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JCRIM (Journal of Current Research In Multidisciplinary)
Published by Yayasan Gema Bina Nusantara
ISSN : 30256860     EISSN : 30218039     DOI : -
Core Subject : Social,
Social Sciences
JCRIM (Journal of Current Research In Multidisciplinary): ISSN: 3025-6860 (cetak), ISSN: 3021-8039 adalah jurnal yang ditujukan untuk publikasi artikel ilmiah dan di payungi Oleh Yayasan Gema Bina Nusantara dan di terbitkan 4 kali dalam setahun yaitu Maret, Juni, September, Desember. Journal of Current Research In Multidisciplinary sebagai sebuah jurnal ilmiah diharapkan dapat menunjukkan kepada masyarakat luas akan kekayaan khazanah keilmuan melingkupi berbagai dimensi kehidupan. Ruang lingkup dan fokus terkait dengan penelitian dengan pendekatan Multidisipliner, yang meliputi: Ilmu Ekonomi dan Bisnis, Humaniora, Ilmu Sosial, Ilmu Komunikasi, Teknik, Politik, Pendidikan, Hukum, Seni & Desain, Sistem Informasi dan Teknologi Informasi.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 49 Documents
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The Impact of Lowering the Age Limit for Presidential Elections on Political Participation in Indonesia Amalia, Hilda Vivi
Journal of Current Research In Multidisciplinary Vol. 1 No. 4 (2023): JCRIM (Journal of Current Research In Multidisciplinary)
Publisher : Yayasan Gema Bina Nusantara

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Abstract

This research aims to explain the impact of lowering the age limit for presidential elections on political participation in Indonesia. The data used in this research are data on Indonesian political history, data on changes in the age limit for presidential elections, and data on political participation in Indonesia. The population in this research is all Indonesians who have the right to elect candidates for president and vice president in Indonesia. Samples will be selected through a random sampling method. This research uses qualitative data with a case study method. The data analysis method in this research is the qualitative content analysis method. The research results show that lowering the age limit for presidential elections can have a positive impact on political participation in Indonesia. The positive impact is improving the quality of candidates, increasing community political participation, increasing the use of technology and innovation, improving government performance, and improving political sustainability. In this case, efforts need to be made to develop the younger political generation and develop political competence in Indonesia to present it in the general election process (presidential election) and improve political performance in Indonesia.
Service Quality Analysis to Increase Customer Satisfaction in National Flight Company Jessica; Kenneth Kaleb; Muhammad Fadhil Raksiwi; Raymond Tjiwidjaja
Journal of Current Research In Multidisciplinary Vol. 2 No. 1 (2024): JCRIM (Journal of Current Research In Multidisciplinary)
Publisher : Yayasan Gema Bina Nusantara

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Abstract

This research aims to analyze service quality to increase customer satisfaction. In this research, the population used is respondents who have chosen and used an airline. The data collection method used is a quantitative method using Google Form as a survey medium. The sampling technique used is non-probability sampling with a purposive sampling type. A total of 100 respondents were collected for this survey. According to the importance performance analysis that has been carried out, it can be seen that in quadrant 1, there are two points that are the main problems with the service, namely departure comfort and baggage handling. This occurs because there is a large gap between the high level of importance of these variables and their performance, which is quite low. This can be seen from the many complaints that occur regarding departure times. Then, if you look at quadrant 2, there are the variables of friendliness of the crew, ability and level of assistance provided by the crew, care and tidiness of crew members, cleanliness of the aircraft cabin, cleanliness of the aircraft toilet, on-board catering, comfort of the seats. According to consumers, these variables are important, but the company's performance is also good in these variables. Then in quadrant 3, there is a variable regarding the availability of magazines and newspapers on the plane, which according to consumers is not important, but according to the performance, it is also poor in this variable. And finally, in quadrant 4, there are no aspects or service indicators from airlines that have excessive performance compared to their importance.
Service Quality Analysis to Increase Customer Satisfaction at Zara Outlets in Capital City Hansen Albertus Sutanto
Journal of Current Research In Multidisciplinary Vol. 2 No. 1 (2024): JCRIM (Journal of Current Research In Multidisciplinary)
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Abstract

