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Smart International Management Journal (SIMJ)
Published by CV. HEI Publishing Indonesia
ISSN : -     EISSN : 30480019     DOI : http://dx.doi.org/10.70076/heipub
Core Subject : Science,
Decision Sciences, Operations Research & Management
Smart International Management Journal (SIMJ), is a peer-reviewed academic journal that publishes high-quality research articles, literature reviews, and case studies in the field of management and business studies. The journal provides a platform for researchers, academics, and practitioners to exchange ideas, empirical findings, and innovative insights that contribute to the advancement of management theory and professional practice. The scope of SIMJ covers a wide range of topics, including strategic management, financial management, human resource management, marketing, operations and supply chain management, entrepreneurship, organizational behavior, innovation management, and business ethics. The journal particularly welcomes studies that link management theory to real-world practice and address current organizational and industrial challenges at both national and international levels. To ensure academic rigor and quality, SIMJ applies a double-blind peer review process. The journal encourages interdisciplinary research and promotes collaboration among scholars and institutions worldwide. SIMJ is indexed in reputable databases, including ICI Copernicus, Google Scholar, GARUDA, Crossref, and others. The journal is published four times a year, in March, June, September, and December.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 5 Documents
 1 
Search results for , issue "Vol 2 No 1 (2025): March 2025" : 5 Documents clear
The Impact of Organizational Climate on Organizational Citizenship Behavior (OCB) in a Multicultural Work Environment Ugung Dwi Ario Wibowo; Taufiq Ramadhan SY; Kiki Razroma Yantika
Smart International Management Journal Vol 2 No 1 (2025): March 2025
Publisher : CV. HEI PUBLISHING INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70076/simj.v2i1.55

Abstract

Organizational climate plays an important role in shaping employee work behavior, especially in multicultural work environments. This study aims to analyze the effect of organizational climate on Organizational Citizenship Behavior (OCB) in a workplace with a high level of cultural diversity. Using a quantitative approach, data were collected through questionnaires from 60 respondents and analyzed using multiple linear regression. The results showed that organizational climate has a positive and significant influence on OCB, which means that the better employees' perception of organizational climate, the higher their tendency to show voluntary behavior that supports the organization. In contrast, the multicultural work environment does not have a significant influence on OCB, which indicates that cultural diversity needs to be managed with the right strategy so that it does not become an obstacle in building cooperation and solidarity between employees. The findings confirm the importance of organizations in creating a conducive work environment with open communication, strong managerial support, and inclusive policies to encourage positive employee behavior. This study provides insights for management practitioners in developing effective strategies to increase productivity and work harmony in a multicultural environment.
The Influence of Leadership Style on Employee Conflict Intensity and Resolution: A Multidisciplinary Perspective Narulita Syarweny; Sukardi Sukardi
Smart International Management Journal Vol 2 No 1 (2025): March 2025
Publisher : CV. HEI PUBLISHING INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70076/simj.v2i1.56

Abstract

The purpose of this study is to examine, from a multidisciplinary standpoint, how leadership style affects the severity and settlement of employee conflicts. A questionnaire evaluating leadership style, conflict severity, and conflict resolution techniques was used to gather data from 100 respondents using a quantitative method and a cross-sectional design. Regression analysis results indicated that authoritarian leadership style positively contributed to rising conflict intensity (β = 0.32, p <.01), but transformational leadership style significantly decreased conflict intensity (β = -0.45, p <.001). Furthermore, it was demonstrated that cooperative conflict resolution techniques were successful in lowering stress at work (r = -.56, p <.001). These results demonstrate how crucial flexible and communicative leaders are to fostering a positive and effective workplace. Nevertheless, this study has drawbacks, such as a sample size restricted to a few business sectors and a cross-sectional design that precludes drawing conclusions about causality. It is advised that further study be done to examine how technology use and organizational cultural setting affect dispute resolution.
The Influence Of Compensation And Work Environment On Employee Performance With Job Satisfaction As An Intervening Variable Joevi Roedyati; Gettik Andri Purwanti
Smart International Management Journal Vol 2 No 1 (2025): March 2025
Publisher : CV. HEI PUBLISHING INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70076/simj.v2i1.57

