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Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika
Published by Asosiasi Riset Teknik Elektro Dan Informatika Indonesia
ISSN : 30318904     EISSN : 30318912     DOI : 10.61132
Core Subject : Science,
Computer Science & IT
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika memuat naskah hasil-hasil penelitian di bidang Sistem Informasi dan Teknik Informatika
Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi
Articles 235 Documents
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Analisis Sentimen Masyarakat terhadap Pelayanan e-KTP dengan Metode Support Vector Machine Elisabeth Lusi Tania Holo; Yulius Nahak Tetik; Diana Reby Sabawaly
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.477

Abstract

The rapid development of information and communication technology allows society to access various information needed in daily life. The Law of the Republic of Indonesia Number 23 of 2006 concerning population administration serves as an important element in population management. Population documents are issued by official institutions and have legal legitimacy as valid evidence. The method used in this research regarding public sentiment towards e-ID card services is the survey method, which aims to collect data from a large population using a smaller sample. The steps or processes in this research using the SVM method consist of case folding, cleaning, tokenizing, normalization, stopword removal, and stemming. Based on the classification of 150 test data using SVM, the number of positive sentiments recorded is 110 opinions, while negative sentiments recorded are 40 opinions.
Evaluasi Tingkat Kematangan Sistem Informasi Rumah Sakit Menggunakan Information Technology Infrastructure Library Versi 3 : Studi Kasus : Rumah Sakit Amanah Sumpiuh Aniec Anafisah Pratiwi; Adhim Tanfitra; Umar Abdul Abid; Ito Setiawan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.479

Abstract

Hospital Information System (HIS) is an important component in supporting effective and efficient health services. Evaluation of the maturity of information systems is needed to ensure that the implementation of SIRS is in accordance with the standards and needs of the organization. This study aims to evaluate the maturity level of information systems at Amanah Hospital using the Information Technology Infrastructure Library (ITIL) version 3 framework, specifically in the Service Operation domain. The research method uses a quantitative approach with data collection through questionnaires distributed to respondents involved in managing information systems. The evaluation was carried out on five subdomains, namely Event Management, Incident Management, Request Fulfillment, Problem Management, and Access Management. The results showed that the maturity level of the Amanah Hospital information system was at level 3.81 (Managed), with the highest value in the Incident Management and Access Management subdomains (4.00), while the lowest value in Event Management and Request Fulfillment (3.66). Based on these results, several improvements are recommended including the development of an integrated monitoring system, strengthening operational procedures, improving HR competencies, and implementing more structured periodic evaluations to achieve an optimal level of maturity.
Analisis Kepuasan Pengguna Sistem Informasi Manajemen Rumah Sakit Pelni dengan Metode SERVQUAL (Service Quality) Wafi Hidayat Ahadi; I Ketut Sudaryana
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.480

Abstract

This study aims to analyze user satisfaction with the Hospital Management Information System (SIMRS) implemented at Pelni Hospital using the SERVQUAL (Service Quality) method. The SERVQUAL method is used to measure Service Quality based on five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The research was conducted by distributing questionnaires to 31 respondents, including patients, medical staff, and administrative staff who actively use SIMRS. The results indicate that, overall, the quality of SIMRS services at Pelni Hospital is categorized as "Good" across all dimensions measured. The reliability dimension scored the highest (4.13), indicating that the system is reliable in providing services as promised. The assurance (4.06) and empathy (3.94) dimensions also received good scores, indicating that users feel safe and well-attended while using the system. However, the responsiveness (3.77) and tangibles (3.87) dimensions showed areas for improvement, such as the speed of response to user requests and improvements in the system's physical appearance, which can affect user comfort. The conclusion of this study is that SIMRS at Pelni Hospital provides adequate and satisfactory services, but improvements in the responsiveness and tangibles aspects are necessary to enhance overall user satisfaction.
Pendeteksi Gerakan Pada Vidio Menggunakan Pyton dan OpenCV Supiyandi Supiyandi; Andriani Sitorus; Nurul Fitriah; Havni Virul; Syawaliah Putri Rangkuti
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.522

Abstract

Motion detection is an important process in computer vision to analyze activities in videos. This study implements a simple system to detect motion in video files using Python and the OpenCV library. The system works by comparing consecutive frames in a video to detect changes and mark areas that experience motion. The implementation shows satisfactory results on various sample videos. This study provides a solution that is easy to implement and can be used in applications such as video analysis and computer-based monitoring.
Sistem Pendukung Keputusan Untuk Menentukan Bibit Sawit Unggul Menggunakan Metode Analytic Hierarchy Process (AHP) Reka Rama Rani; Fajri Profesio Putra; Elvi Rahmi
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 3 No. 1 (2025): Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v3i1.567

Abstract

This research presents the development of a Decision Support System aimed at assisting in the enhancement of palm oil production using the Analytic Hierarchy Process (AHP) method. The rapid growth in the palm oil industry necessitates a scientific approach to selecting seedlings with optimal growth potential and yield. In this context, the application of artificial intelligence-based technology, such as decision support systems, is essential in the process of selecting superior palm oil seedlings. The objective of this study is to model the criteria for selecting the most superior palm oil seedlings using the Analytical Hierarchy Process (AHP) method by comparing three criteria: leaflet shape, seedling root shape, and prospective trunk size. The result of this process is a decision support system that displays the value range of each palm oil seedling variety, thus facilitating farmers in choosing the most superior seedlings.
Penerapan Metode Extreme Programming dalam Pengembangan Sistem Pemantauan Konstruksi Kapal Berbasis Web Fadlin Azhary
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 3 No. 1 (2025): Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v3i1.568

