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Journal of Emerging Information Systems and Business Intelligence (JEISBI)
Published by Universitas Negeri Surabaya
ISSN : -     EISSN : 27743993     DOI : 10.26740/jeisbi
Core Subject : Science, Education,
Computer Science & IT Decision Sciences, Operations Research & Management Languange, Linguistic, Communication & Media Library & Information Science
Journal of Emerging Information Systems and Business Intelligence (JEISBI) aims to provide scholarly literature focused on studies and research in the fields of Information Systems (IS) and Business Intelligence (BI). This journal also includes public reviews on the development of theories, methods, and applications relevant to these topics. All published works are presented exclusively in English to reach a global audience of readers and researchers. The journal’s scope includes but is not limited to the following fields: Data Mining Generative Artificial Intelligence Big Data Analytics Business Intelligence Enterprise Architecture UI/UX Business Process Management Enterprise System System Development Decision Support System IS/IT Strategy and Planning IT Investment and Productivity IT Project Governance IS Business Value Audit SI/TI Cybersecurity and Risk Management IS/IT Operations and Service Management IT Ethics Organizational and Human Behavior Technology Digital Sociology
Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi
Articles 34 Documents
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Search results for , issue "Vol. 5 No. 3 (2024)" : 34 Documents clear
Rancang Bangun Sistem Informasi Penjadwalan Preventive Maintenance Untuk Meminimalisir Downtime Mesin Produksi Menggunakan Algoritma SJF: Preventive Maintenance Scheduling Information System Design to Minimize Production Machine Downtime Using the SJF Algorithm Rahmansyah, Muhammad Reayhan; Utami, Ardhini Warih
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.61600

Abstract

Penelitian ini bertujuan untuk merancang dan membangun sistem informasi penjadwalan preventive maintenance untuk meminimalisir downtime mesin produksi menggunakan algoritma Shortest Job First (SJF) di PT. Panca Kalsiumindo Perkasa. Sistem ini dikembangkan menggunakan framework Laravel dengan bahasa pemrograman PHP dan database MySQL. Algoritma SJF dipilih karena kemampuannya dalam memprioritaskan pekerjaan dengan waktu eksekusi terpendek, sehingga mengurangi waktu tunggu dan meningkatkan efisiensi perawatan mesin. Hasil penelitian menunjukkan bahwa sistem ini efektif dalam mengurangi downtime mesin produksi, meningkatkan efisiensi operasional, dan mudah digunakan oleh berbagai level pengguna di perusahaan. Selain itu, pengujian penerimaan pengguna (UAT) menunjukkan respon positif, menandakan sistem dapat diterima dan digunakan dengan baik. Dengan implementasi sistem ini, PT. Panca Kalsiumindo Perkasa dapat meminimalkan kerugian akibat kerusakan mesin dan meningkatkan kinerja produksi secara keseluruhan.
Integration of E-Service Quality (E-Servqual) And Importance Performance Analysis (IPA) Methods on BTN Mobile Application User Satisfaction: Integrasi Metode E-Service Quality (E-Servqual) dan Importance Performance Analysis (IPA) Terhadap Kepuasan Pengguna Aplikasi BTN Mobile Agustina, Deva; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62192

Abstract

Bank Tabungan Negara (BTN) is one of the banks that provide mobile banking services, namely BTN Mobile, which answers the needs of Bank BTN customers to conduct banking or financial transactions digitally using only their smartphones. Currently BTN Mobile has developed by providing various services to facilitate customers in digital transactions such as interbank transfers, top-up digital wallets, payment via QR, cash withdrawals without using ATMs, and so on.This study aims to measure the level of satisfaction of BTN Mobile application users using the E-Servqual and Importance Performance Analysis (IPA) methods. From distributing questionnaires, data was obtained from 173 respondents who used the BTN Mobile application in the general public. From the results of the study, it was found that the level of satisfaction based on the gap analysis results obtained an average gap value of -0.28 which indicates that the quality of the BTN Mobile application currently does not meet users' expectations. The level of user satisfaction based on the customer satisfaction index (CSI) is 80%, which means that users are very satisfied with the BTN Mobile application. Then the indicators that need improvement in quadrant I of the IPA method are indicators, B3 (Fulfillment), C6 (System Availability), and D2 (Responsiveness). Recommendations for improvement include providing easy and accurate transaction services, features for purchasing credit, data, and top-ups, as well as a quick response if there is a problem with the customer's account.
Modeling and Simulation of the Effectiveness of Patchwork Sandal Production Using Bpmn at Umkm Handycraft Sidoarjo: Pemodelan Dan Simulasi Efektivitas Produksi Sandal Kain Perca Menggunakan Bpmn Pada Umkm Handycraft Sidoarjo Lailia, Mairatul; Nuryana, I Kadek Dwi
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62247

