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Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik
Published by Lembaga Administrasi Negara
ISSN : 14114917     EISSN : 26209063     DOI : 10.31845/jwk
Core Subject : Economy, Education, Social,
Economics, Econometrics & Finance Education Social Sciences
This journal focuses on disseminating problems and issues in public administration and public policy. Published journal article of Jurnal Wacana Kinerja covers areas, including: Public sector human resource management; Public sector organization; Public sector management; Public sector innovation; Public service; Public policy; Local government; and Governance.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 8 Documents
 1 
Search results for , issue "Vol 23, No 2 (2020)" : 8 Documents clear
Desentralisasi Fiskal dan Ketimpangan Pendapatan Kabupaten/Kota di Provinsi Jawa Barat Kharisma, Bayu; Hanifah, Hani
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 23, No 2 (2020)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v23i2.666

Abstract

Income inequality is one of the problems that must be addressed immediately because it can have an impact on economic inefficiency and weaken the stability of social solidarity. One of the policies that can reduce income inequality is fiscal decentralization implementation. Specifically, this study aimed to analyze the effect of fiscal decentralization on income inequality in regencies and cities in West Java. The model used in this research was a fixed effect panel data regression. Fiscal decentralization was measured by adding the total regional revenue (Pendapatan Asli Daerah/PAD) to revenue sharing (Dana Bagi Hasil /DBH) and divided by the total regency and city expenditure. Income inequality was measured by using the Gini Ratio. The results indicated that fiscal decentralization could reduce income inequality in regencies and cities in West Java. The reason was that, through decentralization, local government could manage their finance and affect the welfare level. In addition, local government could also implement certain policies to increase the potential of each region.
Mengelola Citra Organisasi Pemerintah Di era Digital Masrully, Masrully
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 23, No 2 (2020)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v23i2.690

Abstract

Perkembangan teknologi informasi dan komunikasi (TIK) telah mengubah polainteraksi antara pemerintah dengan warganya. Pemanfaatan TIK dalam pemerintahantelah lama dilakukan yang dikenal dengan electronic government (e-government).Penerapannya terus berkembang sejalan dengan perkembangan TIK itu sendiri. Di dalam ranah e-government, muncul terminologi e-government 2.0, yaitu penggunaan teknologi web 2.0 oleh pemerintah untuk interaksi yang sudah bersifat dua arah dengan warga negara, dimana salah satu produk teknologi web 2.0 tersebut adalah media sosial, yang secara nyata telah banyak digunakan pemerintah dalam aktivitas kebijakan dan pelayanan publik. Dengan berkembangnya trend penggunaan media sosial tersebut, penulis mencoba mengupas tentang peran penggunaan media sosial dalam membentuk citra pemerintah di tengah era digital ini.
Analisis Kepuasan, Kesenjangan Kinerja dan Kepentingan Pelayanan Humas di Cibinong Science Center - Botanical Garden LIPI Susanti, Ika
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 23, No 2 (2020)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v23i2.684

Abstract

LIPI Public Relations is one of the support services functions that provide scientific services to researchers in terms of cooperation, public information, media and inter-institutions relations, and facilitating the socialization of science and technology. Reorganization causes changes in the function of public relations services from work units to regions, so it is necessary to analyze the satisfaction, performance and interest gaps of public relations services in the Cibinong Science Center-Botanical Garden LIPI. This study used a quantitative method approach with qualitative data as a support. Data was analyzed from two instruments, i.e. Community Satisfaction Index (IKM) and Importance Performance Analysis (IPA). Among four PR service functions, three of them (cooperation, public information, media and inter-institutional relations) were perceived as working properly, meanwhile for facilitating the socialization of science and technology was not good. Officer behavior indicator was good, thus needed to be maintained. IKM’s indicators, such as: service requirements, procedures, completion time, product specifications, competence of officers, and complaints handling were not good enough, so that it became a priority for improvement. Moreover, the cost and infrastructure indicators could be ignored. Research suggested that the implementation of procedures was a priority for short-term improvement. Furthermore, development of product specifications and enhancing the competence of officers were short-term to medium-term improvement priorities.
Menuju Pemerintahan Elektronik Yang Transformatif Pratiwi Pratiwi, Pratiwi
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 23, No 2 (2020)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v23i2.689

Abstract

Sejak kampanye 2019, pemerintahan Jokowi telah menggalakan visi Indonesia digital melayani. Visi tersebut telah dibidani dengan Peraturan Presiden No. 95 tahun 2018 tentang Sistem Pemerintahan Berbasis Elektronik yang mengatur Rencana Induk SPBE Nasional dan integrasi layanan elektronik. Sistem pemerintahan elektronik yakni transformasi pelayanan publik baik secara internal dan eksternal melalui teknis operasional tupoksi dan teknologi informasi dan komunikasi untuk meningkatkan pelayanan dan partisipasi dalam pemerintahan (Salleh & Ahmad, 2006). Meski demikian, sejak virus korona ditetapkan sebagai pandemi pada pertengahan Maret 2020 lalu, beberapa pelayanan publik seperti sistem belajar mengajar dan pengajuan izin dilakukan dari jarak jauh atau menggunakan piranti digital. Meski demikian, banyak instansi pemerintah yang mengakui bahwa beberapa pengguna layanan tidak dapat mengakses piranti digital karena keterbatasan infrastruktur dan kemampuan menggunakanya (Walton & Rahemtulla, 2020). Selain itu, penerapan pelayanan publik elektronik atau e-government di Indonesia juga mengalami sejumlah tantangan antara lain perbaikannya yang masih tergantung pada dukungan finansial dan budaya birokrasi yang kurang mendukung (Aritonang, 2017). Permasalahan keramahan pada pengguna juga telah diprediksi sebelumnya (Sukmasetya, Santoso, & Sensuse, 2018).
Strategi Komunikasi Kementerian Energi dan Sumber Daya Mineral dalam Penyetaraan Jabatan Administrasi ke Jabatan Fungsional Ramadani, Thoriq; Sofyaningrum, Eviana D
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 23, No 2 (2020)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v23i2.677

