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Academia Open
Published by Universitas Muhammadiyah Sidoarjo
ISSN : -     EISSN : 27147444     DOI : 10.21070/acopen.11.2026.12985
Core Subject : Health,
Medicine & Pharmacology Public Health
Academia Open is published by Universitas Muhammadiyah Sidoarjo published 2 (two) issues per year (June and December). This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This journal aims is to provide a place for academics and practitioners to publish original research and review articles. The articles basically contains any topics research or review. Academia Open is available in online version. Language used in this journal is Indonesia or English.
Arjuna Subject : Profesi Kesehatan - Profesi Kesehatan (Lain-Lain)
Articles 222 Documents
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Search results for , issue "Vol. 9 No. 2 (2024): December" : 222 Documents clear
Liquidity in People's Credit Banks: NPL and Operational Costs in Sidoarjo, Indonesia: Dampak Non-Performing Loan dan Biaya Operasional terhadap Likuiditas Bank Perkreditan Rakyat Konvensional: Studi di Sidoarjo, Indonesia. Isnaini; Nihlatul Qudus Sukma Nirwana
Academia Open Vol. 9 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.2673

Abstract

This study aimed to investigate the effect of Non-Performing Loan and Operational Costs on the liquidity of conventional People's Credit Banks in Sidoarjo, Indonesia. The study used a quantitative research method with a multiple regression analysis processed using SPSS version 23. The sample consisted of 35 People's Credit Banks out of 59 registered in the Otoritas Jasa Keuangan during the 2020 period. The results showed that Non-Performing Loan and Operational Costs did not have a partial effect on liquidity, but they had a simultaneous effect on liquidity. Highlights: The study focuses on the impact of Non-Performing Loan and Operational Costs on liquidity in People's Credit Banks in Sidoarjo, Indonesia. Quantitative research method and multiple regression analysis using SPSS version 23 were employed for data analysis. Findings indicate a simultaneous effect of Non-Performing Loan and Operational Costs on liquidity in these banks. Keywords: Non-Performing Loan, Operational Costs, Liquidity, People's Credit Banks, Indonesia
Factors Influencing Client Loyalty in a Tax Consultant Office: Faktor-faktor yang Mempengaruhi Loyalitas Klien di Kantor Konsultan Pajak. Melinda Rofiatul Adhaniyah; Herman Ernandi
Academia Open Vol. 9 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.4590

Abstract

This study aims to investigate the influence of relationship quality, service quality, perceived value, and trust on client loyalty in a tax consultant office. The population of this study was 101, and the sample size was 38, selected using nonprobability sampling with the accidental sampling method. Multiple linear regression analysis was used to analyze the data with SPSS version 26. The results showed that relationship quality, service quality, perceived value, and trust had a significant positive effect on client loyalty. The findings of this study have implications for tax consultant offices to improve their relationship quality, service quality, perceived value, and trust to enhance client loyalty. Highlights: The study examines the impact of multiple factors on client loyalty in a tax consultant office. The sample size of 38 was selected using nonprobability sampling with the accidental sampling method. The findings suggest that improving relationship quality, service quality, perceived value, and trust can enhance client loyalty in tax consultant offices. Keywords: relationship quality, service quality, perceived value, trust, client loyalty
TikTok Celebrities as Role Models: Imitation or Innovation? "Apakah Selebriti TikTok sebagai Panutan: Imitasi atau Inovasi?" Haniyah Febriyanti Rosadi; Nur Maghfirah Aesthetika
Academia Open Vol. 9 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.5321

Abstract

This qualitative study aimed to analyze the TikTok accounts of @ayuanzillah and @yusni.a, with a focus on the self-existence of teenagers in Jiken village. The study used purposive sampling and descriptive qualitative analysis to examine the videos uploaded on the accounts. The results showed that the videos were not original but rather copied from other sources, indicating a trend-following behavior rather than trend-setting. The TikTok celebrities exhibited a calm demeanor to maintain their online presence and avoid negative feedback from netizens. The motivational quotes shared on the platform were mostly based on personal experiences and aimed to inspire others. The study implies that TikTok celebrities can serve as role models for teenagers, but their influence should be monitored to ensure that they promote positive values and behaviors. Highlight: The study used purposive sampling and descriptive qualitative analysis to examine the TikTok accounts of @ayuanzillah and @yusni.a, with a focus on the self-existence of teenagers in Jiken village. The results showed that the videos were not original but rather copied from other sources, indicating a trend-following behavior rather than trend-setting. The study implies that TikTok celebrities can serve as role models for teenagers, but their influence should be monitored to ensure that they promote positive values and behaviors. TikTok has policies regarding inactive accounts and verified accounts. A verified badge means that TikTok has confirmed the account belongs to the person or brand it represents, and an inactive account may have its username reset if it remains inactive for 180 days or more Keywords: TikTok, Purposive sampling,Descriptive qualitative analysis,Trend-following behavior,Role models
Factors Affecting Employee Performance: A Quantitative Study: Faktor-faktor yang Mempengaruhi Kinerja Karyawan: Studi Kuantitatif Erlina Rahmawati; Hasan Ubaidillah
Academia Open Vol. 9 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.5322