Abstract

This study aims to improve the production process efficiency at UMKM Handycraft Rahayu Art, which specializes in making patchwork sandals in Sidoarjo. Through the BPMN (Business Process Modeling and Notation) approach, this research explores problem identification, business process modeling, and simulation to design effective improvements. Through field observations and interviews with stakeholders, the main problems in the production process were identified, including delays in the delivery of raw materials and inefficiencies in the workflow. Modeling and simulation steps were then taken to gain an in-depth understanding of the business process and propose improvement solutions. The modeling results showed an increase in throughput efficiency from 63.48% to 88.71% in scenario 1 and 86.73% in scenario 2. Additionally, the minimum process time was significantly reduced from 24 days 4 hours 10 minutes to 19 days 10 hours in scenario 1 and 15 days 44 minutes in scenario 2.
Rancang Bangun Sistem Informasi Penilaian Kinerja Karyawan Menggunakan Metode 360 Derajat Santoso, Mohammad Zaenal Arif; Utami, Ardhini Warih
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62294

Abstract

Penelitian ini bertujuan untuk merancang dan membangun sistem informasi penilaian kinerja karyawan menggunakan metode 360 derajat yang ditujukan untuk PT. Bimasakti Multi Sinergi dalam mengatasi permasalahan bagi perusahaan saat melakukan penilaian kinerja karyawan. Sistem informasi yang dibangun terdiri dari pengelolaan data struktural, pengelolaan data karyawan, dan form management penilaian menggunakan Metode penilaian 360 derajat. Metode penilaian 360 derajat merupakan metode penilaian kinerja dengan mengumpulkan umpan balik dari pihak-pihak yang berinteraksi langsung dengan objek yang dievaluasi. Pihak-pihak ini bisa termasuk atasan, anak buah, rekan kerja sejawat maupun penilaian diri sendiri. Penilaian dengan metode ini didasarkan pada pertanyaan-pertanyaan yang menggunakan penjelasan deskriptif. Metode pengembangan yang digunakan dalam penelitian ini adalah Rapid Application Development (RAD) dengan langkah yaitu Requirement Planning, User Design, Construction, dan Cutover. Selanjutnya dalam melakukan pengujian terhadap website yang telah dibangun digunakan metode pengujian Black Box. Pengujian tersebut dilakukan untuk memastikan bahwa sistem yang telah dibangun dapat berjalan sesuai dengan fungsinya tanpa adanya pesan kesalahan. Hasil penilaian kinerja menggunakan metode penilaian 360 derajat memiliki skala nilai 1-100 dengan pengelompokkan 5 kategori yaitu sangat kurang, kurang, sedang, baik, dan sangat baik. Penilaian didasarkan pada pernyataan yang diisi oleh pihak-pihak terkait maupun diri sendiri dengan terdiri dari beberapa kriteria dan subkriteria. Proses perhitungan dilakukan juga secara manual sebagai pembuktian bahwa sistem pada penelitian ini sudah akurat. Oleh karena itu didapatkan kesimpulan pada penelitian ini yaitu seluruh karyawan akan dinilai oleh sesama dengan mengisi pernyataan dengan nilai sehingga PT. Bimasakti Multi Sinergi akan mendapatkan rekomendasi hasil penilaian yang lebih objektif serta sistem informasi ini telah terbukti akurat karena terdapat kesesuaian hasil antara peritungan manual maupun secara sistem.
DESIGN AND DEVELOPMENT OF A WEBSITE AND MOBILE BASED ANIMAL CLINIC INFORMATION SYSTEM (CASE STUDY OF GALAXY SATWA ANIMAL CLINIC): RANCANG BANGUN SISTEM INFORMASI KLINIK HEWAN BERBASIS WEBSITE DAN MOBILE ( STUDI KASUS KLINIK HEWAN GALAXY SATWA ) Fitri, Devi Yanti Cantika; Sisephaputra, Bonda
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62362

