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INDONESIA
Journal of Hospital Management and Services
Published by Universitas Strada Indonesia
ISSN : 2829842X     EISSN : 28301056     DOI : https://doi.org/10.30994/jhms
Core Subject : Economy, Health, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Nursing Public Health
Journal Of Hospital Management and Services is an open access journal (e-journal) which publishes scientific works for hospital administration or management. JHMS welcomes and invites original and relevant research articles in hospital administration or management, as well as literature study and case report particularly in hospital administration or management. This journal encompasses original research articles, review articles, and case studies, including: Hospital Planning System, Health Facility Project Feasibility Study, Health Regulation and Policies, Health Insurance, Hospital Business Management and Marketing, Hospital Risk Management, Management of Health and Hospital Service, Logistic management, Financial Management and Hospital Cost Accounting, Human Resource Management, Medical Records Management and Hospital Management Information Systems, Hospital Spatial and Asset Management, Medical Support Management, Production Management, Hospital Occupational Health and Safety Management, Hospital Environmental Health Management, Complaint Management and Customer Service, Hospital Health Counselingor Health Promotion, Hospital Public Relation, Hospital Performance Evaluation
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 65 Documents
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Analysis Of Factors Affecting Nurse Work Stress At Daha Husada General Hospital Kediri City In 2021 Afelina Krissinta Rahayu Putri; Prima Dewi Kusumawati
Journal of Hospital Management and Services Vol. 4 No. 2 (2022): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v4i2.35

Abstract

As explained in Article 1 of Law No. 13 of 2003 on Employment, Labor is any person who is able to work to produce goods and/or services to meet their own needs and serve the community. According to (International Labour Organization, 2016), long working hours pose a risk to the health and safety of workers and affect a person's work stress. The design of this study used a cross sectional method in which the measurement of work stress and workload factors, conflict, responsibility, facilities and infrastructure as well as working hours that affect it is done simultaneously or at one time. This study has a population of 79 people, conducted with a quantitative approach, sampling techniques using simple random sampling and Ordinal regression analysis.This study found that there is a variable effect of workload on nurses 'work stress with a value of sig 0.036 and there is a variable effect of conflict with nurses' work stress with a value of sig 0.001. While the responsibility variable has no influence on the work stress of nurses with a value of sig 0.628, variable facilities and infrastructure has no influence on the work stress of nurses with a value of sig 0.099 and variable working hours have no influence on the work stress of nurses with a value of sig 0.288. It can be concluded that there is an influence of workload and conflict factors on the work stress of nurses at Daha Husada General Hospital Kediri. While there are 3 variables that do not affect the responsibility, facilities and infrastructure as well as working hours to work stress nurses at the hospital daha Husada Kediri. As explained in Article 1 of Law No. 13 of 2003 on Employment, Labor is any person who is able to work to produce goods and/or services to meet their own needs and serve the community. According to (International Labour Organization, 2016), long working hours pose a risk to the health and safety of workers and affect a person's work stress. The design of this study used a cross sectional method in which the measurement of work stress and workload factors, conflict, responsibility, facilities and infrastructure as well as working hours that affect it is done simultaneously or at one time. This study has a population of 79 people, conducted with a quantitative approach, sampling techniques using simple random sampling and Ordinal regression analysis.This study found that there is a variable effect of workload on nurses 'work stress with a value of sig 0.036 and there is a variable effect of conflict with nurses' work stress with a value of sig 0.001. While the responsibility variable has no influence on the work stress of nurses with a value of sig 0.628, variable facilities and infrastructure has no influence on the work stress of nurses with a value of sig 0.099 and variable working hours have no influence on the work stress of nurses with a value of sig 0.288. It can be concluded that there is an influence of workload and conflict factors on the work stress of nurses at Daha Husada General Hospital Kediri. While there are 3 variables that do not affect the responsibility, facilities and infrastructure as well as working hours to work stress nurses at the hospital daha Husada Kediri.
Effect Of Sop Implementation And Ppe Usage On Needle Puncture Incident On Nurses In Rsud Siti Fatimah South Sumatera Province Muhammad Rizkian Elsaputra; Mika Vernicia Humairo
Journal of Hospital Management and Services Vol. 4 No. 1 (2022): Mei
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v4i1.36