Abstract

This study aimed to examine the influence of work discipline, work ethos, and work environment on employee performance using a quantitative method. The study collected data from 169 production employees using a questionnaire and analyzed the data using SPSS 22. The results showed that work discipline, work ethos, and work environment have a significant impact on employee performance, and these factors have a simultaneous effect on employee performance. The study's implication is that companies should prioritize work discipline, work ethos, and work environment to improve employee performance. The study adds to the growing body of research on the importance of these factors in enhancing employee performance. Highlight: The study used a quantitative method to examine the impact of work discipline, work ethos, and work environment on employee performance. The study collected data from 169 production employees using a questionnaire and analyzed the data using SPSS 22. The results showed that work discipline, work ethos, and work environment have a significant impact on employee performance, and these factors have a simultaneous effect on employee performance. The study's implication is that companies should prioritize work discipline, work ethos, and work environment to improve employee performance. Keywords: work discipline, work ethos, work environment, employee performance, quantitative method
Influential Factors on Online Repurchase Intentions: A Study on Tokopedia Marketplace: Faktor-faktor yang Mempengaruhi Niat Pembelian Ulang Secara Online: Studi pada Pasar Tokopedia Adam Jody Suwarno Suwarno; Lilik Indayani
Academia Open Vol. 9 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.5367

Abstract

This quantitative study investigates the impact of trust, risk perception, and perceived benefits on online repurchase intentions within the Tokopedia marketplace. Conducted in Sidoarjo, Indonesia, the research sampled individuals who had made multiple purchases on Tokopedia. Findings reveal that trust exerts a positive partial influence on online repurchase intentions, while risk perception and perceived benefits also influence repurchase intentions positively. Collectively, these factors underscore the complex dynamics of consumer behavior in the online marketplace, offering insights for e-commerce platforms and marketers seeking to enhance customer loyalty and repeat purchases. Highlight: This study examines the influence of trust, risk perception, and perceived benefits on online repurchase intentions in the Tokopedia marketplace. Trust plays a significant positive role in shaping online repurchase intentions. Findings provide valuable insights for e-commerce platforms and marketers aiming to foster customer loyalty and repeat purchases in the online marketplace. Keywords: Online Repurchase Intentions,Trust, Risk Perception, Perceived Benefits, Tokopedia Marketplace
Financial Performance and Stock Prices in Tourism & Hospitality: Kinerja Keuangan dan Harga Saham dalam Industri Pariwisata & Perhotelan Vivanda Adi Prima Suryo; Herlinda Maya Kumala Sari
Academia Open Vol. 9 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.5397

Abstract

This study utilizes a quantitative approach to examine the relationship between financial performance indicators (ROA, ROE, EPS, and OPM) and stock prices in the tourism and hospitality sector from 2018 to 2021. Secondary data, sourced from the Indonesian Stock Exchange (BEI) containing annual financial reports of listed companies, was analyzed using Multiple Linear Regression. The results indicate that ROA and ROE do not significantly affect stock prices, while EPS has a positive and significant impact, supporting Hypothesis 3. OPM, however, does not demonstrate a significant influence on stock prices, contradicting Hypothesis 4. These findings emphasize the critical role of earnings per share (EPS) in evaluating stock performance in the sector. Highlight: This study examines the relationship between financial performance indicators (ROA, ROE, EPS, OPM) and stock prices in the tourism and hospitality sector. Results indicate that ROA and ROE do not significantly impact stock prices, while EPS plays a crucial role. OPM was found to have no significant influence on stock prices, suggesting EPS is a vital metric for assessing stock performance in this industry. Keywords: Quantitative Analysis, Financial Performance, Stock Prices, Tourism and Hospitality, Earnings per Share (EPS)
Enhancing Employee Performance: The Impact of Transformational Leadership, Motivation, and Workload: Menyempurnakan Kinerja Karyawan: Dampak Kepemimpinan Transformasional, Motivasi, dan Beban Kerja. Rezza Baharuddin Prawibowo; Detak Prapanca
Academia Open Vol. 9 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.5416