Abstract

Construction management is vital for coordinating and overseeing projects to ensure alignment with planned objectives. Factors such as time, cost, and quality demand strict control, as discrepancies between initial plans and actual execution can cause significant challenges. In ship construction, delays in material execution and delivery are frequent bottlenecks, leading to schedule disruptions and negatively affecting project outcomes. Addressing these issues requires effective management and robust risk mitigation strategies. This study proposes a web-based ship construction project monitoring system using the Laravel framework and MySQL database. The system is developed using Extreme Programming (XP), an agile methodology that emphasizes iterative improvement, stakeholder collaboration, and adaptability. XP practices, including test-driven development, pair programming, and continuous integration, ensure the system is reliable, adaptive, and responsive to evolving user needs. Frequent stakeholder feedback and incremental development cycles enable the system to tackle dynamic challenges, optimize resource utilization, and ensure timely project delivery. By incorporating XP principles, this study demonstrates the potential of agile methodologies to enhance construction project management. The resulting system provides a flexible and efficient solution for mitigating delays and improving the overall success of ship construction projects.
Arsitektur Bisnis pada Perusahaan Katering Achmad Yusni Muzakky; Moch. Minanur Rahman; Muhammad Ainul Yaqin
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 3 No. 1 (2025): Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v3i1.583

Abstract

In the modern business world, catering companies face significant challenges in managing complex operations such as order management, inventory, production, and delivery. Many catering companies struggle to align their business processes with the evolving needs of consumers, leading to inefficient resource utilization and declining service quality. This study aims to identify the key components and interactions among components in a business architecture based on The Open Group Architecture Framework (TOGAF). The research method employs the Architecture Development Method (ADM) approach from TOGAF, involving stages of requirements analysis and conceptual business architecture design. Research data were obtained through observations of ERP systems used by catering companies, covering order management, inventory management, production, delivery, procurement, and finance. The results reveal the identification of components and their interactions that support operational process integration and enhance resource efficiency. These findings are expected to serve as a foundation for developing a more integrated, strategic, and adaptive business architecture to support the sustainability of catering companies.
Implementasi Metode Profile Matching dalam Pengambilan Keputusan Rekrutmen Wartawan Baru pada PT. Media XYZ Syahrani Nur Hakim; Desi Pibriana
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 3 No. 1 (2025): Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v3i1.584

Abstract

PT. Media XYZ is experiencing a high turnover rate of journalists due to a less objective selection process. The assessment carried out by HRD is currently still subjective and inaccurate. This has an impact on the company's performance and the quality of the news produced. Therefore, a decision-making model is needed that can be used as a guideline by HRD in order to overcome the mismatch between journalist qualifications and job requirements by implementing the Profile Matching method in the journalist selection process. This method will help companies select prospective employees who best match the required competency profile. By matching the competency profile of prospective employees with the competency profile of the position, it is expected to improve the quality of selection decisions, reduce the level of errors in recruitment, and improve company performance.
Deteksi Kerentanan Keamanan Dan Mitigasi Situs Web Crowdo.Co.Id Berbasis OWASP Zed Attack Proxy (ZAP ) Mochammad Fadilah; Nur Nawaningtyas
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 3 No. 1 (2025): Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v3i1.585

Abstract

This study aims to analyze security vulnerabilities and mitigation on the crowdo.co.id website using the OWASP Zed Attack Proxy (ZAP) tool, which is a web application security testing tool. High-level security attacks have increasingly risen alongside the advancement of information technology, making vulnerability testing crucial to ensure the integrity and security of information systems. This research involved scanning the crowdo.co.id website to identify various vulnerabilities, including those listed in the OWASP Top 10. The research process encompassed active and passive scanning, data analysis from the scans, and the formulation of mitigation strategies for each identified vulnerability. The findings revealed that the website had 14 detected vulnerabilities, consisting of 1 high-priority vulnerability, 3 medium-priority vulnerabilities, 7 low-priority vulnerabilities, and 3 additional informational alerts. The security dimensions tested included potential XSS attacks, SQL Injection, and other deficiencies that could jeopardize user data. Based on these results, recommended mitigations include code improvements, enhanced security configurations, and the implementation of additional preventive measures. This study concludes that while the website’s security is in the medium category, further improvements are necessary to reduce vulnerability risks. Through this approach, the study provides significant contributions to enhancing web application security.
Analisa Kepuasan Pelanggan terhadap Kualitas Pelayanan pada PT Tj Bros dengan Metode SERVQUAL (Service Quality) Dionisius Hardin; Nur Nawaningtyas
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 3 No. 1 (2025): Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v3i1.589

Abstract

This study aims to evaluate the service quality of PT TJ Bros using the SERVQUAL method, which includes five dimensions: tangibility, reliability, responsiveness, assurance, and empathy. Data were collected through a Likert-scale questionnaire from 50 active customers selected using purposive sampling. The analysis measured the gap between customer expectations and their perceptions of the company's services.The findings indicate that all service dimensions exhibit negative gaps, meaning the service quality does not fully meet customer expectations. The responsiveness dimension shows the largest gap (-0.80), reflecting delays in responding to customer complaints or requests. The tangibility dimension also demonstrates a gap (-0.40), indicating a need for improvements in physical facilities, such as cleanliness, waiting area comfort, and employee appearance. In the empathy dimension, customers feel a lack of personalized attention, with a gap of -0.60.To enhance customer satisfaction, the company is recommended to improve its customer response system using technology-based complaint management, upgrade physical facilities, and train employees in communication and personalized service. Adjustments to employee uniforms and training to maintain service consistency are also suggested.In conclusion, comprehensive improvements in operational systems, facilities, and employee skills are necessary to enhance service quality. By meeting or exceeding customer expectations, PT TJ Bros can boost customer loyalty and strengthen its competitive position in the market.

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