cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Agustin Widyowati
Contact Email
agustwidy@gmail.com
Phone
085735399728
Journal Mail Official
jhmsstrada@gmail.com
Editorial Address
Jl. Manila No 37, Sumberece, Kediri, Jawa Timur, Indonesia 64133
Location
Unknown,
Unknown
INDONESIA
Journal of Hospital Management and Services
Published by Universitas Strada Indonesia
ISSN : 2829842X     EISSN : 28301056     DOI : https://doi.org/10.30994/jhms
Core Subject : Economy, Health, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Nursing Public Health
Journal Of Hospital Management and Services is an open access journal (e-journal) which publishes scientific works for hospital administration or management. JHMS welcomes and invites original and relevant research articles in hospital administration or management, as well as literature study and case report particularly in hospital administration or management. This journal encompasses original research articles, review articles, and case studies, including: Hospital Planning System, Health Facility Project Feasibility Study, Health Regulation and Policies, Health Insurance, Hospital Business Management and Marketing, Hospital Risk Management, Management of Health and Hospital Service, Logistic management, Financial Management and Hospital Cost Accounting, Human Resource Management, Medical Records Management and Hospital Management Information Systems, Hospital Spatial and Asset Management, Medical Support Management, Production Management, Hospital Occupational Health and Safety Management, Hospital Environmental Health Management, Complaint Management and Customer Service, Hospital Health Counselingor Health Promotion, Hospital Public Relation, Hospital Performance Evaluation
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 5 Documents
 1 
Search results for , issue "Vol. 7 No. 2 (2025): November" : 5 Documents clear
STUDY ON THE DIVISION OF NURSE WORK SHIFTS WITH THE QUALITY OF HEALTH SERVICES IN HOSPITALS USING THE LITERATURE REVIEW METHOD Bakator Citro Utomo; Sholichudin
Journal of Hospital Management and Services Vol. 7 No. 2 (2025): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v7i2.115

Abstract

A shift system is a work arrangement system that provides an opportunity to take advantage of all the available time to operate work. Meanwhile, the quality of health services is the degree of perfection of health services in accordance with professional standards and service standards by using the potential resources available in hospitals or health centers in a reasonable, efficient, and effective manner. With good quality of health worker services and in accordance with what is expected by health service users, it will provide a reciprocity. The purpose of this study is to determine the work shift of nurses and the quality of health services in hospitals based on literature review. This research is a descriptive analytical research based on a literature review study. The results obtained from this study are that the relationship between work shifts and the quality of health services is indirectly related. However, through the intermediary of work stress, work fatigue, work performance, patient satisfaction, and so on.
ANALYSIS OF BED USE EFFICIENCY WITH BARBER JOHNSON GRAPH AS AN EFFORT TO REDUCE THE WAITING TIME OF INPATIENTS IN THE EMERGENCY ROOM Duana, Farma; Amarin Yudhana; Ardi Bastian
Journal of Hospital Management and Services Vol. 7 No. 2 (2025): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v7i2.116

Abstract

This study analyzed the efficiency of bed use using the Barber Johnson graph as an effort to reduce the length of waiting time for inpatients in the emergency room of Wava Husada Kepanjen Hospital. The research method used a mixed design with quantitative data collection to measure efficiency indicators such as BOR, LOS, TOI, and BTO, as well as qualitative interviews to explore the factors that cause long waits. The results showed high bed occupancy rates and bed turnover, which contributed to the length of patient wait times. This study suggests optimizing bed management and improving organizational processes to accelerate patient services. These findings provide practical implications for hospital management to improve patient flow and emergency service efficiency.
THE INFLUENCE OF FAMILY KNOWLEDGE AND PATIENT PERCEPTION OF BPJS INPATIENT HEALTH POLICY ON THE DECISION TO UPGRADE AT HOSPITAL IN KEDIRI CITY Dwi Kumala Sari; Laili Wulandari; Endra Widiyanto
Journal of Hospital Management and Services Vol. 7 No. 2 (2025): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v7i2.117

Abstract

This study aims to measure the influence of family knowledge and patient perception on the decision to upgrade the inpatient class of BPJS participants at Gambiran Hospital, Kediri City. A quantitative research design with a cross sectional approach was used on 164 respondents selected through purposive sampling. Data were collected using questionnaires and analyzed by multiple linear regression. The results showed that family knowledge and patient perception had a significant effect on the decision to upgrade, with p-values of 0.002 and 0.004, respectively. Patient perception had a greater influence (B = 0.099) than family knowledge (B = 0.018). It is recommended that hospitals hold socialization to improve family understanding and patient perception of the BPJS upgrade policy.
DESIGNING THE DOCHOME APPLICATION TO SUPPORT EXCELLENT SERVICE AT THE KANJURUHAN HOSPITAL NERVE POLYTECHNIC, MALANG REGENCY Ainul Mutrofin; Wening Palupi Dewi
Journal of Hospital Management and Services Vol. 7 No. 2 (2025): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v7i2.118

Abstract

Telehealth is the use of electronic information and telecommunications technology to treat patient health by medical personnel and doctors. Designing the DocHome application to support and improve excellent service at the Kanjuruhan Regional Hospital, Malang Regency. The method in this research is descriptive qualitative. In determining informants, researchers used a purposive sampling technique that met the inclusion and exclusion criteria with 4 informants. Data collection techniques use interview and observation techniques. The data analysis carried out was data reduction, data presentation and drawing conclusions. The data validity test in this research is Data Triangulation. Neurology clinic services are almost the same as the clinic services at the Kanjuruhan District Hospital, Malang Regency. What is mandatory in the neurology clinic is that patients are required to measure the patient's blood pressure, because the most important thing needed by a neurologist is the patient's blood pressure. Based on the research results, it was concluded that the use of technology could especially be applied in the Kanjuruhan Regional Hospital's neurology clinic.
ANALYSIS OF THE EFFECTIVENESS OF SOCIAL MEDIA AS A MARKETING MEDIA ON OUTPATIENT KNOWLEDGE OF HOSPITALS Layla Defitria; Panca Radono
Journal of Hospital Management and Services Vol. 7 No. 2 (2025): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v7i2.119

Abstract

ABSTRACT The background of this research is based on the importance of social media in the dissemination of health information and patient education in the digital era. This study aims to analyze the effectiveness of the use of social media as a marketing tool in increasing patient knowledge about services at Gambiran Hospital, Kediri City. The research method used is quantitative design. Data was collected through questionnaires that were shared with patients before and after they received information through social media posts of Gambiran Hospital.Social media has proven to be effective in increasing patient knowledge about hospital services. The use of social media as a marketing medium has proven to be effective in increasing patient knowledge about outpatient services at Gambiran Hospital, so it is necessary to maintain and always improve the quality and evaluate the program in order to increase patient interaction and involvement, as well as strengthen the image and reputation of the hospital.

Page 1 of 1 | Total Record : 5

 1 

Filter by Year

2025 2025


Reset
Filter By Issues
All Issue Vol. 7 No. 2 (2025): November Vol. 7 No. 1 (2025): May Vol. 6 No. 2 (2024): November Vol. 6 No. 1 (2024): May Vol. 5 No. 2 (2023): November Vol. 5 No. 1 (2023): May Vol. 4 No. 2 (2022): November Vol. 4 No. 1 (2022): Mei Vol. 3 No. 2 (2021): November Vol. 3 No. 1 (2021): May Vol. 2 No. 2 (2020): November Vol. 2 No. 1 (2020): May Vol. 1 No. 2 (2019): November Vol. 1 No. 1 (2019): May More Issue