increase social and economical growth through the equitable distribution of broadband internet usage in all over Indonesia.        
Studi kepuasan pelanggan terhadap kualitas layanan pitalebar pada jaringan bergerak seluler [The study of subscriber satisfaction on quality of broadband service on cellular mobile network] Kasmad Ariansyah; Sri Wahyuningsih
Buletin Pos dan Telekomunikasi Vol. 14 No. 2 (2016): December 2016
Publisher : Centre for Research and Development on Resources, Equipment, and Operations of Posts and I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17933/bpostel.2016.140204

Abstract

Teknologi telekomunikasi seluler terus berevolusi. Dimulai dari teknologi seluler generasi pertama (1G) yang berbasis teknologi analog, kini kita dapat menikmat layanan pitalebar nirkabel berbasis teknologi seluler generasi keempat (4G). Studi ini dilakukan untuk mengukur kepuasan pelanggan terhadap kualitas layanan pitalebar pada jaringan bergerak (mobile) baik kualitas layanan yang bersifat teknis maupun non-teknis, dengan cara menyebarkan kuesioner kepada pelanggan 3G dan 4G di 12 lokasi survei. Analisis dilakukan dengan menggunakan indeks kepuasan konsumen dan analisis kepentingan dan kinerja. Hasil analisis menunjukkan bahwa pada umumnya pelanggan puas dengan kualitas layanan data yang diberikan oleh pihak penyedia layanan. Namun demikian, masih diperlukan perbaikan-perbaikan mengingat indeks kepuasan konsumen lebih mendekati batas bawah dari kategori puas tersebut. Berdasarkan hasil analisis kepentingan dan kinerja terhadap diketahui bahwa pada skala 5(lima), rata-rata tingkat kepentingan dan kinerja untuk semua parameter kualitas layanan berturut-turut sebesar 4,04 dan 3,43. Terdapat dua parameter masuk kuadran tingkatkan kinerja,  empat parameter berada di kuadran pertahankan kinerja, dua parameter  memiliki kinerja yang dianggap berlebihan dan sisanya yaitu dua parameter masuk dalam kategori prioritas rendah. Penyedia layanan harus memprioritaskan perbaikan pada parameter-parameter yang masuk dalam kategori tingkatkan kinerja, yaitu kehandalan jaringan dan kecepatan perbaikan jaringan ketika jaringan mengalami gangguan.*****Mobile telecommunications technology continues to evolve. Starting from the first-generation mobile technology (1G), we are now able to enjoy wireless broadband service based on fourth-generation cellular technology (4G). This study was conducted to measure customer satisfaction against quality of service (QoS) parameters of broadband on mobile networks, including technical QoS as well as non-technical QoS. Data collection was done by distributing questionnaires to customers of 3G and 4G in 12 survey locations. Analyses were performed using customer satisfaction index (CSI) and importance and performance analysis (IPA). The results show that, overall, customers are satisfied with the quality of service from the service providers. However, improvements are still required given that the customer satisfaction index is closer to the lower limit of the satisfying category.  Based on the importance and performance analysis it is known that on a scale of 5, the average level of importance and performance for all quality of service parameters are 4.04 and 3.43 respectively. There are two parameters included in the category of concentrate here, four parameters categorized as keep up the good work, two parameters considered as possible overkill and the remaining two parameters are categorized as low priority. Service providers should prioritize improvements on parameters that are included in the category of contcentrate here, namely network reliability and promptness in repairing impaired network.
Wireless Sensor Network Exploiting High Altitude Platform in 5G Network [Jaringan Sensor Nirkabel Menggunakan High Altitude Platform pada Jaringan 5G] Veronica Windha Mahyastuty; Iskandar Iskandar; Hendrawan Hendrawan
Buletin Pos dan Telekomunikasi Vol. 15 No. 1 (2017): June 2017
Publisher : Centre for Research and Development on Resources, Equipment, and Operations of Posts and I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17933/bpostel.2017.150105

Abstract

Technology development and socio-economic transformation have increased the demand for 5G cellular networks. They are expected to send information quickly and support many use cases emerging from a variety of applications. One of the use cases on the 5G network is the massive MTC (Machine Type Communication), wherein wireless sensor network (WSN) is a typical application. Challenges faced by a 5G cellular network are how to model an architecture/topology to support WSN and to solve energy consumption efficiency problem in WSN. So, to overcome these challenges, a HAP system integrated with WSN which uses Low Energy Adaptive Hierarchy routing protocol is implemented. The HAP system is designed to be used at a 20-km altitude, and the topologies used are those with and without clustering. It uses 1,000 sensor nodes and Low Energy Adaptive Clustering Hierarchy protocol. This system was simulated using MATLAB. Simulations were performed to analyze the energy consumption, the number of dead nodes, and the average total packets which were sent to HAP for non-clustered topology and clustered topology. Simulation results showed that the clustered topology could reduce energy consumption and the number of dead nodes while increasing the total packet sent to HAP.*****Perkembangan teknologi dan transformasi sosial-ekonomi telah menyebabkan bisnis jaringan seluler 5G mengalami perubahan, sehingga jaringan seluler 5G diharapkan dapat mengirim informasi dengan cepat dan mendukung kasus penggunaan yang banyak bermunculan dari berbagai aplikasi. Salah satu kasus penggunaan pada jaringan 5G adalah massive Machine Type Communication (MTC). Salah satu aplikasi massive MTC adalah jaringan sensor nirkabel (JSN). Tantangan bagi jaringan seluler 5G ini adalah bagaimana memodelkan arsitektur/topologi untuk mendukung JSN dan bagaimana mengatasi masalah efisiensi konsumsi energi di JSN. Untuk menjawab tantangan ini, maka diterapkan sistem HAP yang terintegrasi JSN dan menggunakan protokol routing Low Energy Adaptive Clustering Hierarchy. Sistem HAP dirancang untuk digunakan di ketinggian 20 km dengan topologi tanpa dan dengan clustering, menggunakan 1.000 node sensor. Sistem ini telah disimulasikan dengan menggunakan MATLAB. Simulasi dilakukan untuk melihat konsumsi energi, jumlah node yang mati dan rata-rata total paket yang dikirim ke HAP untuk topologi tanpa dan dengan clustering. Dari serangkaian simulasi, terlihat bahwa topologi dengan clustering dapat mengurangi konsumsi energi dan jumlah node yang mati, sekaligus meningkatkan total paket yang dikirimkan ke HAP.

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