Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan
Jurnal Emak: Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan is a peer-reviewed journal. Ekombis invites academics and researchers who do original research in the fields of economics, management, and accounting, including but not limited to: Economics Monetary Economics, Finance, and Banking International Economics Public Economics Economic development Regional Economy Management Science Marketing Financial management Human Resource Management International Business Entrepreneurship Accounting Sciences Taxation and Public Sector Accounting Accounting information system Auditing Financial Accounting Management accounting Behavioral accounting
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894 Documents
<![CDATA[Islamic Work Ethics and Service Quality on Banking Performance at Bank Sumut Syariah Medan Branch ]]>
<![CDATA[Rida Nursani Btr]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 3 (2022): Juli ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v3i3.582
<![CDATA[Performance is the lifeblood of a company that must get attention to maintain the existence and resilience of the company in competitiveness with other companies. This research aims to reveal, (1) the influence of work ethics on performance banking, (2) the influence of Islamic service quality on banking performance, and (3) the influence of work ethics and Islamic service quality at PT. Bank Sumut Syariah Medan Branch. The approach used is descriptive quantitative. The sampling technique used was purposive sampling. The number of samples is 20 employees spread over at Bank Sumut Syariah Medan Branch. The results of the study prove (1) the results of the t-test scores on work ethics on banking performance has a sig value of 0.017 <0.05 then the work ethic has an effect on the banking performance of North Sumatra Syariah Medan Branch. (2) The results of the t-test value on the quality of Islamic services to banking performance has a sig value of 0.028 > 0.05 which means that the quality of service Islam affects the banking performance of the North Sumatra Syariah Medan Branch. (3) The results of the F test sig of 0.000 < 0.005 so that based on the value of the significance of work ethic and service quality simultaneously in PT. Bank Sumut Syariah Medan Branch.]]>
<![CDATA[Claim Payment Administration Procedure At PT. Prudential Life Assurance Binjai Branch ]]>
<![CDATA[Sallimah Ika Putri Malau]]>;
<![CDATA[Yusrizal Yusrizal]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 3 (2022): Juli ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v3i3.583
<![CDATA[Administrative procedures for payment of life insurance claims to the insured at PT. Prudential Life Assurance Binjai Branch. Every decision made by humans is full of risks. The problem studied is how the administrative procedures for payment of life insurance claims and what obstacles are faced in the payment of life insurance claims at PT. Prudential Life Assurance Binjai Branch. The research method used is the empirical legal research method. The sources of data in this study are primary data obtained directly from field research in the form of statements or interviews from related parties in this study while secondary data comes from library research through legislation, literature, books and official documents. From the results of this study it was concluded that the implementation of life insurance claim payments is contained in standard life administration operating procedures, claims are accepted if the documents and claim forms submitted are complete and the obstacles that are often encountered in submitting life insurance claims are documents, forms and identities that do not match and taking too long to file a claim.]]>
<![CDATA[Analysis of the Insurance Claim Settlement Mechanism of PT. Pru Syariah Binjai Achievement ]]>
<![CDATA[Ella Sri Wahyu Ningsih]]>;
<![CDATA[Yusrizal Yusrizal]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 3 (2022): Juli ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v3i3.584
<![CDATA[PT Pru Syariah Prestasi Binjai provides protection for the insured along with very long term investments that carry high risks. This is because in addition to the life insurance company as the insurer, there are risks that come from investments that are sensitive to the global crisis that cannot be ascertained when it will occur. This research is focused on the benefits and mechanisms of prudential insurance. The research method uses empirical normative, with descriptive research type. The approach to the problem in this research is a non-judicial case study approach, namely the study approach at PT Prudential Life Assurance in Binjai City by examining the implementation of life insurance agreements. The results showed that the prudential insurance claim mechanism went through the process specified in the policy and the claims section had been prepared. The Insured is required to fill out all the prescribed claim forms. If the insured has an accident/illness, prepare supporting documents (original receipts, medical records, laboratory results, police reports). Furthermore, in the event of death, the heirs submit a claim doctor's certificate/hospital and the company will validate all documents and the investment results. Then the funds are transferred to the account of the insured or the related heirs.]]>
<![CDATA[Ethics of Prudential Insurance Agents in Marketing Life Insurance Products ]]>
<![CDATA[Anjali Marwiyah Siregar]]>;
<![CDATA[Yusrizal Yusrizal]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 3 (2022): Juli ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v3i3.585
<![CDATA[The purpose of this study is to find out how the ethics of Prudential insurance agents in marketing life insurance products at PT. Prudential Life Assurance Binjai Branch. The type of research used is descriptive using a qualitative approach. Based on the results of research and analysis that has been carried out, it can be seen that the ethics of the insurance agent Prudential Binjai branch in marketing the product there is no special training from the company about sharia insurance, but the agents are given several requirements and strengthened by the agent code of ethics from Prudential in the form of a guide book. Life insurance product marketing strategy at PT. The Prudential Life Assurance of the Binjai Branch according to Islamic economics has not been running well in accordance with the principles of Islamic Economics because there have been several violations, ranging from agency recruitment to the system that the company pays little attention to.]]>
<![CDATA[Implementation of the Basic Principles of Sharia Insurance at PT. Prudential Syariah Binjai Branch ]]>
<![CDATA[Siska Junianti Br Perangin-angin]]>;
<![CDATA[Fauzi Arif Lubis]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 3 (2022): Juli ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v3i3.586
