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Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika
Published by Asosiasi Riset Teknik Elektro Dan Informatika Indonesia
ISSN : 30318904     EISSN : 30318912     DOI : 10.61132
Core Subject : Science,
Computer Science & IT
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika memuat naskah hasil-hasil penelitian di bidang Sistem Informasi dan Teknik Informatika
Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi
Articles 235 Documents
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Penerapan Teknologi Informasi untuk Mendorong Kemandirian Desa di Era Digital Muhammad Ridho
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.450

Abstract

Village independence is one of the priorities in national development, especially in improving the welfare of rural communities. Information technology (IT) has an important role in speeding up this process, especially in the current digital era. This research aims to implement the application of information technology to encourage village independence, both in economic, administrative and social aspects. The method used is a case study in Village X, with a qualitative approach through interviews, observation and documentation analysis. The research results show that the application of IT, such as village information systems, local e-commerce, and web-based administration applications, is able to increase the efficiency of public services, expand market access for village products, and increase participation in village development communities. Thus, the correct application of IT can be an important pillar in realizing independent villages in the digital era.
The Maturity Level Framework ITIL V3 dalam Mengukur Kepuasan Mahasiswa Terhadap Web Student Universitas Amikom Purwokerto Sri Wahyuningsih; Oktafia Heng Huice; Ito Setiawan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.452

Abstract

In this era of globalization, technology increasingly influences education. Students of Amikom University Purwokerto use Web Student to access academic information such as schedules and grades. Although educational technology is developing, challenges in meeting student needs still exist. Evaluation is needed to assess the effectiveness of Web Student, especially in user satisfaction. This study uses ITIL Version 3 in the service operation domain, with a Likert scale-based questionnaire to 60 respondents to measure the maturity level. The results of the maturity level include: event management 2.90, incident management 2.45, problem management 2.13, request fulfillment 2.24, and access management 3.18. Overall, the average index of all questionnaire results variables obtained was 2.58, which is on a scale of 3 out of 5 maturity levels, namely defined.
Analisis Sistem Terhadap Penilaian Kinerja Karyawan pada PT. Flypower Bunevasius Pekelmus; Agus Budiyantara
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.454

Abstract

This research aims to analyze the effectiveness of the employee performance appraisal system at PT. Flypower, a company engaged in the production of badminton equipment since 2002 employee performance appraisal is an important component in human resource management, which involves evaluating employee contributions to achieving company goals through assessing achievements identifying strengths and weaknesses and providing feedback. This research uses a descriptive qualitative approach method. This method is used to describe phenomena related to human resource management and to understand the meaning contained in employee experiences related to the assessment system implemented data was collected through in-depth interviews participatory observation, and analysis of relevant documents, as many as 20 employees were involved as respondents to get a comprehensive perspective on the existing assessment system. The research results show that the performance appraisal system at PT. Flypower has experienced a development from a simple assessment method to a more structured system based on document analysis, in line with the implementation of the ISO 9001 standard. Transparency and regular feedback contribute positively to employee motivation. However, there are several weaknesses, such as a lack of clarity in the assessment criteria which can hinder employee understanding. This research recommends improvements in the communication of assessment criteria and the provision of understanding resources to support achievement of performance targets.
Penerapan Metode Ward and Peppard dalam Analisis Infrastruktur TI pada Global Youth Action Farica Rachman, Naura; Excel Ervinta Desty; Naura Arum Kartika; Ito Setiawan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.456

Abstract

Global Youth Action is a company engaged in youth empowerment with a focus on supporting the achievement of Sustainable Development Goals (SDGs) through the collaboration of various youth movements in Indonesia and internationally. However, the company still faces challenges in terms of infrastructure and information system (IS) applications that are not fully capable of supporting business processes optimally. One of the main obstacles is the limited human resources who have expertise in managing SI and information technology (IT) effectively. In preparing the SI strategic planning framework, this research uses the Ward and Peppard approach to analyze company needs. The analysis process includes mapping the company's internal and external environment through Value Chain Analysis and SWOT Analysis, as well as grouping the application portfolio using McFarlan Strategic Grid. The results of this research recommend the development of various applications such as the Global Youth Action Website application, SAP application, customer service information system, asset information system, and executive information system. These recommendations are expected to provide strategic direction for the global youth action company, as well as improve IT HR competencies and strengthen the application portfolio to support the sustainability of business processes at Global Youth Action.
Analisis Kualitas Layanan Jaringan Internet di Cv. Asri Jaya Mandiri dengan Metode QoS (Quality Of Service) Muhammad Ridwan; Goldie Gunadi
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.459

Abstract

This study aims to analyze the quality of internet service at CV. Asri Jaya Mandiri using the Quality of Service (QoS) and SERVQUAL methods. QoS measures network performance based on parameters such as throughput, delay, jitter, and packet loss, while SERVQUAL evaluates employees' perceptions and expectations across five dimensions: tangible, reliability, responsiveness, assurance, and empathy. The analysis reveals significant gaps, particularly in reliability and empathy, with unstable connections and inadequate access speed being the primary issues. To improve Service Quality, the study recommends infrastructure upgrades, increased bandwidth, and enhanced communication within the IT team. Implementing these measures is expected to ensure smooth operations, improve employee satisfaction, and enhance the company’s competitiveness.
Implementasi Teknologi Metaverse Dengan Metode Kualitatif Pada Man Insan Cendekia Oki Cipto Kurniawan; Tata Sutabri
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.462