Abstract

Needlestick injuries in healthcare workers are a significant problem in healthcare institutions today it is estimated that more than one million needles are used each year by nurses. When a nurse accidentally stabs herself with a needle that has previously entered the patient's body tissue, the nurse is at risk of contracting hepatitis B (HBV), as well as Human Immunodeficiency Virus (HIV). This study was conducted by quantitative methods with cross sectional observation research design, based on these problems this study was used to see whether the effect of the application of SOP and the use of PPE on the incidence of work accidents in RSUD Siti Fatimah South Sumatra province. And the results showed that the application of SOP is good with a value of 52.0% along with the results of logistic regression analysis showed a p value of 0.024 < 0.05 then reject H0, while the observance of the use of PPE is also good with a value of 68.8% along with the results of logistic regression analysis showed a p value of 0.012 < 0.05 then reject H0, and the incidence of pinprick work accidents has experienced 13 people (10.4%). So based on the table R Square can be seen that the application of SOP and the use of PPE has an effect with a value of 0.416 (41.6%).
Analysis Of Perceived Benefit And Perceived Barrier With The Use Of Jkn Kis On Bpjs Participants In The Working Area Of Grabagan Health Center, Grabagan District, Tuban Regency Febrina Eka Saptaningtyas; Ardi Sebastian
Journal of Hospital Management and Services Vol. 4 No. 1 (2022): Mei
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v4i1.38

Abstract

The UHC program has been implemented in all parts of Indonesia, including in Tuban Regency. Since November 1, 2017 the Regional Government of Tuban Regency. The achievement of Universal Healthy Couverage (UHC) in Tuban Regency until October 2021 still has not met the target of 64.73%with a population of 1,219,609 people and a total membership of 789,440 people.To determine the relationship between perceived benefits and perceived barriers with the use of JKN KIS for BPJS participants in the Grabagan Health Center area, Grabagan District, Tuban Regency.This study uses quantitative methods consisting of survey methods and experimental methods. The analysis used using the Pearson Correlation test with a value of = 0.05.Perceived benefits to the use of JKN KIS BPJS participants in the Grabagan Health Center area, Tuban Regency, the most respondents experienced benefits, namely 354 respondents (90,3%), Perceived barrier to the use of JKN KIS BPJS participants in the Grabagan Health Center area, Tuban Regency, the most respondents experienced a barrier as much as 366 respondents (93,4%), Utilization of JKN KIS on BPJS participants in the Grabagan Health Center area of ​​Tuban Regency, most respondents used JKN KIS, as many as 297 respondents (75.8%) and there is a relationship and mutual influence between perceived benefits and perceived benefits. barrier to the use of JKN KIS for BPJS participants in the Grabagan Health Center area, Grabagan District, Tuban Regency.
Structural Intervention In Increasing The Achievement Of Covid-19 Vaccination In Elderly Group In Bandara Kulon Village, Bagor District Nganjuk Susi Jumiani; Ardi Bastian
Journal of Hospital Management and Services Vol. 4 No. 1 (2022): Mei
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v4i1.39

Abstract

The Covid-19 virus attacks many vulnerable groups, one of which is the elderly group. The achievement of Covid-19 vaccination in the elderly group is still low. Of the 333 elderly people who have been successfully vaccinated, only 125 have been vaccinated. The purpose of this study was to determine the effect of structural interventions given to the elderly group on increasing Covid-19 vaccination achievements.The method used is a quantitative method with Pre-experimental designs one-group pretest-posttest design. The data used is data from the Bagor Health Center as of December 30, 2021. The sampling technique uses Simple Random Sampling.The total sample of this study was 137 respondents. Based on the results of the mc nemar test, a significance value was obtained, namely, the value of 2obs = 125.008 and p-value of 0.000 with = 0.05. So there is a difference in willingness to be vaccinated between before the intervention and after the intervention. Structural interventions carried out in the elderly group who have not received the covid-19 vaccination can increase the achievement of the covid-19 vaccination in the elderly group so that it can accelerate the formation of herd immunity in the community.
Relationship Between Work Motivation And Nurse Performance At Rejoso Puskesmas, Nganjuk Regency Wahyudi
Journal of Hospital Management and Services Vol. 4 No. 1 (2022): Mei
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v4i1.40