<![CDATA[PT. Prudential Sharia Branch Binjai is an Indonesia insurance company whose mission is to provide future welfare and health through varios product,including life and health insurance.The purpose of this study is to determine the basic principles of sharia insurance at PT. Prudential Sharia Binjai Branch.The qualitative research methodology used in this final theree includes surveys and interviews.Sharia insurance is an insurance is an insurance system based on islamic sharia in its service process and operation.Sharia comes from the provisions in the Qur’an ans as-sunnah.The emergence of sharia insurance in the Islamic world is based on the assumption that insurance states that existing insurance so far,namely convensional insurance contains many element: gharar,maisir,usury.This shariainsurance has principle that are firmly held,namely ta’awumu ‘ala al-birr wa al-taqwa (please help all of you in goodness and piety) and al-ta’min (feel of security).]]>
<![CDATA[Analysis of Insurance Service Product Claim Submission at PT. Prudential Syariah Binjai Branch ]]>
<![CDATA[Nelsi Agustina Siburian]]>;
<![CDATA[Fauzi Arif Lubis]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 3 (2022): Juli ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v3i3.587
<![CDATA[PT. Prudential Syariah Branch Binjai is an Indonesian insurance company whose mission is to provide future welfare and health through various products, including life and health insurance. The purpose of this study was to determine how to submit a claim for life and health insurance at PT. Prudential Syariah Binjai Branch. The qualitative research methodology used in this final project includes surveys and interviews. Insurance claims are replaced or dissolved if the standards met are properly met, according to research. Notification, Document Attachment, Rejection, Claim Approval, or Claim Payment are the steps in filing a claim. The conclusion of this study is the method of insurance claims at PT. The life and health insurance products of the Prudential Syariah Binjai branch are in compliance with applicable laws and are handled properly by agents or customer service, although the procedure must be changed to make it easier and faster.]]>
<![CDATA[Employee Service Performance towards Priority Customer Loyalty at PT. Bank Sumut Syari'ah Medan Branch Katamso ]]>
<![CDATA[Muhammad Rizky]]>;
<![CDATA[Sugianto Sugianto]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 3 (2022): Juli ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v3i3.588
<![CDATA[Service is often an assessment in the banking sector, even not only in the banking sector, in various other sectors this service is a concern and assessment for every customer or consumer who uses the product. This service is one of the factors that greatly influences the development of a company because of the effect of the service itself, namely customer or customer satisfaction. Therefore, this research was conducted using interview techniques and direct observation on employees and priority customers of Bank PT. Bank Sumut Syari'ah Medan Katamso Branch. It aims to determine the service of employees to their priority customers. The results of the study indicate that by providing good service in the form of a fast response, good communication, features and facilities that are qualified will make customers feel confident, trust and feel comfortable to continue to be a priority customer at the bank they choose.]]>
<![CDATA[Factors Affecting Interest in Becoming a Sharia Insurance Participant (Study of Sharia Insurance Participants at Prudential Binjai Branch) ]]>
<![CDATA[Arpin Dalimunthe]]>;
<![CDATA[Yusrizal Yusrizal]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 3 (2022): Juli ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v3i3.589
<![CDATA[This research was made because of the increasing number of sharia insurance because sharia insurance is an effort to protect and help each other between a number of people or parties through investments in the form of assets that provide a pattern of return to face certain risks through contracts (commitments) that are in accordance with sharia. The results of the research conducted were descriptive qualitative research and used primary and secondary data. The writing method used by the author is a literature review. The literature review method is a method used to describe a finding or theory as material for further research that is obtained and used as reference material. The results obtained are the factors that influence the public's interest in becoming a participant in Sharia insurance at Prudential's Binjai branch.]]>
<![CDATA[Marketing Strategy for Hajj Program Financing (PROHAJJ) with Wakalah Bil Ujrah Wal Qard Akad at PT. Bank Muamalat Indonesia, Tbk Rantauprapat Branch ]]>
<![CDATA[Siddik Bonar Pane]]>;
<![CDATA[Mustapa Kamal Rokan]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 3 (2022): Juli ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v3i3.590
<![CDATA[The purpose of this study was to provide information about the existence of a product financing the Hajj program with the Wakalah Bil Ujrah Wal Qard contract at PT. Bank Muamalat Indonesia, Tbk Rantauprapat Branch. The role of Islamic banking is to provide services that make it easier for Muslims to perform the pilgrimage. The majority of Indonesian people are Muslims, this is a very big opportunity that Islamic banks should take advantage of. We need the right marketing strategy in providing good and responsible service.]]>
<![CDATA[Application of Attendance Application to the Performance of ASN in the People's Welfare Division, Regional Secretariat of Binjai City ]]>
<![CDATA[Feby Sahira]]>;
<![CDATA[Andri Soemitra]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 3 (2022): Juli ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v3i3.591
<![CDATA[Reform of the bureaucracy in Indonesia is assisted by many sectors, one of which is the People's Welfare Section of the regional secretariat. The People's Welfare Section of the Binjai City Secretariat is an element of the regional secretariat staff led by the Section Head, who is located under and responsible to the regional secretariat through government assistants and people's welfare. This research was conducted to see how far the influence of the application of attendance applications on the presence and performance of ASN in the Regional People's Welfare Section of Binjai City. The results showed that the application of the Attendance Application in the People's Welfare Section of the Secretariat of Binjai City was a tool used to achieve effectiveness and discipline in performance. The use of the Attendance Application in the welfare section of the regional secretariat of Binjai City has been proven to affect the performance of ASN. Based on the research that has been done, it is known that the application of the attendance application in the People's Welfare section of the Secretariat of Binjai City has problems such as the internet signal which is sometimes less stable so that ASN has difficulty taking attendance during WFO or WFH.]]>