Abstract

This research aims to explore the application of metaverse technology at MAN Insan Cendekia OKI through a qualitative approach. In an educational context, the metaverse offers an immersive and interactive learning space, allowing students to interact in a virtual environment. Through in-depth interviews and observations, this research identifies the challenges and opportunities faced in the integration of this technology. The findings show that despite barriers in infrastructure and technological understanding, implementing metaverses can increase student engagement and create more engaging learning experiences. Recommendations are provided to improve technical support and training for educators in implementing the metaverse effectively.
Analisis Tingkat Kepuasan Mahasiswa dalam Pengisian KRS di Website Student Universitas Amikom Purwokerto Menggunakan Metode EUCS Priyanti, Dika; Fadhila Intan Cahyaningrum; Dimas Sigit Purnomo; Ito Setiawan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.463

Abstract

Student Web is an information system developed by Amikom University Purwokerto to assist students in managing academic administration, including filling out Study Plan Cards (KRS). However, this website often experiences disruptions and errors during KRS filling periods with high access, resulting in difficulties in accessing, delays in course selection, and schedule conflicts. This has an impact on student satisfaction in using the service. This research aims to measure the level of user satisfaction with the quality of the Amikom University Purwokerto Student Website on the KRS filling feature, using the End User Computing Satisfaction (EUCS) method. The sample consisted of 100 active students at Amikom University, Purwokerto. The results of the hypothesis test show that there is 1 variable that does not show a significant influence, namely the content variable, and there are 4 variables that have an influence, namely accuracy, format, ease of use and timeliness.
Analisis Kepuasan Pengguna Website Zahira Media Publisher Menggunakan Metode End User Computing Satisfaction (EUCS) Adinda Arininta Loysiana; Shafni Nur Hikma; Falia Nur Afifah; Ito Setiawan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.473

Abstract

This study aims to analyze user satisfaction with the website of Zahira Media Publisher, a publishing company that has been operating since 2012. Using a descriptive analysis method and a quantitative approach, this study collected data through a questionnaire designed based on the End User Computing Satisfaction (EUCS) model. The five main variables analyzed include content, accuracy, format, ease of use, and timeliness of information. The results showed that the quality of content and the accuracy of information greatly influenced user satisfaction. In addition, the ease of use of the website is also an important factor that improves user experience. that improves user experience. Although the Zahira Media Publisher website offers a wide range of publishing services, there are some obstacles, especially in the process of registering new user accounts, which can hinder access to key features. This research provides recommendations for improvements in website design and functionality to increase user satisfaction and customer loyalty.
Analisis Kepuasan Pengguna Website Repository Universitas Amikom Purwokerto menggunakan Metode System Usability Scale (SUS) Nur Adiya, Az Zahra Dwi; Anindya Fidela; Dea Lili Anggraeni; Ito Setiawan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.474

Abstract

This study aims to analyze user satisfaction with the Universitas Amikom Purwokerto repository website using the System Usability Scale (SUS) method. In the digital era, online repositories play a crucial role as a platform for storing, managing, and distributing academic work, supporting academic activities and knowledge exchange. However, observations indicate that the repository website faces challenges in accessibility, including unintuitive navigation, difficult-to-understand menus, and limited language options, as it is only available in English. Through a SUS survey involving 100 respondents, an average SUS score of 46 was obtained, falling into the "Not Acceptable" category with a grade of "F" and an adjective rating of "Poor." This result indicates that the website’s usability is insufficient and requires improvement. Recommendations include enhancing navigation, ensuring interface consistency, providing a dual-language option (Indonesian and English), improving website speed, and conducting regular user satisfaction evaluations. These improvements aim to optimize the Universitas Amikom Purwokerto repository website, thereby providing a better user experience and effectively supporting academic activities and the dissemination of academic work.  
Implementasi Data Mining untuk Analisis Data Penjualan dengan Menggunakan Algoritma Naïve Bayes : (Studi Kasus : KPRI Kokarnaba Baturraden) Lifa Sholiah; Ito Setiawan; Abdillah Teguh Permana; Iqbal Yusuf Azhari; Wakhid Sayudha Rendra Graha Alrashid
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.475

Abstract

KPRI KOKARNABA Baturraden faces challenges in managing increasingly complex sales data, particularly in identifying the most in-demand products to maximize profit. This study aims to analyze sales patterns using the Naïve Bayes algorithm as a probability-based classification method. The collected sales data were analyzed to identify categories of best-selling and less popular products within the cooperative. The results indicate that the Naïve Bayes algorithm has an accuracy rate of 77.56% in predicting product categories. This research is expected to assist the cooperative in optimizing stock management and improving member satisfaction.

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