Abstract

This study aims to examine the extent of the influence of compensation and work environment on employee performance with job satisfaction as an intervening variable. Using primary data obtained through questionnaire collection with a sample of 56 employee respondents. The method used in this study is Structural Equation Modeling (SEM) analysis with Partial Least Square (PLS). The results of this study conclude that compensation has a positive and significant effect on job satisfaction (t-statistic 2.059 > t-table 1.96; p = 0.044). The work environment also has a significant effect on job satisfaction (t-statistic 3.096 > t-table 1.96; p = 0.003). However, compensation (t-statistic 1.054 < t-table 1.96; p = 0.297) and work environment (t-statistic 0.853 < t-table 1.96; p = 0.397) do not have a significant effect on employee performance. Job satisfaction significantly affects performance (t-statistic 4.617 > t- table 1.96; p = 0.000). The work environment significantly affects performance through job satisfaction (t-statistic 2.227 > t-table 1.96; p = 0.030). 1) That partially, there is a significant positive effect of compensation on job satisfaction and the work environment on job satisfaction. Whereas compensation towards employee performance and work environment towards employee performance are partially positively insignificant. This indicates that partially, there is a positive and significant relationship between job satisfaction and employee performance, job satisfaction does not mediate compensation on employee performance, and job satisfaction mediates the work environment on employee performance.
Determinants of Corporate Governance on Capital Expenditure Allocation Efficiency and Long-Term Financial Performance Optimization Rany Fatima Tristanti; Sarvana Al Tasya
Smart International Management Journal Vol 2 No 1 (2025): March 2025
Publisher : CV. HEI PUBLISHING INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70076/simj.v2i1.159

Abstract

This research investigates how corporate governance determinants influence capital expenditure (Capex) allocation efficiency and long-term financial performance. Addressing the core agency conflict, the study explores whether robust oversight mechanisms can prevent suboptimal investment decisions. Using secondary data from 248 non-financial firms listed on the Indonesia Stock Exchange (IDX) during the 2019–2023 period and official reports published by the Financial Services Authority (OJK), investment efficiency was measured using a growth-based residual model. The findings indicate that board independence and audit committee meeting frequency significantly mitigate capital waste, while excessive managerial power exacerbates investment inefficiency. Furthermore, statistical analysis reveals that efficient Capex allocation is a primary driver of Return on Invested Capital (ROIC), explaining 24.5% of its variance. This study contributes to agency and corporate governance literature by empirically demonstrating the mediating role of capital expenditure efficiency in linking governance mechanisms and long-term financial performance within an emerging market context. The results highlight that strengthening board oversight is essential for ensuring strategic investment discipline and optimizing corporate financial sustainability.
Strategic Customer Relationship Management as a Tool to Strengthen Customer Interest in Islamic Banking: The Case of Bank Muamalat Metro Branch Siti Nur Khoiriyah
Smart International Management Journal Vol 2 No 1 (2025): March 2025
Publisher : CV. HEI PUBLISHING INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70076/simj.v2i1.162

Abstract

Customer Relationship Management (CRM) is a strategic approach used by organizations to maintain effective communication and establish long-term relationships with customers. In the banking sector, high-quality service delivery plays a crucial role in building trust, enhancing corporate image, and attracting customer interest. This study aims to examine the Customer Relationship Management strategies implemented by Bank Muamalat KCP Metro in attracting customers. A qualitative descriptive research design was employed. Data were collected through semi-structured interviews and documentation, and analyzed using qualitative data analysis with an inductive approach. The findings indicate that the CRM strategies implemented by Bank Muamalat Indonesia KCP Metro are moderately effective. The bank has applied continuous service programs to maintain customer loyalty, implemented individualized service approaches based on customer needs and preferences (one-to-one marketing), and established cooperative partnerships with external institutions and companies beyond its core banking products through partnering programs. These strategies contribute to strengthening customer trust and increasing customer interest in Islamic banking services. The study provides practical insights into CRM implementation in Islamic banking institutions.

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