Abstract

Performance is the result of work achieved by a person or group of people in an organization according to their authority and responsibility. Good performance can be achieved by increasing work motivation. The higher a person's work motivation, the higher the resulting performance. This study aims to determine the relationship between work motivation and the performance of nurses at the Rejoso Public Health Center, Nganjuk Regency. This research design is quantitative with a case study approach. Data collection using techniques by distributing questionnaires to respondents. This research was conducted at the Rejoso Health Center, Nganjuk Regency in March 2022. This study took the total population of nurses at the Rejoso Health Center, Nganjuk Regency. The samples obtained were 29 nurses who met the inclusion and exclusion criteria. The research instrument is a questionnaire to measure work motivation and a questionnaire to measure the performance of nurses. Analysis using data analysis techniques Spearman rank correlation can also be calculated through the SPSS 16.0 application for windows. The results of this study indicate that N or the number of research data is 29, then the value of sig. (2-tailed) is 0.002, as the basis for the decision maker above, it can be concluded that there is a significant relationship between work motivation and performance. Furthermore, from the output above, it is known that the correlation coefficient is 0.544, so this value indicates a high relationship between work motivation and performance at the Rejoso Health Center, Nganjuk Regency. nurses are more motivated to perform better.
Analysis Service Quality Impact on Registration Section and Patient Satisfaction during Covid-19 Pandemic at General Hospital of Muhammadiyah University of Malang Andy Oky Setiawan; Setyo Budi Susanto; Agustin Widyowati
Journal of Hospital Management and Services Vol. 4 No. 1 (2022): Mei
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v4i1.41

Abstract

General Hospital of Muhammadiyah University of Malang is one of the largest hospitals that provides health services for people in the Malang area and its surrounding. It is also strived to improve the quality services and developed a complete infrastructure facility continuously to obtained good health services. This research used crossectional method. ode yang digunakan dalam penelitian ini adalah Crosssectional. The number of total population about 13205 with total 99 participants for sample. The sampling method using Purposive Sampling. The data collection using questionnaries and prosessed with Chi-square test.The result showed there was significant impact between service quality on registration section and patient satisfaction during Covid-19 pandemic. The value of significant impact between service quality on registration section and patient satisfaction is 0,002, which means Ho rejected and the value of correlation coefficient 0.313 which means theres is correlation between service quality on registration section and patient satisfaction during Covid-19 pandemic. There is a significant impact between between service quality on registration section and patient satisfaction.
Implementation Of Minimum Service Standards For Patients For National Health Insurance Participants In Outpatient Units Pratama Clinic Inpatient Care Siti Khodijah, Blitar City Amarin Yudhana; Tri Wahyuni R
Journal of Hospital Management and Services Vol. 4 No. 2 (2022): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v4i2.42

Abstract

The implementation of SPM in the health sector cannot be separated from the implementation of the National Health Insurance program (JKN) or the Social Security Agency (BPJS) because of the complementary and synergistic nature. Patient satisfaction in accordance with the minimum service standards is an indicator of the standard of a hospital/health clinic/health care facilities and a measure of service quality. Low satisfaction will affect the number of visits in the hospital, while the attitude of employees towards patients will also have an impact on patient satisfaction where the needs of patients from time to time will increase, as well as the demands on the quality of services provided.Services provided to pregnant women in accordance with Permemkes number 4 of 2019 at least four times during pregnancy with a schedule of one time in the first trimester, one time in the second trimester and two times in the third trimester carried out by midwives and or doctors and or midwifery specialists both working in public and private health service facilities that have a registration certificate (STR). The study used a qualitative method with a narrative approach with Purposive Sampling with the background of the event caused by the experience of yourself and the experience of others as a form of knowledge about the health of the three informants of pregnant women. And there is a relationship of knowledge with the implementation of service standards according to permennkes number 4 of 2019. This means that the level of relationship between knowledge and implementation is quite sufficient with the suggestion that the primary clinic inpatient Siti Khodijah conduct training on Ante Natal Care services for health workers, especially midwives pregnant women to support the accuracy of the examination.
Overview of medical waste management in RSUD Kabupaten Kediri. Script. Faculty of Society’s Health Ukik Agustina; Yuliani; Ema Mayasari; Arina Chusnatayaini
Journal of Hospital Management and Services Vol. 4 No. 2 (2022): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v4i2.43

