cover
Contact Name
Mochamad Purnomo
Contact Email
ijmbs@unwahas.ac.id
Phone
+6285865550225
Journal Mail Official
ijmbs@unwahas.ac.id
Editorial Address
Jl. Menoreh Tengah X No.22, Sampangan, Kec. Gajahmungkur, Kota Semarang, Jawa Tengah 50232 Kota Semarang
Location
Kota semarang,
Jawa tengah
INDONESIA
International Journal of Management, Business and Social Sciences
ISSN : 29638410     EISSN : 29625971     DOI : 10.31942/ijmbs.v1i1.6791
International Journal of Management, Business and Social Sciences (IJMBS) is a biannually (May and November) peer reviewed journal published by Management study program of Wahid Hasyim University Indonesia that aims to promote Management, Business and Social Sciences researchs and developments, and it provides a link between scientists and practitioners. IJMBS invites manuscripts in the some topics including human resource management, strategic management, leadership & organizational, entrepreneurship, business management, financial management, marketing management, and operational management
Articles 6 Documents
Search results for , issue "Vol 1, No 2 (2022): November" : 6 Documents clear
Investigation Of Determinants Of Customer Satisfaction Aprih Santoso; M. Hasan Ma’ruf
International Journal of Management, Business, and Social Sciences Vol 1, No 2 (2022): November
Publisher : Universitas Wahid Hasyim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31942/ijmbs.v1i2.7675

Abstract

Abstract The issue with PDAM Tirta Moedal Semarang is that it causes customers to feel unsatisfied, which leads to complaints like: water frequently dies and comes out sparingly. The goal of the study was to determine how trust, an intervening variable, affected the relationship between PDAM Tirta Moedal Semarang's service reputation and customer happiness. The population of this research is the housing community of Graha Mukti Semarang as many as 1,537 people. There were 99.87 samples total in this investigation (based on the Slovin formula, rounded to 100 individuals).The SPSS 26 application was used to carry out the analysis technique. Through path analysis, the variable influence model will be put to the test.The findings demonstrate a direct correlation between service quality and confidence in PDAM Tirta Moedal Semarang. The service quality and reputation of PDAM Tirta Moedal Semarang has an immediate impact on PDAM Tirta Moedal Semarang's client satisfaction. Customer satisfaction at PDAM Tirta Moedal Semarang is directly impacted by trust. At PDAM Tirta Moedal Semarang, trust can be considered an intervening variable on service quality and reputation on customer satisfaction. Keyword : Satisfaction; trust; service; reputation
Muzaki's Perception of Zakah Policy as Income Tax Deduction in Situbondo Regency Maulidha Ayu Andini; N. Ari Subagio; Agus Mahardiyanto; Umi Cholifah
International Journal of Management, Business, and Social Sciences Vol 1, No 2 (2022): November
Publisher : Universitas Wahid Hasyim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31942/ijmbs.v1i2.7703

Abstract

This study aims to determine the partial and simultaneous effect of halal-haram aspects, legal awareness, and religiosity on the zakah policy as a deduction from income tax in Situbondo Regency. By using a quantitative method of sampling using purposive sampling techniques and quota sampling. Data collection using a questionnaire. The data analysis technique used is instrument test, classical assumption test, and multiple linear regression. The results of the research show that the Halal-haram Aspect, Legal Awareness, and Religiosity have a significant simultaneous effect on Muzaki's Perception of Zakah Policy as a Deduction for Income Tax in Situbondo Regency. Meanwhile, the results of the partial test, the Halal-haram Aspect variable and Legal Awareness have a significant influence on Muzaki's Perceptions, but the legal awareness variable has no significant effect on Muzaki's Perceptions.
Supply Chain Management Information System Analysis In Services Private Banks Lutfi Alhazami; Alivia Rachmawati
International Journal of Management, Business, and Social Sciences Vol 1, No 2 (2022): November
Publisher : Universitas Wahid Hasyim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31942/ijmbs.v1i2.7680