Abstract

This study investigates the influence of Transformational Leadership, Motivation, and Workload on employee performance in a sample of 55 respondents from the UD. Sinar Mas organization. Employing a non-probability sampling method with saturated sampling technique, the study utilizes multiple linear regression analysis to analyze the data. The findings demonstrate that Transformational Leadership, Motivation, and Workload all exert a positive and statistically significant impact on employee performance. This research underscores the importance of these factors in enhancing employee performance and provides valuable insights for organizations seeking to optimize their workforce's productivity. Highlight: This study explores the influence of Transformational Leadership, Motivation, and Workload on employee performance. Employing multiple linear regression analysis on a sample of 55 respondents, it identifies a significant positive impact of these factors on employee performance. The research offers valuable insights for organizations aiming to enhance workforce productivity. Keywords: Transformational Leadership, Motivation, Workload, Employee Performance, Saturated Sampling.
Spin-Off Impact on Islamic Banking Performance: A Comparative Analysis: Dampak Spin-Off terhadap Kinerja Perbankan Syariah: Analisis Komparatif. Andrian Prawira Yudha; Imelda Dian Rahmawati
Academia Open Vol. 9 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.5435

Abstract

This study investigates the financial performance of a prominent Islamic bank before and after a spin-off, employing a Paired Sample T-Test with SPSS 25. The dataset spans three years pre-spin-off and three years post-spin-off. The research reveals significant disparities in several financial indicators: Capital Adequacy Ratio (CAR), Non-Performing Financing (NPF), Finance to Deposit Ratio (FDR), Return On Assets (ROA), and Operational Expenses to Operational Income (BOPO). These findings shed light on the profound implications of the spin-off on the bank's financial performance, offering valuable insights for practitioners and policymakers in the Islamic banking sector. Highlight: Spin-Off Impact: Explore the effects of a corporate spin-off on Islamic bank financial performance. Statistical Analysis: Utilize Paired Sample T-Test to rigorously assess pre- and post-spin-off financial data. Strategic Insights: Gain valuable insights into the implications of spin-offs for the Islamic banking industry. Keywords: Spin-Off, Islamic Banking, Financial Performance, Paired Sample T-Test, Comparative Analysis
Enhancing Customer Satisfaction in Automotive Service Centers: A Quantitative Analysis: Meningkatkan Kepuasan Pelanggan di Pusat Layanan Otomotif: Analisis Kuantitatif" (In Bahasa Indonesia) Katerina Putri Prameswari; Hasan Ubaidillah
Academia Open Vol. 9 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.5482

Abstract

This quantitative research study aims to elucidate the impact of individual skills, facilities, and customer relationship management on customer satisfaction within the context of automotive service centers. The study, conducted with a sample of 100 Honda customers, employed cluster random sampling and Likert scale surveys. The findings reveal that individual skills significantly and positively influence customer satisfaction (p < 0.05, t = 7.119), as do facility-related factors (p < 0.05, t = 3.204). However, customer relationship management, when considered individually, does not exhibit a significant impact (p > 0.05, t = 0.311). Notably, when analyzed collectively, these variables demonstrate a substantial and positive effect on customer satisfaction (p < 0.05). These results underscore the importance of individual skills and service facilities in bolstering customer satisfaction in the automotive service industry, while suggesting potential areas for improvement in customer relationship management practices. This research holds implications for service providers seeking to enhance customer satisfaction and loyalty. Highlight: Individual skills and service facilities have a significant positive impact on customer satisfaction in automotive service centers. Customer relationship management, while not individually significant, contributes positively when considered collectively with other factors. This research offers valuable insights for service providers looking to improve customer satisfaction and loyalty in the automotive service industry. Keywords: Automotive Service Centers, Customer Satisfaction, Individual Skills, Facilities, Customer Relationship Management
Determinants of Automotive Sub-Sector Profitability: A 2017-2020 Analysis on Indonesian Stock Exchange: Penentu Profitabilitas Sub-Sektor Otomotif: Analisis Tahun 2017-2020 pada Bursa Efek Indonesia Ainun Najib; Misti Hariasih
Academia Open Vol. 9 No. 2 (2024): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.5500

Abstract

This study investigates the impact of liquidity, capital structure, firm size, and effective tax rate on the profitability of companies within the automotive sub-sector listed on the Indonesian Stock Exchange from 2017 to 2020. Employing purposive sampling, a sample of 12 companies was selected, and secondary data were analyzed using multiple linear regression. The findings reveal that liquidity, capital structure, firm size, and effective tax rate each individually influence profitability within the automotive sub-sector. Furthermore, when considered together, these factors exhibit a simultaneous impact on profitability. These results contribute to a deeper understanding of the financial dynamics within the automotive industry, offering valuable insights for practitioners, policymakers, and researchers in the global context. Highlight: Comprehensive Analysis: This study examines the impact of key financial factors on automotive sub-sector profitability. Strategic Sample Selection: Purposive sampling ensures a focused and representative sample of 12 companies. Holistic Insights: The study's combined findings shed light on the simultaneous influence of liquidity, capital structure, firm size, and effective tax rate, enhancing our understanding of the automotive industry's financial dynamics. Keywords: Liquidity, Capital Structure, Firm Size, Effective Tax Rate, Automotive Sub-Sector Profitability.

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