Abstract

This research examined a communication strategy which was applied during the implementation of the delayering policy in the Ministry of Energy and Mineral Resources (EMR). Delayering policy is a re-organization strategy which reduces bureaucracy by converting several administrative positions (middle manager) into functional/professional-based positions. Qualitative approach was used in this research with case studies method. Primary data was collected through interview, while secondary data was used through literature review. The research result identified a specific communication strategy that was applied during delayering policy implementation. Appointed communicators in this case were the First Echelon Managers who had previously got a direct message from the Minister of EMR, Second Echelon Managers, Third Echelon Managers, Fourth Echelon Managers, and Staffs within the Ministry of EMR. The target was set for all the Third Echelon Managers and Fourth Echelon Managers in the Ministry of EMR. Formulation of messages based on information from the Ministry of Administrative Reform and Bureaucratic Reform that no employee would be disadvantaged. Selection of media was by information dissemination during the meeting at every unit level and also through the WhatsApp Groups messages. Moreover, the dissemination of messages was carried out through a briefing by the Secretary General of the Ministry of EMR, discussions, and WhatsApp Groups. The expected effects were that the middle manager could comprehend and comply with the delayering policy. The research recommended that the Ministry of EMR needed to issue written guidance, such as a pocket book, that explained the delayering policy and its impact in order to suppress any potential resistance.
Strategi Pengembangan Potensi Desa dengan Pembuatan Klaster di Wilayah Kabupaten Bandung Fitriani, F. Laksmi; Kurniawan, Iwan; Ahmad, Fandi
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 23, No 2 (2020)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v23i2.202

Abstract

The government provides stimulus in order to accelerate village-potential development through planned programs. However, development programs could not meet the target due to inability to maintain the diversity of current potentials. This study aimed to create village clusters in the Bandung Regency area based on village potentials and plan strategies to develop villages based on their clusters. The research used a mixed method approach (quantitative and qualitative). The sampling technique used non-probability sampling, namely saturated sampling. Data collected using secondary data from BPS, interview, and documentation. The data analyzed used cluster analysis with Two Step Clusters technique. The result was that villages in the Bandung Regency were categorized into five clusters. These clusters were based on demographic, geographic characteristics, and availability of public facilities, i.e. school, health, religious, market, bank/cooperation, leisure center, and tourism object. In addition, development strategy for the first cluster was promoting participative development plans. Second cluster needed development plans that strengthened human resource capacity, social capital, and public services. Finally, the third, fourth and fifth clusters had a similar strategy which focused on building financial, tourism, and leisure sectors to create more business areas. 
Evaluasi Kepuasan Peserta Pelatihan terhadap Kinerja Widyaiswara dan Fasilitas Pelatihan di BPSDM Aceh Nurlia, Nurlia
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 23, No 2 (2020)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v23i2.203

Abstract

This study aimed to determine trainee evaluation toward two aspects, the first was trainer’s (Widyaiswara) teaching performance and, the second was training facilities in Human Resources Development Agency (Badan Pengembangan Sumber Daya Manusia/BPSDM) of Aceh. The research method used was descriptive qualitative. There were 76 respondents which were taken from trainees of middle and lower level leadership trainings in BPSDM Aceh during financial year of 2018. Data were analyzed qualitatively and explained descriptively to answer research questions. The results showed that, in general, respondents rated trainer’s (Widyaiswara) teaching performance with good mark (82-90 points from 100 scale). Meanwhile evaluation result for training facilites in BPSDM Aceh were ranged from 9%(poor), 23%(adequate), 47%(good), and 21%(satisfactory). In conclusion, teaching performance during leadership training was good. Respondents found that study room and learning facilites were meet their expectation, on the other hand, residential dormitory was perceived unsatisfyingly.
Reformasi Administrasi di Korea Selatan: Sebuah Pembelajaran Kesuksesan Seno, Ramadhani Haryo
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 23, No 2 (2020)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v23i2.667

Abstract

This research examined the strategy and process of administrative reform in South Korea. The method was using a descriptive qualitative approach with analysis of literature study from secondary data. The results showed that there were six strategies in South Korea administrative reform, i.e.: (1) downsizing; (2) deregulations; (3) reorganization; (4) administrative efficacy; (5) debureaucratization; and (6) decentralization. Downsizing was applied to shrink government institutions in every regime. Deregulations was applied through business privatization and economic liberalization to escape from economic crisis. Reorganization was applied by merging several government institutions to improve the communication process and public service. Administrative efficacy was applied through utilizing and improving e-government in public service. Debureaucratization was applied toward civil servants to promote professional and competent bureaucrats. Decentralization was applied to shorten the decision making process and create contextual local-government policy.

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