Abstract

This study aims to get a more specific understanding by describing the Supply chain management information system in the mobile banking application and understanding the effectiveness of the use of m-BCA as a form of information system. This type of research is descriptive quantitative by analyzing and identifying problems in finding the effectiveness of m-BCA information system. The data collection process in this study was carried out by conducting experiments using m-BCA which became the main source and other data sources taken from various media containing m-BCA report data. Based on the results of the data that researchers do refer to the 3 main functions of mobile banking, namely convenient, practical and easy. While the results of 300 mobile banking users 93.3% rated effective at the level of need and convenience. Then 10% less effective and 3.3% less effective users agree and disagree because the UI (User Interface) of mobile banking is less attractive. Finally, the security level can be assessed as effective with a percentage of 80% and less effective 20% because the application login security does not yet have a fingerprint and face id which he thinks is more secure and practical.
The Effect of Audit Opinion, Reputation of Public Accounting Firm on Audit Delay with Audit Tenure as Moderation in Indonesian Manufacturing Companies Teguh Widodo; Khanifah Khanifah; Wulan Budi Astuti; Salsa Hidayatusshiva
International Journal of Management, Business, and Social Sciences Vol 1, No 2 (2022): November
Publisher : Universitas Wahid Hasyim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31942/ijmbs.v1i2.7714

Abstract

This study aims to analyze audit opinion and KAP reputation that affect audit delay with audit tenure as a moderator in manufacturing companies listed on the Indonesia Stock Exchange in 2018 – 2020. In this study, audit opinion and KAP reputation are independent variables, and audit delay is a variable. dependent, tenure audit as a moderating variable. The population of this research is all manufacturing companies listed on the Indonesia Stock Exchange in 2018 – 2020. The total sample used is 135 companies which were determined through purposive sampling. The data analysis technique used is multiple linear analysis techniques with the help of the IBM SPSS 25 program. The results of this study indicate that audit opinion has no effect on audit delay. KAP reputation affects audit delay.
Applying The Personal Knowledge Management In Network Quality And Value Creation Toward Sustainable Competitive Advantage (Sebuah Konseptual Model Pada Industri Garmen Di Salatiga) Windi Novia Ratri Wardhani; Ratih Pratiwi; Sunarto Sunarto; Riesmita Kustanti; Nanang Yusroni
International Journal of Management, Business, and Social Sciences Vol 1, No 2 (2022): November
Publisher : Universitas Wahid Hasyim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31942/ijmbs.v1i2.7314

Abstract

Abstract Organizations must manage information and knowledge effectively and allow knowledge-based value creation. This study examines the role of personal knowledge management in increasing Value creation to achieve sustainable competitive advantage. This research is explanatory research using quantitative descriptive-analytical methods. Respondents are managers of 30 garment companies in Salatiga, the sampling method used is a census and scoring using a Likert scale of 1 to 5, and the data is processed using SEM AMOS software. The results showed that personal knowledge management had a positive and significant effect on value creation. Personal knowledge management has a positive and significant effect on sustainable competitive advantage. Value creation was found to positively and significantly affect sustainable competitive advantage. Network quality strengthens the influence of personal knowledge management and network quality on sustainable competitive advantage. Further research is suggested to examine the influence of other factors that influence value condition to knowledge management by considering the quality factor of HR Industry players and product marketers who can competitiveness/ innovativeness in achieving sustainable competitive advantage Keyword: Sustainable competitive advantage, personal knowledge management, value creation, network quality
STRATEGY FOR INCREASING WELFARE BASED ON COMMUNITY EMPOWERMENT THROUGH MSME (Village Case Studies Wadas, Subdistrict Kandangan, Regency Temanggung) Sofwan Baharrudin; Ratih Pratiwi; Ernawati Budi Astuti
International Journal of Management, Business, and Social Sciences Vol 1, No 2 (2022): November
Publisher : Universitas Wahid Hasyim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31942/ijmbs.v1i2.7427

Abstract

Abstract Society is a subject and an object that plays an essential role in welfare—community empowerment through MSME as a strategy to improve the community's interest in Wadas Village. The purpose of this study was to analyze and determine the improvement of the system and improvement of welfare based on community empowerment through MSME in Wadas Village, Kandangan District, Temanggung Regency. This type of research is descriptive qualitative with interview data collection methods centered on key informants (MSME administrators & the general public) and key non-informants (Village Heads) as primary data and the SOP manual for MSME empowerment as secondary data. The data analysis technique used SWOT analysis, and the results were entered into the IFAS, EFAS, and SFAS matrices. The results of this study are community empowerment through MSME can improve the welfare of the community in Wadas Village. The improvement strategy that can be taken is to support an aggressive policy or growth-oriented procedure by taking advantage of existing opportunities and internal strengths in community empowerment through MSME in Wadas Village, Kandangan District, Temanggung Regency. Keyword : Welfare, Strategy, Community Empowerment, MSME

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