Abstract

The Kediri Regency General Hospital is a health institution that has many installations and is never separated from the generation of medical waste. The impact of less than optimal waste management from the time the waste is produced to final disposal is very detrimental to public health and can reduce environmental quality and cause health problems, pollution of air, soil and water, and low aesthetic value. This study aims to determine the Medical Waste Management System in the Emergency Installation of the Kediri Regency General Hospital based on the Minister of Health Regulation Number 7 of 2019.This research was conducted in the Emergency Installation of the Regional General Hospital of Kediri Regency. This study used descriptive qualitative method. The study was conducted in April 2022 at the Emergency Installation of the Kediri Regency General Hospital. The research sample is 6 people. Research variables are Sorting, Storage, Transportation, Temporary Shelter, Destruction. The research instrument is the researcher, interview guide, checklist sheet, and documentation. Data analysis using three main activity lines, namely data reduction, data presentation, and drawing conclusions.The results showed that the management of medical solid waste starting from the stages of sorting, storing, transporting, Temporary Shelter and Destruction at the Kediri Regency General Hospital was in accordance with the requirements of the Indonesian Minister of Health Regulation No. 7 of 2019. It is recommended to the Kediri Regency Regional General Hospital. carry out routine socialization related to medical waste management SOPs, monitor and evaluate medical waste bins, transport should use special routes, as well as monitor and evaluate the safety of Temporary Shelters.
Visit Analysis Of Degenerative Hypertensive And Diabetic Millitus Patients Reviewed From The Level Of Anxiety During The Pandemic At The Sukorejo Health Center In Blitar City In 2022 Panca Radono; Yatimah; Wening Palupi Dewi
Journal of Hospital Management and Services Vol. 4 No. 2 (2022): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v4i2.44

Abstract

Degenerative diseases are chronic diseases that affect a lot of a person's quality of life and productivity, and regular examinations are needed to increase the success of degenerative disease management. The covid-19 pandemic has affected the anxiety level of degenerative patients (hypertension and diabetes mellitus) to visit regularly so that the level of patient visits has decreased. The purpose of this study was to analyze the visits of degenerative patients with hypertension and diabetes millitus in terms of anxiety levels during the covid-19 pandemic. The type of research used is quantitative with a cross-sectional research design, the population and sample of this study are 600 respondents with the simple random sampling technique so that 60 respondents are obtained. This data collection tool uses questionnaires. Data analysis using the chi square test with a α rate of 5% (0.05).the results of the study were obtained (p = 0.000 > 0.05) or ho received which means that there is no relationship between visits by degenerative hypertension and diabetes mellitus patients in terms of the level of patient anxiety during the covid-19 pandemic at the sukorejo health center, blitar city in 2022.it was concluded that there was no relationship between patient anxiety levels during the covid-19 pandemic and decreased visits by degenerative patients with hypertension and diabetes mellitus. It is recommended to further improve the kie or counseling for patients with degenerative diseases (hypertension and diabetes mellitus) to conduct regular examinations.
Patient Management And Prevention Of Covid-19 Infection To Dental Practices During The Pandemic Literature Review Ema Mayasari; Amelia Putri Nur Wulandari; Laili Wulandari
Journal of Hospital Management and Services Vol. 4 No. 2 (2022): November
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jhms.v4i2.45

Abstract

At the end of 2019 until now, dentists have experienced difficulties in practice due to Corona Virus Disease or Covid-19. The outbreak was first identified in Wuhan city of Huabei province, China in December 2019 and was declared a pandemic by the WHO on March 11, 2020. The main impact of the fatal nature of this virus is a fairly high transmission ability from human to human through contact with droplets and aerosols. Covid-19 can infect the respiratory tract, causing mild pneumonia to death. Dental health workers are at high risk for exposure to Covid-19 infection due to the inability to maintain a distance between people of more than one meter and exposure to saliva, blood and other body fluids during dental procedures. In addition, many dental procedures can produce aerosols. The purpose of this study was to analyze patient management and Prevention of Covid-19 virus infection in dental clinics. This study is a literature review analyzed using PICOS by identifying scientific articles from 2016-2021 in English and Indonesian and full text. The databases used are PubMed, Research Gate, Google Scholar and Science Direct with a total of 627 articles identified using keywords dental patient management or Covid-19 prevention or PPE or clinical disinfection. The study results obtained 8 articles that discuss factors that affect patient management and Prevention of Covid-19 infection in dental clinics. Conclusion: initial screening of patients before arrival needs to be applied to categorize the solubility of the treatment to be given. Each patient should be considered infected with this virus in anticipation of treatment measures. Dental hygienists must use level 3 PPE and remove the PPE in order. Disinfect the room and tools that have been used to avoid droplets that stick to the surface.

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