This research aims to analyze service quality to increase customer satisfaction. This research uses quantitative research methods. The sampling technique used is probability sampling. The number of samples in this research was 100. The research used the Importance Performance Analysis (IPA) measurement model. Based on the research results, it can be concluded that the reliability and responsiveness indicators of employees are considered ideal because their performance values exceed consumer expectations. This shows that employees can be relied on to provide service and are responsive to consumer needs. However, assurance indicators still need to be improved because there are performance values that are still low compared to consumer expectations. Efforts to improve this indicator can be made by increasing employees' knowledge and confidence in the products or services offered. On the other hand, the empathy indicator is considered ideal because its performance value also exceeds consumer expectations. This shows that employees are able to provide service with empathy and understand consumer needs well. Tangible indicators also need to be improved because there are performance values that are still below consumer expectations. Improvements in this indicator can be made by improving the physical quality of the products or facilities offered to consumers. Therefore, efforts are needed to improve the assurance and tangible indicators so that they can meet consumer expectations as a whole. In this way, the overall quality of service can be improved to increase customer satisfaction.
The Impact of Transformational Leadership Style and Organizational Culture on Employee Performance with Organizational Citizenship Behavior as a Moderating Variable in Personnel Agency and Human Resource Development Sebastian, Aldo
Journal of Current Research In Multidisciplinary Vol. 2 No. 1 (2024): JCRIM (Journal of Current Research In Multidisciplinary)
Publisher : Yayasan Gema Bina Nusantara

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Abstract

This research aims to determine the impact of transformational leadership style and organizational culture on employee performance, with organizational citizenship behavior as a moderating variable. The population in this study was 100 employees. The sample in this study used the census method. The data in this study was obtained through a questionnaire. The analysis model in this research uses an analysis model using structural equation modeling (SEM). Based on the research results, it was found that the transformational leadership style was not proven to have a significant influence on organizational citizenship behavior. Organizational culture was not proven to have an influence on organizational citizenship behavior. Transformational leadership styles are proven to have a positive and significant influence on employee performance. These findings demonstrate the important role of leadership style in creating a motivating and productive work environment. Organizational culture does not have a significant influence on employee performance. Even though the path coefficient value is positive, the results of statistical tests show that this relationship is not significant. This highlights the complexity of the role of organizational culture in the context of its influence on performance. Organizational citizenship behavior (OCB) significantly influences employee performance. This underscores the importance of citizenship behavior in achieving organizational goals and improving overall performance.
The Influence of Leadership Style on Employee Performance PT. Pos Indonesia Cahyono, Arif
Journal of Current Research In Multidisciplinary Vol. 2 No. 1 (2024): JCRIM (Journal of Current Research In Multidisciplinary)
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Abstract

This research aims to find out how leadership style influences employee performance. In this research, the method used is the causality study method. The type of research used is descriptive. The nature of this research is quantitative. The population studied is all employees. The sampling method is probability sampling using simple random sampling techniques. The sample size is 100 employees. data collection using observation, interviews, and questionnaires. The results of processing the collected data will be tested using path analysis. Based on the research results, it was found that transactional and transformational leadership styles have a positive influence on employee performance. The analysis' findings demonstrate that respondents rate the transactional leadership style as good, with the manager issuing warnings to subordinates receiving the highest rating, while issuing sanctions receives a lower rating but is still in the good category. Meanwhile, the transformational leadership style was also rated as good, with definite goals as the highest aspect and the manager's ability to foster self-confidence in subordinates as the lowest aspect but still in the good category. Apart from that, employee performance is also considered good, with the employee's ability to maximize the use of company resources, increase work productivity, and contribute to teamwork being the highest aspects. However, the employee's ability to complete a number of jobs quickly has the lowest score, although it is still in the good category.
Application Of Point of Sales (POS) Application as A Web-Based Clothing Sales Information Media on PT Vearst Cahaya Sejahtera Putra, Irsan Herlandi
Journal of Current Research In Multidisciplinary Vol. 2 No. 2 (2024): JCRIM (Journal of Current Research In Multidisciplinary)
Publisher : Yayasan Gema Bina Nusantara