Abstract

All animals definitely need a check-up every month or every year and have experienced an illness that makes pet owners definitely take their pets to the veterinary clinic to keep their animals healthy. One of them is the Galaxy Satwa veterinary clinic. Currently, the recording system at the Galaxy Satwa clinic still uses manual recording and there is no organized appointment system, so doctors often experience many problems and are overwhelmed due to these limitations, such as running out of paper for recording medical records, medical record data being lost or wet, and patient queues piling up. Therefore, the author created an information system that can simplify the operation of the system in clinics which include website and mobile-based medical record recording and appointment arrangements. The research was prepared using the Extreme Programming method. Website system development uses the PHP programming language with the Laravel framework, while for mobile system development uses the Dart programming language with the Flutter framework. The database used in this application is MySQL. For testing, use the Whitebox testing method with the Basic Path technique and the results show that all test cases / paths for the features being tested were successfully run at least once. The Cyclomatic Complexity and independent path values ??for each feature tested are the same, so the system built is appropriate.
Most Desired Product Classification Model For Sales of Women's Sandals Using the Naive Bayes Method (Case Study: UMKM Ann-d'Mello Sandals Krian Sidoarjo) Innayah, Tifanny Maulida; Dwi Nuryana, I Kadek
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62426

Abstract

A Demand Forecasting Model For Women's Sandals in the MSME Supply Chain Using the Linear Regression Algorithm: A Case Study of Ann-D'Mello Sandals Ustadha, Muchtarotun Novia; Nuryana, I Kadek Dwi
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62427

Abstract

Ann-D'Mello Sandals faces challenges in production management due to the lack of systematic production planning and reliance on intuition for demand forecasting. This approach results in inaccurate production quantities and potential losses. This research applies the linear regression method to analyze historical demand data for women's sandals and predict future demand. This method allows for the identification of patterns in historical data, aiding MSME like Ann-D'Mello Sandals in optimizing production based on the relationship between variables such as fashion trends, popularity, seasonality, and other economic factors. The aim of this study is to apply a linear regression algorithm to predict future demand for women's sandals and evaluate the accuracy of these predictions. The results indicate that applying the linear regression algorithm to forecast demand over the next 48 weeks shows an upward trend, with predictions reaching over 4,000 pairs by week 248. This demonstrates a promising market potential for women's sandals and can help MSME in planning more effective production and marketing strategies to meet the increasing demand. The evaluation of the linear regression model shows good performance with an Average MAPE value of 2.79 on the training set and 4.65 on the testing set, using a 10-fold Time Series Cross-Validation (TMCV) scenario. The low MAPE values indicate that the model can predict demand with high accuracy. Overall, this linear regression model has proven effective in forecasting demand for women's sandals, providing valuable guidance for MSME to optimize their production and marketing strategies.
Analisis Faktor yang Mempengaruhi Intensi Penggunaan Berkelanjutan terhadap E-Learning UNESA Rengganis, Rohmanialuhri; Nuryana, I Kadek Dwi
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62435