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Abstract

The purpose of this study is to determine the benefits of implementing point of sales (POS) applications at PT Vearst Cahaya Sejahtera. The method used in this study is a quantitative method that describes phenomena to answer problem formulations. The formulation of the problem in this study includes (i). How the impact of the application of point of sales (POS) application on sales turnover (ii). How the impact of the application of point of sales (POS) application on company profits. Furthermore, the results of the study (i). The application of point of sales (POS) applications can increase sales turnover (ii). The application of point of sales (POS) applications can increase company profits. The benefit of research is to provide references and information to stakeholders at PT Vearst Cahaya Sejahtera. The development of technology in the retail business is increasingly rapid, companies must be able to adapt quickly and effectively to changes. This technological transformation is a process to respond to changes that occur. Individuals and companies are required to carry out digital transformation. Many companies have carried out digital transformation by implementing the use of point of sales (POS) applications to be able to adapt to these changes. Digital transformation cannot be done casually, it requires a mature understanding and how to manage digital transformation effectively. The method used by the author is to collect journals through the internet and interviews to reach conclusions.
Managing Fund Digital Wallet Applications: Important Strategies in Financial Management Putra, Irsan Herlandi; Rachman, Aulia
Journal of Current Research In Multidisciplinary Vol. 2 No. 2 (2024): JCRIM (Journal of Current Research In Multidisciplinary)
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The goal of this research is to understand the management of digital wallet applications and identify key strategies in financial management. The research findings reveal that effective and efficient financial management heavily relies on fund management and the use of digital applications like DANA. We can conclude that fund management plays a crucial role in attaining financial objectives for individuals, businesses, and governments alike. We can manage financial resources efficiently to achieve stability and sustainable economic growth through the right strategy. Digital applications such as DANA have an important role in facilitating fund management by providing various features and services to make it easier for users to carry out daily financial transactions. The use of technology in managing funds can increase the efficiency, accessibility, and security of financial transactions. Technological innovation continues to encourage the development of better and more affordable financial services for the public.
The Influence of Brand Image, Consumer Trust, and Promotion on Daihatsu Purchase Intentions: Case Study of Safety Test Counterfeiting Standards Setiyawan, Demas Andhika; Boerhan, Bernardus
Journal of Current Research In Multidisciplinary Vol. 2 No. 2 (2024): JCRIM (Journal of Current Research In Multidisciplinary)
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This research aims to analyze the influence of brand image, consumer trust, and promotion on purchase intentions. This research employs quantitative methods and operates as a causal study. A questionnaire was used to collect data. The hypothesis results indicate that brand image does not exert a positive influence on purchase intentions. The negative impact of the safety test falsification issue may have obscured the previously formed positive image of the brand, making consumers' perceptions of it less significant in shaping their purchase intentions. Research has proven that consumer trust positively influences purchase intentions. This indicates that consumer trust is a critical factor that can influence their purchasing decisions. Consumers who feel confident in the integrity and reliability of products tend to have higher purchase intentions, even if negative issues arise. Promotions also have a positive influence on purchase intention. This shows that effective promotional efforts can increase consumer purchasing intentions. By providing clear information and convincing consumers about the company's corrective steps, the right promotional strategy can help mitigate the negative impact of safety test falsification. Overall, research shows that consumer trust and effective promotional strategies significantly influence purchase intentions, even though brand image does not have a positive influence in this case. Therefore, to rebuild and increase consumer purchasing intentions, companies need to focus on efforts to build consumer trust and develop effective promotional strategies.
The Influence of Family Support, Lecturer Support, Competency Performance on the Academic Behavior of Gen Z Students Mahendra, Arka; Callista, Zara
Journal of Current Research In Multidisciplinary Vol. 2 No. 2 (2024): JCRIM (Journal of Current Research In Multidisciplinary)
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The study examined the impact of family support, lecturer support, and competency performance on the academic behavior of Gen Z students. This research used a non-probability sampling technique. The non-probability sampling techniques used are judgmental sampling and snowball sampling. We employed secondary data collection techniques from journals and articles in this study. We used survey research or a distributed questionnaire via Google Forms as the primary data collection technique. This method includes collecting primary data from Generation Z students, totaling 100 respondents for the main test and 30 respondents for the pre-test. The research results revealed that women made up the majority of the 74 respondents (62.2%), with a birth year range of 2003-2006 (98.6%), and all of them resided in Tangerang (100%). The hypothesis results show that family support and lecturer support have no effect on the academic behavior of Gen Z students in Tangerang because the t-count for both is smaller than the t-table and the significance value is above 0.05. On the other hand, competency performance has a significant influence on academic behavior, as evidenced by the t-count of 5.350, which is greater than the t-table, and a significance value below 0.001
The Influence of Foreign Investors, Government Policy, Economic and Political Conditions on the Growth of the Indonesian Capital Market Pratama, Angga
Journal of Current Research In Multidisciplinary Vol. 2 No. 2 (2024): JCRIM (Journal of Current Research In Multidisciplinary)
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Abstract

This research aims to explore the impact of foreign investors, government policies, and economic and political conditions on the growth of the Indonesian capital market. The data used is secondary data obtained from official sources such as government agency websites and official publications. Researchers conducted the analysis using the multiple linear regression method, testing classical assumptions prior to its implementation. The research results show that foreign investors and government policies do not significantly influence the growth of the Indonesian capital market. Economic factors, such as economic growth, inflation, and interest rates, have a greater influence on capital market performance. Apart from that, political conditions also play an important role, where political stability and consistent government policies can create a positive investment climate. Overall, these factors together influence the growth of the capital market in Indonesia, showing the complexity of capital market analysis that requires a holistic approach.

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