Abstract

E-learning adalah strategi pembelajaran yang memanfaatkan inovasi dalam data dan komunikasi untuk mengakses dan memfasilitasi pembelajaran. Universitas Negeri Surabaya (UNESA) memperkenalkan e-learning yang dapat diakses melalui Sinau Digital UNESA, namun implementasinya belum optimal. Penelitian ini bertujuan untuk memperjelas faktor-faktor apa saja yang mempengaruhi pengguna dalam terus menggunakan e-learning UNESA.Penelitian ini menggunakan kombinasi penggabungan metode Unified Theory of Acceptance and Use Technology3 (UTAUT3) dengan Expectation Confirmation Model (ECM). Penelitian ini menggunakan data dari 185 responden mahasiswa teknik UNESA yang merupakan pengguna e-learning UNESA. Data tersebut diolah dengan menggunakan metode SEM-PLS dan software SmartPLS 4. Hasil penelitian ini adalah faktor-faktor yang secara signifikan dan menyeluruh mempengaruhi keberlanjutan pemanfaatan e-learning UNESA adalah performance expectancy, facilitating conditions, effort expectancy, personal innovativeness dan habit. Sementara itu, hubungan antara faktor-faktor yang tidak signifikan terhadap intensi penggunaan berkelanjutan e-learning UNESA adalah satisfaction, hedonic motivation, dan social influence.
The Influence of E-Procurement, E-Payment, and E-Commerce on Supply Chain Performance in the Development of Digitalization Innovation at Coffee Shops/Cafes in Surabaya Suryono, Muhammad Zacky; Palupi, Ghea Sekar
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62451

Abstract

This study examines the influence of digitalization on supply chain performance in coffee shops in Surabaya. The research aims to determine whether digitalization has a positive impact on supply chain performance in coffee shops in Surabaya. The study employs a quantitative method based on data from respondents from coffee shops that utilize digitalization. The analysis method used in this study is Structural Equation Modeling (SEM). The results show that e-procurement technology enables coffee shops to purchase raw materials online, while e-payment facilitates customers to make online payments. The results of e-commerce technology can increase operational efficiency, reduce costs, and enhance service quality. Therefore, e-procurement, e-payment, and e-commerce technology can help coffee shops in Surabaya develop digital innovation and improve supply chain performance.
Analisis Proses Bisinis dan Manajemen Supply CV. Adem Teknik Menggunakan Metode Business Process Modelling Notation (BPMN) Rohmadianto, Zidan; Nuryana, I Kadek Dwi
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62470

Abstract

Adem Teknik adalah salah satu penyedia layanan jasa servis AC yang berlokasi di Surabaya. Namun, perusahaan ini menghadapi kendala dalam mengelola proses bisnis yang ada. Proses bisnis merupakan serangkaian instrumen yang digunakan untuk mengorganisir kegiatan dan meningkatkan pemahaman tentang keterkaitan berbagai aktivitas dalam mencapai suatu tujuan. Untuk memodelkan proses bisnis, digunakan sebuah metode yang dikenal sebagai Business Process Modelling Notation (BPMN). BPMN adalah standar yang menyediakan notasi grafis guna menjelaskan sebuah proses bisnis secara rinci dan terstruktur. Adem Teknik memiliki beberapa proses bisnis utama, antara lain proses bisnis servis, penjualan suku cadang, restok suku cadang, pendataan penjualan, dan penggajian. Dalam praktiknya, berbagai masalah ditemukan dalam pelaksanaan proses-proses ini, yang berdampak negatif pada efisiensi operasional dan kualitas pelayanan. Untuk mengatasi masalah ini, penelitian dilakukan untuk mengidentifikasi dan menganalisis permasalahan yang ada pada proses bisnis di Adem Teknik. Berdasarkan hasil temuan tersebut, akan diberikan usulan perbaikan yang diharapkan dapat menjadi acuan bagi Adem Teknik dalam memperbaiki proses bisnis mereka. Perbaikan ini tidak hanya bertujuan untuk meningkatkan efisiensi dan efektivitas operasional, tetapi juga untuk meningkatkan kualitas pelayanan kepada pelanggan. Dengan menerapkan BPMN dalam pemodelan proses bisnis, Adem Teknik dapat memperoleh gambaran yang lebih jelas dan terstruktur tentang bagaimana aktivitas bisnis mereka saling berkaitan dan di mana letak masalah yang perlu diatasi. Melalui pemahaman yang lebih baik ini, diharapkan Adem Teknik dapat melakukan perbaikan yang signifikan dalam proses bisnis mereka, sehingga dapat meningkatkan daya saing dan kualitas layanan yang diberikan kepada pelanggan.

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